Customer Testimonials

CUSTOMER TESTIMONIALS

SEE WHAT OUR CUSTOMERS HAVE TO SAY

If you are happy with your service, please submit your own testimonial!

Everyone I have dealt with at Jackson and Sons from those who answer the phone to the sales representatives to the field technicians that have come out to my home are very personable and professional.  It is really nice to deal with Jackson and Sons.
– M. Parrish

 

David and Genaro were very polite, professional and did a wonderful job.  Our new carpet is a light color and I noticed your guys even put on this little cover booties.  I would recommend your company to anyone.

– R. Coltes

Randy did an excellent job when he came to my home to perform the needed service on my A/C system.

– D. Dewberry

Jared and Sebastian did a great job and were very kind and professional.  After making the repairs, they explained the importance of being on the regular maintenance program, which I have now signed up for.

– S. Atkins

I could not have asked for a more professional installation of my new unit.  Not sure how many “A-Teams” there are at Jackson and Sons, but certainly one of the best handled my installation.  No fault with anything they did and very happy with my new system.

– J. Daniels

The technician that came to my home did an amazing job.  My system had not been serviced since I moved in and was full of leaves, it was just a mess.  He scrubbed that thing and worked so hard and now it looks amazing.  I even signed up for your maintenance plan and I’m so glad I did!  The technician was very professional and knowledgeable.  Thank you so much, I’m just so happy with the service.

–S. Mueller

The Jackson and Sons employee who came to my home did a fine job.  Extremely courteous, professional, on time, nice and patient.  I give him more than 100%, I give him 200%!

– V. Bankhead

That boy needs wings, because he’s an angel!  He came to my home and installed a new thermostat and explained how to use it so nicely.  Such a nice young man.  He did a wonderful job.

– J. Clayton

Installers were the guys putting in my units and they did a very good, professional job, above and beyond the minimum expected. I was a little disappointed, I kept trying to find things they had missed but they stayed a step ahead of me the whole time. They payed attention and are very knowledgeable and answered all of my questions. I would love to have them back in twenty years for the next purchase.

– D. Kraybill

Excellent customer support. I appreciate your efforts to get our units up and running in rapid time.

– P. Turner

I am so pleased with the service your technician provided my wife and I. He was able to get the unit back up and running before the weekend so we were comfortable.

– G. Head

The installers who worked at my home are employees you should keep! They were great – took time to explain things to me and answer questions. (They make good house cleaners, too!) Your comfort consultant was most helpful in the initial visit as well as on the follow-up.

– S. Dodd

I wanted to compliment your technician on a wonderful job. He took his time to show me the condition of my unit and explain what he was doing. No one has ever done that before! I was very pleased with his customer service.

– I. Foulk

We were extremely pleased with your technician and his “eagle eye.” He was able to diagnose the underlying challenge with our system; we were incredibly impressed with his skill.

– The Manleys

Everyone at Jackson & Sons was professional and kept me informed during the entire process. I wish all businesses had the work ethic and commitment to quality of service that they do.

– G. Grant

I appreciate Jackson & Sons taking care of our needs when our home warranty company failed to. I would definitely recommend Jackson & Sons in the future.

– R. Long

I have never had a more pleasant purchasing experience than [the one with Jackson & Sons]. Cecil (our salesman) came to our home to explain the new unit for the original quote on the unit, and he was very professional and courteous. He left the quote materials and his business card, complete with his home phone number. The installers were very knowledgeable and courteous, and did a superb job. Cecil and [Jackson & Sons] have gone above and beyond to make this a very pleasant purchase. I love our new unit.

– G. Finch

Your installers are amazing guys. They are so professional and were so concerned with installing the unit correctly and doing everything right. I want to keep the sign in my yard because I am proud of the work you did.

– F. McKee

The guy that came to our house got the unit going and did a great job.  He was very polite also.

– T. Harper