Jackson and Sons has been serving the heating and air conditioning needs of Smithfield, NC residents and businesses since 1974.
Our reviews below from your neighbors in Smithfield, NC tell the story of our quality, dedication and commitment to customer service.
Local Reviews
for Smithfield, NC
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Happy customer
BRIAN - Smithfield, NC
It would be nice to purchase plans that were longer than a year for a discount.
Good competent service.
DAVID - Smithfield, NC
Technician arrived at the expected time.
Great service
Tracy - Smithfield, NC
Very professional and Courteous
showed up on time; good work
STEVE - Smithfield, NC
Matthew seems to do a thorough job and communicates well.
Technician was great!
SHIRLEY - Smithfield, NC
Joah
Brian - Smithfield, NC
Good service and friendly
Great service
Tracy - Smithfield, NC
The young man was very professional and courteous
Terrific Service
SUE - Smithfield, NC
Cuyler was punctual, well mannered and did a terrific job on my ac/heat unit in a timely manner. Upon arrival, Cuyler informed me what he would be doing and reviewed what he had done before he left. Thanks Cuyler for a great job!
yearly maintenance check
FRANK - Smithfield, NC
Pleasant professional informative
Great work
Brian - Smithfield, NC
Nice people to work with.
Great service, very polite and was honest about work done and possible work needed.
Daniel - Smithfield, NC
knowledgeable technicians
David - Smithfield, NC
thorough service with evident desire to please the customer .
Great service
Charlie - Smithfield, NC
Matthew was very professional and did his maintenance job perfectly.
Facilities Manager
Steve - Smithfield, NC
Randy away does a great job.
Great service
Jodie - Smithfield, NC
Very timely and curteous.
Facilities Manager
Steve - Smithfield, NC
Randy always does a great job, very thorough with everything he works on.
Great Service
Sue - Smithfield, NC
Willy was very nice and professional. He explained what he was going to do and wasted no time in getting to work. When Willy discovered that I needed a new purification light kit, he went over the reason and cost before installing the kit. I really do appreciate the wonderful service I always get with Jackson and Sons.
Good Job
Linda - Smithfield, NC
Bryce was a good technician. Best I have had in a long time. Have been concerned in the past about service.
Great Servic
Judy - Smithfield, NC
My air conditioning stopped on a weekend during some very hot temperatures. I called on Sunday and was greeted by a very nice answering service. The lady told me she would give the message to a technician. Later in the day, I got a call from the technician who had been very busy and told me they could come on Monday. At 7:30 am, on Monday morning, I got another call saying a technician was on the way. I was delighted. He was very neat, good manners and kind, asks a couple of questions. Then checked my system. Found the problem and repaired in a short time. We also discussed their maintenance plan and I signed up immediately for the plan. I was impressed, and would recommend Nick and this company to everyone.! Good people!
Great service
Jack - Smithfield, NC
Quick service after being called. Found the problem.
Terrific Service
Sue - Smithfield, NC
Brandon was very polite and neat looking. I was very pleased with how he wasted no time and got right to work. He explained what he was going to do before starting work on my unit and at the end went over everything he had done. Brandon is an excellent tech who delivered the great service that Jackson and Sons is known for.
Great Service
Chrystal - Smithfield, NC
Great Service
Wally - Smithfield, NC
great service
Joan - Smithfield, NC
Jose was very courteous and knowledgeable. He answered all my questions. Thank you Jackson and Sons
Great service. Best representive we have had.
Judy - Smithfield, NC
Chris R.
Full system tune up
Will M.
Esa
David T.
Tech performed ESA
David T.
Tech performed ESA
David T.
Tech performed ESA
Juan R.
Tech performed service on Trane dual fuel system.
Juan R.
Tech performed service on Trane gas pack.
Will M.
Esa
Nathan S.
Tech performed service on two Lennox split systems.
Juan R.
Tech performed service on 2 Lennox systems.
Matthew L.
Tech is servicing a Trane gas pack.
Nathan S.
Tech performed service on Trane package unit.
Nathan S.
Tech performed service on Trane package unit.
Chris R.
Filter change
Juan R.
Tech performed service on Trane gas pack.
Chris R.
Full system tune up on 16 gas packs
Matthew L.
Nathan S.
Tech performed service on Goodman split system.
Will M.
Esa
Nathan S.
Tech performed service on Lennox package unit.
Nathan S.
Tech performed service on Carrier package unit.
Nathan S.
Tech performed service on York package unit.
Al K.
Servicing heat pump
Chris R.
Inspection on 5 split system
Will M.
Esa
