Clayton NC Heating & Air Conditioning Services

Jackson and Sons has provided full-service residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services in Clayton, NC since 1974.

Do I need a AC tune up in my Clayton area home?

Regular tune-ups can help extend the lifespan of your AC, improve efficiency, and prevent breakdowns. If you have noticed a decrease in cooling performance, increased energy bills, or unusual noises, it may be time for a tune-up. Scheduling an annual tune-up with a licensed HVAC professional is recommended to keep your AC running smoothly and effectively. A tune-up can also catch potential problems early and save you money on repairs in the long run.

How often should I get a Mainteance on my AC and Heating System?

It is recommended to have your AC and heating system checked out and maintained once a year, usually just before the cooling or heating season begins. By doing so, you can increase the system's lifespan, ensure its effectiveness, and guard against malfunctions. However, depending on variables like usage, system age, and environmental conditions, maintenance frequency may change. To come up with a schedule that meets your unique requirements, it is best to speak with a certified HVAC professional. Furthermore, scheduling maintenance following significant weather events, like a heat wave or a cold snap, can help identify any potential problems and stop further harm to the system.

What will a spring AC tune up do for my home?

A spring AC tune-up can improve the efficiency and performance of your air conditioning system. During a tune-up, a licensed HVAC technician will inspect and clean key components, such as the coils and fan blades, to remove any debris that could decrease efficiency and cause malfunctions. The technician will also check refrigerant levels, adjust the thermostat, and lubricate moving parts to ensure proper operation. This can help prolong the lifespan of your AC, improve indoor air quality, and lower energy bills by reducing strain on the system. By having a spring tune-up, you can avoid breakdowns during hot weather and ensure your home stays cool and comfortable all season.

Read our reviews to learn why your neighbors call us first for their home and business comfort needs in Clayton, NC, then call us at 919-734-9611 to see what we can do for you.

