Dudley NC Heating & Air Conditioning Services

Tech washed and serviced unit Tech informed customer on operation of Tstat Tech installed turbo capacitor after customer approval

Tech performed ESA on 1 system. Tech found no challenges or concerns with system/operations of system. System is operating properly upon departure. Homeowner is moving to Texas later this year with military.

Tech performed maintenance per service agreement. Tech found no challenges at todays unit. Tech replaced one 20x20 filter. Tech got 44 degrees coming from supply and 62 on return, giving an 18 degree delta T. Homeowner is aware of age of unit and says unit doesn’t cool as well in summer. Homeowner would like someone to talk to about pricing of new unit. Homeowner will be available next week. Please call for scheduling.

FOUND DUAL RUN CAPACITOR FAILED CAUSING HARD LOCKOUT FAULT. REPLACED WITH TURBO CAPACITOR. SYSTEM BACK UP AND COOLING. RECOMMEND SURGE PROTECTOR.

Customer was not home for today’s visit. Tech serviced Condenser Unit, will need return visit for inside portion of service.

Tech installed new high stage plug on new compressor. Tested without issue. Install warranty.

3 TON DUCT SYSTEM

Tech performed maintenance per service agreement. Tech found no challenges at today’s visit. Tech left two 20x25 filters with homeowner. Homeowner would like number 0599 removed. System is operating properly at this time.

Tech recovered refrigerant charge and flowed nitrogen while brazing in new compressor and filter drier. Added acid away to new compressor. System passed nitrogen pressure test at 180 psi. Purged system with nitrogen thoroughly and pulled vacuum level below 500 microns. System passed standing vacuum test at 410 microns. Charged system with 7 lbs 13 oz of new refrigerant. Tech also replaced melted compressor line voltage plug. Need to order and replace the other compressor plug as well for the high stage DC rectifier. System is running in low stage compressor operation for now. Tested system in each mode without issues. Need to return to replace DC rectifier plug to get new compressor running in second stage. Full warranty.

Tech serviced and washed unit found no challenges at this time.

4WCZ5036E1000A, PLASMA AIR, SURGE PROTECTOR

Upon arrival tech was informed system was not cooling. Tech inspected system and found the contactor had failed again due to ants getting inside it. Homeowner approved replacement of contactor and tech recommended they treat the yard as soon as possible to try and prevent this from happening again. System is operational at this time.

Upon arrival tech was informed system was blowing air but it wasn’t cold. Tech inspected condenser and found compressor capacitor wires were left off. Reattached and checked system. No charge due to recent service. System is operational at this time.

Tech found Tstat for newly installed Trane heat pump blank. Reset new 40 amp breaker and found outdoor fan turning slowly due to back feeding voltage. Tech found 10 volts on Y (between blue and yellow) with no Y call from Tstat. Tech turned off power and unplugged 2 stage compressor. Tech confirmed compressor is shorted to ground. 10 volts is no longer present at low voltage Y circuit with compressor unplugged. Vision Pro responds correctly. Compressor data tag shows signs of heat warping. Compressor wiring harness is partially melted. See picture. Left compressor isolated and unplugged with harness isolated with electrical tape. Found the Vision Pro thermostat wired and set up correctly. Tested the rest of the system from Tstat and found no issues. All other components are responding correctly. Heat strips, blower and outdoor fan are amping correctly. Tech left system in emergency heat. System was installed a few days ago. Need to order new compressor and wiring harness under full

Customer not home. Emailed quote

Upon arrival tech was informed that unit outside was running but was not blowing air into the house. Tech gave the system a call and everything came on. Tech checked blower amps, od fan amps and compressor amps and read within specs. Capacitors also read within specs. Compressor mega ohm good. Tech could not get system to recreate issue. Tech did find 20x25x1 filter to be dirty and replaced with new one. Believes it could possibly be fan relay built into the control board. Tried to call Ms. Bailey to inform of the situation but got no answer. System is operational at this time.

Sold 3 ton Trane PHP and Worry Free warranty

FOUND SYSTEM FROZEN UP DUE TO LOW REFRIGERANT CHARGE. FOUND LEAK WITHIN EVAPORATOR COIL/INDOOR TXV. 12 YEAR OLD SYSTEM LARGE REPAIRS NOT RECOMMENDED. FIELD SUPERVISOR IS ON SITE.

MUZGL09NAU1/MSZ-GL09NA-U1

Performed ESA, recommended hard start kit. Homeowner has passed away and son will be taking care of ESA for now on. Might be selling home soon.

Tech washed and serviced unit and found no challenges at this time. Customer would like to hold off on maintenance agreement. Customer is interested in monthly option. Customer would like to be emailed receipt for todays visit.

Tech serviced and washed unit, found no challenges at this time.

Performed ESA, upon arrival homeowner stated mini split was not operating correctly. After further inspection tech found mini split compressor had gone out. Tech tested windings and found they were in the red. Field supervisor had was on site and will be investing in new system.

Customer invested in new mini split

Tech washed and serviced unit Tech recommended universal hard star kit, customer declined