Question 1

Why is my AC running but not cooling?

Accepted Answer

An AC running but not cooling could be due to several reasons. It might have a refrigerant leak, causing inadequate cooling. A dirty or clogged air filter, evaporator coil, or condenser unit can impede airflow and cooling efficiency. Electrical issues, malfunctioning thermostats, or a faulty compressor might also be the cause. It's advisable to check and replace air filters and ensure proper power supply. If the problem persists, consulting Jackson & Sons is recommended to diagnose and rectify the underlying issue.

Question 2

How do I know if my AC is low on refrigerant?

Accepted Answer

Signs of low refrigerant in your AC system include:

Warm Air: The AC blows warm air instead of cold air, indicating insufficient cooling capacity.
Poor Cooling Performance: The AC struggles to cool your home adequately or takes longer to reach the desired temperature.
Frozen Coils: Low refrigerant can cause evaporator coils to freeze due to inadequate heat absorption.
Short Cycling: The AC frequently turns on and off rapidly, which can be a sign of low refrigerant levels.

If you suspect your AC is low on refrigerant, it's essential to have a professional HVAC technician like Jackson & Sons inspect and diagnose the issue. Refrigerant leaks should be addressed promptly by experts to prevent further damage and ensure your AC's proper function.

Question 3

How do I know if my AC compressor is bad?

Accepted Answer

Signs of a failing AC compressor include warm air blowing from vents, unusual noises like grinding or rattling, frequent tripped circuit breakers, excessive vibrations, refrigerant leaks, difficulty starting, and increased energy bills. If you observe these symptoms, it's advisable to consult Jackson & Sons. We can accurately diagnose the issue, assess the compressor's condition, and provide recommendations for repair or replacement based on the severity of the problem.

Question 4

Why is my air conditioner leaking water?

Accepted Answer

Your air conditioner might be leaking water due to several reasons:

Clogged Condensate Drain Line: The most common cause, where debris blocks the line, preventing water from draining properly.
Dirty Air Filters: Can restrict air flow, causing coils to freeze and then leak water as they thaw.
Low Refrigerant Levels: Leads to reduced pressure in the system, causing coils to freeze and water to leak when they melt.
Improper Installation: If the unit isn't level, it might not drain correctly.
Faulty Condensate Pump: If the pump is broken, water cannot be expelled, leading to leakage.

Question 5

How can I troubleshoot my AC before calling a professional?

Accepted Answer

Try the following things listed to troubleshoot your AC before calling a professional:

1. Check thermostat settings and batteries
2. Inspect air filters; replace if dirty
3. Clear debris from outdoor unit
4. Ensure all vents are open and unblocked
5. Check circuit breakers; reset if tripped
6. Verify that the condensate drain isn't clogged
7. Ensure outdoor unit fan is spinning
8. Check for ice buildup on coils
9. Test different temperature settings

If these steps don't resolve the issue, or if you notice unusual noises, smells, or leaks, it's time to call Jackson & Sons for a thorough inspection.

Question 6

What are the most common heating system repairs?

Accepted Answer

Thermostat is not working. One of the most common heater problems is a malfunctioning thermostat. A sure sign your thermostat isn’t working properly is if your fan is constantly running.

Another very common issue is when your furnace's ignition or pilot light fails. This is generally a pilot light in older furnaces. Instead of pilot lights, newer furnaces typically use electrical ignitions. Inside the furnace, the pilot light may be visible.

Contact us if your furnace isn’t turning on when it should.

Question 7

Is it better to repair my heating system or replace it?

Accepted Answer

Depending on the type of heating system you own, they can last between 10 - 20 years.

For instance, a furnace has an average lifespan of 15 - 20 years; after that, the system is no longer energy-efficient and may start requiring expensive repairs to keep your home warm. Repairs are usually beneficial if your furnace is less than ten years old. There will come a time when it is more beneficial to replace and older system with a new energy-efficient system, rather than continuing to spend money on an older system with frequent and costly repairs.

Question 8

How to Identify signs of a deteriorating heating system

Accepted Answer

Look out for irregularities such as strange noises, inconsistent heating, increased energy bills, or frequent cycling. A professional inspection can help confirm any suspicions and address potential issues.

Question 9

How much does it cost to replace my home heating system?

Accepted Answer

Most systems start at $5,000 and can range up to $18,000 depending on your home's size and any ductwork needed. Before making a purchase, keep in mind that a furnace with a higher AFUE rating will operate more efficiently than its competitors and consequently cost more upfront. The word "upfront" is crucial because, in the long run, a higher-efficiency furnace allows you to save more money on utility costs.