Recent Jobs and Reviews in Clayton, NC

Rated 4.9 out of 5 stars based on 161 customer reviews

Our Local Reviews by City

Job Locations and Reviews

David  S.
David S. Checked in
— Performed CMA Inspection on 4 Split System Heat Pumps, 1 Split AC System, 1 Mini Split System Heat Pump, Oven Hood Exhaust Fan & Make Up Air, and 1 Dehumidifier. Air Rotation Heater above Members Lounge is not part of service plan. — Arrived to find Thermostat for System 1 set to emergency heat. Corrected setting to heat and verified proper operation. — System 3 - 2012 Trane 3 Ton Split AC: Dining Area: Outdoor fan motor capacitor tested weak. This will have a negative effect on the lifespan of the motor. Recommend replacement of capacitor. This was documented at last maintenance visit. Provided updated estimate for 5 mfd capacitor. — System 5 - 2023 Trane 5 Ton Split Heat Pump: Pro Shop: Outdoor fan motor capacitor tested weak. This will have a negative effect on the lifespan of the motor. Recommend replacement of capacitor. This was documented at last maintenance visit. Verified unit is past 1 year commercial warranty. Provided updated estimate for 7.5 mfd capacitor. — Customer
Clayton, NC 27520
Percy M.
Percy M. Checked in
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
Clayton, NC 27520
Caleb S.
Caleb S. Checked in
Customer was unable to get approved through GoodLeap. Emailed proposal.
Clayton, NC 27520
Tyler T.
Tyler T. Checked in
Tech washed and serviced unit per service agreement, upon arrival tech saw that condensing fan was not on but compressor was on, tech cut power to condenser and turned it back on and fan kicked on, tech finished service and cut power back on, when tech was collecting materials the fan cut back off but compressor was still running, tech made sure connections were on tight and everything checked out, tech cut power off and back on ad fan station running again, the system is running and holding a delta t of 20+ degrees
Clayton, NC 27520
Landen  H.
Landen H. Checked in
Tech washed and serviced unit and found no challenges at this time. Unit is up heating and cooling properly at this time.
Clayton, NC 27527
Landen  H.
Landen H. Checked in
Tech washed and serviced unit and found no challenges at this time unit is 2 years old. Tech spoke with customer about service agreement’s customer was not interested in investing at this time only wanted one time service. Unit is up heating and cooling properly at this time.
Clayton, NC 27527
Spencer C.
Spencer C. Checked in
Tech replaced exhaust pipe and found pipe full of water. Tech broke part of exhaust connection to the inducer motor and was able to use a coupler to provide temporary heating. System is heating properly and no water sloshing in inducer motor. Need to return with part.
Clayton, NC 27527
David C.
David C. Checked in
Relocating Existing Air Handler
Clayton, NC 27520
Juan  R.
Juan R. Checked in
MUZWR12NAU1/MSZ-WR12NA-U1
Clayton, NC 27520
Review
Excellent work
Ernie - Clayton, NC 27527
Percy M.
Percy M. Checked in
TECH COMPLETED FILTER CHANGE OF 3-20x20x1 FILTERS.
Clayton, NC 27520
Percy M.
Percy M. Checked in
PERFORMED CMA INSPECTION ON 4 SPLIT SYSTEMS. SPLIT SYSTEM #3 DUAL RUN CAPACITOR RATED FOR 35/5mf TESTED WEAK AT 32.32. CAPACITOR DUE FOR FAILURE, RECOMMEND REPLACEMENT OF CAPACITOR. THERE IS AN ESTIMATE ATTACHED TO THIS INVOICE FOR REPLACEMENT OF DUAL RUN CAPACITOR FOR SPLIT SYSTEM #3. SPLIT SYSTEM #4 DUAL RUN CAPACITOR RATED FOR 35/5mf TESTED WEAK ON COMPRESSOR SIDE AT 27.00. CAPACITOR DUE FOR FAILURE, RECOMMEND REPLACEMENT OF CAPACITOR. THERE IS AN ESTIMATE ATTACHED TO THIS INVOICE FOR REPLACEMENT OF DUAL RUN CAPACITOR FOR SPLIT SYSTEM #4. ALL SYSTEMS ARE PERFORMING PROPERLY AT THIS TIME. THERE ARE PICTURES AND A PERFORMANCE REPORT ATTACHED TO THIS INVOICE.
Clayton, NC 27520
Ricardo  T.
Ricardo T. Checked in
Tech washed and serviced unit and found no challenges at this time. Customer uses their own filters.
Clayton, NC 27527
Derek J.
Derek J. Checked in
Upon arrival tech was informed system was turned off at thermostat but system was still running. Inspected and found thermostat fan mode was in the On position. Changed to auto and system cut off. Turned heat on for a few minutes then back off and everything is back operational at this time.
Clayton, NC 27520
Spencer C.
Spencer C. Checked in
Tech found furnace throwing a pressure switch error code. Tech restarted furnace and found it lighting up properly but noticed water sloshing around inside the vent pipe. Tech found the vent pipe angle was incorrect and water is unable to flow back to the trap. Tech also verified furnace trap and drain lines are not clogged. Tech also noticed the 90 degree elbow is leaking. Tech quoted correcting the vent piping. 1 2 inch coupler and 1 2 inch 90 degree needed.
Clayton, NC 27527
Noah C.
Noah C. Checked in
Tech sealed all foundation vents with spray foam, also added foam board to interior of crawlspace door. All photos on file.
Clayton, NC 27520
Kyle W.
Kyle W. Checked in
Crawlspace company recommended adding encapsulation to crawlspace, sump pump, and digging trench around foundation to prevent water from entering through foundation. During inspection they stated sunlight can be seen through foundation vents where they were sealed during dehumidifier installation, and crawlspace door should be sealed as well. Found some areas on vents that can be touched up, but also areas where framing meets foundation in need of addressing cracks which customer is aware we cannot address. Customer is requesting we use a sealant such as spray foam instead of clear silicone for vents. Also requested that we insulate/seal 3x2ft crawlspace door. Office will look further into solution and reach out to customer. Verified dehumidifier is working properly. Sealing vents where needed, and encapsulating crawlspace would enhance performance.
Clayton, NC 27520
Alex R.
Alex R. Checked in
Replace broken gate valve inside the house with a new pex ball valve. Installed access panel to cover new valve
