Jackson and Sons has been serving the heating and air conditioning needs of Pikeville, NC residents and businesses since 1974. Our reviews below from your neighbors in Pikeville, NC tell the story of our quality, dedication and commitment to customer service.

Local Reviews
for Pikeville, NC

Rated 4.9 out of 5 stars based on 62 customer reviews


Pikeville NC Heating & Air Conditioning Services

Great Service!!




We love Jackson & Sons!! We've never had a negative experience & appreciate their excellent knowledge & customer service. We've had a parade of hvac repairmen in our home since the house was built 8 yrs ago but since trying Jackson & Son (referred by my son) the search is over! They took time to analyze our situation instead of patch-work like past companies. Our house has never been so cool in the summer. Caleb was our tech today & my husband & I thought he was amazing & would like him to come back for all our semi-annual maintenance appts.


Pikeville NC Heating & Air Conditioning Services

The only one I allow to service my system!!




Technicians are always knowledgeable, clean and courteous


Pikeville NC Heating & Air Conditioning Services

Awesome Service




I called Jackson and Sons at 705p and a technician called me back at 707p and he was on his way and has my unit cooling by 8p! I say again that's awesome business! I love Jackson and Son!


Pikeville NC Heating & Air Conditioning Services

Wonderful service




Jimmy was really friendly and explained everything that me. My unit is no longer making the noise. I will be calling him back for servicing. Plus I was able to be see that day.


Pikeville NC Heating & Air Conditioning Services

great service!





Pikeville NC Heating & Air Conditioning Services

Good service...very professional





Pikeville NC Heating & Air Conditioning Services

Very professional.





Pikeville NC Heating & Air Conditioning Services

great service as always.





Pikeville NC Heating & Air Conditioning Services

good service





Pikeville NC Heating & Air Conditioning Services

Semi annual service as expected





Great service





Friendly service





Great Service




Technician was very professional and very informative.


good





Excellent




Very professional service man


Great Service





Great Service!




Good service, as always. Bryce showed me problem with contacts....said okay for now, but could go later. Agreed to replace on 3-1-2017. Mentioned UV light, but did not oversell. Thanks again.


Quick in friendly




Awesome experience , reasonable and quick service


Knowledgeable and Friendly




Jackson and Sons is very professional and puts the customer first. They do a great job of sending great, knowledgeable technicians with the same philosophy.


Great Service Provided.




Appreciated the call ahead prior to service technicians arrival. Jordan Brown did a great job. I thought Sabastian was going to be the technician this visit. He serviced the unit in Jun 2016 and I had requested him for this visit. Taking nothing away from Jordan I enjoyed his professionalism and work accomplished. I was to have my scheduled maintenance in Dec 2016 but never received a call from your office to schedule. I ended up having to call in order to schedule. Customer Service is Key. If you voted for Roy Cooper shame on you. It cost me an additional $27.48 on top of the $249.00. I hope that the State of NC uses my money wisely. ????? I expect a call for scheduling my mid 6 month maintenance check up. Thank you!


Allergy Help




New UV lights installed to help daughter with a mold allergy...here's hoping!


Excellent Service




Dillion was courteous, professional and extremely knowledgeable about the company's services. Great customer service!


Excellent customer service




Friendly staff! Great customer service!


Great Service




Very nice young man. Send him again.


Always great service




Knowledgeable and respectful technicians provide great customer service.


Pikeville NC Heating & Air Conditioning Services

Caleb S.

Servicing goodman package unit and trade split system

Near Kenison Way, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Donald S.

Servicing goodman package and split system.

Near Apple Tree Ln, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Dillon C.

Tech is performing annual tune up on two Trane heat pumps. Tech recommends installing an uv light to ensure both systems remain clean from bacteria.

Near Collingwood Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Dillon C.

Tech is performing annual tune up on two newer style American Standard heat pumps. Tech recommends installing an uv light in both systems to ensure units remain running at peak efficiency.

Near Willowbrook Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Eric C.

Inspecting Tempstar split heat pump with Honeywell zoned system.

Near Brookside Way, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Dillon C.

Tech is performing annual tune up on new style Trane package heat pump. Tech recommends installing a surge protector to ensure unit remains protected from lightning strikes and utility spikes.

Near Ridgeway Ct, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Dillon C.

Tech is performing annual tune up on new style Trane package heat pump. Tech recommends installing an uv light to ensure unit remains clean.

Near Summerdale Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Michael T.

Coleman unit replacing capacitor

Near Nahunta Rd, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Donald S.

Ac repair

Near Labonte Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Jimmy W.

Performing diagnostics on package heat pump.

Near Koufax Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Jimmy W.

Performing diagnostics on package heat pump.

Near Koufax Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Bryce C.

Servicing trane package unit.

Near Celestial Pl, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Billy M.

Tech is performing annual service on trane package heat pump. Due to levels of bacteria/build up, tech is installing a uv light to improve the quality of air inside the home.

Near Willowbrook Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Bryce C.

Service Lennox package system.

Near Tina Ave NW, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Bryce C.

Servicing trane split system and Lennox package unit.

Near Labonte Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Bryce C.

Servicing trane split system and Lennox package unit.

Near Labonte Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Jimmy W.

Performing diagnostics on heat pump.

Near Peppermint Pl, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Jimmy W.

Performing diagnostic on heat pump.

Near Peppermint Pl, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Dillon C.

Tech is performing annual tune up on old style Trane split system. Tech recommends replacing system due to age and inefficiency.

Near Crossbow Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Dillon C.

Tech is performing annual tune up on older style American Standard split system. Tech recommends installing a surge protector on unit to ensure unit remains clean.

Near Western Wayne Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Dillon C.

Tech is performing annual tune up on a new style Trane split system. Tech recommends installing an uv light to ensure unit remains clean.

Near Gurley Dairy Rd, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Dillon C.

Tech is performing annual tune up on older style Bryant split system. Tech recommends replacing both capacitors in system to ensure unit remains performing at peak efficiency.

Near Clayside Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Dillon C.

Tech is performing annual tune up on 3 Goodman units. Tech recommends replacing the dual run capacitors in two heat pumps to ensure units remains running at peak efficiency through out the summer.

Near Choctaw Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Jimmy W.

Performing diagnostics on split heat pump.

Near Antioch Rd, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Ben H.

Technician is performing a maintenance tune up on an American Standard package unit.

Near Willowbrook Dr, Pikeville, NC 27863