Jackson and Sons has been serving the heating and air conditioning needs of Trent Woods, NC residents and businesses since 1974.
Our reviews below from your neighbors in Trent Woods, NC tell the story of our quality, dedication and commitment to customer service.
Recent Jobs and Reviews in Trent Woods, NC
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Job Locations and Reviews
Review
Excellent Service
Kenny C.
Performed ESA, homeowner extended ESA. Homeowner wanted a Wi-Fi capable thermostat, that she could control with her phone. Tech recommended the vision pro thermostat. Stated she will wait and might get a different thermostat due to the price.
Trent Woods, NC 28562
Dalton B.
25SCA530A003/FJ4DNXB30L00
Trent Woods, NC 28562
Kenny C.
Performed ESA, tech installed hard start on condenser after homeowners approval. Tech also swapped out dehumidifier filter as well.
Trent Woods, NC 28562
Matthew L.
Sold
Trent Woods, NC 28562
Derek J.
Upon arrival tech was informed of unit not heating. Tech inspected unit and found condenser short cycling in heating and cooling mode. Tech measured 5 degree difference on both sides of filter drier and believes the have restriction there but is unsure if that is the only issue due to not being able to get unit to run long enough. Tech left thermostat in emergency heat mode so homeowner had some heat. Field supervisor is coming tomorrow morning to go over best option.
Trent Woods, NC 28562
Kenny C.
Performed ESA, tech washed and serviced unit.
Trent Woods, NC 28562
Review
Very professional and knowledgeable technicians. Installed new unit and we are very satisfied!
Wayne T.
4TWR4042N1000A/TEM4A0C43M41SA
Trent Woods, NC 28562
Spencer C.
Tech found a large leak in the copper pipes inside of the condenser. Leak was visible and audible as soon as tech took panel off. Unit is 18 years old and contains R22. Tech recommends replacing unit due to age, cost of repair and type of refrigerant. Tech also warned customer of potential issues that usually occur after 18 years. Tech also noted damaged spliced thermostat wires by the unit. Unit is a zone system
Trent Woods, NC 28562
Review
We appreciate the quick support today. Everything ran really smooth and we are thankful to have our furnace back to a reliable state.
Kyle W.
REPLACED PRESSURE SWITCH AND CYCLED GAS HEATING WITH NO FURTHER CHALLENGES.
Trent Woods, NC 28562
Wayne T.
Consultation Code: ENGUEGDLM
Trent Woods, NC 28562
Bryce C.
Invested in new trane gas pack rather than paying large repair bill older system.
Trent Woods, NC 28562
Review
We woke up to one of our units (not installed by Jackson & Sons) not heating. We have a service contract with Jackson & Sons so I called on a Friday and the technician, Kyle, was here within a couple of hours! We have always had amazing service from Jackson & Sons with installation, regular maintenance, to now repair.
Kyle W.
FOUND GAS VALVE INTERMITTENTLY STICKING. COMPRESSOR IN THE CAUTION AND CONDENSER COILS RUSTED/CORRODED. ABLE TO UN-STICK VALVE FOR TIME BEING. CANNOT GUARANTEE PERFORMANCE. COSTLY REPAIRS NOT RECOMMENDED. HANDED OVER TO BRYCE.
Trent Woods, NC 28562
Nate R.
Tech washed and serviced unit and found no challenges at this time.
Trent Woods, NC 28562
Review
Excellent service as usual.
Nate R.
Tech washed and serviced all 4 unit home owner recently had water pipe bust in home so currently does not have running water. Performed whole service minus cleaning of out door coil tech found no challenges at this time unit’s heating and cooling properly at this time. Customer extended esa 4 sys via card. Customer will call when water is back on to schedule condenser coil cleaning.
Trent Woods, NC 28562
Nate R.
Tech washed and serviced unit and found no challenges at this time.
Trent Woods, NC 28562
Matt C.
Tech washed and serviced unit Customer extended psa
Trent Woods, NC 28562
Kenny C.
Performed ESA, discussed plasma air.
Trent Woods, NC 28562
Review
Arturo was very professional and helpful.
Ricardo T.
Tech performed maintenance per energy savings agreement tech found no challenges at today’s visit system is operating correctly at this time. Homeowner decided to use 1st visit today. Replaced 20xx1 filter. Pressure switch closes intermittently but has been working fine will need to call him when coming to replace.
Trent Woods, NC 28562
Kenny C.
Tech found pressure switch to be sticking. Tech got pressure switch unstuck and heat ran for about 5 minute then opened back up. Office is to order new pressure switch, approved by homeowner. Homeowner also invested in PSA. Pressure switch is rated for a 0.33 and tech only had 0.20”.
Trent Woods, NC 28562
Kenny C.
Performed ESA, homeowner extended PSA. Recommended plasma air, wants to wait to talk to husband before making a decision.
Trent Woods, NC 28562
Noah C.
Tech returned to replace dehumidifier. Tech removed existing dehumidifier and replaced with new, installed EZ trap at drain and added new insulation to drain line. Attached existing duct run off supply vent. Tech tested dehumidifier, draining and operating properly. Collected $3,082.05 by card. Photos on file.
Trent Woods, NC 28562
Noah C.
Upon arrival customer showed tech dehumidifier in basement where the location of leak is. Tech found dehumidifier overflow with water due to melting ice on coil when dehumidifier shuts off. Fan is operational, no schrader valve ports on system to check charge. Tech suspects system is low on charge. Tech highly recommended replacing dehumidifier over repair. Quoted $2,887.17 plus tax, customer approved. Scheduled to come back and replace next Tuesday. Tech collected $87.00 plus tax per house call fee.
Trent Woods, NC 28562
Nate R.
Tech washed and serviced unit and found challenges at this time.
Trent Woods, NC 28562
Wayne T.
Carrier 3.0-Ton 2-Stage Heat Pump w/ Fan Coil
Trent Woods, NC 28562
Wayne T.
Mitsubishi 0.75-Ton Outdoor and Indoor Wall Mounted Heat Pumps
Trent Woods, NC 28562
Review
Great Service
Review
Excellent service as always
Review
Excellent service...as always
Review
The two guys were here on time very pleasant to talk to explained what they were going to do
Review
Pedro showed extreme professionalism when servicing our Trane Unit! Pedro was very polite and through while at our home performing our first maintenance since our purchase last September!
