Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your New Bern, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Local Reviews
for New Bern, NC
Our Reviews by City
Great
CHARLOTTE - New Bern, NC
Al did an excellent job. He was thorough, efficient and explained things very well. And he was kind with my old dog! Jackson & Sons is lucky to have him
Great Service
Avery - New Bern, NC
Reputable and Dependable
Willie - New Bern, NC
Nate was outstanding..he greeted me with professionalism, quickly revealed the services the company offered while not using common pressure techniques. He did a great job on my hvac unit, utilizing corvid safe practices and exceptional customer service..I will most definitely request him and Jackson and Son my next service call..
Outstanding customer service.
ED - New Bern, NC
The 6 month service work for our systems was conducted in the utmost professional and effective manner today.
Great service and very nice!
AIMEE - New Bern, NC
Very happy with service.
Great service
Michael - New Bern, NC
Tyler was prompt and professional. He shared with me what he was working on and what the problems were, explaining it as he worked.
Home owner
David - New Bern, NC
Great ,service rep on time .good personality,excellent workmanship !
Kenny was VERY professional and informative.Great Job!
ANTHONY - New Bern, NC
Excellent
Amanda - New Bern, NC
Great service!
BARBARA - New Bern, NC
Always a great experience. Prompt attention, courteous, knowledgeable, Matt was awesome!
Great Service
Ted - New Bern, NC
Great Service
PRIME - New Bern, NC
This was to complete work that was approved. The techs arrived and explained in detail of what was going to happen. This was time consuming and I knew it would be. during them finishing up to complete the check we had a part fail. They did not hesitate to go get another one and replace it. It was nice to go into the building and have the same temp all the way around. This not only makes me happy but the customers as well. Thanks for a great job!
Very courteous
Keith - New Bern, NC
Professional, courteous and explained findings well
Great customer service
PRIME - New Bern, NC
Very good customer service and he took his time in explaining all the issues and how what we need to do to fix them. He was very detailed and made sure that he looked over each unit. Thanks for helping us and we look forward to working with you more.
Home owner
Ed - New Bern, NC
Excellent customer service and attention to detail in servicing our Trane HVAC systems.
Great service!
Aimee - New Bern, NC
He was very nice and knowledgeable.
Great, honest service
Joe - New Bern, NC
Seth did a fantastic job
Great Service. Responded quickly to my need.
Kenneth - New Bern, NC
Fantastic customer service
Ed - New Bern, NC
Today’s service was outstanding! Michael demonstrates the highest level of professionalism and expertise in resolving the HVAC matter.
great service
SECU - New Bern, NC
Matthew service call
Ken - New Bern, NC
Matthew was professional and thorough. He answered all my questions and addressed any concerns. .
Quick service!
Aimee - New Bern, NC
I called this morning with no heat. Brandon came exactly on time and finished quickly with my heat back on!
HVAC Service
Creight - New Bern, NC
Jackson's and Sons is very professional and courteous...would definitely recommend any homeowner or business use their service.
Great service
Beth - New Bern, NC
Awesome Service
Ed - New Bern, NC
Great job in conducting the 6-month maintenance service call. The service was extremely thorough, effective, and professional.
Kyle W.
2 SYSTEM TUNE UP
Tyler R.
Reset clean effects pre filter light.
Kenny C.
Maintenance on trane split system
Will M.
Esa
Kenny C.
Maintenance on split system
Kenny C.
Maintenance on 2 system trane split system
Kenny C.
Maintenance on trane split system
Kyle W.
ESA
Al K.
Servicing heat pump
Juan R.
Tech performed service on Goodman split system.
Juan R.
Tech performed service on Goodman split system.
Juan R.
Tech performed service on Fujitsu packaged heat pump.
Juan R.
Tech performed service on Bryant dual-fuel split system.
Juan R.
Tech performed service on Bryant split system.
Chris R.
Winter inspection
Cuyler H.
Maintenance on two systems
Donald S.
Heat
Matthew L.
Al K.
Servicing heat pump
Tyler R.
Donald S.
Nathan S.
Tech performed dryer vent cleaning.
Kyle W.
ESA
Matthew L.
Kenny C.
Maintenance on trane split system