Clayton, NC 27527
Spencer C.
Spencer C. Checked in
Tech found yellow and orange blowing fuses. Tech disconnected thermostat wires and found continuity between orange, blue and yellow on thermostat wire from air handler to thermostat. Tech replaced thermostat wire and verified system is heating and cooling properly.
Clayton, NC 27527
Percy M.
Percy M. Checked in
PERFORMED CMA FILTER CHANGE. TECH WASHED WASHABLE FILTERS, TECH WILL BE RETURNING TO REPLACE NON-WASHABLE FILTERS.
Clayton, NC 27520
Percy M.
Percy M. Checked in
WILL BE RETURNING
Clayton, NC 27520
Landen  H.
Landen H. Checked in
Tech washed and serviced unit and found no challenges at this time. Customer uses cleanable filters and cleans them there selves. Unit is up and heating and cooling properly at this time.
Clayton, NC 27520
Matthew L.
Matthew L. Checked in
Checked all wiring at disconnect, condensing unit, and main panel. Had to tape white wire at main panel breaker for air handler. Also put more caulk on line set sleeve in foundation. See pics
Clayton, NC 27527
Dalton  B.
Dalton B. Checked in
Relocated drain line
Clayton, NC 27520
Dalton  B.
Dalton B. Checked in
Install Trane 1.5 Ton Heat Pump With Air Handler With Plasma Air With Programmable Thermostat
Clayton, NC 27527
Derek J.
Derek J. Checked in
Upon arrival tech was shown blank thermostat. Inspected system and 45amp breaker in a rage panel tripped due to line voltage wires touching inside air handler for heat strip contactor. Cut back burnt end of wired and reconnected to heat strip contactor. Turned system on and heat pump and heat strips came on with no issues. No charge due to new install. System is back operational at this time. Homeowner stated drain line needs to be relocated per install agreement. Office will need to reach out with more information.
Clayton, NC 27520
Review
Tyler was prompt, efficient, professional and did a great job!
Bobby - Clayton, NC 27527
Review
Great experience. Technician was very learned in HVAC. Did a very thorough job on the 6 month service. Highly recommend Jackson and sons.
Thomas - Clayton, NC 27520
Review
Ricardo was very personable. Polite and informative. Nice guy!!
Laura - Clayton, NC 27520
Review
It eases my mind to know that Jackson & Sons will be thoroughly checking my HVAC twice a year. Just had my cold season check this a.m. with Ricardo T. He's an excellent representative for J&Sons: personable, explains anything I have a question about, polite. Love this company!
Deborah - Clayton, NC 27520
Review
I am grateful that the gas finally was connected to my furnace just prior to the cooler temperatures.
Virginia - Clayton, NC 27527
Review
I appreciated his time spent doing the installation.
Virginia - Clayton, NC 27527
Review
Through and informative
REID - Clayton, NC 27527
Review
Landen was Professional and very conscientious throughout the entire process
Tom Wooditch - Clayton, NC 27527
Review
Excellent Service
CASTRAT - Clayton, NC 27527
Review
Matt was very knowledgeable, pleasant and engaging with his customers!! It was a great customer service experience!
Michael - Clayton, NC 27527
Review
Jackson & Sons sent a professional, knowledgeable and respectful technician, Landen H. , to inspect and service our heating and cooling system. Landen was thorough with his inspection and servicing of the unit. He answered my questions and provided information that was most helpful.
MILLS - Clayton, NC 27520
Review
I have used Jackson and Sons for a few years now and have yet to have a negative interaction with the company. They came out within 6 hours of my phone call to the comapny to help with my HVAC unit. Sourced and fixed the issue within an hour. Solid tech and service.
GOEDEN - Clayton, NC 27520
Review
I’m guessing he spoke with the renter. Which is fine. The renter said everyone was super respectful. But maybe a call after it was done? I got a text that it was done.
Sophia - Clayton, NC 27527
Review
He did a good job of explaining things clearly and answering my questions.
Sophia - Clayton, NC 27527
Review
Great job! Had our A/C back up and running in less than an hour.
Bobby - Clayton, NC 27527
Review
The guys were friendly and courteous and went right to work. They assured us that it was done right this time???
Daniel - Clayton, NC 27520
Review
Very professional and explained the different options
BENNETT - Clayton, NC 27520
Review
Great service crew. However the people we dealt with on the phone were not. Told us Tuesday was the day and no one showed up or called. I called Wednesday morning and was told that I was actually scheduled for that day. I was told 2:00 pm. I stated that I really didn’t want it to be late as we waited all day the day before. Finally showed up at 5:30. I am hoping that this is not how the worry free service plan works as the only worry free is you not worrying if you show up or return calls when you say you will
Daniel - Clayton, NC 27520
Review
Very friendly and professional
HATCHER - Clayton, NC 27520
Review
Tech was unfriendly and acted like he didn’t want to be here. If this is how our worry free 10 year warranty is going to be then we feel like we wasted 4500.00$!!!
Daniel - Clayton, NC 27520
Response from Jackson & Sons:

Mr. Young, I am notifying our managers for you. You will hear from someone soon. Thank you for making us aware of this issue. Janet Pipkin, Marketing Director

Review
Great service and professionalism
Bobby - Clayton, NC 27527
Review
Our installers were excellent. Finished the job in one day!!!
Daniel Young - Clayton, NC 27520
Review
Nice guy. Explained everything very thoroughly!!!
Daniel - Clayton, NC 27520
Review
Nice and knowledgeable
Daniel - Clayton, NC 27520

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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Why Jackson & Sons

Licensed, Bonded & Insured
Energy Efficient Experts
Same Day Repairs
5 Star Service
Dependable Warranties
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