Smithfield NC Heating & Air Conditioning Services

Jackson and Sons has been serving the heating and air conditioning needs of Smithfield, NC residents and businesses since 1974.

Our reviews below from your neighbors in Smithfield, NC tell the story of our quality, dedication and commitment to customer service.

Local Reviews
for Smithfield, NC

Jackson & Sons Rated 5.0 out of 5 stars based on 131 customer reviews

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1, NC (1)
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Map of Smithfield, NC 27577

Service was great .




Review of Jackson & Sons

Josh was knowledgeable and explained everything that needed to be done. Very pleasant person. I would like to have Josh next service time.

SmithfieldNC27577 35.4875-78.3675

Map of Smithfield, NC 27577

Great service!




Review of Jackson & Sons

SmithfieldNC27577 35.515-78.325

Map of Smithfield, NC 27577

Great service!




Review of Jackson & Sons

SmithfieldNC27577 35.515-78.325

Map of Smithfield, NC 27577

Always Great Service




Review of Jackson & Sons

SmithfieldNC27577 35.555-78.3825

Map of Smithfield, NC 27577

Great Job




Review of Jackson & Sons

Jesse always does a great job servicing our units.

SmithfieldNC27577 35.555-78.3825

Response from Jackson & Sons:

Thanks for sharing your review with us and the community.


Map of Smithfield, NC 27577

Excellent service




Review of Jackson & Sons

SmithfieldNC27577 35.5225-78.3175

Map of Smithfield, NC 27577

Always Great Service




Review of Jackson & Sons

Michael did a great job finding our issue.

SmithfieldNC27577 35.555-78.3825

Map of Smithfield, NC 27577

Excellent Service As Always




Review of Jackson & Sons

Kenny did a great job. This is our second time with him as our service man. He’s courteous and very professional.

SmithfieldNC27577 35.53-78.3425

Map of Smithfield, NC 27577

Homeowner




Review of Jackson & Sons

Great service

SmithfieldNC27577 35.5-78.355

Map of Smithfield, NC 27577

Always Great Service




Review of Jackson & Sons

Michael always does a great job for us at OPW.

SmithfieldNC27577 35.555-78.3825

Great Service




Review of Jackson & Sons

I highly recommend Jackson and Sons. Kenny is very knowledgeable about my unit and I am pleased with his work, explanations, and suggestions. Many thanks to Kenny for his kindness and a job well done!

SmithfieldNC27577 35.495-78.36

Excellent service




Review of Jackson & Sons

Very efficient and polite

SmithfieldNC27577 35.525-78.3675

Excellent Service




Review of Jackson & Sons

SmithfieldNC27577 35.5025-78.34

Always Great Service




Review of Jackson & Sons

SmithfieldNC27577 35.555-78.3825

Always Great Service




Review of Jackson & Sons

SmithfieldNC27577 35.555-78.3825

Excellent service




Review of Jackson & Sons

SmithfieldNC27577 35.4075-78.2275

good service




Review of Jackson & Sons

SmithfieldNC27577 35.4775-78.2625

Always good service and care




Review of Jackson & Sons

SmithfieldNC27577 35.5075-78.35

Great service




Review of Jackson & Sons

Very thorough

SmithfieldNC27577 35.5175-78.3225

Always dependable




Review of Jackson & Sons

SmithfieldNC27577 35.555-78.3825

Response from Jackson & Sons:

Thank you so much for the amazing review!


Great service!




Review of Jackson & Sons

SmithfieldNC27577 35.515-78.325

Five Stars!




Review of Jackson & Sons

SmithfieldNC27577 35.5475-78.4075

Always Great Service




Review of Jackson & Sons

SmithfieldNC27577 35.555-78.3825

Great Job




Review of Jackson & Sons

Matt did a great job! Very nice young man.

SmithfieldNC27577 35.4875-78.3675

VERY PROFESSIONAL TECH




Review of Jackson & Sons

SmithfieldNC27577 35.5125-78.335

Spencer C.

Spencer C.

Tech found unit 29 in a lockout. Tech reset breaker and found normal operation in heating and cooling modes. This likely occurred due to running AC in cool weather or a power surge. Tech also found system 28 blower not running due to blown fuses right before blower motor. Compressor was running with low suction. Tech recommends replacing fuses before replacing blower and made sure blower had no continuity to ground. Tech informed customer that blower may need to be replaced, but recommended replacing fuses first due to price of blower repair. Customer had 15 amp fuses in the same style. Tech tested system with those for diagnostic purposes and found system operating properly but then blew one of the fuses.. Maintenance is going to replace fuses themselves with the correct size. If issue persists once they correct fuses are replaced, blower will need to be replaced.

