WHEN YOU NEED US - WE'LL BE THERE!™

Serving Eastern North Carolina - Since 1974

Expert Residential & Commercial Heating, Air Conditioning & Plumbing Services

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The Future of Comfort

Learn about the all-in-one HVAC protection 10-year program.

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Instead of paying all at once, we offer convenient monthly payment options.

EXCEPTIONAL SERVICES

FOR YOUR COMFORT

Jackson & Sons provides expert HVAC, plumbing, and indoor air quality solutions for homes and businesses. Whether you need a new installation, routine maintenance, or repairs, our experienced team delivers fast, reliable service you can depend on. With a commitment to quality workmanship and customer satisfaction, we keep your home or business comfortable and efficient in every season.

Air Conditioning Services Keep cool with our AC repair, replacement, installation, & maintenance!

Heating Services Stay cozy with heating system repairs, replacement, & tune -ups.

Plumbing Services Count on our plumbers to keep your fixtures and water heater working well.

Dryer Vent Cleaning Keep your home safe from fires with our dryer vent cleaning services.

Duct Repair & Replacement Don’t let any more conditioned air escape from your ductwork.

Commercial HVAC Services Our commercial HVAC services keep you & your customers comfortable!

Serving Eastern North Carolina - Since 1974

WHAT MAKES US A COMMUNITY NAME

Award Winning Services

Proud Of Our Thousands of 5-Star Google Reviews

Local Expertise With A Community Focus

Our Values Come From Our People

24-Hour Emergency Service

We are available 24 hours a day, 7 days a week for HVAC Emergency Service.

Eastern North Carolina's Trusted Technicians

Trained & Certified with Fully-Stocked Trucks

Award Winning Services

HIGHEST RATED HVAC COMPANY IN EASTERN NORTH CAROLINA

4.9

Penny Gray

I really don't know how Jackson & Sons keep finding employees that exceed all expectations. Exemplary in every way. Professional, courteous, respectful, precise, efficient. Thank you, Gavin, for being the kind of employee that is such an asset to your employer.

Tatiana Copenhaver

Great service was very informative thank you

Tania Correa

Aiden, your technician was wonderful and very informative and a very nice experience. Thank you so much for all your time and effort. Definitely recommend this company.

Scott Britner

Romario Torres was very knowledgeable - incredible customer service. Great positive attitude and took care of the situation quickly.

Tao Rong

Good service

WD Brown

My experience was great as usual with Jackson and sons.And your service techchnic Mr.David Sturm was fantastic and very informative. Please send Mr.Sturm back to service our system any time.. Thank You All. W D Brown

Robert Whitner

Gavin, is a fine young man and he did quality work. He was patient and thorough in his explanations. I enjoyed having him service out HVAC.

Kelly Guido

Percy worked at our office today. He was on task the entire time. He was very thorough, also very polite and respectful.

Elaine Byrd

Always dependable & prompt

Karen Whelan

Jackson & Sons always does amazing work!Landon scheduled for replacement of the duct system in the crawl space of my home. Jacobo, Imer Audonel did so much work over 2 days! They were on time, friendly, cleaned up all the debris, the work was much quieter than I was expecting and they explained everything before they left. I am so impressed by this company and their employees!

LaVern Grady

The service technician was very polite and thorough. Thank you Juan!

Kimberly Collette

Norman and Josh were our technicians today. They replaced our water heater. Both were very thorough and made sure to address all our questions. As always, your technicians are always so personable and professional! We are contract customers and always treated as family! Thanks for always being excellent at what you do! A company that sends married couples on Christ centered retreats is my kind of people! God Bless each of you!👏😀

Sherri White-Williamson

The company technicians are always prompt, very knowledgeable, and very courteous.

Amaryllis Adames-Clark

Excellent and quick service!

Sid Ducharme

Luis was a very polite tech. He explained everything he was doing and the unit checked out fine.

Jonsan Loner

The Technician was very professional and respectful and explained in detail what he was doing

Mark Kunkel

When I informed Jackson and Son's we had a problem with our heating unit they got us in the schedule to check it out right away ! The office said they would try to get someone here sooner if they had a cancelation. Within a few hours of reporting our problem Matthew called and came and repaired the problem. The unit is up and running! I'm so pleased with the prompt repair service. Matthew had the training, knowledge and experience to solve the problem promptly!

Herman Hackett

12 Nov 2025, Service person Allan Lane was very professional, friendly, helpful and courteous as well as very informative. He arrived early, assessed problem and was done in less than an hour. Thanks.

Alondra Martinez

From the very beginning, the team worked hard and were respectful of our home. No mess was left behind and everything is working perfectly so far. Mr. Jacobo, Audonel and Cris were really nice and reassuring. My 2 year old is usually shy but they were real sweet with her, even with my dog.10/10 would recommend!

John Hanrahan

Edgar did a great job on our mini split maintenance.

WHO WE ARE - JACKSON & SONS

Your Home Comfort Specialists In Eastern NC

Our core values are straightforward: We are committed to service excellence. We believe in getting the job done right the first time and delivering exceptional value to our customers. Our priority is to ensure that every customer receives professional services from highly trained experts in their respective fields. Our values are deeply rooted in our people. If you ever need assistance or are not fully satisfied with our services, our management team is always available to address your concerns.

Our goal is to always serve the customer and to do the best work possible.

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SERVING THE EASTERN NC AREA

With a coverage area East of Raleigh to New Bern, we GPS-dispatch our technicians daily throughout Eastern NC. With a central Wayne County location, we are able to serve you with ease.

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DEPENDABLE HOME SERVICE

Your Comfort Specialists

Since our humble beginnings in 1974, Jackson & Sons has gone on to become one of the largest and most respected home comfort system specialists in North Carolina. However, our goal has always remained the same: to give our customers one less thing to worry about to be comfortable in their own homes. When you call us, a live person will always answer the phone as opposed to an automated message. We also offer same-day repair services in most cases, a guaranteed warranty on service and installations, and typically will install your new unit the day after purchase.

When You Need Us - We'll Be There.

Our Services

We Service All Brands

Our team is highly trained and well-equipped to work on any type of HVAC system no matter how old.

Same-Day Service With A Smile

In most cases, we'll provide you with same-day service and get your home comfortable again quickly.

Solid Work - Guaranteed

We provide industry-leading warranties and comprehensive workmanship guarantees.