Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your Goldsboro, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Local Reviews
for Goldsboro, NC
Our Reviews by City
Great Service
RODGERS - Goldsboro, NC 27530
HVAC issue QUICKLY resolved
GODLEY - Goldsboro, NC 27534
Romario identified problem quickly, offered two solutions. I chose to have repair done as opposed to replacement. Romario was professional and polite; please with the service and service provider. Good Job.
excellent service
THOMAS - Goldsboro, NC 27530
Great technician!
GAYLOR - Goldsboro, NC 27530
Good experience that turned bad.
MCINNIS - Goldsboro, NC 27530
The prepaid maintenance visit seemed to go well with no problems. Three days later during a cold snap we woke up to discover the upstairs unit was not running (outside unit). Had to call for weekend technician who expertly got us up and running again. Problem was an inattentive technician who crossed two wires during the preventative maintenance visit and did not even check to see if the unit was working before leaving. Definitely a lack of attention to detail. I would put this on the technician, not Jackson and Sons, who always have given us outstanding service.
Outstanding weekend response
MCINNIS - Goldsboro, NC 27530
Matthew was prompt, courteous, knowledgeable and got to the root of the problem very quickly and efficiently. He had our downstairs unit up and running in no time. He explained what he was going to do and explained what the problem was and how he fixed it. Truly represented Jackson and Sons admirably.
Great Service.
ADAMS - Goldsboro, NC 27530
Technician was Very Polite.
Great service
BATTS - Goldsboro, NC 27534
very good service
ALPHA - Goldsboro, NC 27534
very good service
ALPHA - Goldsboro, NC 27534
Great Service
GOOL - Goldsboro, NC 27534
Your technician was very polite and explained what he was going to do, he also offered new technology. My experience with Kenny was exceptional. Thank you for your service today.
R D
STROUD - Goldsboro, NC 27534
Great
Always prompt, professional, personable and properly done.
BAILEY - Goldsboro, NC 27530
Always pleased, so far.
Courteous and great service.
KIM - Goldsboro, NC 27530
Noah visited for an annual check up and was courteous, respectful, and very informative.
Great service from technician
MORGAN - Goldsboro, NC 27530
Mark, our service technician this visit, was excellent! By far the most thorough technician that has come out so far! Very professional and explained everything clearly.
Great service
WALLS - Goldsboro, NC 27530
Good service unit. Performed semi annual srvice. As usual excellent sevice
Jim - Goldsboro, NC 27530
Pleased with the service.
Dennis - Goldsboro, NC 27530
Great Service & Professional Performance
BARBATO - Goldsboro, NC 27530
My service tech did an amazing and professional job. Thank you for a job well done!! I am beyond pleased... Thank you!
Great service as usual !
READ - Goldsboro, NC 27530
Awesome
pamela - Goldsboro, NC 27530
He went over everything and he was very up front and a awesome tech. Thanks
Excellent service - a new return customer in Goldsboro
David - Goldsboro, NC 27534
Great service
CARROLL - Goldsboro, NC 27530
Prompt response
Kristi - Goldsboro, NC 27534
Questions answered quickly, very professional and courteous
Satisfied w services
KRISTI - Goldsboro, NC 27534
Very Professional every step of the way
Tyler M.
Today I replaced the faulty compressor. I removed compressor and installed new compress and filter drier. I then pulled a vacuum and added refrigerant. I tested operation of system and found signs of outdoor TXV not functioning properly. Calling office tomorrow to verify price of TXV placement.
Mark G.
Changed the filter inside the house: (20x25x1) (1). 2 burners engaged inside unit; working good. Couldn’t access the crawl space to check the ductwork due to inside the access door being blocked in all directions w/that ductwork. Pics included.
Luis R.
Tech was informed of gas smell in cabinet from homeowner and that previous tech shut valve off upon further inspection tech turned valve on and began to soap bubble joints and gas valve looking for leaks tech did not find any leaks on fittings tech then proceeded to check gas pressure on 2 stage pressure was at 5.3wc when needed to be 3.5wc tech adjusted pressure for 2nd stage at 3.5 and 1st stage at 1.75 while adjusting pressure diafram for gas regulator did act out of the ordinary by going to a low pressure when barley touched then correcting itself diafram did not act out of the ordinary again when tech was present.tech tested heat and cool all amps are within specs for unit. Gas valve could be a issue in the future. Te h cleaned coils indoor and outdoor tech also cleaned the blower wheel as well as washed outside of unit. Unit has 14x24x3 media filter customer wants regular disposal filter installed
Matthew L.
Performed full CMA service. Cleaned coils and drain. Checked capacitors, pressures and amp draws. No challenges found. Tech recommends upgrading 2 ton split system due to age and previous history of being low in R22. Staff reported auto mode feels not responsive enough. They need to adjust heat up higher every morning and cooling lower every afternoon. Tech found 2 degree buffer between heat and cool set point. They have heat on 71 currently and AC on 75. System is heating and cooling. Tech told staff I will make a note of it and also recommend programmable thermostat so it can adjust itself based on time of day. Trane split system is 22 years old and has been low on R22 refrigerant before. Tech recommends building owner consider system replacement. New system would be installed with a programmable thermostat. Building owner can invest in programmable thermostat for $764.71 including tax.