Near US-70 BUS, Smithfield, NC 27577
Wayne  T.

Wayne T.

25TPA724A003/FT4BNXB24L00 & Duct System

Near Polenta Rd, Smithfield, NC 27577
Joshua  C.

Joshua C.

Performed routine maintenance per energy savings agreement. Technician did not find any challenges with system performance with today’s visit. The system is heating properly and holding a delta t of 18 degrees. Technician did have a couple of recommendations. 1st is to install an ez trap and primary drain safety switch. This will help reduce the risk of condensation overflowing the drain pan and potentially causing ceiling damage. Technician would also recommend replacing contactor as the one in the system is burnt and pitted. These are signs of potential future failure and the tech would recommend replacing to avoid system downtime and a service call in the future. Customer was not home, their mother was able to let the tech inside. Estimate built and sent for review.

Near S Vermont St, Smithfield, NC 27577
Joshua  C.

Joshua C.

Performed routine maintenance per energy savings agreement. Technician did not find any challenges while servicing equipment today. System is heating properly and holding a delta t of 18 degrees. Tech would recommend replacing the contactor in the system as the one currently in place is burnt and pitted. If left unaddressed it could cause system downtime and a service call in the future. Customer approved and repair made.

Near Michael Ln, Smithfield, NC 27577
Landen  H.

Landen H.

Tech washed and serviced unit and found no challenges at this time customer extended esa via check 318.12. Tech recommended hard start kit customer would have to wait for now

Near S 2nd St, Smithfield, NC 27577
Matthew L.

Matthew L.

Sold 2 ton Carrier split heat pump and duct system

Near Polenta Rd, Smithfield, NC 27577
Campbell  C.

Campbell C.

Tech found Uv bulb burnt out and not shining. Tech recommended having plasma installed in place in of Uv light homeowner approved bulb replacement and is not interested in plasma.

Near Steven's Chapel Rd, Smithfield, NC 27577
Luis R.

Luis R.

Tech returned to replace both inducer draft motors on twining system

Near Massey St, Smithfield, NC 27577
Campbell  C.

Campbell C.

Tech found no difficulties at this time. iWave is still cleaning strong. System is completely surge protected on heat strips and condenser.

Near Eden Dr, Smithfield, NC 27577
Romario  T.

Romario T.

Found 2 gas leaks, one at the gas valve flare fitting and one at the shut off valve. Re-flared the copper gas line fittings and started up heat mode. Adjust gas pressure based on LP chart specs, flue pipe is connected to the furnace and its exit point is approximately 1 foot away from the vinyl siding. System is heating as it should. Thermostat wiring is correct. Questions about the flue pipe are going to be discussed with the office.

Near Westerman Pl, Smithfield, NC 27577
Dalton  B.

Dalton B.

4TTR4036N1000A, 4TXCBOO6DS3HCA, S8X1B080M4PSC, Plasma Pure Air, & Surge Protector

Near Westerman Pl, Smithfield, NC 27577
Adam T.

Adam T.

HVAC Condenser Coil Cleaning: A customer's AC system faced efficiency issues. Our technicians cleaned the condenser coil and straightened the fins, significantly improving the system's performance. The client's home now enjoys cool and refreshing air, and we emphasized the importance of regular coil maintenance for sustained efficiency and cooling performance.

Near N Davis St, Smithfield, NC 27577
Kenny C.

Kenny C.

Performed ESA, tech found a small leak inside condenser coil on unit #1. Homeowner declined recommendations.

Near Brogden Rd, Smithfield, NC 27577
Percy M.

Percy M.

PERFORMED CMA FULL SERVICE ON 1 GAS PACKAGE UNIT, 9 MINI SPLIT SYSTEMS, 6 PACKAGE A/C SYSTEMS, 2 PACKAGE HP SYSTEMS, 4 CLEAN AIRS, 1 MAKE UP AIR, 20 SPLIT SYSTEMS, 9 GAS UNIT HEATERS AND 18 TUBE HEATERS. ALL SYSTEMS ARE PERFORMING PROPERLY.

Near 3463 Swift Creek Road, Smithfield, NC 27577
Kyle W.

Kyle W.

