WHEN YOU NEED US - WE'LL BE THERE!™

Serving Eastern North Carolina - Since 1974

Expert Residential & Commercial Heating, Air Conditioning & Plumbing Services

Request Services

The Future of Comfort

Learn about the all-in-one HVAC protection 10-year program.

Finance Your Project

Instead of paying all at once, we offer convenient monthly payment options.

EXCEPTIONAL SERVICES

FOR YOUR COMFORT

Jackson & Sons provides expert HVAC, plumbing, and indoor air quality solutions for homes and businesses. Whether you need a new installation, routine maintenance, or repairs, our experienced team delivers fast, reliable service you can depend on. With a commitment to quality workmanship and customer satisfaction, we keep your home or business comfortable and efficient in every season.

Air Conditioning Services Keep cool with our AC repair, replacement, installation, & maintenance!

Heating Services Stay cozy with heating system repairs, replacement, & tune -ups.

Plumbing Services Count on our plumbers to keep your fixtures and water heater working well.

Dryer Vent Cleaning Keep your home safe from fires with our dryer vent cleaning services.

Duct Repair & Replacement Don’t let any more conditioned air escape from your ductwork.

Commercial HVAC Services Our commercial HVAC services keep you & your customers comfortable!

Serving Eastern North Carolina - Since 1974

WHAT MAKES US A COMMUNITY NAME

Award Winning Services

Proud Of Our Thousands of 5-Star Google Reviews

Local Expertise With A Community Focus

Our Values Come From Our People

24-Hour Emergency Service

We are available 24 hours a day, 7 days a week for HVAC Emergency Service.

Eastern North Carolina's Trusted Technicians

Trained & Certified with Fully-Stocked Trucks

Award Winning Services

HIGHEST RATED HVAC COMPANY IN EASTERN NORTH CAROLINA

4.9

Carrie Bunn

Logan was knowledgeable and explained everything he did .my heat pump and furnace has never worked better. I'm thankful I called I recommend Jackson and sons.

Albert Arthur

I trust Jackson & Son for all ac heating and plumbing needs.

Ginny Cowdrey

Juan is awesome !

Ethan Cowdrey

juan did amazing

Paulette Council

Excellent service. Matthew L. was very professional and kind. He kept me informed of the work he did.

Sharon P

Logan came out to service my unit. I told him my heat had been running a lot, and he figured out what was going on. He was very courteous and thorough in troubleshooting what needed to be fixed. Unfortunately he did not have the part on the truck, but David Sturm came out soon after. David was also very nice, knowledgeable, and thorough in fixing the unit quickly! It’s running great again! Thank you Jackson and Sons for providing outstanding service once again!!

Janice Lavallee

Last night my home was cold and my thermostat screen was not registering. I thought about waiting till morning to call in for service but I did not want my pipes to freeze. David drove an hour and a half to fix my system and had a great attitude. My thermostat registered 49 degrees when my system came on. Thank you David and thank you Jackson & Son’s!

Angeline Grady

Thorough, professional, kind, and perfect in presenting issues and options in my situation . While I have limited experience with heating systems I am satisfied that I will be well served.

Viridiana Delgado

David was amazing, very kind, professional and helpful. He quickly took care of the issue, and got our unit back up and running appropriately! Thank you so much for your expertise and excellent customer service David.

Diana Edwards

The technician did marvelous job,letting us know what he was doing every step

phillip brinson

Great job from All, Prompt service and great from all that played there part, Kyle with initial visit , Anthony with installation and , Bryce with support ,customer service and all his help!! GREAT JOB AGAIN FROM JOSHUA ON NEW HOT WATER HEATER!!

Ivey Outlaw

Logan always does a great job.

Tongela Damon

A very nice respectful young man that didn’t mind explaining to me what does what and how often to do what. Great personality and friendly smile

Sandy Tilghman

Jackson and Sons sent someone within hours of my initial call. David with Jackson & Son came out to service the unit (a little over a year old). He was polite, informative, and very helpful. He found the problem and fixed it. Thanks to Jackson and Sons and David.

Pikeville Fire Department

Very detailed and transparent service!

Milton Barnes

Josh.....was very professional and courteous. He assessed the water heater and quickly gave me a price. Also, installed it in a timely manner. Thank you!

Walter Kirk

Technician was excellent-great personality and service!

Harold Blake

Good people that do quality work pro on time

Ruth Fogg

This young man was very polite. Very mannerable. Did a fantastic job on my AC unit. He was very thorough and took his time making sure everything was in good condition before replacing the open parts back together. He continued to wash the unit and maintained professional contact with me at every interval. He deserves 10 stars. Thank you for sending him out m best regards for him in all his future endeavors.

Patrick Turner

Outstanding workmanship and service. TECHNICAN WAS VERY KNOWLEDABLE

WHO WE ARE - JACKSON & SONS

Your Home Comfort Specialists In Eastern NC

Our core values are straightforward: We are committed to service excellence. We believe in getting the job done right the first time and delivering exceptional value to our customers. Our priority is to ensure that every customer receives professional services from highly trained experts in their respective fields. Our values are deeply rooted in our people. If you ever need assistance or are not fully satisfied with our services, our management team is always available to address your concerns.

Our goal is to always serve the customer and to do the best work possible.

Learn More About Us

SERVING THE EASTERN NC AREA

With a coverage area East of Raleigh to New Bern, we GPS-dispatch our technicians daily throughout Eastern NC. With a central Wayne County location, we are able to serve you with ease.

Enter Your Zipcode to see if we service your area:

View Our Service Area

DEPENDABLE HOME SERVICE

Your Comfort Specialists

Since our humble beginnings in 1974, Jackson & Sons has gone on to become one of the largest and most respected home comfort system specialists in North Carolina. However, our goal has always remained the same: to give our customers one less thing to worry about to be comfortable in their own homes. When you call us, a live person will always answer the phone as opposed to an automated message. We also offer same-day repair services in most cases, a guaranteed warranty on service and installations, and typically will install your new unit the day after purchase.

When You Need Us - We'll Be There.

Our Services

We Service All Brands

Our team is highly trained and well-equipped to work on any type of HVAC system no matter how old.

Same-Day Service With A Smile

In most cases, we'll provide you with same-day service and get your home comfortable again quickly.

Solid Work - Guaranteed

We provide industry-leading warranties and comprehensive workmanship guarantees.