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Smithfield, NC Plumbing & HVAC Services

Professional Heating, Cooling, and Plumbing Services for Smithfield Homes

For over 50 years, Jackson & Sons has provided trusted HVAC service to homeowners in Smithfield and throughout Johnston County. Whether your AC breaks down in the middle of summer or your furnace stops working on a chilly morning, we deliver fast, reliable help backed by decades of experience.

Now, we’re proud to offer licensed plumbing services with the same dependable care. From drain cleaning and water heater repairs to emergency leaks, our plumbing team is ready to keep your home running smoothly.

Need help now? Call (919) 636-6222 or contact us online to schedule HVAC or plumbing service in Smithfield.

Carolina Pottery Smithfield 3 2 1

Air Conditioning Services That Keep You Cool in Smithfield

Our technicians are trained to handle all types of cooling issues, whether you need a quick repair or a completely new system.

AC Repair

  • Diagnose issues like warm air, low airflow, or system failure
  • Fix electrical faults, frozen coils, or refrigerant problems
  • Fast, same-day service available whenever possible

AC Installation

  • Install energy-efficient central air or heat pump systems
  • Proper sizing and airflow balancing for optimal performance
  • Full walk-through and system training included

Heating Services to Keep You Comfortable

We help you stay warm with reliable service for furnaces and heat pumps throughout the colder months.

Heating Repair

  • Identify common problems like no heat, uneven temps, or system cycling
  • Service for all brands of furnaces and heat pumps

New Heating Installation

  • Replace aging or inefficient systems with modern, energy-saving options
  • Expert guidance to find the best solution for your home

Heating & Cooling Maintenance

  • Replace Filter / Clean If Permanent
  • Disassemble Unit
  • Clean Evaporator and Condenser Coils
  • Remove All Leaves and Debris
  • Tighten All Electrical Connections
  • Measure Amp Draws on Compressor, Motors and Heat Strips
  • Inspect Outdoor Fan Blade
  • Clean and Adjust Blower Wheel if Needed
  • Clean and Inspect Flow of Condensate Drain
  • Inspect and Test Defrost Cycle
  • Inspect Crank Case Heater
  • Test Capacitors
  • Reassemble Unit, Replace Any Missing or Rusted Screws
  • Wash Unit and Apply Protective Coating
  • Monitor and Record Delta T
  • Inspect Duct System
  • Monitor Air Flow
  • Inspect Thermostat and Reset to Customer Desire Settings
  • Cycle System to Ensure Proper Operation

Full-Service Furnace and Heat Pump Solutions in Smithfield, NC

When winter temperatures drop in Smithfield, your home deserves a heating system you can rely on. At Jackson & Sons, we provide complete furnace and heat pump services tailored to your home’s needs. Whether you’re upgrading an aging system, handling unexpected repairs, or preparing for the season with routine maintenance, our licensed technicians have you covered.

  • Install energy-efficient furnaces and heat pumps for consistent winter comfort
  • Repair issues like uneven heating, strange smells, or short cycling
  • Perform seasonal maintenance to keep your system running safely and efficiently
  • Provide expert sizing and system recommendations for new homes or replacements

Stay warm all season long with dependable heating solutions backed by over 50 years of local service.

Indoor Air Quality Products & Services

Clean, healthy indoor air is essential for year-round comfort in Smithfield. At Jackson & Sons, we offer professional indoor air quality services designed to help your family breathe easier. Whether you are battling humidity, allergies, or poor airflow, we can recommend the right solution for your home.

Our indoor air quality services include:

  • Installing whole-home air purifiers to remove dust, allergens, and airborne pollutants
  • Adding dehumidifiers to control excess moisture and prevent mold growth
  • Recommending and installing energy-recovery ventilators for fresh air circulation
  • Upgrading HVAC filters and optimizing air handler settings for cleaner airflow
  • Conducting air quality assessments to tailor solutions to your home’s needs

Let us help you create a safer, healthier indoor environment in your Smithfield home.

Ductwork Services That Improve Airflow and Comfort

Leaky or poorly designed ductwork can drive up energy bills and leave parts of your home too hot or too cold. At Jackson & Sons, we offer professional ductwork services for homeowners in Smithfield to help restore comfort, improve system performance, and lower utility costs.

