Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your Fremont, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Local Reviews
for Fremont, NC
Our Reviews by City
Excellent service!
LUCAS - Fremont, NC 27830
Excellent service!
Ariel - Fremont, NC 27830
Great Service
DILLOW - Fremont, NC 27830
Excellent service
COE - Fremont, NC 27830
The young man was very friendly and efficient and made sure he did everything we needed. I would love to have him again as our service tech.
Amazing Service!
ALEXANDER - Fremont, NC 27830
Excellent friendly service
FLEMING - Fremont, NC 27830
Kyle did Great Service work. He is a professional technician, very knowledgeable. Customer caring!
RHODES - Fremont, NC 27830
Inside service staff needs to be more patient and customer caring. DO NOT INTENTIONALLY misrepresent the JACKSON & SONS when you knowingly know service tech will be late. Be truthful even if customer might not want to hear the true circumstances.
Response from Jackson & Sons:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Great Service!
STALLINGS - Fremont, NC 27830
Joshua was great and you all are blessed to have him on your staff!!!
Very pleased with our on going service
LUCAS - Fremont, NC 27830
Maintenance check
FORTE - Fremont, NC 27830
Thank you
Service HVAC units
PRICEDanny - Fremont, NC 27830
Ronnie Person was very professional and courteous when he made a home visit to service our 2 HVAC units.
HAVC routine maintenance
NEWSOME - Fremont, NC 27830
Excellent Service
DILLOW - Fremont, NC 27830
Technician was excellent. He listened to the issues and set about to solve the problems noted. Could not have asked for better service.
Sevice
FORTE - Fremont, NC 27830
required service
COE - Fremont, NC 27830
Fantastic Service as Always
Kyle - Fremont, NC 27830
Was very professional and thorough. Would recommend for sure.
Response from Jackson & Sons:
We are very pleased that we were able to help you find the right service to help compliment your home.
Excellent service from a very professional team!
Lindsey Lucas - Fremont, NC 27830
I have been a customer for 17 years. We recently had our second system installed and could not be more pleased.
baker
FLEMING - Fremont, NC 27830
Excellent service!
LUCAS - Fremont, NC 27830
Kyle performed an excellent service call. Caleb worked up a great solution, deal done.
Excellent professional service!
LUCAS - Fremont, NC 27830
Excellent response time, very prompt diagnosis, presented solution, very professional.
Two Jobs, good service
YELVERTON - Fremont, NC 27830
Did both my mother's and my house back to back, he did take a lunch break in between the two
Excellent service/PROFESSIONAL
RHODES - Fremont, NC 27830
Kyle does great service. He keeps me informed about the htg&ac system. He knows my routine. He is a PROFESSIONAL!!
Excellent
FORTE - Fremont, NC 27830
Excellent service
RANDALL - Fremont, NC 27830
Great service
Kristin - Fremont, NC 27830
Joseph C.
Tech performed ESA on 2 systems customer stated upstairs system hasn’t run in 2 years after inspection tech found that reversing valve not getting 24v tech tried to switch circuit with spare wires but still got no voltage t stat wire is broke in between air handler and condenser tech recommended replacing t stat wire. Tech straight wired reversing valve to get system cooling per customer request. Found no challenges with downstairs system tech informed customer of age but no issues at this time, customer didn’t renew ESA stated she was dis satisfied with previous visits.
Matt C.
Tech washed and serviced unit
Luis R.
Tech found s#c91h compressor blow out from the terminal as well as induced draft motor has failed as well getting power but not turning . Tech found s#9c1h has a leak in the evaporator coil and induced draft motor has failed as well systems are 2004 tech called in for field supervisor to come and give quote on both systems
Juan R.
4WCZ5048E1000A
Noah C.
Tech performed ESA on upstairs split heat pump. System is 21 years old, tech found leak at evaporator coil. Field supervisor came out to verify. Customer did not extend agreement due to process of replacing system.
Joshua W.
Tech performed ESA, Tech recommends addition of compression hardstart kit, to help protect compressor windings and increase compressor lifespan. tech found no issues at todays visit. System is back on and operating properly at this time. Tech spoke with customer about renewal and customer renewed.
Bryce C.
Customer invested in new system
Luis R.
Tech found leak in evaporator coil called for mandatory due to amount of replacement of coil field supervisor on the way to give best solution to customer.
David S.
-Performed CMA Full Service on 3 Gas Package Systems. -System 3 (Fellowship Hall): Observed loud operation of draft inducer motor on startup. Noise quiets down after a few minutes of operation. Suspect motor bearing may be failing. Recommend replacing draft motor assembly. Video with audio on related report. Provided estimate $1073.67. -All systems operating correctly at this time.
Matthew L.
Back right Bard wall mount. Tech found contacts for 2 pole 40 amp heat strip contactor and contacts for 1.5 pole 30 amp contactor burnt and fallen off. See picture. Tech also found 30 amp square D breaker main disconnect for heat pump only allowing 120 volts through. Ohmed compressor without issue. Confirmed standing R22 pressure. Quoted price out of the book for both contactors. Let customer know system is about 30 years old. There may be other issues present. Declined repairs. Tech left breakers off. Customer paid for service call only. They are working on replacing the other Bard unit (back left). Will call if they need any more information.
Derek J.
Upon arrival tech replace 1/2hp blower motor in air handler that was located in the attic and pulled a new thermostat wire from air handler to condensing unit. Tech performed maintenance on system and started system. Tech had to reprogram thermostat. System is operational at this time.
Ronnie P.
Tech performed ESA on 1 system. Tech found no challenges or concerns with system/operations. System operating properly upon departure. Homeowner has re usable filters.
Ronnie P.
Tech performed PTU on 1 system. All tests tested well. System operating properly upon departure. Tech collected $198 plus tax via card. Mail hard copy of receipt per customer request
Matt C.
Tech washed and serviced unit
Derek J.
Upon arrival tech was showed where the ceiling damage was located at. Tech inspected the area and will need to return with 2 - 4ft ceiling grid pieces, 1 - 4x2 lay in ceiling tile, hanging wire and wood screws in order to make the needed repairs. Customer stated they wanted us to return sometime next week.
Jesse J.
Tech preformed CMA FULL SERVICE on 1 Split System. Tech found compartment door of furnace off of unit. After servicing system tech reinstalled door and secured with taped to prevent it from falling again. Tech found that several brackets on blower motor are broken causing severe vibration in unit. Furnace does operate but is extremely old and rust is present on heat exchanger but no cracks at this time. The Condenser Unit is operating at this time, but tech did find a weak fan capacitor and system has a hard start kit on it already. Compressor did fail megohm test. Due to existing challenges with entire system tech does recommend replacement over repair and will have office contact customer for further resolutions. Mrs. Wooten asked tech when ceiling was going to be fixed. Previous tech fell through ceiling back in September of 2023. Previous tech did report issue, but no repair to ceiling has been done at this time. Mrs. Wooten stated that they had several events coming up and would l
Joseph C.
Tech performed ESA on 1 system recommended installation of hard start kit to help compressor. Customer declined no further challenges at this time.
Joseph C.
Tech performed ESA on 1 system found no challenges at today’s visit, tech fixed pressure switch short locations to prevent future service calls system operating properly.
Joseph C.
Tech performed ESA on 1 system tech recommended installation of hard start kit to help compressor customer declined at this time but may do in the future. Tech found no other challenges at this time system operating properly mail invoice.
Matt C.
Tech washed and serviced unit Customer extended esa
Matt C.
Tech washed and serviced unit Tech recommended replacing uv bulb, customer declined
Matt C.
Tech washed and serviced unit Tech recommended replacing uv bulb, customer declined
Kyle W.
PERFORMED ESA ON (1) GOODMAN PACKAGE HEAT PUMP. COMPRESSOR IS NOISEY AND PULLING SLIGHTLY HIGH AMPS ESPECIALLY ON STARTUP. CUSTOMER IS AWARE.
Matt C.
Tech washed and serviced units Customer extended esa
Matt C.
Tech washed and serviced unit Customer changes own filters