New Bern NC Heating & Air Conditioning Services

AHU#2 for the back of gym. System appears to be around 20 years old. Tech confirmed 3 phase 480 volt blower motor is shorted to ground. See picture. Tech confirmed model and serial number of AHU. Got pics of motor data tag and AHU data tag. Visually inspected outdoor unit. System has standing R22 pressure. Three pole compressor contactor is visibly burnt and pitted. Due to age of system, cost of blower, EPA phase out of R22, and possibility of further required repairs, tech recommends system replacement. Repairs would require ordering a 3 pole line voltage contactor and belt driven motor. Tech recommends having two techs on scissor lift due to weight of motor and height off the ground. No charge for follow up on CMA. System is down.

Tech performed esa, washed and serviced unit Found no challenges at todays visit Customer extended esa

PERFORMED CMA FULL SERVICE ON 21 PACKAGE HEAT PUMP SYSTEMS AND 10 SPLIT SYSTEMS. SPLIT SYSTEM #1 FAN CAPACITOR RATED FOR 7.5mf TESTED WEAK AT 1.37mf. CAPACITOR DUE FOR FAILURE. RECOMMEND REPLACEMENT OF CAPACITOR. WITH A MEMBER SAVINGS OF $35.97 REPLACEMENT OF FAN CAPACITOR FOR SPLIT SYSTEM #1 WOULD BE $217.59. SPLIT SYSTEM #2 FAN CAPACITOR RATED FOR 7.5mf TESTED WEAK AT 6.57mf. CAPACITOR DUE FOR FAILURE. RECOMMEND REPLACEMENT OF CAPACITOR. WITH A MEMBER SAVINGS OF $35.97, REPLACEMENT OF FAN CAPACITOR FOR SPLIT SYSTEM #2 WOULD BE $217.59. SERVICING SPLIT SYSTEM #2 TECH TURNED AIR HANDLER ON COOL MODE AT THERMOSTAT TO TAKE CHECKS AND ENSURE SYSTEM IS RUNNING PROPERLY, EVAPORATOR COIL LINES GOT COOL BUT BLOWER MOTOR DID NOT START, TECH CHECKED DISCONNECT BOX AND FOUND BREAKER TRIPPED. WHEN TECH TURN BREAKER TO ON POSITION TECH NOTICED SPARKS COMING FROM BLOWER SECTION OF AIR HANDLER, SPLIT SYSTEM #2 WILL NEED FURTHER DIAGNOSTIC TESTING. WILL HAVE A TECH COME OUT AND FURTHER DIAGNOSE SPL

Tech performed ptu on 2 carrier split systems, washed and serviced both systems Tech found no issues at todays visit Tech recommended ez trap to both systems for proper maintenance on drain lines, customer declined today Customer invested in 2 system esa

Tech recovered refrigerant charge and flowed nitrogen while brazing in new compressor and biflow filter drier. Added Acid Away to new compressor. Pictures of data tags on ServiceTitan. Put warranty label on original compressor. System passed nitrogen pressure test and standing vacuum test. Tech recharged system with 6 lbs 12 oz of new R410a. Tested system without issue. Tech collected for repairs. Tech again highly recommended having system cleaned on ESA preventive maintenance. Outdoor unit is very dirty. Also recommend keeping the dog from chewing on the line voltage conduit to outdoor unit, for dog’s safety. Taped up chew marks. Customer will call back if they want system serviced.

Tech performed esa, washed and serviced unit

FOUND SYSTEM INTERMITTENTLY ONLY ABLE TO LIGHT 1ST BURNER DUE TO HEAVY RUST/CORROSION. CYCLED IN COOLING WITH NO CHALLENGES. NEED TO ORDER AND REPLACE (3) INSHOT BURNERS. INVESTED IN ESA (2) SYSTEMS. SCHEDULE 1ST VISIT WITH REPAIRS IF POSSIBLE.

[email protected] Tech performed ptu on 2 trane split systems, washed and serviced units Recommend updating condensate drain lines with ez traps, customer declined Tech collected $422.73 by check for 2 system Ptu Recommend maintenance plan, customer just wanted to pay for todays visit

Tech performed esa, washed and serviced unut Unit is working properly tech found no challenges

Tech returned to check system operation. Checked for leaks in attic. Tech found no leaks throughout system, monitored pressures in heat and cool mode. Pressures are within spec. Delta t is within spec, system is operating properly.

Tech performed esa, washed and serviced unit Customer extended psa

Performed ESA, homeowner extended PSA. Tech replaced outdated EZ trap with new one and installed a hard start kit to improve the life of the compressor.