Question 10

What is the average lifespan of a furnace?

Accepted Answer

A properly cared-for furnace can last for at least 15 to 20 years, and by performing regular maintenance and being prompt with repairs, you can increase the lifespan even further.

It's a good idea to start looking at new equipment when your furnace is about 15 years old so that you are ready to replace it when the time comes. You should research the most recent, cost-effective options and learn about their features. If energy conservation is a top priority, you should become familiar with the Annual Fuel Utilization Efficiency (AFUE) rating.

Question 11

How do you know if your heating system is reaching the end of its lifespan?

Accepted Answer

There are a number of indicators that your furnace, heat pump or heating system needs to be replaced or undergo major repairs. Some of the most typical are listed below:

If your unit begins to make a louder noise than a faint humming, there is probably a problem. These rumbling, clicking, and crunching sounds are just a few examples. Check it out if it sounds strange.
A heating system is likely on its way out if you notice that you are spending significantly more than ever on your electric bill. Repairs might only delay this; the HVAC technicians at Jackson & Sons will advise on whether or not they are necessary and if replacement is a better option for you.
Your home's uneven heating may indicate that you need to replace your heating system. The unit is likely losing its heating capacity if some rooms are not as warm as they usually are while others are unusually toasty. This will only get worse until the system exhausts itself.

Question 12

What size heating system do I need for my home?

Accepted Answer

Determining the appropriate heating system size involves thinking about square footage, climate, insulation, and home layout. A Manual J calculation, performed by our Jackson & Sons HVAC professionals, assesses heating requirements accurately. Factors like ceiling height, windows, and local climate impact sizing. Oversized furnaces cycle frequently, wasting energy, while undersized ones struggle to heat adequately. We analyze these aspects to recommend the right furnace or heat pump size, typically ranging from 40,000 to 120,000 BTUs for average homes. Consulting with our experts ensures efficient heating tailored to your home's specific needs.

Question 13

How do I know my new heating system is energy-efficient?

Accepted Answer

To determine a heat pump's energy efficiency, you need to factor in the SEER rating. SEER stands for Seasonal Energy Efficiency Ratio and is calculated by the unit's cooling power divided by the amount of energy used.

To ascertain a furnace's energy efficiency, check its Annual Fuel Utilization Efficiency (AFUE) rating. Higher AFUE percentages denote greater efficiency. Modern furnaces usually have AFUE ratings ranging from 80% to over 98%. Additionally, look for ENERGY STAR certification, indicating compliance with stringent efficiency standards. Variable-speed motors and dual-stage burners also enhance efficiency by adjusting output to match heating needs. Evaluating these features ensures optimal energy performance, lower utility bills, and reduced environmental impact, making your investment in a new furnace worthwhile.

Question 14

Do I need an AC tune-up in my Clayton, NC, area home?

Accepted Answer

Regular tune-ups can help extend the lifespan of your AC, improve efficiency, and prevent breakdowns. If you have noticed a decrease in cooling performance, increased energy bills, or unusual noises, it may be time for a tune-up. Scheduling an annual tune-up with a licensed HVAC professional is recommended to keep your AC running smoothly and effectively. A tune-up can also catch potential problems early and save you money on repairs in the long run.

Question 15

How often should I get maintenance on my AC and heating system?

Accepted Answer

It is recommended to have your AC and heating system checked out and maintained once a year, usually just before the cooling or heating season begins. By doing so, you can increase the system's lifespan, ensure its effectiveness, and guard against malfunctions. However, depending on variables like usage, system age, and environmental conditions, maintenance frequency may change. To come up with a schedule that meets your unique requirements, it is best to speak with a certified HVAC professional. Furthermore, scheduling maintenance following significant weather events, like a heat wave or a cold snap, can help identify any potential problems and stop further harm to the system.

Question 16

What will a spring AC tune-up do for my home?

Accepted Answer

A spring AC tune-up can improve the efficiency and performance of your air conditioning system. During a tune-up, a licensed HVAC technician will inspect and clean key components, such as the coils and fan blades, to remove any debris that could decrease efficiency and cause malfunctions. The technician will also check refrigerant levels, adjust the thermostat, and lubricate moving parts to ensure proper operation. This can help prolong the lifespan of your AC, improve indoor air quality, and lower energy bills by reducing strain on the system. By having a spring tune-up, you can avoid breakdowns during hot weather and ensure your home stays cool and comfortable all season.

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