Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your New Bern, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Local Reviews
for New Bern, NC
Our Reviews by City
Professional & Courteous
Debbie - New Bern, NC
Noah showed professionalism and courtesy when servicing our AC today.
SAVED THE DAY !
EASTERN CAROLINA WOMEN'S CENTER - New Bern, NC
Not only did the service for our A/C unit go GREAT! But they go out of their way with EXCELLENT CUSTOMER SERVICE ! Thank you Kevin !
Great Service!
Debbie - New Bern, NC
I was very impressed with the professionalism and kindness Caleb showed while repairing my AC. I would recommend Caleb and Jackson & Son for AC needs!
Great Service ! Quick Response Time !
EASTERN - New Bern, NC
Very nice technician
Jeffrey - New Bern, NC
Professional & Courteous
Debbie - New Bern, NC
Caleb was very professional and very knowledgeable of his job! He entered my home with cleanliness in mind. Always informing me of what was taking place and reassuring me everything was going well. I would definitely suggest Jackson & Son for Heating and AC service.
Great service
MICHELLE - New Bern, NC
Tyler was on time, knowledgeable, quick to diagnose AC problem, able to present all options with cost. Arranged for next appt for new unit.
Very professional
Thomas - New Bern, NC
Great Service
ALBERT - New Bern, NC
Service Technician Kyle Williams was professional and very personable. I was impressed with his knowledge of our HVAC systems.
Jim
BROOKDALE - New Bern, NC
Great job very professional the best
Maintenance
Bryant - New Bern, NC
Noah did an exceptional job on my mini split AC unit. Noah was very friendly and took time to explain things to me.
Great customer service!
Lateia - New Bern, NC
Had no issues whatsoever. Very informative, and answered any questions I had. Thank you!
Fantastic service!
Robert - New Bern, NC
Had problem in middle of the night. called first thing in morning, tech was there 2 hours latter.. great job !!
PRESCOTT - New Bern, NC
Excellent Service
EASTERN - New Bern, NC
Very professional! Did good job
John - New Bern, NC
Good experience
Incredible Customer Service!
KEITH - New Bern, NC
Owner
Edward - New Bern, NC
Tyler was very thorough…..thank you
Excellent Professional Service!
Lillian - New Bern, NC
I am very happy and satisfied with Jackson & Son annual maintenance program. Service is great and all my questions answered to my satisfaction. Technicians are very knowledgeable and courteous.
Great Service
Jhonnell - New Bern, NC
Great Service
Jhonnell - New Bern, NC
The service technician was very knowledgeable and informative.
Superior friendly customer service
DREW - New Bern, NC
Great service today!!
HOPE - New Bern, NC
Great tune up and happy with my service!!
Great service!
AIMEE - New Bern, NC
Jason did an excellent job and was awesome to work with.
MAYLON - New Bern, NC
Caleb S.
MITSUBISHI MINI SPLIT IS LEAKING WATER.
Matthew L.
Tech is servicing a Carrier gas furnace.
Noah C.
Performed tune up on one system.
Kevin B.
TECHNCIANS REMOVED THE OLD UNIT AND REPLACED IT WITH A NEW OUTDOOR CONDENSER
Jesse J.
Performed first visit esa.
Noah C.
Performed tune up on one system.
Noah C.
Performed tune up on Goodman split heat pump.
Noah C.
Performed tune up on Goodman split heat pump.
Caleb S.
HEIL HVAC SYSTEM IS NOT COOLING
Caleb S.
TRANE HVAC SYSTEM IS NOT COOLING
Wayne T.
TECHNICIANS REMOVED THE OLD UNIT AND REPLACED IT WITH A NEW SPLIT HEAT PUMP
Jesse J.
Diagnosed Trane split system.
Noah C.
Performed tune up on one system.
Caleb S.
GOODMAN HVAC SYSTEM IS NOT COOLING
Matthew L.
Tech is servicing a Carrier split system.
Matt C.
Tech performed tune up on trane package unit
Jacob C.
TECHNICIANS REMOVED THE OLD UNIT AND REPLACED IT WITH A NEW SPLIT HEAT PUMP
Randy K.
Full service on 2 gas package units, 1 exhaust fan
Kyle W.
TUNE UP SPLIT HEAT PUMP
Kyle W.
TUNE UP BRYANT SPLIT HEAT PUMP
Caleb S.
TRANE HVAC SYSTEM IS NOT COOLING
Caleb S.
GOODMAN HVAC SYSTEM IS NOT COOLING
Tyler R.
Randy K.
Full service on Gym units
Caleb S.
TRANE HVAC SYSTEM IS NOT HEATING