Read our reviews to learn why your neighbors call us first for their home and business comfort needs in Clayton, NC, then call us at 919-734-9611 to see what we can do for you.
Local Reviews
for Clayton, NC
Our Reviews by City
Excellent Service!
MOORING - Clayton, NC 27520
Randy is awesome!
Excellent Service!!!
SIMMERING - Clayton, NC 27520
Excellent service
HOOKER - Clayton, NC 27520
Really appreciate the punctuality, reliability, and courtesy of J&Sons technicians. They're the best!
Excellent Service
HICKMAN - Clayton, NC 27527
First class service!
Superb service
OLSON - Clayton, NC 27527
Timely, professional superb service
Professionally done / excellent service
OLSON - Clayton, NC 27527
Explained everything that was done. Extremely professional
Great service
David - Clayton, NC 27520
Great service provided
EDWARDS - Clayton, NC 27520
Very good service. Great at giving information about your product and telling you what they are doing.
Excellent service
KRYSTY - Clayton, NC 27520
Professionally executed
OLSON - Clayton, NC 27527
Excellent service and extremely professional
Awesome Five Star Service
HICKMAN - Clayton, NC 27527
Couldn’t be happier! After hours premium service!
Excellent service!
HICKMAN - Clayton, NC 27527
Thanks so much for your prompt response on a Saturday evening! You guys are the best:)
Excellent Service
Derek - Clayton, NC 27527
Noah was outstanding explained everything very well
Excellent & Timely Service
OLSON - Clayton, NC 27527
Excellent service
Kevin - Clayton, NC 27520
Great technicians
TALTON - Clayton, NC 27527
Landen is very thorough and does a terrific job
Excellent service
WADDELL - Clayton, NC 27527
Landen was very professional and punctual
Great
Walter - Clayton, NC 27527
Very knowledgeable n thoroughly went over everything with us both pros n cons to just replacing compressor vs benefits of new unit
Excellent work
LEON - Clayton, NC 27520
The crew that installed my unit were very professional, friendly and conscientious. They covered my stairs with plastic to protect it during removal and installation of units.
Heat Pump Replacement
HATCHER - Clayton, NC 27520
Very professional Covered the stairs with plastic to protect them while installing the unit. Cleaned up area before leaving.
Amazing Service
Bobby - Clayton, NC 27527
Derek and Dalton were professional, courteous and efficient. They made the install process seamless!!!!! Their attention to detail was great. Would highly recommend them!
Great service!!!!!!
Bobby - Clayton, NC 27527
Fantastic service and very knowledgeable
Awesome service!
HICKMAN - Clayton, NC 27527
Thanks for exceeding our expectations!
Very quick service!
BAUMGARDNER - Clayton, NC 27520
Excellent Service
MILLS - Clayton, NC 27520
Noah Carter is a very impressive young man. Noah was thorough, professional and courteous. He was very attentive to detail, covering every aspect of service for our system. There are wires in the unit that with vibration rub metal, something I wasn't aware of and no other tech had ever addressed but Noah did. He wanted to make sure they didn't rub and wear out and possibly cause sparks and a fire so he took measures to prevent that from happening. He was very respectful and pleasant and we would like him to be our permanent technician.
Donald S.
Changed thermostat settings passwords are 3267 Older vision pro does not have password but need to go into programming and remove lock and set temp Put all thermostats at 71 and 70 heat permanent hold
Josh C.
Performed routine maintenance per energy savings agreement. Technician did not find any challenges in regards to the furnace at todays visit. While performing maintenance on the condenser the tech did discover that the dual run capacitor is running roughly 40% weak. Technician brought this to the customers attention and quoted 365 plus tax for turbo capacitor. Customer approved and repair made. No other challenges were present. System is heating properly and holding a delta t of 20+ degrees.
Josh C.
Performed routine maintenance per energy savings agreement. Technician was unable to find any challenges with system performance today. System is heating properly and holding a delta t of 20+ degrees. Technician did recommend the installation of a plasma air purifier for optimal indoor air quality. Tech quoted promo price of 810 plus tax. Tech added to estimate for future reference.
Donald S.
System 1 indoor fan amps are high System 3 and 4 out door fans run high amps and capacitors are weak
Josh C.
Performed routine maintenance per energy savings agreement. Technician found no challenges at this time with system operation. System is heating properly and holding a 20+ degree delta t. There is rust present in the system, but it does not seem to be affecting performance at this time, . Customer was notified and shown pictures. Tech assured them we will monitor going forward. Customer renewed PSA via card.
Donald S.
