Smithfield NC Heating & Air Conditioning Services

Jackson and Sons has been serving the heating and air conditioning needs of Smithfield, NC residents and businesses since 1974.

Our reviews below from your neighbors in Smithfield, NC tell the story of our quality, dedication and commitment to customer service.

Local Reviews
for Smithfield, NC

Jackson & Sons Rated 5.0 out of 5 stars based on 84 customer reviews

Our Reviews by City

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Map of Smithfield, NC 27577

Always Great Service




Review of Jackson & Sons

SmithfieldNC27577 35.485-78.2575

Map of Smithfield, NC 27577

Great service




Review of Jackson & Sons

Tech did great job

SmithfieldNC27577 35.5025-78.3525

Map of Smithfield, NC 27577

Awesome Service




Review of Jackson & Sons

Noah was awesome! He was neatly dressed, polite, explained what he was going to do before starting and gave a summary of his work and findings when he had finished. Great service!!

SmithfieldNC27577 35.495-78.36

Map of Smithfield, NC 27577

Great service




Review of Jackson & Sons

Great to have service professionals that know their trade and skillset

SmithfieldNC27577 35.46-78.265

Map of Smithfield, NC 27577

Fantastic Service




Review of Jackson & Sons

Campbell did a fantastic job. He was here at the agreed upon time, very polite and kept me informed as to what he was going to/did do while working on my unit.

SmithfieldNC27577 35.4975-78.3625

Map of Smithfield, NC 27577

Bi-annual HVAC




Review of Jackson & Sons

Love Jackson and Sons! Always a wonderful HVAC service experience. Today, Kenny did my checkup. He was kind, professional and very friendly. Kenny was helpful with questions I had and explained everything very clearly. This is such a great company with superior service! Thanks so much!

SmithfieldNC27577 35.525-78.32

Map of Smithfield, NC 27577

good service always.




Review of Jackson & Sons

Caleb has been to my house twice because I had a problem. He is very helpful ,he always checks and makes sure my problems are taken care of and explains what the problem was. Very nice young man.

SmithfieldNC27577 35.4875-78.3675

Map of Smithfield, NC 27577

Great service as always!




Review of Jackson & Sons

Prompt and very professional

SmithfieldNC27577 35.5275-78.3675

Map of Smithfield, NC 27577

Wonderful service




Review of Jackson & Sons

SmithfieldNC27577 35.5275-78.3175

Map of Smithfield, NC 27577

Randy always does a great job for us.




Review of Jackson & Sons

SmithfieldNC27577 35.5075-78.34

Great Service




Review of Jackson & Sons

Jackson’s and Sons always does an awesome job. Juan was nice, professional, explained upfront what he would be doing, and took the time to answer my questions. Thank you for your wonderful service Juan R.

SmithfieldNC27577 35.495-78.36

Professional Service




Review of Jackson & Sons

Very prompt, informed technicians; helpful

SmithfieldNC27577 35.5475-78.345

Great service from Logan very professional




Review of Jackson & Sons

SmithfieldNC27577 35.4075-78.2275

Excellent service




Review of Jackson & Sons

Noah was awesome! Polite, informative and thorough! Extremely satisfied!

SmithfieldNC27577 35.5275-78.3175

Great




Review of Jackson & Sons

Logan was very nice and explaine what he would be doing while at our house, A super great service guy, Thank again for such great service, I'll give him an A +

SmithfieldNC27577 35.5775-78.35

Good service




Review of Jackson & Sons

SmithfieldNC27577 35.505-78.35

Great Service




Review of Jackson & Sons

Noah Carter was terrific. He explained what he was going to do and then did a follow up as to what he had done. Noah even showed me pictures of my unit while explaining the work done. Thanks Noah for your wonderful service!

SmithfieldNC27577 35.4975-78.3625

Excellence in professionalism




Review of Jackson & Sons

Jackson & Sons has provided us our HVAC needs for many years. I’m very particular and am not easily impressed. On this date (7/16/21), Juan accomplished our annual maintenance on our two systems. He was cordial, knowledgeable, and presented with a high degree of professionalism.

