Read our reviews to learn why your neighbors call us first for their home and business comfort needs in Clayton, NC, then call us at 919-734-9611 to see what we can do for you.
Local Reviews
for Clayton, NC
Our Reviews by City
Great
Walter - Clayton, NC 27527
Very knowledgeable n thoroughly went over everything with us both pros n cons to just replacing compressor vs benefits of new unit
Excellent work
LEON - Clayton, NC 27520
The crew that installed my unit were very professional, friendly and conscientious. They covered my stairs with plastic to protect it during removal and installation of units.
Heat Pump Replacement
HATCHER - Clayton, NC 27520
Very professional Covered the stairs with plastic to protect them while installing the unit. Cleaned up area before leaving.
Amazing Service
Bobby - Clayton, NC 27527
Derek and Dalton were professional, courteous and efficient. They made the install process seamless!!!!! Their attention to detail was great. Would highly recommend them!
Great service!!!!!!
Bobby - Clayton, NC 27527
Fantastic service and very knowledgeable
Awesome service!
HICKMAN - Clayton, NC 27527
Thanks for exceeding our expectations!
Very quick service!
BAUMGARDNER - Clayton, NC 27520
Excellent Service
MILLS - Clayton, NC 27520
Noah Carter is a very impressive young man. Noah was thorough, professional and courteous. He was very attentive to detail, covering every aspect of service for our system. There are wires in the unit that with vibration rub metal, something I wasn't aware of and no other tech had ever addressed but Noah did. He wanted to make sure they didn't rub and wear out and possibly cause sparks and a fire so he took measures to prevent that from happening. He was very respectful and pleasant and we would like him to be our permanent technician.
Fantastic service
OLSON - Clayton, NC 27527
Professional
OLSON - Clayton, NC 27527
Great Service!
KELLY - Clayton, NC 27520
Jackson and Sons made sure to follow up for service in a timely manner. They arrived on time and made sure to explain every service performed and when the service was completed, what they found. Also very personable!
Great Service!
ERMISH - Clayton, NC 27520
Excellent service
Tony - Clayton, NC 27520
The technician, Campbell Cunningham, was on time, very courteous, and did a great job. I am always impressed with the technicians from Jackson and Sons.
Great service!
SB - Clayton, NC 27520
Great service
RICHARD - Clayton, NC 27520
Needed help
Rhonda - Clayton, NC 27520
All 5 stars. Nate is wonderful
Through and polite service
LESIA - Clayton, NC 27520
Romario T. did a recheck of our system and was through and professional. He explained everything and was very polite. We would be glad for Romario T. to return when we schedule another service of our heating/cooling system.
Great Service
MATTHEW - Clayton, NC 27520
Zack is awesome!
RANDY - Clayton, NC 27527
5 stars all the way! Zack did a thorough job and even repaired a return air vent that had come loose. Jackson and Sons is the only way to go!
Great service!
SHADA - Clayton, NC 27520
Great all around company!
Tim - Clayton, NC 27520
Great service. Logan was prompt, courteous, and professional. He knows his business. Very thorough.
Always Great Service
BRIAN - Clayton, NC 27527
Logan was very professional. He arrived at the time he said he would.
Ac service
LOUISE - Clayton, NC 27527
Unit was low on Freon, Matthew went through all options available and helped me make the best decision for the unit.
Tune up
Louise - Clayton, NC 27527
Very courteous and professional
Great Service
GARY - Clayton, NC 27520
Donald S.
On arrival disconnect had no power to it he breaker was in the trip position diagnosed air compressor shorted to ground Recommend new system due to cost of repair homeowner is having another company or a second opinion Technician left power off at the disconnect Told homeowner we should get a supervisor to verify but homeowner rejected techs suggestion Advised homeowner to let next technician know my diagnosis for safety. Homeowner said he is having another company give another diagnostic.
Donald S.
Upstairs coil with serial number ending in 9415 has a small leak. Recommend new coil and txv ( slightly cross threaded txv but not leaking) Advised it would be possible to simply add 410a given that leak was hard to find in the indoor coil. Regular $4073 CMA $3462 plus tax , plenty coil available and possibly be able install next week if approved. Advised three options being adding refrigerant , changing coil, and changing system They will call back once a decision is made.
Kenny C.
Performed PTU. Homeowner invested in PTU, tech found leak inside evaporator coil for upstairs system. Tech contacted office and sent out a field supervisor. Field supervisor discussed homeowners options and wants to talk with wife before making a decision. Field supervisor is going to send in more paperwork to homeowner as far as system replacement goes. Tech also recommended uv light and plasma air purifier.
David C.
Replace trunkline & return plenum. Add 3 supply & return duct & grilles
Randy K.
Performed full service maintenance on 15 heat pumps, Carrier package unit, 3 Chiller condensers, 4 chiller air handlers. Called in mandatory process on #12 compressor, #15 Void of R22. Washed coils, cleared drain traps, checked capacitors, belts.
Ryan S.
Unit number three – upon arrival tech found barely any Air being removed from outdoor unit due to a very stopped up condenser coil. Tech had to use 150 feet of water hose and thoroughly clean condenser coil. Tech restore power and found system slightly low on refrigerant. Tech added 1 pound of refrigerant to achieve pressures of 70/210 with a 11° superheat. System working properly at this time. Tech got approval from office staff to add refrigerant. Coil cleaning is under service plan
Dalton B.
