Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your Grimesland, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Recent Jobs and Reviews in Grimesland, NC
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Job Locations and Reviews
Kyle W.
10+ year old system. Found faulty gas valve receiving voltage unable to open, and (3) burners are heavily rusted/corroded. These are minimum repairs needed. Heat exchanger is rusted throughout. Costly repairs not recommended. Declined field supervisor and repairs at this time. Built repair estimates.
Grimesland, NC 27837
Alex R.
Found water leaking from a split dresser coupling. Removed dresser coupling and re-piped with new PVC pipe and fittings.
Grimesland, NC 27837
Kyle W.
Performed ESA on (1) Trane Split Heat Pump. Recommend installing PlasmaPure Air purifier to prevent buildup inside air handler/enhance air quality. Recommend adding Start Capacitor to lower strain on compressor upon starting. Currently pulling 45A upon startup. Built and sent estimates.
Grimesland, NC 27837
Aidan T.
- Tech found condenser not running when thermostat calls for heat. Found DATS on zone board reading 168°F with no heat strips or compressor running. Removed DATS and submerged in cold water; still reading 171°F, indicating DATS failure. - Advised customer and provided replacement quote. Customer opted to postpone replacing the DATS at this time. - Tech reprogrammed zone board and removed the DATS from the circuit to bypass its function. - Tested heat strips and defrost cycle. - Customer registered for a 1 system PSA with annual payment. System is operating normally at this time. Thermostat set to 70°F at tech departure per customer.
Grimesland, NC 27837
Kyle W.
Performed ESA on (1) Goodman split heat pump. Replaced (1) collapsed 15’ branch line in attic, other line feeding room of concern found slightly detached from trunk line. Re-attached and airflow improved. Did not need replacement. Re-wrapped 5’ of trunk line from air handler with insulation. Changes own filters.
Grimesland, NC 27837
Kyle W.
Found primary float switch tripping intermittently upon arrival. Auxiliary drain pan, float switches, and primary drain trap were recently replaced by another company. Trap used was not deep enough, and not vented causing drainage challenges. Installed EZ trap and vent, and insulated 5’ of primary drain line in attic due to sweating. Tested drainage with no further challenges. Also found auxiliary pan with small amount of water present due to drip tray underneath evaporator coil fallen alongside primary drain issues. Re-secured with self tapping screw to bracket through service panel. Customer stated they will remove excess water from pan with shop vac. Stated (2) rooms seem to stay hotter in summer months, and colder during winter months. Both 6” flex lines for these rooms are crushed and need replacement. (2) 6” lines approximately 10’ long each totaling 20’. Also recommend re-insulating trunk line plenum exiting air handler due to sweating. Built and sent over estimate for repairs.
Grimesland, NC 27837
Ricardo T.
Tech washed and serviced unit and found no challenges at this time. Customer renewed MPA 1 system alternate system service.
Grimesland, NC 27837
Norman A.
Replace control board in rinnia tankless
Grimesland, NC 27837
Norman A.
Throw E11 code advise to descale water heater because she said the gas company check everything that gas wise on heater and vent
Grimesland, NC 27837
Norman A.
Advise to replace water heat and lines
Grimesland, NC 27837
Norman A.
Replace broken clean out
Grimesland, NC 27837
Norman A.
Leaking from strainer baskets Brand dishwash pvc pipe crack Give quote to replace clean out
Grimesland, NC 27837
Bryce C.
Emailed proposal for package unit and duct. This is a double wide
Grimesland, NC 27837
Matthew L.
Customer reports whole house is not keeping up. System is a 14 seer 4 ton heat pump condenser with indoor electric furnace on a double wide manufactured home. Reports system is about 10 years old. Says it was 77 the other day with setpoint at 72. Also reports rusted holes in ductwork and high power bills. Currently cooling home with window units. Tech allowed system to stabilize in cooling mode and found running pressures low, superheat slightly high and 0 degrees subcooling. Design subcooling at current temperatures is 7 degrees. Tech estimates system is 2-3 lbs low on R410a refrigerant. Repairing current system would require a full leak search, leak repair, and 15 lbs of R410a. Lineset is buried. Tech inspected crawlspace and found crawlspace air cold due to duct leakage. Crawlspace is encapsulated and in good condition. The dehumidifier is working. Tech recommends replacing duct system and electric furnace/14 seer outdoor unit with a higher seer package unit. Need to check heat
Grimesland, NC 27837
Kenny C.
Upon arrival homeowner stated unit would freeze. Tech found failed blower motor. Homeowner stated he will purchase a blower motor himself and install it. Charged house call fee.
Grimesland, NC 27837
Matthew L.
Spoke with customer when otw to home. Customer wants to go back with electric furnace and A/C condenser.
Grimesland, NC 27837
Matthew L.
Customer is going to have brother in law take care of repairing system.
Grimesland, NC 27837
Kyle W.
15 YEAR OLD SYSTEM FOUND LOW ON REFRIGERANT. LOCATED LEAK WITHIN DARK SPOT IN MIDDLE OF EVAPORATOR COIL. COSTLY REPAIRS NOT RECOMMENDED DUE TO AHE AND OVERALL POOR CONDITION. HANDED OVER TO FIELD SUPERVISOR. COLLECTED VIA PHONE.
Grimesland, NC 27837
Noah C.
Tech returned to add refrigerant to system, tech explained without coil being cleaned lack of airflow and freezing coil may still persist. Tech added 1lb 14oz of R410A, pressures and subcool are back within spec. 17 degree delta t. Also recommended investing in service agreement to prevent future issues with system especially to keep drain line clear and prevent water leaks.
Grimesland, NC 27837
Noah C.
Upon arrival tech found suction line froze up at condenser, evap coil was frozen over. Tech switched reversing valve to quickly defrost ice. Found pressures low, also found return side of evaporator coil to be very dirty. Quoted customer on evaporator coil cleaning as well as leak search. Customer would like to think about options before making a decision. Tech sent estimate with recommended repairs.
Grimesland, NC 27837
Romario T.
Found no challenges with today’s visit, tested heat and cool cycles, capacitors checked out good. Costumer experienced a nasty smell upon turning on the heat for the first time. Tech removed the blower motor to inspect the heat strips and found them intact/clean. Heat strips operating for the first time In a while will produce an abnormal smell which is typically normal. System heats and cools. Tech recommended ESA (maintenance) to the system, provided a flyer with our ESA plans for review. Costumer stated that they will call when they are ready to invest into our maintenance plans.
Grimesland, NC 27837
Dawson M.
Homeowner is going to discuss renewal with wife. Tech found no difficulties at this time.
Grimesland, NC 27837
Romario T.
Replaced and defrost control board, installed a surge protector, replaced a heat strip contactor, and upgraded the thermostat to a digital, focus pro 5000. Majority of the supply vents are closed and recommended the homeowner to repair them and open them up to not restrict the airflow and cause abnormal refrigerant pressures. Tech also finished ESA on the main split system. System is back heating.
Grimesland, NC 27837
Bryce C.
Spoke with customer over phone, wants unit repaired at this time.
Grimesland, NC 27837
Dawson M.
Tech found no difficulties at this time with mini split. Tech found main unit control board fried and heat strip contactor melted. System is out of warranty homeowner want field supervisor to come out next week. (Call Monday to schedule). Homeowner very interested in single condenser double head mini split on main house. Homeowner also wants surge protection built in proposal with unit installation (No matter mini split or regular unit. Wants surge). Tech did not service main unit. Homeowner used visit on mini split.
Grimesland, NC 27837
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