Deep Run NC Heating & Air Conditioning Services

Quoted replacing downstairs system. Customer is going to talk to her husband and will contact us back

FOUND SYSTEM LOW ON CHARGE. LOCATED LEAK WITHIN EVAPORATOR COIL FINS. LEAK FREEZE WAS USED PREVIOUSLY BUT HAS NOT SEALED LEAK. BUILT ESTIMATE FOR WARRANTY COIL REPLACEMENT. SYSTEM IS 8 YEARS OLD, EVEN WITH WARRANTY COSTLY REPAIRS NOT RECOMMENDED. HANDED OVER TO FIELD SUPERVISOR TO PROVIDE SOLUTION.

Tech serviced and washed unit found no challenges at this time.

Tech serviced and washed unit, found no challenges at this time.

Customer was not home for todays visit. Tech serviced and washed unit, found no challenges at this time. Left note pads and filter in screen door on front porch

Emailed proposal and talked with Mrs smith over the phone. Stated she would look over it and call back.

Performed ESA. Homeowner extended ESA. Tech found a leak inside evaporator coil and compressor ohming out in the red. Unit is 17yrs old, homeowner is currently going through a family emergency and just wants a quote for a new system instead of part replacements. Spoke with Gina over the phone and will be contacting homeowner soon.

Tech serviced and washed unit. Found no challenges at this time.

Tech installed a 30x24 filter grille with filter for install department.

Tech washed and served unit Tech recommended replacing uv bulbs, customer declined and said he will replace himslef Customer changes own filters

Tech performed ESA on 1 system found no challenges at today’s visit.

Performed routine maintenance per energy savings agreement. Upon arriving to the air handler, the tech discovered the insulation from the door had come off. Tech reattached insulation as best as possible and used duct tape to secure, hopefully preventing any future air flow challenges. No other issues were found at todays visit. Technician also replaced customer provided dehumidifier filter. Dehumidifier and is working properly at this time and draining off properly as well. No other challenges were present at todays visit. System is heating properly and holding a delta t of 20+ degrees

Tech performed esa. Tech found no challenges at todays visit system is operating properly at this time. Uv bulb is working at this time but has been 1 year since replaced did recommend will need to keep a eye on it sent estimate if it goes out before future visit.

50VR-K48---3, Surge Protector, Plasma Pure Air

25SCA536A003/ FV4CNF003L00

FOUND 60A HEAT STRIP BREAKER IN MAIN PANEL FAULTY. REPLACED BREAKER/INSTALLED SURGE PROTECTOR. INVESTED IN ESA (1) SYSTEM. MR. ROUSE (HOMEOWNER) AND ALLY AT RENTAL OFFICE BOTH APPROVED INVOICE VIA PHONE.

Customer invested in new system installing next wednsday

Tech found system cutting off in heat mode on low pressure switch due to being low on charge. Switched to cooling and confirmed high superheat, no subcooling, and low pressures. Leak searched system and confirmed indoor coil leaking. Jerry confirmed coil is still barely in warranty. Mandatory is on the way. Tech also found heat strips not running due to a faulty 60 amp breaker. Tech was able to reset breaker and get strips running, but breaker feels loose and tech hears sparking noise from behind breaker. Tech found 15uf blower capacitor reading 23% weak. Quoted regular price of $580.14 for breaker and blower capacitor. Customer approved housecall, MPA, and replacement of heat strip breaker and blower capacitor. Tech left system in emergency heat. Warranty coil price is 1973.37 including tax. Coil not currently available. Tech estimated system is 3-5 lbs low on R410a. 5 lbs with MPA discount is $482.03 including tax.

Customer invested in heat pump. Boiler is down and gas smell is terrible. Cut gas off at tank.

FOUND BOILER GAS VALVE STUCK OPEN CAUSING GAS SMELL. TANK WAS RECENTLY FILLED. GAS COMPANY STATED NO LEAKS PRESENT. EXTREMELY OLD BOILER SYSTEM/20 YEAR OLD STRAIGHT AC. HAD BRYCE ON SITE. NEW SYSTEM IS SOLD. PUT OUT CO2 DETECTOR AND SHUT GAS OFF AT TANK FOR TIME BEING.

Tech was informed thermostat would not go into mode setting tech set time and date and mode setting started up with no issues tech cycled system found no issues with heating or cooling

Tech performed ESA on 2 systems. Tech found compressor capacitor testing weak at 32.56 rated for 35mfd+-5% so lower threshold would be 33.25, wife is going to talk with husband this evening and will probably hold off and see where it’s at in 6 months. Tech quoted $192.81 for replacing capacitor, system is under 10 year warranty. Tech found no other challenges or concerns with system/operations. Evaporator coil is decently rusted and downstairs system is 9 years old, no leak was found in system but homeowner is aware of rusted coils. Both systems are operating properly upon departure.

Tech found no difficulties at this time. Please drop off 24x30 when in area.

Performed routine maintenance per energy savings agreement. Technician found no challenges while performing maintenance today, system is heating and cooling properly and holding a delta t of 20+ degrees. Customer renewed PSA via card

SYSTEM BACK OF HOUSE FOUND FAULT CODE PRESENT FOR NO FLAME SENSED. CUSTOMER STATED ISSUE IS INTERMITTENT. FOUND FLAME SENSOR DIRTY. CLEANED SENSOR AND CYCLED SYSTEM SEVERAL TIMES WITH NO CHALLENGES. RAN CONTINUOUSLY THROUGHOUT VISIT. BROUGHT TEMPERATURE IN HOME UP 2 DEGREES. NO FURTHER CHALLENGES AT THIS TIME.