Thermostat lost correct programming. possibly from changing wifi carriers and he may have set it to heat pump. Quoted price on new thermostat if problem persists.
Donald S.
Unit 6 in card room had blank thermostat due to blown fuse. System does not draw 60amps and determined fault to be from disconnects fuse holder to be a little loose. Each leg draws 26amps with heatstrips running. Unit 3 is working, was behind only because it was heating number 6 area
Matthew L.
Tech removed burnt and shorted line voltage wiring from whip. Replaced line voltage wiring and torqued connections. Ensured liquid tite is sealed. Need to call back to schedule return trip to return key, cycle breaker, and flip disconnect.
Jesse J.
Tech preformed CMA FILTER CHANGE on 3 Air Handlers and 1 Mini Split Air Handler. Tech replaced all air filters and cleaned washable filters. Tech has attached Filter Change Report to invoice along with pictures.
Landen H.
Tech washed and serviced unit and found upstairs unit did have a leak that previous tech found customer is aware and would like to wait to do anything for now we have already had field supervisor come out.
Landen H.
Tech washed and serviced unit and found no challenges with down stairs unit when tech went to pull off power compartment door on upstairs condenser 240 line coming in to the unit started to smoke and ark tech pulled disconnect and found that the wires in the whip from the disconnect over time have deteriorated and broke down and causing wires to ark and melt in half tech informed customer and quoted them for rewiring from disconnect to the contractor. Customer would like to speak with supervisor before approving the fix and also before extending to monthly plan.
Randy K.
Performed a filter change on 4 Trane air handlers, cleared traps.
Spencer C.
Tech replaced and disposed all filters
Romario T.
Found a pressure switch fault code error. Pressure switches are cleared and operating properly. Tech found an obstruction in the inducer draft assembly/flue pipe (dead bird) blocking the airflow which was not allowing the one of the pressures switches to close. Tech cleared out the obstruction and heat started up without challenges. Equipment is operating properly.
Josh C.
Performed preventative maintenance per energy savings agreement. Technician found no challenges with system performance at todays visit. System is heating and cooling properly and holding a delta t of 20 degrees.
Austin W.
Performed CMA inspection on 4 gas package systems, 1 dehumidifier, and 2 make up air systems. Gas package system 3 is not in use and inoperable at thermostat. All other systems operating correctly at time of service.
Austin W.
Performed CMA inspection on 3 gas package systems, 1 dehumidifier, and 2 make up air systems. All systems operating correctly at time of service.
Donald S.
System not hearing due to bad induced draft assembly With the church giving house away to make room for parking lot they did not want to spend that level of money Also found drain was broken
Donald S.
Gas pack system thermostat was programmed as a heat pump Suspect that we programed unit as a heat pump by mistake last time we were here No charge per service warranty.
Donald S.
System was not heating or cooling due to bad transformer. Replaced transformer and sourced issue to be caused be thermostat wire chaffing on all thread Moved wire away from chaffed spot and no further issues.
Luis R.
Tech found the w wire was at aux terminal not the w1 terminal tech did adjust wires and settings unjt is heat properly
Luis R.
Tech found 1st floor 14in Honeywell damper was not opening fully when called tech suspected damper being open 50 percent causing back pressure to the 2nd floor zones and pushing them opening tech quoted out for replacing zone board motor. Tech left upstairs thermostat on auto for comfort. Customer informed tech sons room can wait on repair.
Campbell C.
Tech found upstairs uv bulb burnt out. Tech informed homeowner. Homeowner stated they just put the bulb in but homeowner supplies bulb. Tech informed homeowner we can not swap bulb under warranty due to bulb not being purchased through Jackson and sons. Tech informed homeowner just because it says 1 year bulb does not mean it will last 1 year. Tech informed and left homeowner with pamphlet on plasma air. If plasma air is purchased by homeowner we will charge 100+ tax for installation fee of customer supplied plasma.
Luis R.
Customer informed tech that it gets extremely hot up stairs even tho thermostat is satisfied as well as in sons room. Tech found in sons room he has 2 supply lines a 6in and a 4 in coming off a 8 in from box tech suspect to much air is going to sons room for size of room. Will need 2 techs to return to eliminate 4in and splice to 6in and remove 8in supply to allow appropriate air flow. Tech also believes thermostat sensors are failing but we’re operating correctly when tech was on site. Tech did advise to customer to swap thermostats 1st to 2nd floor to see if that makes a difference. To know if it’s zone board or thermostat failing. Customer agreed. Office to quote 2 techs coming and performing repairs for sons room due to space in ceiling.
Luis R.
Tech returned to replace gas valve tech adjusted pressure to natural gas system is operating correctly at this time
