Professional Heating & Air Conditioning Services
At Jackson & Sons, we want to be your go-to provider for heating and cooling in Smithfield, NC. We also want the air your family breathes to be cleaner and safer. View our heat pump and ductless heat pump services to learn more about heating and cooling your home. Also check out our indoor air quality services to see how we can use our expertise for your family’s comfort and health.
Read customer reviews below and see why people call us for indoor air quality and heating and cooling services in Smithfield.
Local Reviews
for Smithfield, NC
Powered by Nearby NowOur Reviews by City
Facilities Manager
Steve - Smithfield, NC
Randy always does a great job, very thorough with everything he works on.
Great Service
Sue - Smithfield, NC
Willy was very nice and professional. He explained what he was going to do and wasted no time in getting to work. When Willy discovered that I needed a new purification light kit, he went over the reason and cost before installing the kit. I really do appreciate the wonderful service I always get with Jackson and Sons.
Good Job
Linda - Smithfield, NC
Bryce was a good technician. Best I have had in a long time. Have been concerned in the past about service.
Great Servic
Judy - Smithfield, NC
My air conditioning stopped on a weekend during some very hot temperatures. I called on Sunday and was greeted by a very nice answering service. The lady told me she would give the message to a technician. Later in the day, I got a call from the technician who had been very busy and told me they could come on Monday. At 7:30 am, on Monday morning, I got another call saying a technician was on the way. I was delighted. He was very neat, good manners and kind, asks a couple of questions. Then checked my system. Found the problem and repaired in a short time. We also discussed their maintenance plan and I signed up immediately for the plan. I was impressed, and would recommend Nick and this company to everyone.! Good people!
Great service
Jack - Smithfield, NC
Quick service after being called. Found the problem.
Terrific Service
Sue - Smithfield, NC
Brandon was very polite and neat looking. I was very pleased with how he wasted no time and got right to work. He explained what he was going to do before starting work on my unit and at the end went over everything he had done. Brandon is an excellent tech who delivered the great service that Jackson and Sons is known for.
Great Service
Chrystal - Smithfield, NC
Great Service
Wally - Smithfield, NC
great service
Joan - Smithfield, NC
Jose was very courteous and knowledgeable. He answered all my questions. Thank you Jackson and Sons
Great service. Best representive we have had.
Judy - Smithfield, NC
Awesome Service, Right on Time
Jack - Smithfield, NC
Great service
Jimmy - Smithfield, NC
Terrific Service
Sue - Smithfield, NC
Randy is a very neat and pleasant person. Before starting work he explained what he was going to do. He kept me posted as to what he found while doing the service and then upon completion of the work, he went over everything that he had done. I found Randy to be a professional who knows and does his job well.
Always Great Service
Brenda - Smithfield, NC
I have had service with the company for years. They have always been prompt and provided courteous and knowledgeable customer service. The quality cannot be beat!
service
Charles Russell - Smithfield, NC
Ben,was great and we,are so satisified with Jackson and Son's.
Great service
Brian - Smithfield, NC
Great service
Nice manners and very courteous
Emmitt - Smithfield, NC
Ben Hamm is a very reputable person and very trustworthy. Excellent representative for your company. Thank you for sending a fine young man as him. Emmitt.
Great service
Kathy - Smithfield, NC
Very good
Great Service
Sue - Smithfield, NC
Bryce, the technician, was very professional. He explained what he was going to do before starting work and upon completion, he went over what he had done and how he had found things to be. He was open to questions and concerns and answered everything completely. I am grateful to Jackson & Sons for having great technicians like Bryce and am confident that I am always in good hands.
Very Friendly Staff member and Great Service
Sherrie - Smithfield, NC
Your company is always very nice and professional and is will to come when we call with issues in a timely manner. Thanks
Great
Jimmy - Smithfield, NC
Great
Henry - Smithfield, NC
I really enjoyed the interview that was really explained to me it was a great job well done I give the highest grade there is which is a 5 everything was very helpful to the upmost thanks very much for your services have a bless day
Quick response, efficient service
Ostergren - Smithfield, NC
Jimmy was very polite, friendly and respectful. He found the problem right away and got our unit up and running again. Thanks so much!!
Great job! Informative about options.
Fran - Smithfield, NC
Excellent service
Kathy - Smithfield, NC
We had no idea where in the building the duct work and units were. The service man found everything and took care of doing all the work that we requested. We barely knew he was here which is another plus.
Kyle W.
System tune up
Michael H.
Reset burner control that had tripped out due running out of LP.
Randy K.
Inspection on Trane heat pump, changed filters.
Donald S.
X13 motor replacement
Donald S.
Ac
Randy K.
Inspection on all AC units, gas furnaces, hanging heaters, mini splits, changed filters.
Kyle W.
System tune up
Michael H.
Replaced hot surface igniter on Trane gas furnace.
Dillon C.
Tech is repairing a new style Coleman heat pump.
Randy K.
Full service on all rooftop package units, changed filters, checked heaters, fans, belts, 2 mini splits, 2 PTAC units, 2 Rapid make up air filters.
Michael H.
Instructed customer on operation of Honeywell WIFI thermostat.
Chris R.
Full system tuneup on 1 split system
Michael H.
Replaced low voltage fuse that had blown, preventing Trane system from cooling.
Michael H.
Adjusted blower speed on Carrier air handler.
Dillon C.
Tech is repairing a new style TRANE gas pack.
Randy K.
Inspection on 4 Rheem gas furnaces, 4 Trane Evap coils, AC condensers, changed filters.
Willy E.
Lennox tune up
Randy K.
Inspection on a roof top heat pump, York package unit, changed filters.
Randy K.
Performed a full service ESA on aTrane heat pump, changed media filter.
Randy K.
Performed ESA on a Trane heat pump, changed media filter.
Randy K.
Full service on 5 Trane heat pumps, 1 Lennox package heat, installed UV light.
Matthew L.
Tech is performing filter change.
Willy E.
Trane tune up
Matthew L.
Tech is servicing fourteen Trane split systems.
Willy E.
Trane tune up
