Jackson and Sons has been serving the heating and air conditioning needs of Wilson, NC residents and businesses since 1974.
Our reviews below from your neighbors in Wilson, NC tell the story of our quality, dedication and commitment to customer service.
Local Reviews
for Wilson, NC
Powered by Nearby NowOur Reviews by City
Great folks
Laurie - Wilson, NC
Always very friendly and explains things in layman’s terms so I can understand.
Good service
NICK - Wilson, NC
The technician Matthew seemed knowledgeable and did a good job of spelling out my options and fixing my issue.
Very polite
MARSHA - Wilson, NC
Good Customer service
YONG - Wilson, NC
Very polite
Great service
Laurie - Wilson, NC
Very thorough, nice young man. Gave me a great overview with pictures of the inside of the unit as well as a view of the crawl space connections.
GREAT SERVICE....
SANDY - Wilson, NC
MY FAMILY AND I HAVE ENJOYED DEALING WITH THIS COMPANY, FOR OVER 12 YEARS. IN FACT WE BOUGHT OUR COMBINED HEATING & AIR CONDITIONER UNIT FROM THIS COMPANY 12 YEARS AGO, AND THEY HAVE BEEN SERVICING THIS SAME UNIT FOR YEARS. WE HAVE ENJOYED THEIR SERVICE.
Friendly and very helpful
Jennifer - Wilson, NC
Very happy Steve called you guys for me
Great service!
SAM - Wilson, NC
Chris Richardson Is a GREAT techician
3HC Home Health & Hospice - Wilson, NC
He was very friendly. He went above and beyond to explain whatever I did not understand. We has a few issues in the office and he was able to fix every single one of them. Such a great worker.
Great service
Marsha - Wilson, NC
Very polite young man
Very professional
Merry Maids owner, Ron - Wilson, NC
Came in and didn’t stop until our system was up and running. Explained everything in detail to correct the problem.
Good Job
Mr - Wilson, NC
Very professional and I'd highly recommend them!
Lynn - Wilson, NC
Wonderful! No complaints at all!
Great service awesome people
Marsha - Wilson, NC
Great Job
Mel - Wilson, NC
Technician did a great job with service and communication.
Superb
Mary Lou - Wilson, NC
When a malfunction occurs, they are here within 24 hours. Always friendly and courteous.
Great Service
Marry - Wilson, NC
Fast and efficient.. Great job well done
winter maintanance
Marsha - Wilson, NC
always professional and respectful of your home.
Very professional & respectful
Carol Stevens - Wilson, NC
Blake presented himself as a clean cut & very professional representative. I felt very comfortable with him being in my home. I really appreciated the fact that he did not suggest that I purchase a new unit because one of my units is about 27 years old. A former Jackson & Son representative did suggest purchasing a new unit to my husband just because the unit was old, even though we were not having any problems with it. I did not feel too good about that. I wondered if the service to us was less important than the benefit of selling a new unit was to the representative.
David C.
DAVID C AND CHRIS L INSTALLED A NEW 2 TON TRANE SPLIT HEAT PUMP
Logan K.
Tech serviced trane split and package system
Kyle W.
TUNE UP TRANE PACKAGE HEAT PUMP
Noah C.
Performed tune up on one system.
Matthew L.
Tech serviced a Trane split system.
Randy K.
Full service on 1 Carrier package, 2 Trane package, 1 Trane AC, 1 Carrier AC, changed filters.
Luis R.
Repair
Zach T.
Performed tune up on Trane split system and also performed tune up on Trane gas pack.
Zach T.
Performed tune up on Goodman gas pack.
Diante M.
Filter change
Zach T.
Performed tune up on Carrier gas pack.
Matthew L.
Tech is servicing a Trane heat pump.
Randy K.
Full service on 4 RTU package Units, 1 Trane heat pump, fixed drains, filters.
Randy K.
Full service on 2 Heat pumps, filters.
Randy K.
Full service on 4 Carrier gas package units, 2 Daikin condensers, 2 exh fans, mini split.
Anthony B.
TECHNICIANS REPLACED A GOODMAN AC, FURNACE AND COIL
Matthew L.
Tech is servicing a Trane gas pack.
Jesse J.
Diagnosed Trane split system heat pump.
Romario T.
COMFORTMAKER GAS FURNACE IS NOT HEATING
Donald S.
Cma
Kyle W.
Kenny C.
Precision maintenance tune up on HVAC system. Installation of i-Wave air purifier system.
Noah C.
Performed tune up on one system.
Jesse J.
Diagnosed goodman heatpump.
Brandon B.
Tech serviced and cleaned trane package and split units along with installing honeywell vision pro 8000 and installing a Ultraviolet Light
