Jackson and Sons has been serving the heating and air conditioning needs of Stantonsburg, NC residents and businesses since 1974.
Our reviews below from your neighbors in Stantonsburg, NC tell the story of our quality, dedication and commitment to customer service.
Recent Jobs and Reviews in Stantonsburg, NC
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Job Locations and Reviews
Spencer C.
Tech found float switch tripped with no water in the pan. Float switch orientation causes pressure on float breaking power to Y. Tech replaced float switch and recommend an EX trap. Customer only wants secondary float switch replaced now and wants to purchase ez trap at next maintenance.
Stantonsburg, NC 27883
Luis R.
Tech found blower would not engage tech did get 240v to blower motor relay in board would click when engaged and 24v was present at the motor but did not spin. Tech informed customer on findings and price fir warranty blower motor
Stantonsburg, NC 27883
Joshua C.
Performed routine maintenance per energy savings agreement. Technician did not find any challenges with system cooling today. The system is operating properly and holding a delta t of 20 degrees. No further development from rust findings at last visit, all systems function properly at the time of maintenance. Customer renewed ESA. Payment billed out with office approval. Send bill to PO Box 143 Stantonsburg NC 27883.
Stantonsburg, NC 27883
Joshua C.
Performed routine maintenance per energy savings agreement. Technician was unable to find any challenges with the portion of service completed. Tech was unable to get anyone to the door so they were unable to inspect thermostat, change filters or check delta t. Filters left between screen door and front door. For renewal, technician billed out per office. Customer is mailing in check for renewal
Stantonsburg, NC 27883
Derek J.
Upon arrival tech removed broken styrofoam pad and installed 38x70 pad.
Stantonsburg, NC 27883
Joshua C.
Tech performed Precision Tune Up in Gas Pack. Upon arrival the customer stated the system was not heating. After reviewing the gas ignition sequence, the technician determined that the burners were having issues lighting. Burners were pulled and cleaned. Tech restored power to system and heat is back working properly. For the AC side of the system. No challenges were observed. The system is cooling properly and holding a 18 degree delta t. System was in need of a cleaning. Examples - condenser coil was compacted with debris and dust. Evaporator coil was also impacted with dust and in need of being cleaned. Tech cleaned system thoroughly and it is now running with lower amp draws. While concluding service technician fell through the covering for the customers grey water tank. Measurements of the current tank covering are 38 inches by 65 inches. Office was contacted and we are going to take care of replacing this for the customer. Tentatively Scheduled to come out Monday 3/25/24 Custo
Stantonsburg, NC 27883
Romario T.
Tech helped PTU tech troubleshoot system.
Stantonsburg, NC 27883
Adam T.
Hybrid Furnace Repair: A homeowner with a hybrid furnace encountered issues with the electric heat module. Efficiently repairing the module, we ensured the furnace operated seamlessly, providing effective heating with reduced energy consumption for the home. The repair not only restored functionality but also contributed to long-term energy savings.
Stantonsburg, NC 27883
Joseph C.
Tech picked up drill charger.
Stantonsburg, NC 27883
Open T.
Tech found no difficulties at this time. System is newer and is heating and cooling properly. Tech did notice significant bacteria growth inside system. Tech recommends installing either uv light or plasma air inside system to decrease bacteria growth and increase system efficiency. Tech cleaned bacteria off of coil throughly.
Stantonsburg, NC 27883
Matt C.
Tech washed and serviced unit Customer wasn’t home during maintenance, no inside work performed
Stantonsburg, NC 27883
Matt C.
Tech washed and serviced unit Customer extended esa
Stantonsburg, NC 27883
Open T.
Tech found no difficulties at this time. System is heating and cooling properly. Homeowner extended Psa
Stantonsburg, NC 27883
Open T.
Tech found no difficulties at this time. System is heating and coming properly.
Stantonsburg, NC 27883
Arturo A.
Tech performed maintenance per energy savings agreement. Operations of system is working properly tech could not go inside due to homeowner Not being home. tech Dropped off 24 x 24 x1 filter. Could not collect signature or check delta t.
Stantonsburg, NC 27883
Derek J.