  • Duct Repair
    • Seal and reinforce damaged or disconnected ducts
    • Improve airflow to every room in your home
  • Duct Replacement
    • Remove and replace undersized or failing ductwork
    • Install properly insulated, balanced systems for peak efficiency

Plumbing Services for Every Room in the House

Now serving Smithfield with full-service plumbing, Jackson & Sons brings the same trusted care and professionalism our HVAC customers have counted on for decades. Whether you’re dealing with a slow drain, a leaking pipe, or an unexpected plumbing emergency, our licensed plumbers are ready to respond quickly with reliable, long-lasting solutions.

We proudly serve homes throughout Smithfield and nearby Johnston County communities with expert plumbing repairs, installations, and maintenance for kitchens, bathrooms, laundry rooms, and beyond.

Reliable Plumbing Repairs

  • Repair leaking faucets, burst pipes, and running toilets
  • Fix water pressure issues and damaged valves
  • Quick diagnosis with honest recommendations

Drain and Sewer Services

  • Clear tough clogs in kitchens, bathrooms, and main lines
  • Use professional-grade equipment to remove buildup and debris
  • Prevent future blockages and restore normal flow

Water Heater Services

  • Repair tank and tankless water heaters
  • Resolve no hot water, pilot light issues, or leaking units
  • Install efficient models to match your household size and needs

Fixture Upgrades

  • Replace outdated faucets, toilets, and showerheads
  • Improve water flow, efficiency, and appearance

Emergency Plumbing Help

  • Respond to burst pipes, major leaks, and backups
  • Stop damage and restore service fast with same-day availability

Why Smithfield Homeowners Trust Jackson & Sons

We’ve served the Smithfield community for generations with reliable HVAC service built on family values, professional workmanship, and local pride. With the addition of our plumbing division, we’re making it even easier to get expert care for your entire home.

  • Trusted HVAC provider since 1974
  • Now offering licensed plumbing services in Smithfield, NC
  • Family-oriented and operated with a focus on quality and integrity
  • Same-day service availability whenever possible
  • Backed by thousands of 5-star reviews 

When You Need Us, We’ll Be There — For HVAC and Plumbing in Smithfield, NC

Whether you need furnace repair, AC replacement, or urgent help with a plumbing issue, Jackson & Sons is here with fast, reliable service in Smithfield and nearby communities.

Call (919) 636-6222 or contact us online to schedule your HVAC or plumbing service today. When you need us, we’ll be there — with the comfort and care your home deserves.

Recent Jobs and Reviews in Smithfield, NC

Rated 5.0 out of 5 stars based on 149 customer reviews

Customers say: The reviews exhibit a positive overall sentiment, with a significant number of reviews expressing satisfaction and praise for the services provided by Jackson and Sons. The positive reviews highlight aspects such as excellent service, polite and informative technicians, quality installations, and friendly and helpful office staff. The recurring themes in the positive reviews include professionalism, punctuality, and the ability to address customer concerns effectively. However, there are also a few negative reviews, which primarily focus on issues such as delayed response times, scheduling conflicts, and dissatisfaction with the quality of work. The negative reviews mention specific instances where customers experienced problems or were not completely satisfied with the services provided. Overall, the sentiment of the reviews is positive, with a slight inclination towards the positive side. The recurring themes in the positive reviews indicate that Jackson and Sons generally provides high-quality services and strives to meet customer expectations. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to work towards improving its services and addressing any issues that may arise.

