Serving Eastern North Carolina - Since 1974

We had an HVAC maintenance done this afternoon (3/13/26) by a kind, courteous young man named Almin Becirovic. He’s the only one out of the ones that have maintained our system in the past, that’s done an extreme thorough job. He also did maintenance on our dehumidifier in our crawl space, something that has never been done before. We would highly recommend requesting him for your needed HVAC maintenance.

Landen did an excellent job fixing my AC unit! He was punctual, knowledgeable, professional, polite and explained everything clearly to me. The job was completed earlier than expected too! I would highly recommend him for any HVAC repair. This is my fourth time using Jackson and Sons and every single visit has been above 5 stars! Fantastic service always!

We had an unsuspected leak in the water supply line in our attic it started staining a small portion of our living room ceiling. We went online and made an appointment with Jackson and Sons for that morning between 10:00 and 2:00. Around 10:30ish Josh, with J&S, showed up. He shortly figured out where the leak was and went to work. He was very professional and answered all my questions. In a matter of 45 min the leak was fixed, area cleaned up, and insulation put back in place. At the end he provided pictures of the leak, the repair, and the finished job although I was being a "nosey" homeowner while he worked. He had quoted us a fair price before he started and informed us of what he was going to do. The quote was DEFINITELY less than we had anticipated and his work, professionalism, and having our water back on on that short time was well worth the price. Thanks Josh, and J&S, it was a pleasure!

The gentleman that came out did a great job,

Great people,fantastic service tech

Mr.Casey was very through with explaining what he found. His suggestions were well received and we are pleased with his recommendations.

Damian and Carson were very upfront and trustworthy. They were here to clean the ducts for our new hvac installation. After further inspection we decided to replace the ducts. They were very polite and professional. Five stars to these young men.

The young man was very polite. He did his job very efficiently and cleaned up after himself.

Very professional on maintaining my AC system. I have them work on my system for preventive maintenance twice a year. They take great care. The few times I had issues they were prompt in working with me in getting whatever fixed.

Had a Toilet replaced on the 2nd floor of my house. Norman did a fantastic job going above and beyond to get the job done. I could not be happier and the price was great too!!!!

Daniel came out to service our AC unit and troubleshoot an issue with a newly installed smart thermostat. He was very thorough, professional, and took the time to carefully check our system and wiring.He explained everything clearly and helped confirm that the issue was actually the thermostat itself, not our wiring. We really appreciated his honesty and attention to detail.Great service overall — I would definitely recommend Daniel for HVAC service.

Mr. Percy Jackson was our Technician who serviced us here at Wayne Preparatory Academy. He was very professional, courteous, and respectful. Always greeted you with a smile. Anytime he would come across an issue, he would show you the issue, and offer you his professional opinion. Great job Percy! Jackson and Sons are very lucky to have you on their team!

My technician is so upbeat and friendly, very courteous and does and excellent job.

I was well pleased with the information Luis shared with me and pictures and details. I Appreciated

Excellent, quality service was delivered! Highly recommend. 10/10. We will be using this company for all future HVAC services!

Technician was professional, knowledgeable and installed the part without delay.

Great service

Had our first service today with Daniel Stevens. Got a text yesterday confirming the time window, a call this morning stating he was on the way, and he promptly showed up when he said he would. Very nice, informative, and thorough. Made this process easy! Happy to be getting our services from Jackson and Sons. Thanks Daniel!

The employee / estimator (Alex) that came to give us a written estimate on our water heater 03/09/2026 was very nice and helpful.He answered all my questions along with his Complete patients to explain things thoroughly, so I could understand it In plain English, what everything meant.I would use this company again and Highly recommend Jackson and Sons in the future . Very professional.Thanks again - R. Eldred

Juan was a great help! Really appreciate his prompt service.