Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your Goldsboro, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Recent Jobs and Reviews in Goldsboro, NC
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Job Locations and Reviews
Noah C.
Found system void of R22, added nitrogen to perform leak search and immediately heard leak at bottom of condensing coil. Video on file. Customer has had a quote on new system in the past and would like quote on condensing coil if available. System is down.
Goldsboro, NC 27534
Juan R.
25SCA548A003/FJ4DNXC48L00
Goldsboro, NC 27534
Derek J.
Upon arrival tech was informed system was blowing out room temp air. Inspected system and found 35/5 dual run capacitor in condenser failed. Tech replaced under warranty. System is back operational at this time.
Goldsboro, NC 27530
Dalton B.
(XR14) 4TWR4024N1000A/TEM4B0B24M21SA
Goldsboro, NC 27530
Anthony B.
(XR14) 4TWR4024N1000A/TEM4B0B24M21SA
Goldsboro, NC 27534
Wayne T.
3 TON TRANE CONDENSING UNIT & COIL & 5 TON TRANE GAS PACK
Goldsboro, NC 27530
Kyle W.
Found breaker tripped once again. Located short within melted condenser fan motor plug. Repaired wiring and cycled with no further challenges. Service warranty.
Goldsboro, NC 27534
Kenny C.
Upon arrival customer stated system not keeping up, after further inspection tech found evaporator coil and line sets froze over. Tech thawed out coil and performed a leak search after homeowners approval. Tech found leak on the top left corner of evaporator coil. Informed customer of findings and field supervisor will be in contact shortly.
Goldsboro, NC 27530
Matthew L.
Tech found variable speed blower failed. Confirmed line and low voltage and used test harness. VS blower is unresponsive. Tech also found compressor megged red. System is down. Mike is running mandatory. No housecall per PSA.
Goldsboro, NC 27534
Joshua C.
Performed CMA Full Service on 10 Package Heat Pump Units and 5 Split Heat Pump Systems. Systems 15 and 5 are not currently in use. All other systems are cooling properly at this time. Challenges and concerns listed below. System 16 (Pro Shop) - technician observed the auxiliary pan full of water. Per the last notes on this system, the primary drain pan is rusted severely. This is allowing water to flow directly into the auxiliary pan. The line for the auxiliary pan was clogged. It appeared to be pieces of rusted drain pan that were clogging the line. Tech cleared the line to allow water to flow away from the pan. Tech then used the shop vac to remove as much of the remaining water as possible. Customer has copies of recommended solutions for this system. System 8 - Tech found both 25mfd capacitors testing weak. Technician would recommend replacing before parts fail. Failure would result in the system not cooling properly. Blower Belt - blower belt could use some tightening, however,
Goldsboro, NC 27534
Percy M.
TECH PERFORMED CMA FULL SERVICE ON 2 SPLIT SYSTEMS. SPLIT SYSTEM #1 COMPRESSOR CAPACITOR RATED FOR 40mf TESTED WEAK AT 35.41 mf. CAPACITOR IS DUE FOR FAILURE, RECOMMEND REPLACEMENT OF CAPACITOR., THERE IS AN ESTIMATE ATTACHED TO THIS INVOICE FOR REPLACEMENT OF CAPACITOR FOR SPLIT SYSTEM #1. TECH COMPLETED FILTER CHANGE OF 4-20x20x1 FILTERS. THERE ARE PICTURES AND A PERFORMANCE REPORT ATTACHED TO THIS INVOICE.
Goldsboro, NC 27530
Matthew L.
On arrival, thermostat had message reporting "power down thermostat for 1 hour" with system not running. Found junction box behind tstat and tstat itself to be dry. Reset error with tstat power cycle. Observed cooling operation without any issues. After several minutes, junction box is still dry. Tech used silicone to seal junction box. Tech replaced vision pro with focus pro thermostat with AA battery backup to ensure tstat will send call. Used silicone to seal air gap between tstat wires and backplate. System is back cooling. Craig will keep us updated is playground stops cooling again. Service warranty.
Goldsboro, NC 27530
Aaron L.
Took pictures and recorded data on 25 units for CMA proposal
Goldsboro, NC 27534
Matthew L.
Tech arrived and inspected indoor and outdoor units. Replaced compressor contactor. Used available water hose to spray down dirty outdoor coil. Maintenance staff is having to vacuum water out of the bottom of the indoor unit every hour due to condensation dripping past filters into the bottom of the unit. There is insulation dropping on the far side of AHU partially blocking the far top side of blower housing. Outside air fresh air damper is permanently zip tied closed. Tech closed AHU back up and started system back up to observe cooling operation. Recorded refrigerant pressures. Confirmed indoor coil is still dripping. Tech taped AHU insulation thoroughly and ran system for another few minutes. Still dripping. Tech also noticed one of the outdoor fans sounds rough while starting. Entire outdoor unit rattles. One fan blade may be slightly out of balance. Tech quoted indoor coil coil cleaning price out of the book. Customer approved. Tech soaked both sides of indoor coil and used wate
Goldsboro, NC 27530
Norman A.
Install customer supply faucet and change out filter in fridge
Goldsboro, NC 27534
Noah C.
Unit has settled and moved slightly off wall on right side. Pushed unit back to set hood back up against wall and secured. Siliconed gap around hood.
Goldsboro, NC 27530
Percy M.
