WHEN YOU NEED US - WE'LL BE THERE!™

Serving Eastern North Carolina - Since 1974

Expert Residential & Commercial Heating, Air Conditioning & Plumbing Services

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The Future of Comfort

Learn about the all-in-one HVAC protection 10-year program.

Finance Your Project

Instead of paying all at once, we offer convenient monthly payment options.

EXCEPTIONAL SERVICES

FOR YOUR COMFORT

Jackson & Sons provides expert HVAC, plumbing, and indoor air quality solutions for homes and businesses. Whether you need a new installation, routine maintenance, or repairs, our experienced team delivers fast, reliable service you can depend on. With a commitment to quality workmanship and customer satisfaction, we keep your home or business comfortable and efficient in every season.

Air Conditioning Services Keep cool with our AC repair, replacement, installation, & maintenance!

Heating Services Stay cozy with heating system repairs, replacement, & tune -ups.

Plumbing Services Count on our plumbers to keep your fixtures and water heater working well.

Dryer Vent Cleaning Keep your home safe from fires with our dryer vent cleaning services.

Duct Repair & Replacement Don’t let any more conditioned air escape from your ductwork.

Commercial HVAC Services Our commercial HVAC services keep you & your customers comfortable!

Serving Eastern North Carolina - Since 1974

WHAT MAKES US A COMMUNITY NAME

Award Winning Services

Proud Of Our Thousands of 5-Star Google Reviews

Local Expertise With A Community Focus

Our Values Come From Our People

24-Hour Emergency Service

We are available 24 hours a day, 7 days a week for HVAC Emergency Service.

Eastern North Carolina's Trusted Technicians

Trained & Certified with Fully-Stocked Trucks

Award Winning Services

HIGHEST RATED HVAC COMPANY IN EASTERN NORTH CAROLINA

4.9

W. R. Poindexter

We had an estimate to install a tankless water heater. The technician, Alex, was great. He was very professional and knowledgeable. He explained the work thoroughly and clearly, as well as, the service plan option they offer that would help us save money.

Matt Schuckenbrock

Tech was kind and excellent to work with. Provided good feedback and they shifted their schedule to accommodate my needs.

Lynette Wilson

Excellent Service! Very Professional!

Kermit Jones

They were amazing , friendly and understanding I highly recommend them

Dan Drapeau

Technician Carson was very friendly and knowledgeable. He took the time to explain what was found on the inspection.I am extremely satisfied with todays service.

Jody Dean

Great experience. Logan and Matthew are the greatest service technicians. Very complex problem with heater on Gas-Pak. They put their heads together and solved a most confounding and confusing problem. Had me up and running again in short time. Highly recommend Jackson and Sons. And don't forget the personnel behind the phone from whomever answers your call to the Service Department. Great customer service!!!

Bernita Newkirk

Professional and nice guy. Maintenance included when purchased

Chad Duke

Jackson and Sons was professional, knowledgeable and kept me informed including written documentation and pictures of repair. Highly recommended.

Cheryl Williams

Logan is our service technician, he is such a polite, respectful, very knowledgeable young man, who we request for every service visit.

Derek Smith

Respectful, professional and honest.

Tina Powell

106 Livingston Drive Goldsboro NC 27530

Wanda Walls

The gentleman was just that. Very kind and respectful and did a great job.! Thanks

Joy Lerma

Logan cleaned and serviced the system, reviewed everything after he was done, answered questions, and was very knowledgeable, pleasant, courteous and cordial. He even checked the crawl space - a place I will not go!! Nice job!

Carrie Bunn

Logan was knowledgeable and explained everything he did .my heat pump and furnace has never worked better. I'm thankful I called I recommend Jackson and sons.

Albert Arthur

I trust Jackson & Son for all ac heating and plumbing needs.

Paulette Council

Excellent service. Matthew L. was very professional and kind. He kept me informed of the work he did.

Sharon P

Logan came out to service my unit. I told him my heat had been running a lot, and he figured out what was going on. He was very courteous and thorough in troubleshooting what needed to be fixed. Unfortunately he did not have the part on the truck, but David Sturm came out soon after. David was also very nice, knowledgeable, and thorough in fixing the unit quickly! It’s running great again! Thank you Jackson and Sons for providing outstanding service once again!!

Janice Lavallee

Last night my home was cold and my thermostat screen was not registering. I thought about waiting till morning to call in for service but I did not want my pipes to freeze. David drove an hour and a half to fix my system and had a great attitude. My thermostat registered 49 degrees when my system came on. Thank you David and thank you Jackson & Son’s!

Angeline Grady

Thorough, professional, kind, and perfect in presenting issues and options in my situation . While I have limited experience with heating systems I am satisfied that I will be well served.

phillip brinson

Great job from All, Prompt service and great from all that played there part, Kyle with initial visit , Anthony with installation and , Bryce with support ,customer service and all his help!! GREAT JOB AGAIN FROM JOSHUA ON NEW HOT WATER HEATER!!

WHO WE ARE - JACKSON & SONS

Your Home Comfort Specialists In Eastern NC

Our core values are straightforward: We are committed to service excellence. We believe in getting the job done right the first time and delivering exceptional value to our customers. Our priority is to ensure that every customer receives professional services from highly trained experts in their respective fields. Our values are deeply rooted in our people. If you ever need assistance or are not fully satisfied with our services, our management team is always available to address your concerns.

Our goal is to always serve the customer and to do the best work possible.

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SERVING THE EASTERN NC AREA

With a coverage area East of Raleigh to New Bern, we GPS-dispatch our technicians daily throughout Eastern NC. With a central Wayne County location, we are able to serve you with ease.

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DEPENDABLE HOME SERVICE

Your Comfort Specialists

Since our humble beginnings in 1974, Jackson & Sons has gone on to become one of the largest and most respected home comfort system specialists in North Carolina. However, our goal has always remained the same: to give our customers one less thing to worry about to be comfortable in their own homes. When you call us, a live person will always answer the phone as opposed to an automated message. We also offer same-day repair services in most cases, a guaranteed warranty on service and installations, and typically will install your new unit the day after purchase.

When You Need Us - We'll Be There.

Our Services

We Service All Brands

Our team is highly trained and well-equipped to work on any type of HVAC system no matter how old.

Same-Day Service With A Smile

In most cases, we'll provide you with same-day service and get your home comfortable again quickly.

Solid Work - Guaranteed

We provide industry-leading warranties and comprehensive workmanship guarantees.