Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your Four Oaks, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Local Reviews
for Four Oaks, NC
Our Reviews by City
Great service, as usual.
firestorm1 - Four Oaks, NC 27524
Ricardo did a relatively quick and efficient maintenance check on my heating and air conditioning unit, pronounced it fit and ready to maintain temperature in my home, and even did a thorough cleaning on the unit. I found him to be intelligent, attentive, and soft spoken, all very desirable qualities in one so young. He helps renew an old man's faith in the new generation!
Excellent Service!
REED - Four Oaks, NC 27524
Campbell was prompt, fast and communicated well about our units. He also did a great job explaining the difference in the service plans.
Excellent Service!
Herb - Four Oaks, NC 27524
Josh was professional, thorough and extremely knowledgeable. We always have received great service from Jackson and Sons.
Great
BARBOURS - Four Oaks, NC 27524
Randy is a very skilled, courteous professional
Wonderful Experience!
Victoria - Four Oaks, NC 27524
Customer service was wonderful between the folks who I spoke with on the phone and Romario. Thanks for being so prompt and kind!
Excellent service
THOMAS - Four Oaks, NC 27524
Mr Holmes is the only techician I trust with my oil furnace and does a very good job.
Great
JOYNER - Four Oaks, NC 27524
Very nice man
Response from Jackson & Sons:
Thank you so much for trusting us with your home! We sincerely appreciate the 5 stars!
Quick and efficient service
HARRISON - Four Oaks, NC 27524
I have done business with Jackson and Sons for many years. In all that time I have been continuously impressed by the knowledge and friendliness of their techs. They are up to date on your system, no matter what kind you have. Ronnie is as friendly and courteous as anyone I've ever met and took the time to make sure my questions were answered and I was satisfied with the service. I highly recommend him if you need service. I hope I get him next time!
Response from Jackson & Sons:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
Great service
MONSON - Four Oaks, NC 27524
We always receive great service and today was no exception!
Great service
EDDY - Four Oaks, NC 27524
Excellent service!!
WESTBROOK - Four Oaks, NC 27524
Excellent service!
Becky - Four Oaks, NC 27524
Kenny is one of the “best all around” techs that has been to our home. He was polite, professional and knowledgeable. Keep up the good work, Jackson and Sons!
Excellent service!
LANGSTON - Four Oaks, NC 27524
He done a great job and very friendly !
Wonderful Service - PROMPT
THOMAS - Four Oaks, NC 27524
I called on Sunday afternoon to leave a message and was very thankful to talk with an actual person. She took my information and forwarded to weekend technician; he called me within 10 minutes and stated he could go to the residence immediately. I was very appreciative of this service due to extreme temperatures. Once he determined the problem, he called to report the findings. Permission was given by phone to repair the unit.
Excellent Service
Derrick - Four Oaks, NC 27524
Great Service
COCHRAN - Four Oaks, NC 27524
Very satisfied customer.
TOM - Four Oaks, NC 27524
The product, service, and price were excellent. The job was done when I was not at the premises. I am very familiar with this type of work. Upon my inspection, what really impressed me is the quality of the workmanship for a job where the customer was not present. This shows me the true character of the workers and the company. " Impeccable ".
Excellent and informative!!
WINBORNE - Four Oaks, NC 27524
Very helpful and knowledgeable
Kelly - Four Oaks, NC 27524
Great Techs!
HOWARD - Four Oaks, NC 27524
These guys showed up, installed our new system without any issues. They showed us how to work the thermostat and everything is running smoothly! They were very knowledgeable and explained what was installed. It was so nice to have down to earth people like us working at your company, So often foreigners show up and hard to understand. Thank you for hiring local!!
Excellent Service/ Great Technician
HOWARD - Four Oaks, NC 27524
Caleb was great. He explained everything to us in detail. You should consider him an asset to your company!
Spoiled to excellent service....
firestorm1 - Four Oaks, NC 27524
I was very pleased with the spring maintenance Kenny did on my new system! As usual, Jackson and Sons excelled in their work with friendly personnel, great service and competent and easy to understand way of doing things. They have served me for years in all manner of projects including installation and maintenance of my heat/ac system, crawl space duct work and incidentals like thermostat and Co2 detectors. I highly recommend them!
Excellent service!
WINBORNE - Four Oaks, NC 27524
Excellent Service
REED - Four Oaks, NC 27524
Matt was a great technician, listened to our concerns and got us all taken care of quickly. He was so gracious to also listen to my son tell him all about the nerf guns he was playing with. I have truly enjoyed every technician that has serviced our units in the past 15 years we have used Jackson and Sons.
Great Service
STEVENS - Four Oaks, NC 27524
No reflection on Zack T. But a couple of points on the e-mailed items. 1), it would be helpful if the System Performance Report contained the date of the service. and 2). I renewed my agreement, paying with a credit card. I was expecting a copy of the completed agreement and receipt of payment via my e-mail address,,,,,didn't get either.
Noah C.
Upon arrival tech found tripped 20 amp breaker for compressor. Tech reset breaker and breaker immediately tripped again. Tech found failed compressor, verified with megohmeter and meter. Tech spoke with Ms. Alicia via phone and quoted $2.184.48 plus tax warranty price for compressor replacement. Also quoted $298.00 plus tax for annual maintenance agreement providing a 15% discount on repair bill, $330 in savings. Customer approved repair, need to order compressor. Collected $87.00 plus tax by card. Customer did not invest in service agreement at this time.
Ronnie P.