PERFORMED CMA FULL SERVICE ON (2) TRANE GAS PACKAGE UNITS. RECOMMEND AC RENEW DUE TO COMPRESSOR NOISE AND AGE OF SYSTEMS. BOTH OPERATING PROPERLY AT THIS TIME. SHOWING OVERALL SIGNS OF WEAR/AGE. BUILT ESTIMATE. CHANGED ALL FILTERS.

Near US Hwy 70 E, Smithfield, NC 27577
Matt C.

Matt C.

Tech washed and serviced unit

Near North St, Smithfield, NC 27577
David  S.

David S.

-Performed CMA Full Service on 5 gas package systems and one split system gas furnace. -Upstairs Gas Pack: Blower motor capacitor tested weak. Recommend replacement of capacitor. Provided estimate $219.16. Outdoor fan motor capacitor tested weak. Recommend replacement of capacitor. Provided estimate $214.50. -Right Hallway Gas Pack: Compressor capacitor tested weak. Recommend replacement of capacitor. Provided estimate $236.72. -Summary: All systems working correctly at this time. 3 gas packs in back of building are 30+ yr old and have corroded evaporator coils. Recommend replacement of 3 capacitors as previously recommended. Updated estimates provided.

Near US-70, Smithfield, NC 27577
Luis R.

Luis R.

Tech found induced draft motor for furnace s#0616 had completely failed had power but would not rotate tech tried to rotate by hand and motor was seized up. Tech also found on twin system s#0617 induced draft motor was stuck tech free up but once power stoped induced draft motor seized up again. Tech recommend replacing both induced draft motors. Will require a 10ft ladder and ladder to be moved from counting room for 1 furnace to bathroom for other furnace. System is down at this time. Calle office on price due to being commercial and different type of motor. Pictures on st. Office to call back with price.

Near Massey St, Smithfield, NC 27577
Josh C.

Josh C.

Performed routine maintenance per energy savings agreement. Technician did not find any challenges today. System is heating properly and holding a delta t of 20+ degrees.

Near Heritage Dr, Smithfield, NC 27577
Luis R.

Luis R.

Tech returned and found unit 3 in fellowship hall was running non stop tech found a jumper wire from w to r in furnace Caudill g system to run and not shut off. Tech removed jumper and went thro the error codes on the board not were present tech cycled system and system ran properly. System 1 in counting room t3ch could not get to due to needing a 10ft ladder customer had a 12 ft tech could not fit a 12ft in the room door way due to back wall did not give enough space. Ceiling is 12ft and system sits 1-2 ft above ceiling. Tech spoke with office and will have to return with 10ft ladder.

Near Massey St, Smithfield, NC 27577
Kenny C.

Kenny C.

Performed ESA, homeowner extended ESA. Invested in MSA. Replaced uv bulb after homeowners approval. Recommended plasma air.

Near Nicolet Ln, Smithfield, NC 27577
Derek J.

Derek J.

Upon arrival tech was informed that there was still an odor coming from the equipment. Tech did smell a dirty smell coming out of duct work. Sprayed the evaporator coil with exodor and reworked the heat strips for the air handler. Sent homeowner a estimate for installing a coated evaporator coil and will reach out to office with decision.

Near Retreat Run, Smithfield, NC 27577
Derek J.

Derek J.

Upon arrival tech was informed that the disconnect for the condensing unit was tripping. Upon further inspection tech saw the lugs inside the disconnect were burnt. Tech replaced the disconnect with a new fused disconnect. Tech also found r wire loose inside air handler and reconnected. Started the system with no issues at this time. No charge due to recent service.

Near N Brightleaf Blvd, Smithfield, NC 27577
Derek J.

Derek J.

Upon arrival tech was informed of a burning smell coming out of the duct work, homeowner stated it didn’t start until fuse links were replaced on the heat strips. Tech inspected the air handler, heat strips, condensing unit, and duct work and could not find anything that could cause a burning smell. Recommend disconnecting heat strips to see if the smell goes away. Homeowner approved and said they would give the office a call if it did or did not help.

Near Retreat Run, Smithfield, NC 27577
Randy K.

Randy K.

Performed an inspection on furnace and AC system, changed filters. Checked motor amps, capacitors. 60A circuit breaker and box for outside unit was arcing after checking capacitors. Found L1 lug on CB burned. Called office for assistance, schedule for next morning.

Near N Brightleaf Blvd, Smithfield, NC 27577

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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Why Jackson & Sons

Licensed, Bonded & Insured
Energy Efficient Experts
Same Day Repairs
5 Star Service
Dependable Warranties
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