Clayton NC Heating & Air Conditioning Services

Jackson and Sons has provided full-service residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services in Clayton, NC since 1974.

Do I need a AC tune up in my Clayton area home?

Regular tune-ups can help extend the lifespan of your AC, improve efficiency, and prevent breakdowns. If you have noticed a decrease in cooling performance, increased energy bills, or unusual noises, it may be time for a tune-up. Scheduling an annual tune-up with a licensed HVAC professional is recommended to keep your AC running smoothly and effectively. A tune-up can also catch potential problems early and save you money on repairs in the long run.

How often should I get a Mainteance on my AC and Heating System?

It is recommended to have your AC and heating system checked out and maintained once a year, usually just before the cooling or heating season begins. By doing so, you can increase the system's lifespan, ensure its effectiveness, and guard against malfunctions. However, depending on variables like usage, system age, and environmental conditions, maintenance frequency may change. To come up with a schedule that meets your unique requirements, it is best to speak with a certified HVAC professional. Furthermore, scheduling maintenance following significant weather events, like a heat wave or a cold snap, can help identify any potential problems and stop further harm to the system.

What will a spring AC tune up do for my home?

A spring AC tune-up can improve the efficiency and performance of your air conditioning system. During a tune-up, a licensed HVAC technician will inspect and clean key components, such as the coils and fan blades, to remove any debris that could decrease efficiency and cause malfunctions. The technician will also check refrigerant levels, adjust the thermostat, and lubricate moving parts to ensure proper operation. This can help prolong the lifespan of your AC, improve indoor air quality, and lower energy bills by reducing strain on the system. By having a spring tune-up, you can avoid breakdowns during hot weather and ensure your home stays cool and comfortable all season.

Read our reviews to learn why your neighbors call us first for their home and business comfort needs in Clayton, NC, then call us at 919-734-9611 to see what we can do for you.