DALTON AND DEREK B INSTALLED A TRANE SPLIT HEAT PUMP
Jacobo C.
JACOB AND JUAN INSTALLED A TRANE SPLIT HEAT PUMP
Matthew L.
Tech found upstairs system not cooling due to a failed 30/5uf dual run capacitor. Tech replaced failed capacitor for testing purposes to check rest of system. Tech also found 10uf blower capacitor 8% weak. Capacitor is rated with 6% tolerance. Tech allowed system to run for ten minutes to check charge. System is cooling, but tech found it to be slightly low on R410a refrigerant. System holds about 6 lbs. Design sub cooling is 11. Actual measured sub cooling is 3. Tech suspects system is leaking refrigerant. Estimates 1-2 lbs needed. Noted indoor coil corrosion at 12 years old. Customer approved adding refrigerant, replacement of dual run capacitor, and invested in 2 system Premium yearly maintenance. Tech replaced capacitor and added 2 lbs of refrigerant. System is back cooling. Collected for repairs and 2 system PSA. Caleb Smith is running mandatory on 2 ton upstairs split heat pump.
Josh C.
Tech changed and dated (3) 20x20x1 filter. Pictures provided.
Jacobo C.
Consultation Code: ENGFV3EC9
Matthew L.
Tech found Goodman air handler in attic for Suite F not running due to a primary float switch being tripped. Tech cleared drain trap and drain line with high pressure nitrogen. System is back cooling after resetting float switch. Tech billed for service call and clearing drain.
Dalton B.
Consultation Code: ENGI6FCNG
Kenny C.
Performed ESA, recommended surge protection and plasma air purifier. Might call in.
Matthew L.
Tech replaced failed 30/5uf dual run capacitor inside heat pump condenser for upstairs. Customer invested in 2 system PSA. Performed 2 system first visit today. Tech let customer know that next visit is Time To Extend. Tech recommended an EZ trap and primary float switch for attic air handler. Customer declined. Tech cleaned systems thoroughly per PSA and tested each system in each mode. Added PVC union to drain line in attic. Tech recommends replacing R22 split system for upstairs due to EPA phase out of R22 refrigerant. If it needs any repairs in the near future, tech recommends replacing over repairing. Operating correctly at this time.
Donald S.
Tech found fuse blown . Was a 1 a inline 20mm fuse upgraded fuse to 3 a ATC fuse.
Romario T.
Tech found the upstairs system not cooling due to low R22 charge, pressures of 36/175. Tech provided the homeowner with options, and decided to speak with Colby about system replacement. Tech suspects 2-3lbs low on charge. System was last charged in October last year, high refrigerant loss rate is present. Collected house call fee only. Costumer Will speak with Colby about ESA for the upstairs system.
Michael H.
Tech found the blower not running on upstairs air handler upon arrival. Unit was inspected and the run capacitor was diagnosed faulty. Tech was giving the approval to replace capacitor. New capacitor was install and blower tested. Unit back up and running. System is 20 yrs. old, tech recommends upgrading system. Customer is no longer living in home and most like be up for sale.
Romario T.
Found a leaking evaporator coil (video taken) downstairs system, low R410a pressures, system only had 5 year warranty (late 2014 model). Tech spoke with Mike about the findings and is scheduled to come out on Monday to provide the homeowner with a solution. System is not cooling properly at this time. Recommend ESA (maintenance plan), homeowner will consult with Mike about it on Monday. House call fee only. Bbyers48@yahoo.com
Kenny C.
Homeowner extended PSA. Recommended plasma air purifier and surge protection. Homeowner stated she will call in later this month possibly to get surge protector installed.
Adam T.
Air Conditioning Installation Service near E 2nd St. Arrived at the client's home to install their new Trane air conditioning system before the summer heat arrives. After removing the old unit, I carefully installed the new 2-ton system for the client, checked each component for quality assurance, and tested the system to ensure it was working well to cool the home. The client was grateful to have a new unit that is energy-efficient and can cool their home effectively. Scheduled the client for annual maintenance services.
Adam T.
HVAC Installation near Blakely St. After recommending the replacement of the client's unit during the last HVAC maintenance service, I arrived at the prescheduled installation of their new Lennox HVAC system. After discarding the old unit, I carefully installed the new unit and checked each component for quality assurance. I double-checked the installation and tested it for performance to ensure the new unit controls the temperature throughout the home efficiently. Scheduled the client for annual maintenance services.
Adam T.
A/C Repairs near S O'Neil St. After receiving a call for A/C repairs, I inspected the unit to diagnose the issue and discovered that the malfunction was the compressor on the system. I replaced the compressor to bring the system back to working order for the client. Scheduled the client for annual maintenance services.
Adam T.
A/C Tune-up Service near Garrison Ave. Arrived at the client's home for their annual A/C system tune-up service. After inspecting all major and minor components of the system, I recharged the refrigerant and began the diagnostic analytic tune-up. I cleared the condensate drain line, cleaned the dirty evaporator coil, and replaced the filters. The system is now tuned up and working well to provide cool air before the summer arrives.
Adam T.
A/C Maintenance Service near Cabarrus Wy. Arrived at the client's home for their annual spring A/C maintenance service. I inspected all major and minor components of the system and cleared the condensate drain line and cleaned the evaporator coils. I also removed debris from the outside unit and replaced all filters before leaving the system in great working order. I scheduled the next annual maintenance check for the client.