Our Local Reviews by City

Job Locations and Reviews

Joseph C.
Joseph C. Checked in
Tech performed CMA on 9 air handlers at today’s visit, will need to return to finish, tech found system 13 frozen over and after de iced tech found failed indoor TXV no metering refrigerant properly. Customer wants TXV ordered and replaced as soon as possible.
Smithfield, NC 27577
Luis R.
Luis R. Checked in
Technician found unit 2 and unit 3 new systems were giving alarm fault code. Technician found the control for the smoke detectors had wiring reversed technician corrected and fault codes cleared. Technician replaced orfices and adjusted gas regulator to get inlet pressure to 12wc and outlet pressure was 10.52wc. Technician cycled system and heat kicked on no issues.
Smithfield, NC 27577
Luis R.
Luis R. Checked in
Technician replaced 3 pole contactor. Found install had pressurized system and added 410a to break the vacuum. Technician was informed install added 7lbs will need to return with 2 drums of 410a and refrigerant oil to add to each circuit.
Smithfield, NC 27577
Jesse J.
Jesse J. Checked in
Replace (2) Trane 25 Ton Package A/C Units With (2) New Trane 25 Ton Package A/C Units With (2) WiFi Programmable Thermostats
Smithfield, NC 27577
Spencer C.
Spencer C. Checked in
Tech performed CMA full service and replaced filters. Tech found the following issues and gave repair quotes; Blown uv bulb AHU 1 training building Furnace 10 UV bulb is blown, waiting on gas orifices. Furnace 9 zone board temp sensor is reading much lower, can cause issues with locking out on low supply when ac is running. AHU 17 drain pan is cracked ,preexisting issue. Pitted contactor 3a condenser. Out of tolerance capacitor on condenser 2a replaced under contractor warranty Out of tolerance fan capacitor on condenser 16, 4.3/5 Failed condenser fan motor mini split condenser 21. Customer approved replacing zone sensor. This sensor is on the furnace beside the one that needs the orifice repair.
Smithfield, NC 27577
David  S.
David S. Checked in
— Return to perform repairs as approved on estimates from prior maintenance: — Replace Outdoor Fan Motor & Capacitor on CU-2. — Swap supply registers at ceiling locations in Beauty Salon and Laundry Room. Found that supply duct sizing does not match. Office should provide estimate to install new 10” register damper at Beauty Salon location. Customer requested to close off Beauty Salon register with cardboard until part arrives.
Smithfield, NC 27577
Kyle W.
Kyle W. Checked in
Unit #6F unable to access inside of apartment, found reversing valve wiring removed from solenoid. Re-secured wire and system switched over to cooling. O tstat wire for reversing valve looks to have been jumped with R in the past, likely due to issues with thermostat or wiring. System is now cooling, but may not heat unless manually switched at reversing valve. Darryl is aware of situation.
Smithfield, NC 27577
Mike A.
Mike A. Checked in
Tracy unavailable until this evening left proposal with mother
Smithfield, NC 27577
Dawson M.
Dawson M. Checked in
Tech serviced and cleaned unit. Tech found evaporator coil to be severely rusted. Tech did a detailed leak search and found a consistent leak. Tech called field supervisor out to get another set of eyes. Tech found compressor side of capacitor getting close to threshold 48.2/45. Tech faced no other challenges this visit. Unit is struggling to get up to temperature. Tech could only get a delta t of 16 for heat.
Smithfield, NC 27577
Review
Excellent service by Spencer
Smithfield - Smithfield, NC 27577
Josh W.
Josh W. Checked in
Tech performed esa on one system, tech did not find any challenges with system at todays visit. System is back on and operating properly at this time.
Smithfield, NC 27577
Josh W.
Josh W. Checked in
Tech arrived and had to wait for second company to get here, tech showed second company what wires were taken loose. Tech spoke with office and stated second company was taking care of smoke detector codes.
Smithfield, NC 27577
Matthew L.
Matthew L. Checked in
Tech replaced exhaust fan motor in ventilation unit above room 415. Tested without issue. Tech billed for repair. Replace Exhaust Fan Motor
Smithfield, NC 27577
Review
Very fast, polite and nice.
Josh - Smithfield, NC 27577
Alex R.
Alex R. Checked in
Pulled up the toilet and got can out then reset toilet.
Smithfield, NC 27577
Jerry H.
Jerry H. Checked in
3/7…..Waited on inspector no show 3/10….inspector came out. Checked electrical and all three are good. Unit 2 passed smoke test and electrical. Unit 1 did not shut off with smoke test. Detector Needs checked and pre smoked! Unit 3 blower is not running. Need fuses for air handler on unit 3 to get it running and pre smoke unit 3 and unit 1.
Smithfield, NC 27577
Percy M.
Percy M. Checked in
Performed CMA Inspection on 1 gas furnace a/c split system. - System is performing and heating properly at this time and has a delta T of over 20degrees. - Tech completed filter change of 6-20x20x1 fikters and flushed drain lines. - There were no challenges found on todays visit. - There are pictures and a performance report attached to this invoice.
Smithfield, NC 27577
Spencer C.
Spencer C. Checked in
Tech found contactor pulled in but condenser not running. Tech found disconnect left out. Customer stated they had a maintenance by another company. Tech put disconnect in and found normal operation, tech suspects system has only been running emergency heat since then.. Tech recommended maintenance plan. Customer agreed to monthly esa.