Tech came out to inspect an oil furnace. Customer stated he has had another company look at unit and was referred to us. Armstrong oil furnace is estimated to be over 60 yrs old. When a heat call is made at the thermostat the ignition transformer is the only thing that starts. The burner motor would not turn to drive the pump. Tech removed the burner motor and found it would free spin. Testing operation found the burner motor will run when not connected to the oil pump. Tech diagnosed the oil pump seized. Customer would like to get furnace operational for a back up heat source. Informed customer parts availability could be a challenge, and there could be other repairs needed. Need to check on availability of oil pump SUNDSTRAND J3BC 100 2. Replacement cost of oil pump is 1942.00 plus tax. MAIL COPY OF INVOICE.
Stantonsburg, NC 27883
Spencer C.
Tech found unit tripping on high limit switch and found a clogged filter, dirty blower wheel, dirty blower compartment, coil and ductwork. Filter was replaced and system is running but tech recommends a maintenance plan to keep unit clean. Tech quoted cleaning blower wheel and coil. Customer wants to see if just replacing filter solves the issue. Unit is also 10 years old.
Stantonsburg, NC 27883
Ronnie P.
Tech performed ESA on 1 system. Homeowner not home during maintenance. Tech found no concerns with system, it’s less than a year old. System functioning properly upon departure. Customer didn’t answer when tech called to extend, homeowner call office to extend or office may call Monday morning. Crawlspace has moisture in it, not much room to move, tech could not see any signs of water intruding. Tech would recommend keeping shrubbery near system well trimmed as it can grow into the system and cause potential problems in the future.
Stantonsburg, NC 27883
Ronnie P.
Tech performed ESA on 1 system. Tech found no challenges with system, system operating properly upon departure. Homeowner not home during maintenance, tech would recommend surge protection for condenser, attached is an estimate.
Stantonsburg, NC 27883
Ronnie P.
Tech performed ESA on 1 system. HOMEOWNER NOT HOME DURING MAINTENANCE. Upon arrival, system was on, burners were orange and jumping everywhere. Tech unable to pull burners due to screw being rusted, tech tinkered with burners and got them all on and all blowing a smooth blue flame. Inducer appears rusted and collector box is rusted, it runs rather loud. Tech recommends replacing inducer/collector box as it could fail, but not necessarily an urgent repair as it is still functioning properly. Tech also taped back insulation on blower panel door as it was falling off. As tech was inspecting duct system, tech could hear what sounded like a water leak and when tech opened crawlspace door, tech could see lots of standing water. (Crawlspace entry on side of home nearest field) Tech recommends homeowner get plumber out to diagnose possible water leak. Tech found no other issues with system/operations. System operating properly upon departure. Tech left (1) 20x25x1 filter at door with pad and p
Stantonsburg, NC 27883
Ronnie P.
Tech performed ESA on 1 system, HOMEOWNER NOT HOME during ESA. Tech unable to power system on from Tstat. Tech taped back insulation on blower panel door and evaporator coil door. Tech found no challenges or concerns with system operations, system powered back on before departure. Tech left filters at door. Water was installed at back porch but water pressure is low. Tech would recommend plasma for better air quality in home, attached is an estimate
Stantonsburg, NC 27883
Spencer C.
Tech performed CMA Full Service on 1 split system heat pump. System is older but is operating properly at this time. Tech replaced filters and made sure air handler and condenser came on from thermostat before leaving
Stantonsburg, NC 27883
Landen H.
Performed routine maintenance per energy savings agreement. Technician found no challenges at this time. System is heating properly and holding a delta t of 20+ degrees. Tech recommended a plasma whole house air purifier for optimal indoor air quality. Customer renewed maintenance agreement via check.
Stantonsburg, NC 27883
Review
Open T.
Tech found no difficulties at this time. System operating perfect. Top of unit is bent homeowner mentioned she’s been waiting for system to be replaced since installation.
Stantonsburg, NC 27883
Noah C.
Tech performed CMA on one system, tech cleaned system thoroughly. Replaced two 20x20x1 filters. System is heating and cooling properly at this time, upon inspection tech found compressor megged in the yellow range at condensing unit. Tech recommended replacing system, system is 20 years old.
Stantonsburg, NC 27883
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