Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your Grimesland, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
for Grimesland, NC
Our Reviews by City
Great Service, Great options!
TED - Grimesland, NC 27837
Our HVAC system went out this past Saturday. I called Jackson and Sons, who had a technician at my home very quickly! Unfortunately I need a whole new system, they had a sales consultant here Monday, he gave me options, I chose one, and entire system was installed next day! The technicians who did the install were polite, courteous, worked quickly, tested everything, and cleaned everything up! I was very impressed with the entire team and the experience!!
Upon arrival customer stated neither system seemed to be keeping up with the heat. Upstairs - technician performed maintenance and while working on air handler discovered a leak in the evaporator coil, this seems to be the issue with the system not keeping up. No other challenges were found on this system. Collected 149 plus tax for this maintenance. Downstairs - technician turned down thermostat in order to get system to come on. When tech went around to package unit, it was not coming on. Technician checked voltage to the system and it was 245. Technician tested call from common to yellow compressor wire and it was good. However, when tech attempted to jump out system it would not come on. Technician alerted office and they will contact customer to schedule a senior technician. No tune up charged for this system. Technician collected 149 plus tax for this job.
KEVIN AND MARQUS REPLACED A TRANE SPLIT HEAT PUMP
FOUND FALED DUAL RUN CAPACITOR. CUSTOMER DECLINED REPAIRS/ESA.
FOUND R WIRE DISCONNECTED INSIDE AIR HANDLER. RE-CONNECTED AND PROGRAMMED TSTAT. SYSTEM UP AND COOLING.
Trane 3.0-Ton Heat Pump w/ Air Handler
Upon arrival tech found condensing unit not running, tech found primary float switch tripped at air handler. Tech thoroughly cleaned drain line, also re glued trap fittings. System is back up and running and draining properly. Collected $87.00 plus tax by card per Housecall fee.
Upon arrival tech found indoor temp at 80 degrees cool setpoint was 72. Upon inspection tech found suction line froze all the way to condensing unit, evaporator coil was frozen as well. After defrosting tech found leak in evaporator coil. Field supervisor came out to verify. Collected $87.00 plus tax per Housecall fee.
Tech washed and serviced unit Customer changes own filters
Tech tested system system is operating at this time tech cycled unit on heating and cooling and checked refrigerant pressures and all were within specs voltage was 120 and communicating wiring is correct as well
Tech serviced a Ruud Heat pump pack.
TECHNICIANS INSTALLED A GOODMAN SPLIT HEAT PUMP
Tech diagnosed cooling challenges with Goodman split system.