Serving Eastern North Carolina - Since 1974

I recently had the pleasure of having Almin, HVAC service technician do my maintenance today. I couldn’t be more impressed with the experience. From the moment he arrived, he was punctual, professional, and clearly knowledgeable. He took the time to carefully inspect my unit, and walk me through the process without any pressure or confusion. It was clear he genuinely cared about doing the job right.

Technician was thorough and polite and helpful

Setting up the service request was easy - appreciate the notification with picture of technician that is scheduled. Our technician was excellent! Helped address our HVAC concern and provided assistance with future prevention.

New water heater install. Norman did a great job! Very satisfied. Will definitely use Jackson & Sons for all my plumbing needs.

Their service was fast, and their technician was excellent. Zero complaints. He was courteous, knowledgeable, and walked us through everything.

Logan did an excellent job during HVAC maintenance service! He took the time to explain service needs and he was very courteous. I’ve been a Jackson & Sons customer for 3 years and I have absolutely enjoyed working with them. The team provides excellent service and support when needed.

They saw our temp in our house was 80 degrees. So they called and asked if they could come on over. Technition was great had the system working in less than 30 minutes. Explained everything and gave pictures of the problems. Very happy and much cooler. Thank you.

Very professional and on time. When the technician didn’t have the replacement breaker on hand, he call up his supply right away. No hesitation. Got me an answer right away.

Luis was a very polite tech. He explained everything he was doing and the unit checked out fine.

Logan was very courteous and professional

Great experience from start to finish. Caleb, Daniel, and Carson were fantastic! My husband and I highly recommend Jackson & Sons.

Percy was respectful and stayed busy. I think he did a good job and would be happy to have him back again.Thank you Scott McCall.

I cannot say enough good things about Jackson & Sons Plumbing and especially Joshua. He has been to my home at least five times over the past three months, and every single experience has been outstanding.As a new homeowner with an older house, I’ve had my fair share of unexpected plumbing issues, and Joshua has been a total lifesaver. What I appreciate most is his honesty and approach. He never once tried to upsell me or push unnecessary work. Instead, he always takes the time to walk me through what’s going on, explain all of my options clearly, and genuinely asks what I want to do. That level of respect and transparency is rare and incredibly refreshing.He’s patient, knowledgeable, and just an all-around great person to work with. On top of that, the company itself has been very reasonably priced and has helped me out of a bind more than once.If you’re looking for a plumbing company you can actually trust, I highly recommend Jackson & Sons and if you can, ask for Joshua. (Or maybe not, I need him for all of my problems actually).You’ll be in great hands.

Landon Herring is outstanding.Very polite and professional and he does a great job for us. We ask for him every year

Juan was very knowledgeable and made sure to let us know exactly what he was doing. He was very polite and professional. Kudos to a great employee you have working for your company.

Almin Becirovic service Technican very good

Technician arrived within the promised timeframe, completed the inspection, replaced a bad capacitor and made recommendations to improve HVAC performance. Great service!

Technician did the inspection, replaced a bad capacitor and made recommendations to improve HVAC. Great service!

Almin Becirovic was very thorough and explained everything. I appreciated that. He even helped with additional technical help.

Technician is very professional and detailed, take pride in their job ,explain everything and keep you informed what going.