Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your Mount Olive, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Local Reviews
for Mount Olive, NC
Our Reviews by City
Excellent Service
MCCULLEN - Mount Olive, NC 28365
Excellent service and the technicians were very professional and Knowledgeable.
Response from Jackson & Sons:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.
Excellent Service
Janie - Mount Olive, NC 28365
I really appreciate his mannerisms. He was professional & knowledgeable of what he was doing.
Great service
HAKES - Mount Olive, NC 28365
Great customer service. Called for a heating issue and showed up in an hour. Technician found the capacitor was bad, explained all my options and had my heat up and running in minutes.
Great Technician!
KING - Mount Olive, NC 28365
Our technician, Brett, was thorough, kind, and knowledgeable! He inspected our unit, indoor and outdoor, and even let me know about some issues unrelated to the HVAC (frozen water hose, etc). He was a pleasure to work with!
Excellent service will do business again
Terry - Mount Olive, NC 28365
William was professional, courteous and informative. If it rubbed to me he’d get a raise Monday morning great job thank you.
Job well Done ✅✅✅✅
CASPER - Mount Olive, NC 28365
Detailed, efficient, thumbs up all around 🤝🤝🤝💯💯
Excellent service!
LUJAN - Mount Olive, NC 28365
Great service
Shawn - Mount Olive, NC 28365
Very polite and professional
Excellent service
WISE - Mount Olive, NC 28365
Very prompt, don’t play around and they get they job done.
Excellent service. Very polite young man...
LANE - Mount Olive, NC 28365
Excellent Service!!
MOORE - Mount Olive, NC 28365
Ronnie explained step by step his findings and what could be needed in the near future.
Excellent service
DARDEN - Mount Olive, NC 28365
Always friendly and excellent service done in a timely manner
MCINTOSH - Mount Olive, NC 28365
Very nice and courteous
Quick response/service
Katherine - Mount Olive, NC 28365
Tech was very polite and explained the problem with the unit. After approval from our company Director of Operations, he had the issue fixed in no time.
Excellent Service
Janie - Mount Olive, NC 28365
Luis, is a very polite & knowledgeable young man. I asked questions concerning thermostat & he had no problem explaining. This is why I requested him to come back to the house & also why I signed up for the two service calls. Because of Luis.
Very good job
LHsubpar - Mount Olive, NC 28365
Service Satistaction
ARNOLD - Mount Olive, NC 28365
Great customer service. Timel, efficient, professional.
Excellent service
PAYNE - Mount Olive, NC 28365
Always knowledgeable and courtesy and do a great job.
Excellent service
LUJAN - Mount Olive, NC 28365
Great company quality service
Sean - Mount Olive, NC 28365
Excellent service from office staff to technicians
Great Service
MORGAN - Mount Olive, NC 28365
Landen was polite and courteous.
Great Service
GARRETT - Mount Olive, NC 28365
Easy and quick to schedule; helpful tech who didn’t rush to check the box and explained findings.
Excellent service
GROVER - Mount Olive, NC 28365
Very efficient and friendly
Giod service
SOUTHERLAND - Mount Olive, NC 28365
Good service.
Excellent
LANE - Mount Olive, NC 28365
Josh did a great job. Very nice young man. Thank you
David S.
Tech washed and serviced unit and found no challenges at this time.
Matthew L.
Tech Serviced and washed unit. Tech found no challenges at this time.
Brett S.
Tech performed maintenance per service agreement. Tech found no challenges at today’s visit. Tech left one 20x20x1, and one 20x25x1 filter with homeowner. System is operating properly at this time. Homeowner would like number ending in 2564 remove
Brett S.
Tech performed maintenance per service agreement. Tech found no new challenges at today’s visit. Homeowners already aware of blown UV bulb. Tech replaced one 24x24x1 filter. Tech did not have a second 24x24x1 filter. Tech will have to return with one. System is operating properly at this time. Homeowners would like to remove number spending in 6085, and lesliestanford4 email.
Demarcus M.
4WCZ5024AE1000A
Spencer C.
Tech found no high voltage going to hood disconnect with breaker on. Tech reset breaker multiple times and found the same issue. Tech could not get panel off to test breaker due to a missing trim latch slider. Tech recommends calling an electrician.
