Goldsboro NC Heating & Air Conditioning Services

— Customer states system seemed to be blowing cold air when setting to heat mode this morning. Typically uses propane heaters overnight. Suspect system may have been on defrost mode and may be having challenges with heat strips operating. — Presented customer with estimate to perform System Performance Inspection. Customer approves proceeding with Testing/Inspection. — Found return temperature of 70-71 at outdoor unit, and supply temperature of 84-85. Temperature difference seems low from expected. System refrigerant pressures 90 low 325 high. Customer stated a different company has done refrigerant repairs in the recent past. Pressures seem to be a little low, provided estimate to customer to add up to 2 lb of refrigerant and recheck pressures and temperatures. Customer approved up to 2 lb. — System now providing temperature difference of 17 degrees. Added approximately 1.6 lb R410A. No house call fee per premium customer. No operation testing fee per recent maintenance.

Tech arrived to change out breaker. Upon removal of breaker tech found that breaker and panel had multiple melted pieces and burned spots. Tech spoke with Adam and informed that customer would need electrician, Adam is calling Wayne electric on our behalf, customer is aware that there will be a payment needed to Wayne electric for work performed and that he will not have heat through the weekend. System is down at this time.

Tech serviced and cleaned unit. Tech found blower to have excessive bacteria build up. Tech pulled and cleaned. Tech recommends plasma air. Customer declined. Tech also found evaporator coil to be severely rusted. Tech did a detailed leak search and could not find a consistent leak. Unit is heating and cooling efficiently.

Tech performed service on trane package unit. Customer stated thermostat was blinking. Batteries inside thermostat were low. Tech changed batteries. All ok at this time Customer also stated in bathroom has little/to no air flow. Tech found no concerns at this time with issue addressed. Delta t is within specification and customer is satisfied with today’s service. Found no challenges at todays visit.

Tech found pressure switch wire rubbed through touching copper, tech fixed and all potential short spots. System is now back heating properly at this time.

Tech performed preventative maintenance and serviced system. Tech found no issues at this time. Customer invested in ESA renewal. System is up and running with a delta t of 28.

— Maintenance tech stated Trane unit was freezing up at condenser coil during first maintenance. States system had no air filter, air was leaking into return at duct, and blower motor was excessively dirty. — Customer expressed concern that condenser coil was freezing with outdoor temperatures above freezing. Requested Service Tech to verify air flow and refrigerant levels. — Cleaner blower compartment. Removed blower assembly to thoroughly clean blower wheel. — Found operating pressures in acceptable range in heat mode. Manually forced defrost more. Defrost mode worked correctly. Found coil temperature sensor out of place, not allowing defrost board to properly engage defrost mode when needed. Resecured sensor as needed. — Maintenance technician had observed compressor side of turbo capacitor tested weak. Confirmed findings and provided customer with estimate for replacement. Customer approved turbo capacitor. — Not billing for house call due to maintenance visit.

Tech arrived and customer explained when it was cold outside system started smoking, tech explained to customer that it was defrost and explained operation of defrost. Recommended having system maintained customer signed up for MPA.

Found a bad 60 amp air handler breaker ( feed thru style). Tech provided the option to replace the breaker or remove it and install split bolts. Customer requested an estimate on replacing the 60amp breaker inside the airhandler instead of installing split bolts. We would need to price out the breaker and provide it to Mr. Lamar. No house call due to resent visit.

Tech preformed preventative maintenance and serviced system. Upon pre-maintenance inspection, customer notified tech of allergies. Tech recommended plasma air to enhance indoor air quality and provide allergy relief. Customer did not invest in plasma air at this time. System is up and running with a delta t of 20.

Tech serviced and cleaned unit. Tech found excessive bacteria build up on blower. Tech pulled and cleaned blower. Tech recommends plasma air to reduce bacteria. Customer declined. Tech faced no other challenges this visit. Tech serviced dehumidifier. Unit is heating and cooling efficiently.

