Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your Lucama, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Recent Jobs and Reviews in Lucama, NC
Rated 4.5 out of 5 stars based on 4 customer reviews
Customers say: The reviews exhibit a positive overall sentiment, with a significant number of reviews expressing satisfaction and praise for the services provided by Jackson and Sons. The positive reviews highlight aspects such as excellent service, polite and informative technicians, quality installations, and friendly and helpful office staff. The recurring themes in the positive reviews include professionalism, punctuality, and the ability to address customer concerns effectively.
However, there are also a few negative reviews, which primarily focus on issues such as delayed response times, scheduling conflicts, and dissatisfaction with the quality of work. The negative reviews mention specific instances where customers experienced problems or were not completely satisfied with the services provided.
Overall, the sentiment of the reviews is positive, with a slight inclination towards the positive side. The recurring themes in the positive reviews indicate that Jackson and Sons generally provides high-quality services and strives to meet customer expectations. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to work towards improving its services and addressing any issues that may arise.
Lucama, NC at a glance
Jackson & Sons has completed 25 jobs in Lucama, NC between December 2024 and March 2025.
The 4 customer reviews shown here average 4.5 out of 5.
The most recent job was on March 14, 2025.
Jackson & Sons completed its first job in Lucama, NC in January 2017.
Noah Carter is so thorough and meticulous in his work. He communicates well about how the job is going and keeps me informed as he’s working. Very courteous and pleasant young man.
LASSITER
- Lucama, NC 27851
Great service.AL
- Lucama, NC 27851
Good service
Nate was a nice young man & answered all my questions.
Cindy
- Lucama, NC 27851
Great Service. Courteous Staff.
Technician was extremely professional and courteous. Answered all questions.
John
- Lucama, NC 27851
Job Locations
Noah C.
Performed ESA on one system, customer not home at this time. Located leak at evaporator coil, ran system in cool mode with low ambient temp. Unable to accurately measure charge in cool mode with low temp. Informed customer of findings and gave option of adding leak freeze or replacing coil. Customer opted to wait at this time and see how system performs this summer. Found no further challenges.
Lucama, NC 27851
Spencer C.
Customer stated the thermostat stays satisfied but does not think the blower is running when heat is turned on in the afternoon. Customer stated when they bump the heat up first thing, they can hear the blower run very loud and heats quickly, but in the afternoon, when it runs they don’t hear the blower run. Tech found system is operating properly and is a 3 stage system. Tech verified low stage runs when heat is bumped up one degree and high stage runs when heat is bumped up several degrees. Tech found a normal flame as well. Tech explained that when they bump the heat up from 68 to 73 first thing in the morning, they are hearing the system run in high stage. In the afternoon it is running low stage. Tech also explained it is using less gas and electricity when running low stage. Tech also verified temp split and verified thermostat satisfied from 73 to 75 while tech was there.
Lucama, NC 27851
Spencer C.
Customer stated the thermostat stays satisfied but does not think the blower is running when heat is turned on in the afternoon. Customer stated when they bump the heat up first thing, they can hear the blower run very loud and heats quickly, but in the afternoon, when it runs they don’t hear the blower run. Tech found system is operating properly and is a 3 stage system. Tech verified low stage runs when heat is bumped up one degree and high stage runs when heat is bumped up several degrees. Tech found a normal flame as well. Tech explained that when they bump the heat up from 68 to 73 first thing in the morning, they are hearing the system run in high stage. In the afternoon it is running low stage. Tech also explained it is using less gas and electricity when running low stage. Tech also verified temp split and verified thermostat satisfied from 73 to 75 while tech was there.
Lucama, NC 27851
Spencer C.
Customer stated the thermostat stays satisfied but does not think the blower is running when heat is turned on in the afternoon. Customer stated when they bump the heat up first thing, they can hear the blower run very loud and heats quickly, but in the afternoon, when it runs they don’t hear the blower run. Tech found system is operating properly and is a 3 stage system. Tech verified low stage runs when heat is bumped up one degree and high stage runs when heat is bumped up several degrees. Tech found a normal flame as well. Tech explained that when they bump the heat up from 68 to 73 first thing in the morning, they are hearing the system run in high stage. In the afternoon it is running low stage. Tech also explained it is using less gas and electricity when running low stage. Tech also verified temp split and verified thermostat satisfied from 73 to 75 while tech was there.
Lucama, NC 27851
Spencer C.
