Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services. Read what your La Grange, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
for La Grange, NC
Our Reviews by City
Question about bill
Ina - La Grange, NC
I have some concerns about the bill. I was under your Comfort Premium Plan when the Technician came out to inspect/service my unit. During the visit the Technician indicated that we were in need of a new capacitor. I have no problem with the work but it is my understanding that since we have the Comfort Premium Plan that we receive 15% discount on repairs. Since the Technician did a repair on our unit, I am expecting to see a 15% decrease in my bill. I see no such discount on my bill. Please contact me and show me where this discount was deducted from my bill.
Jane - La Grange, NC
Explained what he was doing.
Lavonell - La Grange, NC
Phil - La Grange, NC
Service was great, Thank You!
James - La Grange, NC
Bryce completed our scheduled service today. He is a very nice man took speak with and represented the company and himself very well and professionally. Great job.
Lucky to be Alive
John - La Grange, NC
I wonder why none of the previous service technicians, before Donnie Stepp, had any idea that the excessive soot problem that I was experiencing from the furnace was due to the chimney being excessively dirty. And Donnie was there to service the A/C not the furnance. After his recommendation, I had the chimney cleaned and was told by the chimney sweep that I was lucky that no one had died due to carbon monoxide because the furnace exhaust and chimney were completely clogged. Don't your furnance technicians know how to perform an exhaust system test? Donnie was the only tech that seem to try and find out the cause of a problem that he wasn't even there to fix. How can you tell a furnace technician that you are getting an extreme amount of soot being blown into the house and they not have any idea of the cause of the problem? Like my Review Title, I feel lucky to be alive.
Lee - La Grange, NC
Oscar - La Grange, NC
good as usual.you always deliver prompt good service! Thank you!
Beecher - La Grange, NC
Cotton - La Grange, NC
Very professional young men!
PENNY - La Grange, NC
Professional, amiable, efficient and patient. I could not have asked for more. Thank you sooooooooooo much.
Satisfied with service!
Ann - La Grange, NC
Great service, Bryce was polite and helpful.
Donald - La Grange, NC
Mr. Coates was professional and polite. He asked if we had any issues that he needed to address. After completing the service, he asked if we had any questions. Very pleased with the service and technician.
Mike - La Grange, NC
Rouse - La Grange, NC
Martell is a true asset to Jackson @ Sons. His work and demeanor is exemplary.
Dwight - La Grange, NC
I thought the the service was great the tech was very professional.
Anne - La Grange, NC
WENT OVER SERVICE AND ITEMS REPAIRED - PROFESSIONAL AND RESPECTFUL OF OUR INDIVIDUALS
Great service, great price, super technician
Oscar - La Grange, NC
I have always been extremely please with the service, the technicians are super nice and I recommend them to anyone.
NORMAN - La Grange, NC
Very prompt service. Courteous and friendly. Communicated helpful info. Have been long time customer and find Jackson & Sons very customer friendly! Thanks
Dawn - La Grange, NC
Brad was great respectful and answered all my questions. He is a very polite young man.....
Lisa - La Grange, NC
Michael was polite, friendly and extremely knowledgeable about the equipment and how to find the problem. Kept me informed of what he was finding, and kindly broke the news of how expensive it would be to repair. Offered options about the situition. Very through!! I wanted him to be the one to install a new unit, if I purchase vs repair, but he told me that is a seperate crew, and mentioned Mr. Acrey, I think he was the gentleman that sold me the unit for my home, so I was goid with that!! Could not have had a better service call!! Unless it had been a minor repair, haha!! Thank you Michael!!
great price and great service.
Ray - La Grange, NC
Great service. Very nice and professional technician.
Keeps us comfortable
Ellis - La Grange, NC
Fast and professional
Robin - La Grange, NC
I requested Dillion because he takes photos before and after his service. He will polite, knowledgeable, and well mannered.
Respectful, polite and great technician.
Daryl - La Grange, NC
Dillon arrived early. He was respectful, polite and a great technician. He explain what kind of service he was going to perform.
Tune up 2006 trane package unit
Servicing 2 trane split systems
Repairing old heat pump
Repairing old heat pump
Fixing broken disconnect box
Maintenance tune up on a Trane package heat pump.
Replace condenser fan motor Trane split heat pump.
Inspecting Trane variable speed system for proper operation.
Trane unit--- performing cma inspection for winter
Tech is performing system tune up on goodman package system.
Tech is performing tune up on goodman package system to keep unit running at peak efficiency.
Replacing breaker on Trane gas pack.
Tech is performing annual service on a two trane split system getting them ready for the winter climate.
Servicing trane split system
Servicing trane package unit
Tech is performing annual tune up on two new style Trane heat pumps. Tech recommends installing an uv light to ensure unit remains clean from bacteria build up.
Tech is performing annual tune up on a new style Trane package heat pump. Tech recommends replacing the uv bulb inside system to ensure unit remains clean from bacteria build up.
Tech is performing annual service on a Trane package heat pump.
Programming Trane thermostat per customers request to work with their schedule.
Tech is performing annual tune up on two older style Trane split system heat pumps. Tech recommends replacing the blower motor capacitor to ensure unit remains running at peak efficiency.
Technician is performing a maintenance tune up on a Trane gas package unit.
Technician is performing a maintenance tune up on a Trane split system.
Servicing 2009 trane package unit