Jackson and Son is a trusted contractor in Greenville, NC for Air Conditioning Services and Heating services. You can trust our technicians to be fully trained and licenced, professional and clean and treat your home and equipment with respect. We specialize in AC Repair, Energy Efficient AC Replacement, Indoor Air Filtration and many other HVAC related services.
Read what your Greenville, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
for Greenville, NC
Our Reviews by City
WEST - Greenville, NC 27858
TRACY - Greenville, NC 27858
Service agent was polite, knowledgeable and quickly resolved the issue
Gas pak installation
RANDY - Greenville, NC 27834
Carlos was professional, knowledgeable and thorough when he installed my Gas Pak. I felt confident after meeting him, that he would do an excellent job. I highly recommend Jackson and Sons as a resource for all who are in need of a new system.
JONATHAN - Greenville, NC 27858
Michelle - Greenville, NC 27834
This was the first time I received service from Noah and he was polite and provided outstanding service. I highly recommend Noah for,anyone that’s looking for great service.
Professional and Reliable
LINDA - Greenville, NC 27858
Have known the Jackson & Sons for decades! All those I’ve met are smart, professional, and proud to be a member of the organization! Enjoyed meeting Wayne and Demarcus and they were also proud representatives of Jackson & Sons. Highly recommend!!!
Zach T and Jackson & Sons
RON - Greenville, NC 27858
Zach performed preventative maintenance on my HVAC system on 10/4/22 and did an excellent job. Zach was thorough and had good customer service skills. He was most pleasant.
Great attitude and follow up!
Claire - Greenville, NC 27858
Made sure the problem was assessed and that we were covered by warranty for our new unit
Great service tech
ALLISON - Greenville, NC 27834
Wayne came and installed our new HVAC unit and was very nice and answered all the questions we had and was more than happy to further explain anything that we didn’t quite understand.
BRANDON - Greenville, NC 27858
Landen was quick to get the job done and explained everything that he was doing.
Great service as always
ALLISON - Greenville, NC 27834
Joseph's HVAC Inspection
Reid - Greenville, NC 27858
Joseph arrived on time. He was very friendly and did a thorough inspection. Suggested I may need a need component and scheduled the part to be replaced at my next inspection. Really happy I found Jackson and Sons.
Byrdsnest - Greenville, NC 27858
Great work, very fast, fair price!
Lucas - Greenville, NC 28590
Joseph - Greenville, NC 27858
Robert - Greenville, NC 28590
Wonderful, professional, experienced team
EDDIE - Greenville, NC 27834
The team at j&s helped me source a new AC and did a wonderful job with installation. They also have a year of servicing that comes with the installation great value! Everyone I spoke to was professional and very knowledgeable.
Pitt - Greenville, NC 27834
Caleb was throughout in his service today and took the time to explain what was happening with our HVAC unit.
Great service, great employees
Sarah - Greenville, NC 27858
Customer service is amazing from this company. Employee was very knowledgeable and informative on important items I should be aware of. Great pricing. Would recommend!
Great service as always
Allison - Greenville, NC 27834
Had to call first thing on a Monday morning to have someone come check my ac unit as it stopped working suddenly. Tyler was at my front door within an hour and a half and got my unit back working quickly. Very nice person and answered all questions had to where someone who knows nothing about ac units can understand lol. Every tech that has came out has been wonderful and very helpful. Glad I made that choice to go with them for our hvac needs.
Outstanding service, dedicated technicians
JOSEPH - Greenville, NC 27858
Great service. Diagnosed problems.
BILL - Greenville, NC 27858
JOSEPH - Greenville, NC 27858
Great and Professional Service
Rich - Greenville, NC 27858
JAMES - Greenville, NC 27858
Matthew did a great job. He was knowledgeable and respectful. He, in my opinion, went above and beyond what I expected. Great job!
Tech washed and serviced unit and found that od fan wire had come off the capacitor and caused fan not to run tech reattach wire and everything is running fine at this time.
