HVAC Repair, Installation & Maintenance Service Reviews
Jackson and Sons has provided full-service residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services in Goldsboro, NC since 1974. Goldsboro, NC is a city located in Wayne County, North Carolina and is best known as the home of Seymour Johnson AFB.
Read our reviews below to learn why your neighbors call us first for their home and business comfort needs in Goldsboro, NC.
Call us at 919-734-9611 to schedule your next HVAC appointment.
Local Reviews
for Goldsboro, NC
Powered by Nearby NowOur Reviews by City
Poor Prices on Capacitors, Removed Parts, Not Cool
Tommy - Goldsboro, NC
I thought the service provider; “Matthew Laramee,” was very courteous and polite. Although, I did not appreciate him removing those capacitors without telling me that he was going to do this. By him not explaining his procedures and telling me he was going to remove those capacitors, this gave me the impression he wasn’t shooting straight with me. He demonstrated using his voltage meter, about his concerns that the readings were “weak,” and his pitched to replace those $8 to $24 capacitors, were just too expensive. Also, I founded the meter reading on those capacitors within tolerance. I cannot in good faith, rate my service above average. Please, Matt was doing a good job for his employer, Jackson &Sons. I just didn’t think he was looking out for this customer.
Service Excellent
Charlene - Goldsboro, NC
competent service
Mike - Goldsboro, NC
Caleb is courteous, professional and efficient. However, I'm not pleased with having to replace both the coil sensor and the compressor on a seven-year-old system, all within less than a six month time span.
Great Service
James - Goldsboro, NC
Great job!!!!
Tom - Goldsboro, NC
Technication was very thorough on explaining to me the problem and solution.
Quality, timely, technically correct service--every need /every time .
Marshall - Goldsboro, NC
Jackson and Sons sells and services top-of-the line equipment and backs such with continually well trained , polite and technically proficient staff at all times. Bryce Carter and one other similarly will qualified staff member did install a new Trane heating/ cooling unit in 2015 and we were very satisfied with the same--both then and to the current time. Because we again had the pleasure of Bryce providing our semi-annual unit performance on-site review this date and again being most satisfied with his technical skills and professional manner, we would like to request that he (Bryce) be scheduled for our end-of-year (semi-annual) performance unit review when next due this calendar year. We thank Jackson and Sons, Inc. for our many years of competent services had with it"s total staff ;ie, from the receptionist office, to sales personnel and the in-the-field technician staff ---all are complimented both personally and professionally.
Service Call
Jimmy - Goldsboro, NC
Very informative and friendly service!
Empire Marketing Group - Wanda Gardner, Director o - Goldsboro, NC
Randy and Adam were great! Discussed the work performed in detail. They were mindful of our office remaining open while they worked and never imposed or caused a distraction for anyone.
Great service
Sharon - Goldsboro, NC
Very friendly staff and great service.
Randy - Goldsboro, NC
Ooo
John - Goldsboro, NC
Ooo
Jose Santos
Martin - Goldsboro, NC
Jose provided outstanding professional, courteous, timely service. Outstanding professional.
Great courteous professional service
Walter - Goldsboro, NC
Nick Johnson did a fantastic job. Very friendly, professional courteous technician.
Great service and ftiendly
Paul - Goldsboro, NC
Great service, Bryce is such s nice young man and very knowledgeable
Billy - Goldsboro, NC
Matthew L.
Tech is performing annual tune up on a older style Trane package heat pump. Tech recommends replacing the compressor contactor to ensure unit remains operating properly.
Matthew L.
Tech is performing annual tune up on a new style Trane package heat pump.
Randy K.
Diagnose no cooling, bad compressor
Matthew L.
Tech is performing annual tune up on a new style Lennox package heat pump. Techs recommends changing the pure air kit inside system to ensure air remains clean.
Randy K.
Replacing 4” flex duct, 20 ft.
Randy K.
Inspection on Trane Gas package unit, 2 Carrier gas furnaces, Trane split system, 1 Mitsubishi mini split, changed filters, checked thermostat.
Jordan B.
Tech is performing annual service on a Trane package unit.
Matthew L.
Tech is performing annual tune up on a new style Lennox package unit and a Lennox split system. Tech recommends replacing the uv light in air handler to ensure unit remains clean.
Allan B.
Lennox package unit
Allan B.
Servicing Lennox package unit
Randy K.
Cleared drain lines, emptied aux pan of water.
Randy K.
Observing compressor noise under warranty.
Matthew L.
Tech is performing annual tune up on a Goodman package heat pump. Tech recommends replacing the dual run capacitor inside system to ensure unit remains operating properly.
Matthew L.
Tech is performing annual tune up on American Standard split system. Tech recommends replacing compressor contactor to ensure unit remains efficient.
Nick J.
Fixed backed up drain line on Lennox heat pump.
Randy K.
Inspection on 5 gas package units, 1 gas furnace AC split system, changed filters.
Caleb S.
American standard split system not cooling.
Randy K.
Diagnose bad compressor lock rotor.
Randy K.
Trane package unit not cooling.
Brandon H.
HVAC unit maintenance.
Jordan B.
Tech is performing annual service on a air ease gas pack.
Caleb S.
Heil split system not cooling due to being low on refrigerant.
Caleb S.
Replacing bad ignition control, defrost control, icm board, transformer and repairing burnt wiring.
Randy K.
Dryer vent cleaning, pictures for vent work.
Donald S.
Ac
Nick J.
Found bad float switch on indoor coil and replaced.
Donald S.
Ac
Nick J.
Diagnosed failed txv on heil heat pump.
Nick J.
Replace condenser fan blade on Trane package unit.
Dylan B.
Replacing Indoor coil on a Goodman Package Heat Pump.
Randy K.
Full service on 4 Ruud heat pumps, 2 Goodman heat pumps, Trane heat pump, 3 PTAC heat pumps, changed filters, cleaned return grills in kitchen.
Brandon H.
HVAC unit maintenance
Brandon H.
HVAC unit maintenance
Donald S.
Ac
Brandon H.
HVAC unit maintenance
Dillon C.
Tech is performing annual maintenance on a new style Trane a/c condenser. Tech recommends replacing the up bulb inside system to ensure unit remains clean from bacteria build up.
Randy K.
Filled gap at return filter with angle metal so all air will filter.
Brandon H.
HVAC unit maintenance.
Randy K.
Full service on a Trane gas package unit and Trane heat pump.
Randy K.
Re-seal hood to foundation.
Caleb S.
Replacing a shorted compressor and bad contactor on a 2012 Lennox split system.
Bryce C.
Servicing goodman gas pack.
Dylan B.
Replacing noisy OEM Condenser Fan Motor on a Lennox Package Heat Pump
Donald S.
Ac
Caleb R.
Installed uv light to reduce bacteria growth
Dylan B.
Performing preventative maintenance tune up on a Trane Split Heat Pump. Technician is replacing Outdoor fan motor with O.E.M. Fan motor.
Randy K.
Assist with ladder, tools, and diagnose restriction.
Randy K.
Filter change and cleaning grilles on Lennox RTU.
Dylan B.
Clearing HVAC drain line and diagnosing shorted compressor.
Matthew L.
Tech is performing annual tune up on a new style Trane gas pack. Tech recommends installing a uv light kit to ensure unit remains clean.