Customer stated the thermostat stays satisfied but does not think the blower is running when heat is turned on in the afternoon. Customer stated when they bump the heat up first thing, they can hear the blower run very loud and heats quickly, but in the afternoon, when it runs they don’t hear the blower run. Tech found system is operating properly and is a 3 stage system. Tech verified low stage runs when heat is bumped up one degree and high stage runs when heat is bumped up several degrees. Tech found a normal flame as well. Tech explained that when they bump the heat up from 68 to 73 first thing in the morning, they are hearing the system run in high stage. In the afternoon it is running low stage. Tech also explained it is using less gas and electricity when running low stage. Tech also verified temp split and verified thermostat satisfied from 73 to 75 while tech was there.
Lucama, NC 27851
Spencer C.
Customer stated the thermostat stays satisfied but does not think the blower is running when heat is turned on in the afternoon. Customer stated when they bump the heat up first thing, they can hear the blower run very loud and heats quickly, but in the afternoon, when it runs they don’t hear the blower run. Tech found system is operating properly and is a 3 stage system. Tech verified low stage runs when heat is bumped up one degree and high stage runs when heat is bumped up several degrees. Tech found a normal flame as well. Tech explained that when they bump the heat up from 68 to 73 first thing in the morning, they are hearing the system run in high stage. In the afternoon it is running low stage. Tech also explained it is using less gas and electricity when running low stage. Tech also verified temp split and verified thermostat satisfied from 73 to 75 while tech was there.
Lucama, NC 27851
Spencer C.
Customer stated the thermostat stays satisfied but does not think the blower is running when heat is turned on in the afternoon. Customer stated when they bump the heat up first thing, they can hear the blower run very loud and heats quickly, but in the afternoon, when it runs they don’t hear the blower run. Tech found system is operating properly and is a 3 stage system. Tech verified low stage runs when heat is bumped up one degree and high stage runs when heat is bumped up several degrees. Tech found a normal flame as well. Tech explained that when they bump the heat up from 68 to 73 first thing in the morning, they are hearing the system run in high stage. In the afternoon it is running low stage. Tech also explained it is using less gas and electricity when running low stage. Tech also verified temp split and verified thermostat satisfied from 73 to 75 while tech was there.
Lucama, NC 27851
Spencer C.
Customer stated the thermostat stays satisfied but does not think the blower is running when heat is turned on in the afternoon. Customer stated when they bump the heat up first thing, they can hear the blower run very loud and heats quickly, but in the afternoon, when it runs they don’t hear the blower run. Tech found system is operating properly and is a 3 stage system. Tech verified low stage runs when heat is bumped up one degree and high stage runs when heat is bumped up several degrees. Tech found a normal flame as well. Tech explained that when they bump the heat up from 68 to 73 first thing in the morning, they are hearing the system run in high stage. In the afternoon it is running low stage. Tech also explained it is using less gas and electricity when running low stage. Tech also verified temp split and verified thermostat satisfied from 73 to 75 while tech was there.
Lucama, NC 27851
Spencer C.
Customer stated the thermostat stays satisfied but does not think the blower is running when heat is turned on in the afternoon. Customer stated when they bump the heat up first thing, they can hear the blower run very loud and heats quickly, but in the afternoon, when it runs they don’t hear the blower run. Tech found system is operating properly and is a 3 stage system. Tech verified low stage runs when heat is bumped up one degree and high stage runs when heat is bumped up several degrees. Tech found a normal flame as well. Tech explained that when they bump the heat up from 68 to 73 first thing in the morning, they are hearing the system run in high stage. In the afternoon it is running low stage. Tech also explained it is using less gas and electricity when running low stage. Tech also verified temp split and verified thermostat satisfied from 73 to 75 while tech was there.
Lucama, NC 27851
Spencer C.
Customer stated the thermostat stays satisfied but does not think the blower is running when heat is turned on in the afternoon. Customer stated when they bump the heat up first thing, they can hear the blower run very loud and heats quickly, but in the afternoon, when it runs they don’t hear the blower run. Tech found system is operating properly and is a 3 stage system. Tech verified low stage runs when heat is bumped up one degree and high stage runs when heat is bumped up several degrees. Tech found a normal flame as well. Tech explained that when they bump the heat up from 68 to 73 first thing in the morning, they are hearing the system run in high stage. In the afternoon it is running low stage. Tech also explained it is using less gas and electricity when running low stage. Tech also verified temp split and verified thermostat satisfied from 73 to 75 while tech was there.
Lucama, NC 27851
Spencer C.
Tech replaced 90 percent furnace heat exchanger. Tech tested system and checked gas pressure. System has a high medium and low gas pressure setting. Tech found pressure at 2.3 for low, 5.5 for medium and high stage at 9.4. Tech increased regulator and found high side at 10.4. System is operating properly at this time.
Lucama, NC 27851
Spencer C.