Jospeh C.
Tech found upstairs blower capacitor testing weak customer wants to hold off on replacing. Tech also found defrost coil sensor unplugged tech plugged back in and tested defrost with no issues.
Mark G.
Customer has an Air Purification system/filter & Uv lightbulbs inside the Air handler. Everything is still working. (Model #: PC020-28 / Serial #: 2109A13102), No other filters inside the house.
Erick F.
Resolution unit serial#D193649107 tech inspect unit blower good coil good change air filter compressor amps 14.80 fan motor amps 2.78. Unit operating correctly at this time. Resolution unit serial# 332L102736443-02 tech inspect unit blower good coil good compressor amps 15.02 fan motor amps 2.87. Unit operating correctly at this time. Resolution unit serial# 332C102692537-02 upon arrival tech was inform of this unit having problems and was check by another of our tech today I inspect unit and is only running on blower which blower amps are 2.32. Last tech found defrost control not operating correctly which brings compressor first this causing high pressure switch to trip which locks compressor operation. Recommended replacing defrost control for unit to operate correctly. Unit not operating correctly at this time. Spoke to customer to see if they already had a quote and they got one just waiting on approval to replace defrost control.
Campbell C.
Tech found no difficulties this time.
Luis R.
Tech retuned to replace heat strips once replaced heat strip amp was 21amp well within specs unit is operating properly at this time
Matt C.
Customer extended PSA
Jospeh C.
Tech found no issues at today’s visit system working properly at this time.
Mark G.
Changed the filter inside the house: (14x24x1) (1). Customer decided to wait on extending her ESA at this time.
Romario T.
Tech replaced faulty x13 blower motor. Tested heating system to verify proper operation of the blower motor. System is operating properly at this time. Covered under full warranty.
Kenny C.
Recommended surge protection. Performed ESA.
Jospeh C.
Tech found no issues at today’s visit, recommend surge protection customer will talk to husband.
Ryan S.
Upon inspecting system found low-voltage fuse blown. Tech replaced fuse and system will immediately come on in emergency heat and tech can hear reversing valve switching back-and-forth constantly. Tech began to inspect for a low-voltage short Buy disconnected wires from thermostat an outdoor unit and tech has 18 to 22 V between each thermostat wire going outside. Tech cut off insulation off of line set outside and tech found all thermostat wires were bare copper. Tech replaced a 5 foot section of thermostat wire and tested unit operation in system is working properly at this time
Nate L.
Today I performed the Commercial Maintenance Agreement Tune Up on both heating systems. During this tune up I checked all components and verified that they were operating within range according to the manufacturer specifications. I cleaned the condensing coils, washed outdoor units, and changed six 20x20x1 filters. The fan capacitor on the Front of Store condensing unit is below manufacturer specified rating and should be replaced. Has this capacitor continues to fail, it will put more strain on the blower motor causing the motor to need to be replaced.
Campbell C.
Tech found no difficulties at this time.
Erick F.
Resolution Unit serial# 21444J974F service and check system. Coil clean compressor amps 4.00 fan motor amps 0.75 capacitor good clean and wash unit. Unit operating correctly at this time. Resolution Unit serial# 19322PHD4F service and check system coil clean wash unit compressor 7.80 fan motor amps 0.80 capacitor good. Unit operating correctly at this time. Resolution Unit serial# 22021NBC4F service and check system coil clean and was unit compressor amps 7.80 fan motor amps 0.78 capacitor good. Unit operating correctly at this time. Resolution Unit serial# 20375YMH4F service and check system coil clean wash unit compressor amps 8.20 fan motor amps 0.99 capacitor good. Unit operating correctly at this time. Resolution Unit serial# 11321NXN2F#2 service and check system coil clean wash unit compressor amps 9.20 fan motor amps 0.99 capacitor good. Unit operating correctly at this time. Resolution Unit serial# 22021M864F service and check system coil clean wash unit compressor 9.80 fan mot
Mark G.
Changed the filter inside the house: (20x25x1) (1). No need to extend the ESA at this time.
Romario T.
House call and 1/3 PSC blower motor replacement. Burnt out blower motor. Tech advised costumer to consider system replacement due to age. Costumer declined comfort consultant as of now but will consider if another major system breakdown occurs. Costumer approved blower motor replacement. Tested heat pump and aux heat. System is heating properly at this time.
Matthew L.
Tech replaced 6” flex duct branch line from supply plenum to office supply register. Sealed with mastic tape and secured with panduit straps. Secured with existing metal strap. Taped up torn insulation on 10” branch next to branch. Collected for repair. Delete old neil medical email. Add primary contact email as scadams@nc.rr.com
Kenny C.
Performed ESA. Tech installed surge protection after homeowners appoval.
Matt C.
Customer extended PSA
Campbell C.
Homeowner was not home during service tech serviced outside was unable to get to thermostat to make sure system comes on. System ran multiple times while tech was servicing.
