Smithfield NC Heating & Air Conditioning Services

Jackson and Sons has been serving the heating and air conditioning needs of Smithfield, NC residents and businesses since 1974.

Our reviews below from your neighbors in Smithfield, NC tell the story of our quality, dedication and commitment to customer service.

Recent Jobs and Reviews in Smithfield, NC

Rated 5.0 out of 5 stars based on 145 customer reviews

Our Local Reviews by City

Job Locations and Reviews

Juan  R.
Juan R. Checked in
Install Trane 3 Ton Package Heat Pump With Plasma Air With WiFi Programmable Thermostat
Smithfield, NC 27577
Mike A.
Mike A. Checked in
Sold
Smithfield, NC 27577
David C.
David C. Checked in
Replace 5 Ton Package Heat With New Trane 5 Ton Package Heat Pump With WiFi Programmable Thermostat
Smithfield, NC 27577
Luis R.
Luis R. Checked in
60 amps breaker tech found 30 amp breaker off and 60 amp breaker tripped tech reset 60 amp with resistance from the 60 amp breaker. Tech turned 30 amp breaker on. Once system ran tech found 60 amp breaker getting hot. Tech got approval from customer to replace breaker. Once replaced system started up no issues breaker is not getting hot. Customer wants quote on new system due to age of Lennox.
Smithfield, NC 27577
Luis R.
Luis R. Checked in
Tech found resettable temp sensor tripped tech reset and tested system found no other challenges at this time. Tech cycled system from thermostat system started up
Smithfield, NC 27577
Josh W.
Josh W. Checked in
Tech arrived and found thermostat letting heat run continuously, tech found system low on charge and customer stated he would like a quote for new unit tomorrow. Tech has system set to emergency heat so system will cut on and off.
Smithfield, NC 27577
Tyler T.
Tyler T. Checked in
Tech washed and serviced unit per service agreement, tech found no challenges at today’s visit, tech recommended replacement of uv bulb in system, customer approved at today’s visit, the system is back up and running and holding a delta t of 20 degrees
Smithfield, NC 27577
Joseph C.
Joseph C. Checked in
Tech found HP #2 compressor shorted to ground, tech unplugged and taped plug up so heat strips can still run. Turned over field supervisor due to age of system and cost of repair.
Smithfield, NC 27577
Ricardo  T.
Ricardo T. Checked in
Tech washed and serviced unit and found air scrubber bulb blown. Tech found no other challanhes at this time. Customer uses their own filters.
Smithfield, NC 27577
Review
Tyler knows what’s best. Go team
Robert - Smithfield, NC 27577
Tyler T.
Tyler T. Checked in
Tech washed and serviced unit per service agreement, tech found no challenges at today’s visit, tech recommended replacement of uv bulb at today’s visit, customer approved at today’s visit, system is back up and running and holding a delta t of 20 degrees
Smithfield, NC 27577
Tyler T.
Tyler T. Checked in
Tech washed and serviced unit per service agreement, tech found no challenges at today’s visit, customer renewed esa, the system is back up and running and holding a delta to of 20 degrees
Smithfield, NC 27577
Tyler T.
Tyler T. Checked in
Tech washed and serviced unit per service agreement, tech found no challenges at today’s visit, customer renewed PSA agreement, the system is back up and running and holding a delta t of 20 degrees
Smithfield, NC 27577
Tyler T.
Tyler T. Checked in
Tech serviced and washed unit per service service agreement, tech found no challenges at today’s visit, tech recommended installation of media filters in home, customer wants to wait, the system is back up and running and holding a delta t of 20+ degrees
Smithfield, NC 27577
Tyler T.
Tyler T. Checked in
Tech washed and serviced unit per service agreement, tech found no challenges at today’s visit, the system is back up and running and holding a delta t of 20+ degrees
Smithfield, NC 27577
Review
Excellent service by Spencer
Smithfield - Smithfield, NC 27577
Spencer C.
Spencer C. Checked in
Tech replaced filter drier, pressure tested, pulled a vacuum and recharged system. Tech found system operating with normal pressures for a low ambient temperature. Tech did notice compressor was noisy but operational. When finished, the contact mentioned the HUB thermostat seems to be reading higher than the actual temperature. Tech measured 75 actual temp at the sensor while thermostat is reading 78.
Smithfield, NC 27577
Dawson M.
Dawson M. Checked in
Tech serviced and cleaned unit. Tech recommends ez trap. Tech faced no issues this visit. Unit is heating and cooling efficiently. Tech informed customer about PSA Renewal. Customer would like to hold off.
Smithfield, NC 27577
Dawson M.
Dawson M. Checked in
Tech serviced and cleaned unit. Tech found compressor capacitor reached its threshold rating at 48.2/45. Tech recommends turbo capacitor. Customer would like to hold off. Tech faced no other issues at this time. Unit is heating and cooling efficiently.
Smithfield, NC 27577
Dawson M.
Dawson M. Checked in
Tech serviced and cleaned unit. Tech faced no challenges this visit (Unit is only a year old). Unit is heating and cooling efficiently at this time.
Smithfield, NC 27577