Recent Jobs and Reviews in Clayton, NC

Rated 4.9 out of 5 stars based on 153 customer reviews

Our Local Reviews by City

Job Locations and Reviews

Josh W.
Josh W. Checked in
Tech performed esa, tech found hardstart kit testing outside of specs and recommended replacement, customer declined at this time, system is back on and operating properly at this time.
Clayton, NC 27527
Josh W.
Josh W. Checked in
Tech performed esa on one system. Tech did not find any issues with system operation at this time. Tech found that evaporator coil is rusted but did not detect any leaks at this time. Tech informed customer of age and condition and recommended that customer think about replacement. All is good at this time. Tech did not have 12x24x1 filters.
Clayton, NC 27527
Demarcus  M.
Demarcus M. Checked in
Fix hood and replace
Clayton, NC 27520
Joshua C.
Joshua C. Checked in
Performed CMA Inspection on 3 split heat pump systems and 1 mini split heat pump system. All electrical tested within acceptable range. Filters change and/or cleaned. No challenges present today. All systems cooling properly with temperature changeovers between 18-20 degrees.
Clayton, NC 27520
Matthew L.
Matthew L. Checked in
Tech returned to further diagnose RTU#4. Found blower door panel for RTU #15 (serial 538L) fallen off. Secured panel with new screws. On RTU #4, Lennox RTU (serial 1828) tech traced Y2 circuit. Tech found high pressure switch for forward (Y2) compressor electrically open. Tech bypassed high pressure switch for testing purposes. High pressure switch for the other compressor Y1 has already been bypassed prior to today's visit. Both circuits ran, but fan motor further away from disconnect did not run. Tech found common wire fallen off of fan motor. Plugged fan motor back in and tightened all 3 spade connections. Both fan motors are wired to run together all the time. Both circuits are now running when called with both fan motors running. Tech allowed system to stabilize and recorded Y2 refrigerant pressures. Tech also noticed that data tags for both fan motors call for a 12.5uf fan capacitor. There is a 15uf installed. It is reading 7.2uf. The 12.5uf capacitor for the other fan motor is
Clayton, NC
Joseph C.
Joseph C. Checked in
Upon arrival tech found condenser not running, after inspection tech found tripped float switch from clogged drain. Tech cleared drain and added union, also spoke to customer about EZ Trap drain for better drainage. Customer signed up for MSA.
Clayton, NC 27527
Kyle W.
Kyle W. Checked in
Thermostat satisfied at 73 upon arrival. Stated system has been working properly as of the past day. Cycled system up to 2nd stage with no challenges. Amp draws/pressures within specs. Changeover of 20 degrees. Compressor amp draws slightly high at 10.5A due to clogged condenser coils. Intermittent challenge may be present, but unable to duplicate any issues during today’s visit. Invested in PSA (1) system. Schedule 1st visit.
Clayton, NC 27527
Aidan T.
Aidan T. Checked in
- RTU #15 Tech found disconnect shut off and restored power to test operation. Confirmed compressor is not grounded and measures in the green zone on megohm reader. System is operating normally and did not trip the fire alarm after 3 hours of cycling. - RTU #2 Tech found compressor disconnected from contactor on load side. Found compressor megohms reading in the red zone on all three terminals. Tech ran system to test operation and found compressor malfunctioning with suction pressure dropping below zero and discharge pressure at 202.3. Tech reversed phase power on load side of contactor to test compressor running backward and observed blower running in reverse. Confirmed faulty compressor after reviewing metering device, evaporator coil, and proper air flow. System is not equipped with any liquid line solenoid valves. Compressor must be replaced before system operates normally. Recommended system replacement on account of age and cost of repairs. - RTU #4 Tech found circuit #1 oper
Clayton, NC
Matthew L.
Matthew L. Checked in
Sealed condensate tubing in pvc entering and exit. Installed French drain at exit. Condensate pump is working correctly
Clayton, NC 27520
Joshua C.
Joshua C. Checked in
RTU 3 - upon arrival, circuit 1 was disconnected at the compressor. No information available as to why this is the case. Technician Megohm tested the compressor and found the winding to be in the BAD range. Additionally, the evaporator coil is very rusted. No leaks could be pinpointed at today’s visit. Temperature change over is around 12-13 degrees, and system is running at 1/2 capacity with circuit 1 being down. Turned over to field supervisors office to discuss options with customer. RTU 15 - system shut off at disconnect when technician arrived. Per customer, this system has had issues in the past regarding the fire alarm. Technician checked what components they could and everything tested within spec. Compressor is in CAUTION range but nothing is indicating that it would not work. Coils do show some rust, no leak could be found today. Tech would recommend having a service tech come out to further diagnose the challenges regarding the fire alarm system. RTU 2 - Upon arrival the t
Clayton, NC
Kenny C.
Kenny C. Checked in
Performed ESA, tech found no issues at todays visit. Tech jumped out heat and found heat to come on without any problems. Cleaned and serviced downstairs system only.
Clayton, NC 27527
Kenny C.
Kenny C. Checked in
Performed ESA, no issues found at todays visit. Both uv bulbs need to be changed out. Recommended plasma air purifiers inside. Homeowner stated next visit he would like to have them installed possibly. Both systems are back on and cooling.
Clayton, NC 27527
Landen  H.
Landen H. Checked in
Tech washed and serviced both units and found no challenges at this time. Both sys are up and cooling with a delta t within specs at this time. Tech recommended plasma air for better air quality and to help with mildew build up. Customer would like to wait and speak with spouse.
Clayton, NC 27520
Landen  H.
Landen H. Checked in
Tech washed and serviced unit and found capacitor to be testing at 40.9 when rated for 45mfd tech recommended replacement customer would like to wait for now. Customer invested in psa monthly u it is up and cooling properly at this time.
Clayton, NC 27527
Joshua C.
Joshua C. Checked in
Performed CMA filter change and also replaced Slim Lime Mini Split Condensate Pump. After pump was replaced, technician tested several times without issue (video provided). Customer billed out for repairs. And invoice sent to email on file. Main contact Johnny Scott was not available today, assistant pro signed for work completed.
Clayton, NC 27520
Romario  T.
Romario T. Checked in
System was cool ign upon arrival, Tested the zone system system and noticed high static pressure as the system operated with one zone closed. Tech checked the damper motors for proper operation. Found the system shutting off the condenser on low temperature cut off. Found filters extremely clogged. Tech Replaced the filters and tested the system in cool mode again and zone temperature was now maintained at 49-50 degrees instead of 40 degrees(low temperature computing out). Customer approved replacing the filters. Tech recommended installing a plasma air purifier to help with dust and bacteria control. Customer requested an estimate and will go over it with her husband to make a decision. System is back cooling.
Clayton, NC 27520
Caleb S.
Caleb S. Checked in
Emailed proposal. Customer is getting multiple quotes.
Clayton, NC 27520
Review
Landen was Professional and very conscientious throughout the entire process
Tom Wooditch - Clayton, NC 27527
Landen  H.
Landen H. Checked in
Tech washed and serviced unit and found no challenges at this time both systems are newer. Customer extended psa 2 sys via check. Both units are up and running with a delta t within spec.
Clayton, NC 27527
Aaron L.
Aaron L. Checked in
Took pictures for sales proposal
Clayton, NC 27520
David C.
David C. Checked in
Install light switch
Clayton, NC 27520
Noah C.
Noah C. Checked in
Upon arrival tech found system very low on refrigerant. Performed leak search and located leak at evaporator coil. Built estimate for leak repair, we will need to verify warranty once able to when office opens back up and manufacture opens up. Call customer to verify if system is under a 10 year warranty or not, customer will make decision on fixing leak or replacing coil at that time.
Clayton, NC 27520
Derek J.
Derek J. Checked in
Upon arrival tech found system low on Freon. Added 6lbs of R410A to get system properly charged. Performed leak search at 4 service ports at condenser with soap bubbles and found the schrader valve on the liquid line leaking. Tech replaced with new. System is back operational.
Clayton, NC 27520
Derek J.
Derek J. Checked in
Upon arrival tech was informed system 2 and system 3 did not seem to be working. Tech found both thermostats flashing to reset date and time. Reset and thermostat came back on. Tech found all 3 systems running. System 2 delta T was in an ok range but pressures indicated system was a little low on Freon. System 1 and a ok delta T and pressures were ok. All 3 system are 20 years old and R22 Freon. After speaking with manager they would like to start getting quotes beginning with system #1 to begin replacing. Customer doesn’t want to invest anymore into system.
Clayton, NC 27520
Derek J.
Derek J. Checked in
Tech returned to replace TXV in air handler under full warranty. Pressure tested with nitrogen and pulled vacuum down to 370 microns. Tech added 8lbs 5oz of R410A to get charge correct. System is back operational at this time.
Clayton, NC 27520
Derek J.
Derek J. Checked in
Upon arrival tech was informed of issues found during home inspection. Corrections made are, upstairs line set had a small piece of insulation added to it. Downstairs return line had insulation fall down from broken strap, pulled insulation up and replaced panduit. Downstairs branch line was sagging, added hanger strap to raise back up. Coil was producing excessive condensation due to clogged drain line, cut line and cleared with nitrogen and added 3/4” union for future cleaning.
Clayton, NC 27527
Review
Excellent Service
CASTRAT - Clayton, NC 27527
Review
Matt was very knowledgeable, pleasant and engaging with his customers!! It was a great customer service experience!
Michael - Clayton, NC 27527
Review
Jackson & Sons sent a professional, knowledgeable and respectful technician, Landen H. , to inspect and service our heating and cooling system. Landen was thorough with his inspection and servicing of the unit. He answered my questions and provided information that was most helpful.
MILLS - Clayton, NC 27520
Review
I have used Jackson and Sons for a few years now and have yet to have a negative interaction with the company. They came out within 6 hours of my phone call to the comapny to help with my HVAC unit. Sourced and fixed the issue within an hour. Solid tech and service.
GOEDEN - Clayton, NC 27520
Review
I’m guessing he spoke with the renter. Which is fine. The renter said everyone was super respectful. But maybe a call after it was done? I got a text that it was done.
Sophia - Clayton, NC 27527
Review
He did a good job of explaining things clearly and answering my questions.
Sophia - Clayton, NC 27527
Review
Great job! Had our A/C back up and running in less than an hour.
Bobby - Clayton, NC 27527
Review
The guys were friendly and courteous and went right to work. They assured us that it was done right this time???
Daniel - Clayton, NC 27520
Review
Very professional and explained the different options
BENNETT - Clayton, NC 27520
Review
Great service crew. However the people we dealt with on the phone were not. Told us Tuesday was the day and no one showed up or called. I called Wednesday morning and was told that I was actually scheduled for that day. I was told 2:00 pm. I stated that I really didn’t want it to be late as we waited all day the day before. Finally showed up at 5:30. I am hoping that this is not how the worry free service plan works as the only worry free is you not worrying if you show up or return calls when you say you will
Daniel - Clayton, NC 27520
Review
Very friendly and professional
HATCHER - Clayton, NC 27520
Review
Tech was unfriendly and acted like he didn’t want to be here. If this is how our worry free 10 year warranty is going to be then we feel like we wasted 4500.00$!!!
Daniel - Clayton, NC 27520
Response from Jackson & Sons:

