Jackson and Sons has been serving the heating and air conditioning needs of Selma, NC residents and businesses since 1974.
Our reviews below from your neighbors in Selma, NC tell the story of our quality, dedication and commitment to customer service.
Local Reviews
for Selma, NC
Our Reviews by City
Excellent service!
Ktruff1 - Selma, NC 27576
Landen was nice enough to take my flyer and business cards to put in the office.
Truly Excellent service
Attaway Carolina - Selma, NC 27576
Knowledgeable, Courteous...effective.
Great service
Zenith - Selma, NC 27576
Luis is great
Service as always
RAINEY - Selma, NC 27576
Jackson and Son's continue to deliver quality service and honor their commitment to their customers.
Great Service as always
RAINEY - Selma, NC 27576
Excellent service. Very professional and extremely knowledgeable.
Shelia - Selma, NC 27576
I would definitely recommend Jackson and Son’s.
Awesome service
Lori - Selma, NC 27576
I always have great experiences with Jackson & Sons. Matt is always great! Very knowledgeable, friendly and efficient.
Service
CHARLES - Selma, NC 27576
Great job Zach
Excellent Service
Don - Selma, NC
The service technician had over 25 years of experience, was very professional, and quickly installed the back order part our heating system needed. On the last visit, Jackson and Sons installed a temporary part to give our family heat until the new part arrived. Had it not been for them going the extra mile to help us with the “loaner” part, we would have been without heat until the back order part arrived. I highly recommend Jackson and Sons.
Great service
CLIFTON - Selma, NC 27576
Good service
Noah Carter
Tim - Selma, NC 27576
Both
Richard - Selma, NC 27576
Excellent
Great
ANDREW - Selma, NC 27576
Great Service
ANDREW - Selma, NC 27576
Polite, on time, explained well
Great Service
Mohamed - Selma, NC 27576
Satisfied, good service
Marathon - Selma, NC
Excellent technician
DON - