Hookerton NC Heating & Air Conditioning Services

Tech washed and serviced unit Customer invested in esa 1x a year Tech installed 2 pole 40 contactor and surge protector after customer approval

Upon arrival customer stated system is not heating and no airflow from vents. Tech found thermostat displaying indoor temp of 84 degrees with no call for heat. Tech noticed it was was much warmer at thermostat than rest of house. Gas wall heater is right beside thermostat and has been running, pilot light also always stays lit. Gas heater is satisfying thermostat cutting the system off while the rest of the house remains cool. Tech informed customer and customer turned heater off. Tech checked system to assure no issues and found no challenges. System is heating properly at this time. No charge per office.

Performed routine maintenance per energy savings agreement. Technician did not find any challenges while servicing equipment today. System is functioning properly and holding a delta t of 20 degrees. Customer renewed PSA via check.

Ignition control had a 4 flash for limit switch lockout. Tech found manually resettable rollout switch tripped. Reset switch and burners lit. Adjusted LP gas pressure from 11.1” WC to 10.0” WC. Checked heat exchanger. Found rust, but no cracks or holes. Tech allowed heat to run with panel closed for 10 minutes continuously. Rollout did not trip again. Customer also had questions about Wi-Fi message on tstat. Tech answered her questions. Wi-Fi is optional. Tech helped customer set up No charge for callback to adjust gas pressure. Customer’s daughter will try in a few days to create a Honeywell account. Tstat is already connected to Wi-Fi. Just needs to add CRC and MAC ID to add device.

Upon arrival tech began making repairs to return line under the house. Tech also replaced thermostat with VP8000 and a backplate. System started with no issues. Tech did mention that due to homeowner building addition to house that unit might not be properly sized anymore to cover new square footage and might still have air imbalances.

Upon arrival tech was told unit was not heating very well and there was not a lot of air coming through vents. Tech inspected Trane gas pack and found gas pressures low. Tech further inspected duct work under house and found return for system disconnected. Tech adjusted gas pressures for LP gas pack. Tech will return tomorrow with materials to make repairs to return under house and mount new VP8000 thermostat.

FOUND THERMOSTAT SET TO 68 CAUSING HEAT NOT TO RUN AS DESIRED. SET TO 70 PER REQUEST. CYCLED SYSTEM WITH NO CHALLENGES.

Tech washed and serviced unit and found evap coil to be rusted and leaking and also found compressor to be meging in the red. Tech called in feild supervisor, supervisor should be out tomorrow morning 1/30

Found a blown transformer and a shorted compressor contactor. Replaced both components and tested heat afterwards, system is back heating, thermostat is set at 68 degrees. Office will discuss pricing.

Tech thoroughly cleaned system, found no challenges at this time. System is operating properly. Customer extended PSA for one year two visits. Tech collected $308.51 by card.

Tech found no problems at this time. Tech replaced 20x25

Tech found outdoor coils super dirty and filters dirty causing system to constantly run. Tech swapped filters and completely cleaned coils. System is back cooling properly at this time. Tech also found insulation inside furnace sucked up in blower tech removed installation from blower and screwed insulation back into furnace wall. Tech also found drain pan to have water in it tech removed all water and cleared drain line completely.

REPLACED FAULTY THERMOSTAT WITH FP5000. CYCLED SYSTEM WITH NO FURTHER CHALLENGES.

Tech found failed dual run capacitor, tech replaced dual run capacitor. System is back up and cooling, invoice is to be billed out. Approved by Jonathan.

Upstairs system. Found a copper line twisted inside the condenser at the discharge line that is leaking due to a crack within the twisted section. Video and pictures on file. Tech recovered the R410a refrigerant, cut out the twisted section of the copper, brazed in a 90 degree coupling while flowing nitrogen, replaced the filter dryer, pressure tested, and pulled a vacuum below 500 microns. Charged system with 8lbs of R 410a(factory charge). Delta T of 22 degrees. Johnathan is aware of the repairs and cost. System is back up and cooling.

Tech found no difficulties at this time.

Customer called about an odor in the dining area after unit was serviced. John showed tech around to the air handlers in the attic and a room that is being remodeled. While in room tech smelt a strong smell and found new PVC drains that had been worked on today. There was a large purple stain on some old carpet from the PVC primer being split. Residents confirmed that was the smell. One air handler has its secondary and primary drains mixed up. Systems are working correctly at this time.

Upon arrival customer stated kitchen/back room system, main area, and dining area systems were not cooling. Upon inspection tech found system number 5 as well as system number 1 with blown dual run 30/5MFD capacitors at condensing units. Tech replaced both capacitors and tested. Refrigerant pressures are within spec on both systems. Tech found system number 4 low on refrigerant. Tech added 3lbs of R410a to get refrigerant pressures within spec. All three systems are back up and cooling properly. Recommend having systems serviced and changing filters inside. Discounted price on repairs per office.

Upon arrival tech found compressor not running, tech found failed 45MFD run capacitor. Tech replaced capacitor and system came on with no challenges. Back up and cooling, tech collected $215.40 for new capacitor. No charge for house call fee per premium service agreement.

Upstairs bedrooms system. Found a dual run capacitor wire burnt off and the capacitor inflated, the herm terminal side of the capacitor. Checked pressures and noticed that superheat was off range, tech had to unscrew the return duct to have access to the return side of the evaporator coil, and found it to be clogged with lint, no filter was found at the return grill. Tech was approved by Jonathan to clean the evaporator coil and the repairs for the outdoor system. After performing the repairs, delta T went from. 12 to 20, pressures are within range as of now, however, there is indications of refrigerant repairs that were performed before and found the discharge line at the compressor partially twisted. Tech did inform that a potential leak could occur throughout the system due to improper refrigerant repairs performed. Pictures are on file of the findings. Rebecca signed invoice. System is cooling as of now.

Tech found no difficulties at this time.

Tech found no power to disconnect te h found breaker for condenser was cut off completely te h informed customer to be aware of breaker seemed like someone cut it off tech educated customer on maintenance plan and benefits customer invested in monthly maintenance

Tech preformed esa maintenance per energy savings agreement tech found no challenges at todays visit system is heating and cooling properly at this time. Tech replaced 20x25x1 filter. Homeowner renewed PSA for 2 visits 1 year tech collected $308.51 via check.

Upon arrival I found no power going to the outdoor unit. I checked disconnect box and found the disconnect breaker bypassed and the power wiring connected to the line wire. The breaker at the main outside panel was turned off. I tested the disconnect breaker and found that it was faulty. The customer stated the company that installed this system said that the diffuser was bad. I believe they were referring to the disconnect. New disconnect box is needed. Customer approved repairs. Customer denied ESA

System is operating properly, tech found no challenges at this time.