Ronnie P.
Tech performed ESA on 1 system. Tech found no challenges or concerns with system operations. System operating properly upon departure.
Spencer C.
Tech found condenser fan running but compressor was in thermal overload. Tech found no refrigerant in system. Tech found a large hole in the condenser coil copper pipes. Tech smelled acid as well indicating a failed compressor as well. Compressor passed megohm test, but tech still suspects it is failing due it being in overload from running with no refrigerant. Evaporator coil is in poor condition as well and needs replacing. Unit is 28 years old and tech recommends replacement. Tech added quotes for repair. Evaporator coil is obsolete. Repair prices are close to price of a new unit and all other parts would be out of warranty. Field supervisor has been notified
Joshua W.
Tech performed three system ESA, Tech found bacterial growth and dust/debris in both package units, tech recommended adding plasmas to systems to help prevent issues in future. tech found no other issues with systems at todays visit. All three systems are back on and operating properly at this time.
Joshua W.
Tech performed ESA, Tech found bacterial growth and dust/debris growing and accumulating in unit, tech recommends addition of plasma to system help along side Uv light to help prevent bacterial growth and dust from accumulating and getting in home. tech found blower capacitor is still reading 13.8,tech found no other issues with system or dehumidifier at todays visit. Need to return with (2)16x20x1 filters.
Ricardo T.
Tech washed and serviced unit and found no challenges at this time.
Ricardo T.
Tech washed and serviced unit and found no challenges at this time.
Joshua W.
Tech performed ESA, tech found no issues with system operation at this time. Tech recommends adding uv light to system to help keep dust/debris from accumulating on evaporator coil. System is back on and operational. Tech was unable to change filter and get picture of thermostat. Filter and notepad are at back door. Customer was unable to get customers signatures.
Luis R.
Tech found blown 3 amp fuse tech found shirt was coming from y wire at unit and ohmed out 2pole 40amp contactor found it shorted to ground on 24v side tech informed customer over phone she approved repair. Once replaced tech cycled. System is operating properly at this time.
Matthew L.
Tech performed turn up on 1 split system and 1 mini split with 5 heads. System is operating properly at this time.
Landen H.
Tech returned to do inside portion change filter and check delta t.
Ronnie P.
Tech performed ESA on 2 systems. Homeowner left upon techs arrival. Tech found upstairs split system compressor capacitor testing weak at 37.3 mfd rated for 40 mfd+-6% making lowest threshold 38 mfd. tech suggests replacing capacitor in near future. Tech no other challenges or concerns with either system. All other tests tested well. Both systems are operating properly upon departure. No filters left here, home is kept very clean and homeowner has abundance of filters we have left from previous visits.
Dalton B.
4WCZ5036E1000A
Bryce C.
Left proposal customer had to call cpa
Kyle W.
PERFORMED CMA INSPECTION ON (1) ATM PTAC SYSTEM. FOUND CONDENSER COILS/DRAIN PAN COMPLETELY RUSTED ALONG BOTTOMSIDE. PICKED UP SMALL LEAK WITHIN RUSTED AREAS OF LEFT BOTTOM CORNER. 25 YEAR OLD SYSTEM. HANDED OVER TO FIELD SUPERVISOR. SPOKE WITH MANAGER HE IS FORWARDING TO ASH STREET LOCATION DUE TO NO EMAIL ON FILE.
Matt C.
Tech washed and serviced unit
Luis R.
Tech returned to replace water spicket tech went to r mart hardware store. Tech coupling plex pipe 1/2 with male adapter to new spicket. Tech glued let glue dry for 15 min before putting water back. Tech restored water and went under house to make sure connections were sealed no leaks were present. Tech sealed the hole for the spicket to foundation. Tech showed customer she is okay with repairs.
Matt C.
Tech washed and serviced unit System is straight ac no heat
Bryce C.
Customer invested in new system.
Luis R.
Tech found blower motor 1/3 hp not operating tech checked capacitor reading and found them well within specs indicating the blower motor has failed tech leak searched the evaporator coil and found small leaks starting to get picked up as well as in the compressor compartment. Tech believes since blower is failed causing compressor to get buildup pressure and starting to form leaks along the system tech called office for mandatory process filed supervisor is is come out and give best solution to customer