HVAC Repair, Installation & Maintenance Service Reviews
Jackson and Sons has provided full-service residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services in Goldsboro, NC since 1974. Goldsboro, NC is a city located in Wayne County, North Carolina and is best known as the home of Seymour Johnson AFB.
Read our reviews below to learn why your neighbors call us first for their home and business comfort needs in Goldsboro, NC.
Call us at 919-734-9611 to schedule your next HVAC appointment.
Local Reviews
for Goldsboro, NC
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Great service!
Melton - Goldsboro, NC
Very thorough, polite, and knowledgeable.
As usual the experience was great!
Doris - Goldsboro, NC
David Wiggins was prompt on arrival time, was very polite and extremely professional. It's always nice to see employees who are "top-notch"!
Great service
Diane - Goldsboro, NC
Caleb came right on time. He was very polite. He knew exactly what to do and went right to work. He made a knowledgeable assessment and presented his recommendation in a very professional and respectful manner. Even my dog liked him, and she doesn’t take to strangers. He’s a real asset to your company.
On time and professional service!
Susan - Goldsboro, NC
Exceptional Service
Stewart - Goldsboro, NC
I must say that Randy did an outstanding job. He goes well above and beyond what his duties are. also I would like to add that Chris the gentleman who came with him did an excellent job. i would like to have Randy come back for my Spring maintenance
Timely,comprehensive, quality-based completion of services--most satisfied.
Marshall - Goldsboro, NC
Two staff members (Bryce Carter and Adam Stott (as a newer staff member completing his in-field training with Bryce) did complete our scheduled pre-paid semi-annual unit/system inspection in an appreciated and important professional manner. Both of these men were polite (greeted my wife and I immediately upon arriving) before proceeding to carry out their service responsibilities , explained what they intended to do service-wise and inquired if we had any questions or statements to share before they began their work. They completed their work within the estimated timeframe ;ie, as had been called in to us several days prior to the established date-of-inspection. We appreciate their being able to identify a post-hurricane water damage issue to our flex line , did fully explain why the matter needed to be corrected as soon as possible so as not to cause any damage to the unit ---such has already been addressed with the main office and a date for corrective action has been agreed upon. Before leaving our residence the internal thermostat and the air filters were thoroughly checked and an update provided us ---all is fine / good working order. Note: Bryce and Adam worked well together (team-wise) and it was obvious that Bryce was providing Adam with ample opportunity to co-address many of the needed service items so as to assist him with all the facets of your on-site / in-field employee training program. Bryce is well know (and respected ) by us in that he was a member of the team that installed our present Trane unit--and we have much confidence in his service/s. We were pleased with Adam's services and he seemed to be well oriented and confident in addressing his responsibilities. Closure: Both Bryce and Adam were effective in addressing our semi-annual service inspection issues and we feel assured that we did receive a top-rate service inspection---quality public representation for Jackson and Sons by Bryce and Adam. Thank you. And as for my wife's parting comment --"So pleased to again see that Jackson and Sons staff members are wearing those "booties" when they enter a home."
Terrific!!!
Nancy - Goldsboro, NC
I find your office ladies, bookkeeper, and man they put on to handle the work orders. great! We are always pleased with the guys that come out to service our unit. and they are very courteous. It's really true and we appreciate your help with whatever we need done. Thank You!
Great service
David - Goldsboro, NC
Great technicians as always from Jackson and sons
very good service
Roand - Goldsboro, NC
great service
Jennifer - Goldsboro, NC
great serivce
Mary - Goldsboro, NC
IT IS ALWAYS A PLEASURE FOR ME WHEN THE YOUNG MEN COME TO SERVICE MY SYSTEM. THEY ARE ALWAYS POLITE AND EXPLAIN WHAT THEY ARE DOING: OFFER RECOMMENDATIONS THAT ARE TRULY NEEDED. THANKS MATTHEW!
Good jobser
Greg - Goldsboro, NC
Service man was very polite and respectful
wonderful service and very professional
Maureen - Goldsboro, NC
Bryce and Adam gave 110% great service!
Professional Service
Bryan - Goldsboro, NC
The service was awesome
Jerry - Goldsboro, NC
This guy was probably the best service guy since we have been with Jackson’s.
Cuyler H.
Ac. Maintenance
Martell W.
We are replacing a draft inducer motor on a 6 year old Trane gas pack.
Nick J.
Trane heat repair.
Dillon C.
Tech is performing annual tune up on a new style Trane package heat pump.
Dillon C.
Tech is performing annual tune up on a new style Trane package heat pump.
Hunter T.
Did service on one system.
Dillon C.
Tech is performing annual tune up on two newer style American Standard heat pumps.
Randy K.
Full service on 2 York gas package units, changed filters.
Hunter T.
Inspected one system.
Willy E.
Goodman tune up
Randy K.
Full service on 2 CARRIER gas package units, exhaust fan, cooling tower, changed filters.
Bryce C.
Servicing goodman heat pump.
Hunter T.
Compleated two system service.
David W.
Ac repairs
David W.
Ac repairs
Adam S.
Serviced trane heat pump
David W.
Ac repairs
Matthew L.
Tech is performing annual tune up on an older style Trane split system and an older style Fridgedaire split system.
Bryce C.
Servicing trane heat pump.
Michael H.
Corrected wiring for proper operation of a humidifier on a Trane dual fuel system.
Caleb R.
Goodman tune up/service
Nick J.
Carrier rooftop heat repair.
Randy K.
Full service on aTrane gas package unit. Changed filters.
Randy K.
Full service on a Trane package heat, Bryant heat pump, changed filters.
David W.
Ac repairs
Matthew L.
Tech is performing annual tune up on an older style Trane package heat pump.
Dylan B.
Performing preventative maintenance tune up on Commercial system.
Hunter T.
Did service on two units.
Donald S.
Ac
Hunter T.
Did inspection on two systems.
Nick J.
Replaced water damaged duct.
Hunter T.
System heating.
Nick J.
Nexia thermostat repair.
Dillon C.
Tech is performing annual tune up on a new style Trane split system heat pump.
David W.
Ac repairs
Dylan B.
Inspecting Gas Pack for repairs needed.
Martell W.
We are adjusting the tstat on a 3 year old trane package heat pump.
Adam S.
Tech is performing annual service on a trane package unit.
David W.
Ac repairs
Willy E.
Trane tune up
Hunter T.
Did filter change
Dillon C.
Tech is performing annual tune up on a new style Lennox gas furnace
Michael H.
Replaced faulty motor module for blower in Lennox air handler.
David W.
Ac repairs
Hunter T.
Recommended dehumidifier
Adam S.
Tech is performing annual service on a trane split system.
Nick J.
Trane thermostat repair.
Hunter T.
Lubed inducer motor.
Randy K.
Full service on 2 Amana package heat pumps, changed filters.
Matthew L.
Tech is performing annual tune up on an older style Trane split system.