Emailed proposal to homeowner

[email protected] Thermostat was reading 63 upon arrival, Tech checked for proper cooling operation. Airflow for 2 rooms (master and the first room on the right). Ductwork checked good, no damaged ducts or collapsed. Tech did adjust certain dampers to compare differences and appeared to have improved some on both rooms by some. Costumer stated that Trees were cut down which were providing shade to a good section of the home. Rooms are closed majority of the time. Airflow balancing/adjustment may be needed if the challenge persists. System has a proper delta T(temperature difference) in cooling. Costumer also invested in MPA (monthly premium agreement). An estimate for a plasma ionization device was also sent, (improves indoor air quality and helps with allergies).

Tech found contactor was burnt up tech ohmed out the compressor and found 1 leg was melted and on the compressor was pitted. Tech leak searched the air handler found leak in evaporator coil tech spoke with homeowner and informed him of findings. Tenants paid for house call and they want quote on new system.

Upon arrival tech found water dripping from ceiling. Tech found union for primary drain undone and threads at the pan adapter were stripped and leaking water from there as well. Tech cleaned up wet insulation and mopped up water on Sheetrock. Replaced pan adapter and re pipe union for primary drain to allow it to connect correctly. Materials used 1-3/4 pvc union, 1-3/4 pan adapter, 1-3/4 coupling, 2-3/4 elbows. Was not able to add to material list

Upon arrival tech was informed system was not cooling. Tech inspected them and found it completely voided of Freon. Pressure tested and found leak on liquid line at air handler where line set gets brazed in. Repaired leak, pressure tested again and pulled vacuum on system. Charged system with 15lbs 8oz R410A. Tech recommends we return to performance check system again later in week. Homeowner said Monday or Wednesday would be fine. No charge due to recent install.

Tech found compressor with a direct short to ground. See pictures. Tech also found outdoor coil extremely dirty. Tech recommends replacing warranty compressor and getting system serviced. No housecall due to recent service call. Need to talk with family. Please give follow up phone call on Monday to decide on ordering. System is down.

(SYSTEM #3) FOUND EZ TRAP TUBING CRACKED. FINDINGS WERE PREVIOUSLY DOCUMENTED DURING CMA MAINTENANCE. REPLACED EZ TRAP AND TESTED DRAINAGE WITH NO CHALLENGES. MR. DENTON APPROVED.

(MAIN OFFICE) FOUND SYSTEM VOID OF REFRIGERANT DUE TO LEAK LOCATED WITHIN FINS OF EVAPORATOR COILS. COMPRESSOR SHOWING TYPICAL SIGNS OF WEAR AS WELL. READING WITHIN CAUTION RANGE. ALSO CONCERNS WITH LARGE AMOUNTS OF BACTERIAL BUILDUP INSIDE AIR HANDLER. COSTLY REPAIRS NOT RECOMMENDED DUE TO AGE/OVERALL POOR CONDITION. HANDED OVER TO FIELD SUPERVISOR. SYSTEM IS DOWN.

FOUND PRESSURES/SUBCOOLING FLUCTUATING DUE TO BYPASS DAMPER INTERMITTENTLY OPENING/CLOSING EVEN WITH BOTH ZONES RUNNING AT FULL CAPACITY. ADJUSTED BYPASS DAMPER SENSOR SLIGHTLY IN ORDER FOR DAMPER TO STAY CLOSED WITH BOTH ZONES OPEN. PRESSURES STABILIZED. SUBCOOLING RETURNED TO 8.5. SYSTEM UP AND COOLING WITH NO CHALLENGES. (INTERMITTENT ISSUE DID NOT PRESENT ITSELF DURING PREVIOUS VISIT.)

Performed routine maintenance per energy savings agreement. Upstairs - technician did not find any challenges with this system. The system is cooling properly and holding a delta t of 20 degrees. Demand tech checked the charge on this system and found it to be within spec. recommendations - tech recommended adding an ez trap. Downstairs - this system was low on charge. Customer stated they have to add refrigerant to the system every spring. Demand tech is on site to add refrigerant to the system. System is cooling properly at the time of maintenance. Recommendations - replace dual run capacitor, instal ez trap and primary drain safety switch.

FOUND DOWNSTAIRS SYSTEM SLIGHTLY LOW ON CHARGE. ADDED 2LBS OF R410A. SYSTEM UP AND COOLING WITHIN SPECS. RECOMMEND CONSIDERING SYSTEM REPLACEMENT.

Rescheduled. He said he could possibly do it tomm. Need to check in before

Performed routine maintenance per energy savings agreement. Technician did not find any challenges while servicing equipment today. The system was inspected and cleaned. System is cooling properly with a delta t of 20 degrees. Customer renewed Energy Savings Agreement. Paid via card.