TECH PERFORMED CMA FULL SERVICE ON 28 SPLIT SYSTEMS 1 MAKE UP AIR AND 1 EXHAUST FAN. SPLIT SYSTEM #3 HAS NO POWER COMING INTO CONDENSER UNIT, AND NO POWER AT BREAKER BOX CONNECTED TO SYSTEM. TECH FOUND BLOWN 5amp FUSE INSIDE AIR HANDLER FOR SPLIT SYSTEM #3. TECH REPLACED FUSE, SYSTEM IS BACK ON AND IS PERFORMING PROPERLY. SPLIT SYSTEM #8 FAN CAPACITOR WIRE WAS BURNED OFF AT CONNECTION TO CAPACITOR, TECH REPLACED WIRE CONNECTION, SYSTEM IS OPERATING PROPERLY. SPLIT SYSTEM #9 WAS TURNED OFF AT CONDENSER UPON ARRIVAL, TECH PERFORMED FULL SERVICE ON SPLIT SYSTEM #9 AND FOUND SYSTEM COMPLETELY VOID OF R22 REFRIGERATE. THERE IS AN ESTIMATE PROVIDED FOR 1 POUND OF R22 REFRIGERATE FOR SPLIT SYSTEM #9, TECH NOT SURE HOW MUCH REFRIGERATE NEEDS TO BE ADDED TO SYSTEM, SYSTEM MAY NEED MORE THAN 1 POUND OF REFRIGERATE WHICH IS SOLD PER POUND. SPLIT SYSTEM #9 AIR HANDLER HAD PANEL DOOR ON BLOWER SIDE OFF UPON ARRIVAL, DISCONNECT WAS TURNED OFF, 20mf CAPACITOR WAS DETACHED FROM BLOWER, TECH RECOMMEN
Goldsboro, NC 27534
Caleb S.
Emailed proposal. Customer needs to speak with husband before making decision. He is deployed and could not talk while on site.
Goldsboro, NC 27534
Review
Excellent Service
Kenny C.
Upon arrival customer stated system not cooling. After further inspection tech found refrigerant pressures to be extremely low. Tech got approval to perform a leak search, tech located leak in the middle of evaporator coil. Informed customer and a field supervisor will be in contact with customer shortly. Also uploaded pictures of unit and what field supervisor needs.
Goldsboro, NC 27534
Matthew L.
Tech thoroughly leak searched kitchen RTU AC-1. Used superior signal ultrasonic detector, inficon stratus, JB prowler, and half a spray bottle of bubble leak detector. Tech did not pinpoint any refrigerant leak. Valve core caps were secure and snug on arrival and leaving. Did not find valve cores leaking. Tech recorded circuit 1 operating pressures and left system cooling.
Goldsboro, NC 27534
Norman A.
Flush tank water heater The reason for low water pressure on hot side is because the have it plumbing in 1/2 all the way and not 3/4 to get to your drop to covert to 1/2 Want us to let them know when we able to replace lines
Goldsboro, NC 27530
Ricardo T.
Tech washed and serviced unit and found compressor capacitor testing below spec. Tech found no other challenges at this time. Customer uses their own filters. Customer is going to hold until next visit for repair.
Goldsboro, NC 27534
Joseph C.
Upon arrival tech found upstairs t stat reading 79 degrees when it’s 72. Tech replaced thermostat under warranty and programmed and registered. Thermostat is now reading the correct temperature.
Goldsboro, NC 27534
Noah C.
Found condenser not running due to tripped float switch. Cleared drain line and reset switch. Tested drain, system is now draining properly.
Goldsboro, NC 27534
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Demarcus always does a great job!! Thanks for sending him!!!!
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Dalton did a great job at our academy. Extremely hot condition, and didn’t complain once. Was so cheerful and happy to be helping us. Thank you
Tyler T.
Upon arrival tech could not fit into crawlspace to repair duck line.
Goldsboro, NC 27534
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Huge remodel. Jackson and Sons assisted us with every step. Disconnect. Reconnect. They came when we called. Their crew is always so respectful of our property, staff, and residents.
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Great job by Spencer thanks for coming so fast and finding the problem
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Excellent!
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Excellent
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Very nice polite
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Romario did a great job on 2 units while he was here. Obvious he knew what he was doing. He explained everything to me when he was done. Send him anytime!!!
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excellent
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My service was worked in early when Jackson & Sons had a cancelation The had a custom cover made for my unit.
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Excellent service
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Professional and thorough service.
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My overall experience was excellent. Taking care of my comfort needs in a timely manner was not so great only because i waited all day and had to call off for work other than that the tech was awesome.
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The technician did a great job.
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Jackson & sons sent a technician immediately to fix our air conditioning problem. It was after hours & the temps were in the high eighties ( eighty two inside our house). The technician arrived within a half hour & really knew what to do. He checked the unit & discovered the problem quickly. He was efficient & knowledgeable. We appreciate Jackson & sons.
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Appreciate the tech making sure the correct part was ordered
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Very fast troubleshooting. Thanks!!!!
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We needed a unit I prayed asking for guidance in what company to use. I was guided.to Jackson and Son we are so thankful and grateful for divine intervention . We now are enjoying our air condition.
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I called and left a message at 5:13 pm Thursday and by 7:13 Friday morning my call was returned. Within 2 hours a representive was at my house to dicuss my options. On saturday a window unit was dropped off to cool my house until they could put a new unit in.
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Excellent Service!
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Thank you, Jacksons & Sons, for the continued support and service to my HVAC unit. The technician Mr. Derek Jones was very knowledgeable and professional. He provided a detailed report of his inspection, analysis, photos and recommendations. Service plus and outstanding customer service!!
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Very friendly . great service
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All Good
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Thank you so much for getting the preschool back up and cooling. The whole class was so thankful!!