Tech replaced 90 percent furnace heat exchanger. Tech tested system and checked gas pressure. System has a high medium and low gas pressure setting. Tech found pressure at 2.3 for low, 5.5 for medium and high stage at 9.4. Tech increased regulator and found high side at 10.4. System is operating properly at this time.
Lucama, NC 27851
Spencer C.
Tech replaced 90 percent furnace heat exchanger. Tech tested system and checked gas pressure. System has a high medium and low gas pressure setting. Tech found pressure at 2.3 for low, 5.5 for medium and high stage at 9.4. Tech increased regulator and found high side at 10.4. System is operating properly at this time.
Lucama, NC 27851
Spencer C.
Tech replaced 90 percent furnace heat exchanger. Tech tested system and checked gas pressure. System has a high medium and low gas pressure setting. Tech found pressure at 2.3 for low, 5.5 for medium and high stage at 9.4. Tech increased regulator and found high side at 10.4. System is operating properly at this time.
Lucama, NC 27851
Spencer C.
Tech replaced 90 percent furnace heat exchanger. Tech tested system and checked gas pressure. System has a high medium and low gas pressure setting. Tech found pressure at 2.3 for low, 5.5 for medium and high stage at 9.4. Tech increased regulator and found high side at 10.4. System is operating properly at this time.
Lucama, NC 27851
Spencer C.
Tech replaced 90 percent furnace heat exchanger. Tech tested system and checked gas pressure. System has a high medium and low gas pressure setting. Tech found pressure at 2.3 for low, 5.5 for medium and high stage at 9.4. Tech increased regulator and found high side at 10.4. System is operating properly at this time.
Lucama, NC 27851
Spencer C.
Tech replaced 90 percent furnace heat exchanger. Tech tested system and checked gas pressure. System has a high medium and low gas pressure setting. Tech found pressure at 2.3 for low, 5.5 for medium and high stage at 9.4. Tech increased regulator and found high side at 10.4. System is operating properly at this time.
Lucama, NC 27851
Spencer C.
Tech replaced 90 percent furnace heat exchanger. Tech tested system and checked gas pressure. System has a high medium and low gas pressure setting. Tech found pressure at 2.3 for low, 5.5 for medium and high stage at 9.4. Tech increased regulator and found high side at 10.4. System is operating properly at this time.
Lucama, NC 27851
Spencer C.
Tech replaced 90 percent furnace heat exchanger. Tech tested system and checked gas pressure. System has a high medium and low gas pressure setting. Tech found pressure at 2.3 for low, 5.5 for medium and high stage at 9.4. Tech increased regulator and found high side at 10.4. System is operating properly at this time.
Lucama, NC 27851
Spencer C.
Tech found flames spitting back occasionally and could smell soot. Tech found heat exchangers are sooted out causing the intake to melt. Heat exchanger are under parts warranty and cost the same price as washing them out. Customer chose to replace heat exchangers. Part needs to be ordered. 2 inch pvc 1 needed one 1/2 inch elbow needed for drain.
Lucama, NC 27851
Spencer C.
Tech found flames spitting back occasionally and could smell soot. Tech found heat exchangers are sooted out causing the intake to melt. Heat exchanger are under parts warranty and cost the same price as washing them out. Customer chose to replace heat exchangers. Part needs to be ordered. 2 inch pvc 1 needed one 1/2 inch elbow needed for drain.
Lucama, NC 27851
Spencer C.
Tech found flames spitting back occasionally and could smell soot. Tech found heat exchangers are sooted out causing the intake to melt. Heat exchanger are under parts warranty and cost the same price as washing them out. Customer chose to replace heat exchangers. Part needs to be ordered. 2 inch pvc 1 needed one 1/2 inch elbow needed for drain.
Lucama, NC 27851
Spencer C.
Tech found flames spitting back occasionally and could smell soot. Tech found heat exchangers are sooted out causing the intake to melt. Heat exchanger are under parts warranty and cost the same price as washing them out. Customer chose to replace heat exchangers. Part needs to be ordered. 2 inch pvc 1 needed one 1/2 inch elbow needed for drain.
Lucama, NC 27851
Spencer C.
Tech found flames spitting back occasionally and could smell soot. Tech found heat exchangers are sooted out causing the intake to melt. Heat exchanger are under parts warranty and cost the same price as washing them out. Customer chose to replace heat exchangers. Part needs to be ordered. 2 inch pvc 1 needed one 1/2 inch elbow needed for drain.
Lucama, NC 27851
Spencer C.
Tech found flames spitting back occasionally and could smell soot. Tech found heat exchangers are sooted out causing the intake to melt. Heat exchanger are under parts warranty and cost the same price as washing them out. Customer chose to replace heat exchangers. Part needs to be ordered. 2 inch pvc 1 needed one 1/2 inch elbow needed for drain.