Smithfield, NC 27577
Josh W.
Josh W. Checked in
Tech performed esa on inside portion of systems, tech did not find any challenges with operation, tech replaced filters and informed customer of rescheduling for outdoor section.
Smithfield, NC 27577
Josh W.
Josh W. Checked in
Tech arrived and performed esa on one system. Tech found no issues at today’s visit. System is back on and operating properly at this time.
Smithfield, NC 27577
Chris A.
Chris A. Checked in
Tech washed and serviced unit. Found no challenges at this time. Left customers extra filters. Unit is h9ld8gn a delta T of 20
Smithfield, NC 27577
Josh W.
Josh W. Checked in
Tech found damper 5 was wired ins series between damper and unit, tech checked wiring and tested that damper opens and closes. Tech found no issues with damper wiring.
Smithfield, NC 27577
Romario  T.
Romario T. Checked in
Tech performed diagnostic on furnace 3, tech found system calls for heat but inducer does not kick on, tech also found gas line to pilot has crack and will need to be flared. Tech spoke with office about someone coming out to flare and repair gas line and finish diagnostic of system.
Smithfield, NC 27577
Norman  A.
Norman A. Checked in
Found leak come from tite shower liner advise we don’t remove old tite showers and replace
Smithfield, NC 27577
Tyler T.
Tyler T. Checked in
Tech washed and serviced units per service agreement, upon arrival tech found duel run capacitor to be testing weak on compressor side of the upstairs condenser, tech recommended replacement customer declined, tech left estimates, both systems are back up and running and holding a delta t of 20+ degrees upon departure, customer has washable filters
Smithfield, NC 27577
Norman  A.
Norman A. Checked in
Got one urinal work and shut off the other we will have to get a whole urinal flush valve kit with sud washer
Smithfield, NC 27577
Romario  T.
Romario T. Checked in
Tech replaced 27 gas regulators, tested for gas leaks and passed. Serial#111423S71G model#TUD1B060A9361AB gas furnace needs a LP conversation kit, customer stated that we installed the system, current office size is 45 and needs a 56 on all 3 burners and the LP spring. All tube heaters, gas furnaces and paint booth system are back heating. Customer supplied all regulators. Adam will prove final pricing.
Smithfield, NC 27577
Review
Tyler knows what’s best. Go team
Robert - Smithfield, NC 27577
Review
Excellent service by Spencer
Smithfield - Smithfield, NC 27577
Review
Bryce was very helpful & professional.
ROOKS - Smithfield, NC 27577
Review
Kenny was spectacular, as always Jackson and sons delivers great service. Cannot speak highly enough about the people here.
Patrick - Smithfield, NC 27577
Review
Landa n and landing grt get job
Thurman - Smithfield, NC 27577
Review
Extremely professional and kind
Hali - Smithfield, NC 27577
Review
Told me all I needed to know.
DORMAN - Smithfield, NC 27577
Review
Prompt and Efficient Service
STATE - Smithfield, NC 27577
Review
Excellent service
STATE - Smithfield, NC 27577
Review
Excellent and professional service
CRAYTON - Smithfield, NC 27577
Review
I initially contacted Jackson and Sons for an emergency ticket for my upstairs unit. Derek came out and was outstanding, then after being told my downstairs unit would need to be replaced entirely, I had Caleb and Joshua out to my house who informed me the unit could be serviced, and didn’t need to be replaced at all. I cannot speak highly enough about the service I received from everyone within the company, so much so that I signed a one year maintenance plan on the spot. Jackson and sons, and specifically the three people mentioned above, have earned a customer for life. Great customer service, and honest people who show true integrity at every turn! I’ll tell anyone and everyone who ever asks to call Jackson and Sons for any hvac needs from here forward.
Patrick - Smithfield, NC 27577
Review
Jackson & Sons always does a great job. Josh, my technician today, was nice and explained everything he was going to do as well as everything he did. I am very pleased with my experience with Josh. Many thanks to Jackson & Sons and their wonderful employees for always giving their best!
BOOTH - Smithfield, NC 27577
Review
Excellent service
CHINNIS - Smithfield, NC 27577
Review
Excellent Service!
Cydney - Smithfield, NC 27577
Review
Josh was knowledgeable and explained everything that needed to be done. Very pleasant person. I would like to have Josh next service time.
London - Smithfield, NC 27577
Review
Great service!
3HC - Smithfield, NC 27577
Review
Great service!
3HC - Smithfield, NC 27577
Review
Always Great Service
OPW - Smithfield, NC 27577
Review
Jesse always does a great job servicing our units.
OPW - Smithfield, NC 27577
Response from Jackson & Sons:

Thanks for sharing your review with us and the community.

Review
Excellent service
Robert - Smithfield, NC 27577
Review
Michael did a great job finding our issue.
OPW - Smithfield, NC 27577
Review
Kenny did a great job. This is our second time with him as our service man. He’s courteous and very professional.
SIMMONS - Smithfield, NC 27577
Response from Jackson & Sons:

It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.

Review
Great service
Ann - Smithfield, NC 27577

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