Tech performed ESA on 2 systems. Tech found no challenges or concerns with system(s)/operations of system(s). All tests tested well. Dehumidifier is properly draining, filter not needed to be changed this visit. Tech recommended adding at attic tent to attic access, thermostat is directly below access and heat is being pulled out of attic into home, along with contaminants from insulation. Homeowner is interested but not purchasing today. Both systems are operating properly upon departure. Customer extended PSA via check 8087
Matthew L.
Tech replaced all filters. Inspected six split systems. Tech found Rheem AHU 4 above cooler goes to Rheem outdoor unit 2. This unit uses R22. Tstat is in front right of store. Indoor coil is very rusty. See picture. Did not pick up R22 leaks. System is cooling.
Kenny C.
Performed ESA, homeowner extended PSA. Discussed plasma air, wants to hold off for right now.
Derek J.
Upon arrival tech was informed system was not running at all. Tech inspected system and found breaker for the AC was tripped. Tech cycled breaker and tried to run system and it tripped again. Tech inspected compressor and it mega ohm bad. Tech tried to set up mandatory lead but homeowner want to get a second opinion first and would call us afterwards. System is 15 years old and R22. System was left with breakers turned off.
Landen H.
Tech washed and serviced unit and found evap coil rusted and corroded but found no leaks at this time tech found no other chaat this time.
Kyle W.
PERFORMED PRE-BUY INSPECTION ON (1) AMERICAN STANDARD SPLIT HEAT PUMP ZONE SYSTEM. NO CHALLENGES FOUND SYSTEM IS OPERATING PROPERLY IN HEATING/COOLING. RECOMMEND MAINTENANCE SYSTEM NEEDS CLEANING. COLLECTED FOR TODAYS VISIT FROM REALTOR.
Ricardo T.
Tech washed and serviced unit and found no challenges at this time
Ricardo T.
Tech washed and serviced unit and found no challenges at this time. Tech replaced 20x30x3 media and customer renewed PSA 1 system.
Joseph C.
Tech performed ESA on 2 systems found no challenges at today’s visit both systems operating properly at this time. Customer extended ESA
Luis R.
Tech found 3 amp fuse blown tech replaced fuse and found 1.5 pole 30 amp contactor was shorted tech quoted out replace contactor customer approved. System is heating properly at this time.
Kenny C.
Performed ESA, homeowner extended ESA.
Kenny C.
Performed ESA, tech installed Amrad hard start kit to extend the life of unit after homeowners approval.
Matt C.
Tech washed and serviced unit Customer extended esa
Matthew L.
Left estimate to replace unit. Unit is 5 years old but out of warranty. Customer wants to think about repairing or replacing.
Luis R.
Tech was informed customer had a non dealer person installed system they had 3 capacitors replaced on it as well as 3 evaporator coils dirty sock syndrome and leak on 2nd one. Tech found no power to breaker to disconnect to condenser tech flipped breaker and breaker tripped automatically tech ohmed out the compressor and found it meg on red indicating compressor had failed system is not under warranty tech called for field supervisor he is scheduled to come out later today to give best solution to customer.
Kenny C.
Performed ESA, homeowner extended PSA.
Landen H.
Performed routine maintenance per energy savings agreement. Customer was not home so technician was not able to make way inside to check delta t, inspect thermostat, or change filter. As for what the tech could check, everything is within spec. Things of concern - the compressor megohm reading is bordering between Good and Caution. Tech would recommend installing hard start kit to help preserve the longevity of the compressor. Estimate built for customer review. Filter and note pads left behind plant to the right of the front door. Screen door was locked. Technician attempted to call customer and could not get through. Email summary sent to email address on file.
Luis R.
Tech was informed to take pictures of rooms and attic space so office can get a game plan to install dehumidifier in attic. Customer does not want thermostat on Wi-Fi due to Wi-Fi signal not being the best and goes out frequently. Customer stated did not want any additional holes cut in ceiling for dehumidifier.
Luis R.
Upon arrival tech sealed boots for upstairs duct system and balanced air flow. No charge due to recent install.
Luis R.
Tech was informed electrician said a duct work was blowing customer started he believes it’s dehumidifier tech went u dear there and did find the duct work was attached to the dehumidifier tech spoke with officer about renewal for customer office did inform tech customer would have to renew since last maintenance visit he did not. Tech informed customer and he approved 4 system premium maintenance agreement tech collected via card.
Landen H.
Performed routine maintenance per energy savings agreement. Technician did not find any challenges while performing maintenance today. The system is heating properly and holding a delta t of 20+ degrees. Tech recommended installing a Plasma Air Purifier to improve overall indoor air quality in the coming pollen/allergy season. Estimate built for customer review.
Landen H.
Performed routine maintenance per energy savings agreement. Technician did not find any challenges while servicing equipment today. The system is heating properly and holding a delta t of 20+ degrees. Recommendations the tech had was to replace the UV bulb in the system. The one currently in there is burnt out, replacing would ensure the evaporator coil stays clean and debris free. Next recommendation was to change the dehumidifier filter. Customer approved dehumidifier filter change but not Uv bulb. Customer renewed PSA via card
Landen H.
Performed routine maintenance per energy savings agreement. Technician did not spot any challenges while servicing equipment today,. The system is heating properly and holding a delta t of 20+ degrees. Customer changed own filters so none used for this job. Customer billed out for ESA renewal with approval from office.
Open T.
Tech found leak in Evap coil and also found 1 limit switch melted and wire melted. Limit switch is broken system is down and not heating or cooling. Supervisor has been here last visit and company declined installation of new split system including furnace on mobile home. Homeowner does not want to repair system but also doesn’t want to have to put duct work in crawlspace. Tech left system powered off and old homeowner to call us if they can’t get issues resolved. Homeowner also wants to hold off on renewal until they decide what company to install new system.
