WHEN YOU NEED US - WE'LL BE THERE!™

Serving Eastern North Carolina - Since 1974

Expert Residential & Commercial Heating, Air Conditioning & Plumbing Services

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The Future of Comfort

Learn about the all-in-one HVAC protection 10-year program.

Finance Your Project

Instead of paying all at once, we offer convenient monthly payment options.

EXCEPTIONAL SERVICES

FOR YOUR COMFORT

Jackson & Sons provides expert HVAC, plumbing, and indoor air quality solutions for homes and businesses. Whether you need a new installation, routine maintenance, or repairs, our experienced team delivers fast, reliable service you can depend on. With a commitment to quality workmanship and customer satisfaction, we keep your home or business comfortable and efficient in every season.

Air Conditioning Services Keep cool with our AC repair, replacement, installation, & maintenance!

Heating Services Stay cozy with heating system repairs, replacement, & tune -ups.

Plumbing Services Count on our plumbers to keep your fixtures and water heater working well.

Dryer Vent Cleaning Keep your home safe from fires with our dryer vent cleaning services.

Duct Repair & Replacement Don’t let any more conditioned air escape from your ductwork.

Commercial HVAC Services Our commercial HVAC services keep you & your customers comfortable!

Serving Eastern North Carolina - Since 1974

WHAT MAKES US A COMMUNITY NAME

Award Winning Services

Proud Of Our Thousands of 5-Star Google Reviews

Local Expertise With A Community Focus

Our Values Come From Our People

24-Hour Emergency Service

We are available 24 hours a day, 7 days a week for HVAC Emergency Service.

Eastern North Carolina's Trusted Technicians

Trained & Certified with Fully-Stocked Trucks

Award Winning Services

HIGHEST RATED HVAC COMPANY IN EASTERN NORTH CAROLINA

4.9

Lamar Davis

Great Guy!! It was a pleasure to work with..

Pamela Ferrell

Tech David Strum was very helpful in replacing our new motor. Very professional.

Patrick Crocker

Shower repair

Bryant Kirk

Daniel and Gavin came out for routine maintenance on my AC unit. Very professional and knowledgeable. Highly recommend!

Stacey Smith

Matthew was fantastic. Great service !!

Brian Lawrence

Norman did and excellent job. He diagnosed the problem and explained everything to me. I had other plumbing questions he took the time to answer. He checked his work and made sure everything was working properly before leaving. Thank you, Norman!

Love ThroughHim

I truly truly truly enjoy the costumer service provided by all the staff at Jackson and Sons. The receptionist who answers the phone is so polite and helpful when you call. The technicians are professional and they take the time to explain everything. They work in a timely manner and show so much respect. I recommend Jackson and Sons to everyone!

Jacob K

no problems. installation of new hvac went smoothly

CLU55

I did a lot of research in my area and followed up on multiple reviews from BBB and social media before making my final decision on who to choose for replacing my HVAC system. It was a no brainier to pick Jackson and Sons to perform the repairs. Kyle was my point of contact and he was very helpful, courteous and professional. He helped me with the right choice for my home and his crew was "Johnny on the spot!" They did an awesome job! Clean and professional no doubt. I am very happy with the work they performed for me!

omar ashley

Very knowledgeable and helpful. Fast friendly service and offered a fair price.

Bradley Crouse

Joseph Bailey, the technician, showed up within 30 minutes of his call to me. He was very professional and performed a thorough job on the scheduled maintenance. We would like to have only Joseph sevice our equipment again at the next schedule maintenance time. Thanks Joseph for a job well done.

The Lues

Awesome experience! Very knowledgeable and good at explaining everything that was going on and answering all of my questions.

Cristina Godwin

Plumbing issues identified. Estimates communicated same day. Technician came back to work the plumbing issues after a week. He is courteous and check other issues regarding leaks. Work completed

Edwin Aldrin

Replaced motor in HVAC. Works great now. David got it working like new. Thanks!

judy harris

Jackson & Sons Heating & Air Conditioning business has the best service consistently from the time I called to inquire about a yearly service contract and schedule a pre-season check up, right on through the knowledgeable service tech's visit! They have courteous and caring employees to meet whatever your need may be. I received a call when tech was about 15-20 mins away and received a text message giving information about who my tech would be and a little about him as a person. This small act brought a level of comfort and confidence with someone new entering my home. Their service tech explained what he would be doing and afterwards what his findings were. Prevention is always a good choice and with the service tech explaining his findings I was able to make an informed decision. Thanks Jackson & Sons for having the high standards for your employees which brings results of very satisfactory service consistently!

mattie T

Jackson and Son were exceptional in the work they did in a professional manner.

Mary Lynn Kayes

Technician was courteous and professional.He figured out the problem and fixed it with advice on how to keep the system working going forward.

Marsha Parrish

Very polite and friendly.

Jack Enrietta

Great service

Steve Friedman

When you have a problem they are prompt and efficient. In regular service they are friendly and willing to answer all your questions.

WHO WE ARE - JACKSON & SONS

Your Home Comfort Specialists In Eastern NC

Our core values are straightforward: We are committed to service excellence. We believe in getting the job done right the first time and delivering exceptional value to our customers. Our priority is to ensure that every customer receives professional services from highly trained experts in their respective fields. Our values are deeply rooted in our people. If you ever need assistance or are not fully satisfied with our services, our management team is always available to address your concerns.

Our goal is to always serve the customer and to do the best work possible.

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SERVING THE EASTERN NC AREA

With a coverage area East of Raleigh to New Bern, we GPS-dispatch our technicians daily throughout Eastern NC. With a central Wayne County location, we are able to serve you with ease.

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DEPENDABLE HOME SERVICE

Your Comfort Specialists

Since our humble beginnings in 1974, Jackson & Sons has gone on to become one of the largest and most respected home comfort system specialists in North Carolina. However, our goal has always remained the same: to give our customers one less thing to worry about to be comfortable in their own homes. When you call us, a live person will always answer the phone as opposed to an automated message. We also offer same-day repair services in most cases, a guaranteed warranty on service and installations, and typically will install your new unit the day after purchase.

When You Need Us - We'll Be There.

Our Services

We Service All Brands

Our team is highly trained and well-equipped to work on any type of HVAC system no matter how old.

Same-Day Service With A Smile

In most cases, we'll provide you with same-day service and get your home comfortable again quickly.

Solid Work - Guaranteed

We provide industry-leading warranties and comprehensive workmanship guarantees.