SmithfieldNC27577 35.525-78.445

Jason




Review of Jackson & Sons

SmithfieldNC27577 35.5025-78.3475

Excellent service!




Review of Jackson & Sons

SmithfieldNC27577 35.52-78.485

Excellent service




Review of Jackson & Sons

Did a good job. Very nice

SmithfieldNC27577 35.53-78.36

Wonderful service!




Review of Jackson & Sons

SmithfieldNC27577 35.525-78.32

Check up




Review of Jackson & Sons

SmithfieldNC27577 35.52-78.4825

Happy customer




Review of Jackson & Sons

It would be nice to purchase plans that were longer than a year for a discount.

SmithfieldNC27577 35.5-78.355

Good competent service.




Review of Jackson & Sons

Technician arrived at the expected time.

SmithfieldNC27577 35.53-78.3425

Kyle W.

Kyle W.

CUSTOMER NOT HOME DURING SERVICE. UNABLE TO CONTACT.

Near Old Goldsboro Rd, Smithfield, NC 27577
Ryan S.

Ryan S.

Location used to be artesian outlet

Near Outlet Center Dr, Smithfield, NC 27577
Erick F.

Erick F.

Resolution Unit serial# 415102349L tech inspect unit blower good coils good tech found rust on coil recommended replacing or keep check on unit to prevent major problems compressor amps circuit #1 5.80 circuit #2 bad compressor short to ground fan motor amps 1.89 blower motor amps 3.14. Unit not operating correctly at this is only at 50% due to bad compressor. Resolution Unit serial# 415102280L tech inspect unit blower good coils good tech found rust on coil recommended replacing or keep check on unit for major problems compressor amps #1circuit 5.60 2#circuit 6.90 fan motor amps 1.80 blower motor amps 2.89. Unit operating correctly at this time. Resolution Unit serial# 829102419L tech inspect unit blower good coils good tech found rust on coil recommended replacing or keep check on unit compressor amps 5.70 fan motor amps 1.15 blower motor amps 2.00. Unit operating correctly at this time. Resolution Unit serial# Serial # 214013912L tech inspect unit blower good coils good compressor

Near Citation Ln, Smithfield, NC 27577
Luis R.

Luis R.

For 1st floor gas packet h found unit gas locked out at meter unit did try to engage and igniter tried to engage indication of pressures switch was engaged and safety check was good with out gas tech can not inspect heat exchanger tech does see rust in cabinet could be potential leak for heat exchanger. Compressor amp was 4.5 outdoor fan amp was 1.29 inducer draft motor amps was 0.38 all with specs. Duct work for 1st floor will need replacing presence of mold and 4 6in branch lines are completely down due to 2 cats being under house. For 2nd floor condenser is void of refrigerant r22 compressor was trying to run so tech believes compressor ran for a period of time and blew the seals in compressor due to sound during operation. Air handler in knee wall is extremely moldy will need maintenance unit is only heating with heat strips 16.44 amp and blower 1.42 amps amp draw is with specs. Coil is extremely rusty duct work is in operating condition GC paid with card

Near N 3rd St, Smithfield, NC 27577
Matthew L.

Matthew L.

Customer reported temperature dropped to 72 degrees while setpoint was 75 while downstairs testator reported aux heat on. Customer went outside and found inducer running with no heat exiting exhaust. Tech called for emergency heat and went outside and found spark ignition sparking continuously while board flashed 5 flash for flame without gas. Burners were not lit. Tech cycled power. After turning on breaker, spark igniter started instantly as well as inducer. Tech diagnosed failed ignition control board. Quoted $1046.22 including tax PSA price to order and replace ignition control board. Tech unplugged and isolated red 24 volt power wire to ignition control so spark igniter would not run continuously. Tested rest of unit without issues. Reprogrammed focus pro for upstairs and downstairs for 1 heat/1 cool heat pump until board or system can be replaced. No charge for service call. Just did maintenance. Customer reports gas and heat pump running at the same time. Tech reprogrammed fo

Near S 1st St, Smithfield, NC 27577
Tyler M.

Tyler M.