Tech washed and serviced unit customer informed tech of having a breaker to periodically trip. The breaker is in the main panel inside the home 30amp 2 pole tech does not have any concerns with the system and found the breaker to be older and having a slight buzz. Customer spoke with Adam and got approval to have it changed out will have tech come by to swap it out. Unit is up and heating properly at this time. Customer extended esa 1 sys 2 times a year.

Found no mechanical challenges at this time, However, the customer was concerned about the thermostat not holding correct temperature. Tech recommended to upgrade the thermostat due to having the buttons not move the temperature unless it is pressed hard. Tested system in heat mode and defrost cycle. Customer also invested in MPA(monthly maintenance agreement). Tech educated the homeowner on the operating of the thermostat.

Tech preformed preventative maintenance and serviced system. Tech found media filter to be dirty and recommended replacing. Customer invested in replacement media filter. System is up and running with a delta t of 19.

Tech performed preventative maintenance and serviced system. Tech found two capacitors to be failing. Customer only invested in one at this time. Demand tech was sent out to see why condenser was freezing. Systems are up and running with a delta t of 45 and 40.

— Performed CMA Full Service on 2 Split Heat Pumps. — 1 - 1989 (Air Handler) 2000 (Condenser) Trane 3 Ton Split Heat Pump: Found blower wheel to be excessively dirty. Removed blower assembly to properly clean wheel. Observed heavy amount of microbial growth inside blower compartment. System & air quality would greatly benefit from addition of Plasma Air Purifier. Provided estimate to install Plasma Unit. Signs of prior heat damage at contactor line side wiring. Compressor side of dual run capacitor tested below spec. Recommend addition of 40 mfd capacitor. Provided estimate for capacitor. — 2 - 2017 Ruud 5 Ton Split Heat Pump: Observed microbial growth inside blower compartment. System & air quality would benefit from addition of Plasma Air Purifier. Provided estimate to install Plasma Unit. — System 1 Air Handler is over 35 years old and Condenser is almost 25 years old. Customer should consider replacing system. Field supervisor should provide proposal. — Administrator states tha

Found a faulty thermostat. Tech replaced the thermostat with a Honeywell focus pro 5000 per office approval. Tested heat afterwards. Tech collected house call fee only per office.

Tech washed and serviced all 4 sys and found both sys on main home to be pulling higher start amps tech also found and noted at last visit tech recommended again today customer would like to wait till next visit tech found no other challenges at this time. All 4 sys are up heating and cooling at this time.

Tech washed and serviced unit per service agreement, tech found capacitor testing below spec, tech recommended replacement, customer wants to wait until next visit to replace capacitor, tech also recommended replacement of uv bulb, customer approved at today’s visit, the system is back up and running and holding a delta t of 20 degrees

Tech preformed preventative maintenance and serviced system. Tech recommended plasma air to enhance indoor air quality. Customer is interested in Plasma but would like to wait until after the holidays to invest. System is up and running with a delta t of 33.

Tech preformed preventative maintenance and serviced both the PTAC and package system. Upon arrival, customer stated they wanted their UV Bulb replaced. Tech replaced UV Bulb. Tech also recommended media filters to enhance indoor air quality and lower filter changes. Customer invested in media filters for both returns. Both system are up and running with a delta t of 18 and 28.

Tech performed preventative maintenance and serviced system. Tech found uv bulb to be blown. Customer invested in uv bulb. Upon arrival customer stated to have a cold room in the house. Tech checked supply temp and looked under house for duct or insulation issues. No issues were found. Tech noticed thermostat fan to be in the on position and believes that to be the issue. System is up and running with a delta t of 22.

Tech washed and serviced unit per service agreement, tech found no challenges while servicing unit at today’s visit, the system is back up and running and holding a delta t of 20 degrees

— Performed CMA Full Service on 1 5 Ton Package Heat Pump. — System operating correctly at this time.

Tech performed service on trane package unit & trane split system. Tech informed customer that downstairs unit capacitor was reading little weak. Customer is informed and aware at this time. Customer upgraded to psa maintenance plan. Customer stated would like tech to come for all future services. Delta t is within specification and customer is satisfied with todays service. Found no challenges at todays visit.