CARLOS AND AUDONEL REPLACED A 3.5 TON CARRIER PACKAGED HEAT PUMP
Install Carrier 3.5-Ton Heat Pump Model #50VR-A42
RECOMMEND PLASMAPURE AIR PURIFIER.
RECOMMEND SURGE PROTECTOR.
Customer reported very high gas bill. Tech used soap bubble leak detector and confirmed no leaks from gas valve inside unit to gas meter at brick foundation wall. Tech found no gas leaks and smelled no gas leaks. If gas leak is still suspected, tech recommends that gas company leak search the remainder of the gas appliances and lines in the house. Tech does not suspect gas line or gas pack is leaking gas. Tech started gas pack up and adjusted manifold pressure from 3.58” WC to 3.30” WC. Tech found burners shutting off intermittently seemingly at random. Tech cleaned flame sensor, but it was still shutting off periodically. Ignition control is constantly flashing an irregular 2 flash whether burners are lit or not. Flash is too rapid to be normal. Sometimes it looks like a 2 flash and sometimes 3 or 4. Burners still light with call for heat though although 2 flash would be a lockout, 3 flash is a pressure switch error and 4 flash is a limit switch. Tech diagnosed faulty ignition contr
Recommended plasma air purifier. Performed ESA.
Upon arrival, tech found breaker turned off for #1 furnace. Tech turned the breaker on and the furnace started up. The inducer motor was running very rough and sounded as if it would fail with continued operation. Tech lubricated the inducer motor and tested. The inducer motor sounded better, but will likely fail with continued operation. Tech recommends replacing induced draft assembly. Repair cost is $838.70. System is heating at this time. Breaker for #3 furnace was tripped. Tech reset the breaker and tested system operation. The ignition sequence completed successfully and ran until the indoor fan was energized. The breaker immediately tripped. Tech found the motor windings have resistance to ground internally. 3/4HP 115V indoor fan motor will need to be replaced. Repair cost is $957.06. System is down until repairs are made. Tech billed out $354.06 for commercial service call/diagnostic fee (2) and minor repair fee. Repairs are awaiting approval.
Tech washed and serviced unit and found no challenges at this time.
Customer stated system was blowing cool air. Upon inspecting equipment tech turn system on heating and both stages of outdoor unit will kick on as well as heat strips and run with no challenges. Compressor is pulling 9 A. Temp rise was over 40°. Based on previous visit with loose wire on contactor compressor could have internal damage that is not popping up at this time. . Told customer if system stops heating or if noise is coming from outdoor unit to give us a call. Customer stated she may call company back that installed compressor a year ago. System working properly at this time
INSTALLED PLASMAPURE WHOLE HOUSE AIR PURIFIER.
Tech repaired leak in circuit #1, performed pressure/decay test, evacuated system, replaced compressor contactor and charged system with 11.7lbs of R-410A refrigerant. Tech was not able to test system in cool mode due to low outdoor ambient temperature. Tech did a run test briefly. The compressor was running and pumping refrigerant. System will need to be tested with warmer outdoor ambient temperatures.
Customer did not invest in ESA at this time. Tech collected $293.83 by credit card for house call/diagnostic fee (2) and minor repair fee.
KEVIN AND CHRIS REPLACED CARRIER SPLIT HEAT PUMP
DAVID AND MARCUS REPLACED A 2.5 TON SPLIT HEAT PUMP CARRIER
CARLOS AND AUDONEL REPLACED A TRANE SPLIT HEAT PUMP
Inspection on 1 Trane heat pump, 2 Trane gas package, 2 Carrier gas package, 2 Sterling gas heaters, changed filters.
JACOB AND JUAN REPLACED A TRANE PACKAGED UNIT
Tech is servicing a Carrier gas furnace.
Tech performed tune up on goodman split system and goodman package unit
Tech serviced a thermostat.
Performed tune up on two systems.
CARLOS AND AUDONEL INSTALLED A 2 TON GOODMAN GAS PACK
Changed filters in 3 Carrier RTU, mini split.