Replaced louver fan motor. Upon first start up, breaker tripped again. Found a short going back to a light at the panel downstairs. Disconnected the wire and turned the system back on. System started working normal until switching the system to winter mode. Once switched to winter mode the breaker tripped again. Will need to come back out to diagnose possible short in safety switch circuit. The short seems to be occurring somewhere in the wire 29 circuit on the schematic.

Near US Hwy 70 E, Smithfield, NC 27577
Donald  S.

Donald S.

Homeowner wanted to get quote on new system before proceeding has other system and partial heat

Near Lou Cir, Smithfield, NC 27577
Erick F.

Erick F.

Unit serial# 42A01836B inspect unit unit operating correctly at this time. Unit serial# 4393E00807 inspect unit compressor amps 9.67 fan motor amps 1.36. Unit operating correctly at this time. Unit serial # 43U02254B unit inspect unit operating correctly at this time. Air handler unit not able to get model or serial number because date plate is almost gone but tech inspect unit blower motor amps are 2.43 coil haves a little damage to it end blower looks good. Unit operating correctly at this time.

Near W Market St, Smithfield, NC 27577
Landen  H.

Landen H.

Tech washed and serviced unit and found no challenges at this time.

Near Rogers Cir, Smithfield, NC 27577
Kenny C.

Kenny C.

Performed full service per ESA

Near S 1st St, Smithfield, NC 27577
Randy K.

Randy K.

Clean filters, Heat at 68.

Near College Rd, Smithfield, NC 27577
Matthew L.

Matthew L.

Tech replaced failed ignition control and tested unit. Adjusted gas pressure for 1.5” wc first stage and 3.5” second stage. Tech reprogrammed both upstairs and downstairs thermostats for heat pump with aux heat. Gas heat is also running at the same time as heat pump after 3 minutes of heat pump only. Not tripping 135 degree temp limit. This is how it was set up 2 years ago according to history without fresh air sensor. Left upstairs thermostat off and downstairs on 75. Tech collected for repair.

Near S 1st St, Smithfield, NC 27577
Tyler M.

Tyler M.

Replaced blower pulley and belt. Tested system and verified that blower was amping within manufacturer specified range.

Near N Brightleaf Blvd, Smithfield, NC 27577
Arturo A.

Arturo A.

Preformed tune up on 2 Trane split heat pump systems.

Near S Crescent Dr, Smithfield, NC 27577
Chris L.

Chris L.

CHRIS AND LOGAN REPLACED A 3 TON TRANE SPLIT HEAT PUMP

Near Aspen Dr, Smithfield, NC 27577
Noah C.

Noah C.

Performed tune up on Trane gas pack.

Near S 2nd St, Smithfield, NC 27577
Noah C.

Noah C.

Performed tune up on Lennox package heat pump.

Near W Stevens St, Smithfield, NC 27577
Matthew L.

Matthew L.

Tech is servicing a Trane heat pump.

Near Creech's Mill Rd, Smithfield, NC 27577
Noah C.

Noah C.

Performed tune up on one system.

Near S 6th St, Smithfield, NC 27577
Noah C.

Noah C.

Performed tune up on two systems.

Near Sherwood Ct, Smithfield, NC 27577
Jacobo C.

Jacobo C.

JACOB AND JUAN INSTALLED A MINI SPLIT IN THE SHIPPING OFFICE

Near US Hwy 70 E, Smithfield, NC 27577
Romario  T.

Romario T.

Tech replaced UV light ballast.

Near Old Mallard Rd, Smithfield, NC 27577
Matthew L.

Matthew L.

Tech is servicing a Trane dual fuel system.

Near Creech's Mill Rd, Smithfield, NC 27577
Kevin B.

Kevin B.

KEVIN AND DAVID C REPLACED A TRANE CONDENSING UNIT AND GAS FURNACE

Near US-70, Smithfield, NC 27577
Jacobo C.

Jacobo C.

JACOB AND JUAN REMOVED THE OLD UNIT AND REPLACED IT WITH A NEW TRANE CONDENSING UNIT AND GAS FURNACE

Near US-70, Smithfield, NC 27577

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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Why Jackson & Sons

Licensed, Bonded & Insured
Energy Efficient Experts
Same Day Repairs
5 Star Service
Dependable Warranties
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