Dawson M.
Dawson M. Checked in
Tech serviced and cleaned unit. tech found uv light burnt out. Customer would like to wait. Tech found blower to have excessive bacteria growth. Tech pulled and cleaned blower. Tech also found evaporator coil to be severely rusted. Tech could not perform leak test. Unit is heating and cooling efficiently. Customer renewed PSA plan.
Smithfield, NC 27577
Kyle W.
Kyle W. Checked in
Water standing on pad is due to normal heat operation/defrost operation. No challenges found with system.
Smithfield, NC 27577
Landen  H.
Landen H. Checked in
Tech washed and serviced unit and found blower to have some bacterial build up tech recommended plasma air customer would like to wait for now. Tech cleaned and testing gas sys to insure heat was working properly. Customer extended psa 1 sys 2 times a year. Unit is up heating and cooling properly at this time 1 sys 2 times a year
Smithfield, NC 27577
Caleb S.
Caleb S. Checked in
Emailed proposal to replace system. Customer has to speak with her son before making a decision.
Smithfield, NC 27577
Landen  H.
Landen H. Checked in
Tech washed and serviced unit and found no challenges at this time. Tech followed up with customer on adding surge protection from previous visit customer is no interested at this time. Customer got approved from the office to call in and renew at a later time.
Smithfield, NC 27577
Matthew L.
Matthew L. Checked in
Need to return with white water proof tape, 3 slim line blanks, and new data tag to laminate and put on panel next to old data tag.
Smithfield, NC 27577
Landen  H.
Landen H. Checked in
Tech washed and serviced unit and found evap coil to be rusted and corroded and found leak present. Tech called out field supervisor
Smithfield, NC 27577
Review
Bryce was very helpful & professional.
ROOKS - Smithfield, NC 27577
Review
Kenny was spectacular, as always Jackson and sons delivers great service. Cannot speak highly enough about the people here.
Patrick - Smithfield, NC 27577
Review
Landa n and landing grt get job
Thurman - Smithfield, NC 27577
Review
Extremely professional and kind
Hali - Smithfield, NC 27577
Review
Told me all I needed to know.
DORMAN - Smithfield, NC 27577
Review
Prompt and Efficient Service
STATE - Smithfield, NC 27577
Review
Excellent service
STATE - Smithfield, NC 27577
Review
Excellent and professional service
CRAYTON - Smithfield, NC 27577
Review
I initially contacted Jackson and Sons for an emergency ticket for my upstairs unit. Derek came out and was outstanding, then after being told my downstairs unit would need to be replaced entirely, I had Caleb and Joshua out to my house who informed me the unit could be serviced, and didn’t need to be replaced at all. I cannot speak highly enough about the service I received from everyone within the company, so much so that I signed a one year maintenance plan on the spot. Jackson and sons, and specifically the three people mentioned above, have earned a customer for life. Great customer service, and honest people who show true integrity at every turn! I’ll tell anyone and everyone who ever asks to call Jackson and Sons for any hvac needs from here forward.
Patrick - Smithfield, NC 27577
Review
Jackson & Sons always does a great job. Josh, my technician today, was nice and explained everything he was going to do as well as everything he did. I am very pleased with my experience with Josh. Many thanks to Jackson & Sons and their wonderful employees for always giving their best!
BOOTH - Smithfield, NC 27577
Review
Excellent service
CHINNIS - Smithfield, NC 27577
Review
Excellent Service!
Cydney - Smithfield, NC 27577
Review
Josh was knowledgeable and explained everything that needed to be done. Very pleasant person. I would like to have Josh next service time.
London - Smithfield, NC 27577
Review
Great service!
3HC - Smithfield, NC 27577
Review
Great service!
3HC - Smithfield, NC 27577
Review
Always Great Service
OPW - Smithfield, NC 27577
Review
Jesse always does a great job servicing our units.
OPW - Smithfield, NC 27577
Response from Jackson & Sons:

Thanks for sharing your review with us and the community.

Review
Excellent service
Robert - Smithfield, NC 27577
Review
Michael did a great job finding our issue.
OPW - Smithfield, NC 27577
Review
Kenny did a great job. This is our second time with him as our service man. He’s courteous and very professional.
SIMMONS - Smithfield, NC 27577
Response from Jackson & Sons:

It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.

Review
Great service
Ann - Smithfield, NC 27577
Review
Michael always does a great job for us at OPW.
OPW - Smithfield, NC 27577
Review
I highly recommend Jackson and Sons. Kenny is very knowledgeable about my unit and I am pleased with his work, explanations, and suggestions. Many thanks to Kenny for his kindness and a job well done!
BOOTH - Smithfield, NC 27577

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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Why Jackson & Sons

Licensed, Bonded & Insured
Energy Efficient Experts
Same Day Repairs
5 Star Service
Dependable Warranties
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