Mr. Young, I am notifying our managers for you. You will hear from someone soon. Thank you for making us aware of this issue. Janet Pipkin, Marketing Director

Review
Great service and professionalism
Bobby - Clayton, NC 27527
Review
Our installers were excellent. Finished the job in one day!!!
Daniel Young - Clayton, NC 27520
Review
Nice guy. Explained everything very thoroughly!!!
Daniel - Clayton, NC 27520
Review
Nice and knowledgeable
Daniel - Clayton, NC 27520
Review
Very friendly nice man. Fixed our problem with in a couple of minutes..
SIMMERING - Clayton, NC 27520
Review
Joshua was great. Took his time and did a through job. Very personable friendly nice young man.
SIMMERING - Clayton, NC 27520
Review
Thorough and competent service on my routine maintenance! Landen was great. (Sorry about all the leaves that had accumulated in my AC unit!)
Deborah H. - Clayton, NC 27520
Review
Excellent service!
ERMISH - Clayton, NC 27520
Review
Professional service
OLSON - Clayton, NC 27527
Review
Randy is awesome!
MOORING - Clayton, NC 27520
Review
Jackson and Sons has always provided outstanding service with our HVAC. Our technician today, Arturo was the very model of professionalism. Knowledgeable, polite, insuring that we understood what he was doing and the benefits to the overall system. We simply couldn’t be more pleased!
ALLES - Clayton, NC 27527
Review
Excellent Service
JOYNER - Clayton, NC 27520

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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Why Jackson & Sons

Licensed, Bonded & Insured
Energy Efficient Experts
Same Day Repairs
5 Star Service
Dependable Warranties
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