Jackson and Sons has been serving the heating and air conditioning needs of Trenton, NC residents and businesses since 1974.
Our reviews below from your neighbors in Trenton, NC tell the story of our quality, dedication and commitment to customer service.
Recent Jobs and Reviews in Trenton, NC
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Job Locations and Reviews
Kyle W.
FOUND EVAPORATOR COIL DRIPPING INTO RETURN PLENUM DUE TO LOW R22 CHARGE/HEAVY CORROSION. SYSTEM IS 35 YEARS OLD EVAPORATOR COIL IS UNAVAILABLE FOR REPLACEMENT. HANDED OVER TO FIELD SUPERVISOR. UNABLE TO CONTACT TIM. MANAGEMENT REFERRED MRS. PRESLEY, WHO PAID FOR TODAYS VISIT VIA PHONE. PRESLEY- (704)-986-7242 CALL WITH PROPOSAL.
Trenton, NC 28585
Kyle W.
22 YEAR OLD R22 SYSTEM. FOUND OUTDOOR FAN MOTOR BEARINGS FAILING CAUSING HIGH AMP DRAW. DUAL RUN CAPACITOR WEAK. BLOWER CAPACITOR LEAKING OIL. COMPRESSOR WINDINGS IN CAUTION RANGE/OVER AMPING. EVAPORATOR COILS HEAVILY RUSTED. HANDED OVER TO FIELD SUPERVISOR.
Trenton, NC 28585
Kyle W.
RECOVERED REMAINING REFRIGERANT, REPAIRED LEAK AT DISCHARGE LINE, AND REPLACED FILTER DRIER. PASSED BOTH PRESSURE/VACUUM TESTS. ADDED FACTORY CHARGE OF 12LBS R410A. CYCLED IN HEATING/COOLING. PRESSURES WELL WITHIN SPECS. NO LEAK PRESENT AT TXV LINE. MOVED LINE AWAY FROM DISCHARGE TO PREVENT FURTHER RUBBING AND TAPED. WARRANTY.
Trenton, NC 28585
Kyle W.
FOUND SYSTEM ALMOST VOID OF REFRIGERANT UPON ARRIVAL. LOCATED OBVIOUS LEAK WHERE INDOOR TXV DISTRIBUTOR LINE ENTERS SUCTION LINE DUE TO VIBRATION RUBBING THROUGH. NEED TO ORDER AND REPLACE INDOOR TXV ASSEMBLY. CHARGED SYSTEM WITH 11LBS OF R410A FOR TIME BEING PER OFFICE. SYSTEM COOLING/HEATING AT THIS TIME. INVESTED IN ESA (1) SYSTEM.
Trenton, NC 28585
Romario T.
System #2 was not frozen upon arrival, based on CMA inspection, a modular variable speed indoor blower motor was found not operating correctly. Tech verified the operation of then blower motor and confirmed a faulty/failed indoor blower motor. Not having indoor airflow will cause the system to freeze. Tech provided an estimate for replacement as costumer requested and will like to wait on the repairs for now. System #2 is down for now.
Trenton, NC 28585
Percy M.
PERFORMED CMA INSPECTION ON 3 SPLIT SYSTEMS. UPON ARRIVAL, SPLIT SYSTEM 2 AIR HANDLER FOUND BLOWER MOTOR COMING ON A FEW SECONDS THEN GOING OFF, NOT STAYING RUNNING, DUE TO A BAD BLOWER MOTOR. RECOMMEND REPLACEMENT OF BLOWER MOTOR. VIDEO OF BLOWER MOTOR RUNNING ATTACHED. ALL OTHER STEMS PERFORMING PROPERLY.
Trenton, NC 28585
Review
Kenny was polite and professional.
Kenny C.
Performed ESA, tech washed and serviced unit. No issues at todays visit. Homeowner renewed PSA. Recommended surge protection.
Trenton, NC 28585
Kyle W.
FOUND INDUCER MOTOR BEARINGS FAILING CAUSING BURNT LIKE SMELL. REPLACED 521 INDUCER ASSEMBLY. CYCLED SEVERAL TIMES IN BOTH STAGES WITH NO CHALLENGES. CYCLED 2ND SYSTEM PER CUSTOMER REQUEST WITH NO CHALLENGES.
Trenton, NC 28585
Luis R.
Customer had used flex seal tape tech inspected and tape was holding good tech did add clear cualk to give a better secure seal unit is draining properly tech poured alge water and it flowed out customers did say to go ahead order pan
Trenton, NC 28585
Percy M.
PERFORMED CMA FULL SERVICE ON HEAT PUMP CONDESOR AND AC PACKAGE UNIT. AIR HANDLER HAS A CRACK IN DRAIN PAN. ESTIMATE PROVIDED.
Trenton, NC 28585
Kenny C.
Performed ESA, tech replaced dual run capacitor under warranty price. Tech also recommended surge protection. Wants to get it installed next visit.
Trenton, NC 28585
Kenny C.
Upon arrival tech found failed dual run capacitor, home wants quote on new system instead. Tech contacted field supervisor and will be in touch with homeowner soon.
Trenton, NC 28585
Kyle W.
FOUND EVAPORATOR COIL COMPACTED DUE TO NO FILTER IN RETURN PREVIOUSLY. BRUSHED TO GET SYSTEM COOLING FOR TIME BEING. INVESTED IN PSA 1 SYSTEM. NEEDS TO BE SCHEDULED ASAP.
Trenton, NC 28585
Open T.
Tech found no difficulties at this time. Unit is running perfect. Tech was able to get in contact with homeowner. Extended ESA 1x year.
Trenton, NC 28585
Jacobo C.
JACOB AND AUDONEL REPLACED DUCT WORK
Trenton, NC 28585
Review
Love working with Randy. He’s knowledgeable, quick, and really easy to talk to
Randy K.
Changed filters, checked capacitors, motor amps, T-stats are good, tabs in drain pans.
Trenton, NC 28585
Joshua W.
Tech inspected heat exchanger on 2012 model Trane gas pack. Tech found no rust. No cracks or holes. Tech found recently replaced inducer draft assembly bound up and not running due to red fire caulking and fiberglass gasket dried and obstructing. Tech removed assembly and removed dried caulking material. Reinstalled and lined up with screw holes. Tested system and found pressures over fired. Tech adjusted natural gas to 3.5”wc second stage and 2”wc first stage. System is back heating. Contact here is Harvey Rouse 252-670-2978 There are five systems here on site. Please follow up with Mr Rouse on 5 system CMA.
Trenton, NC 28585
Review
Matt was thorough; explained the repair and was very professional.
Review
Great Service
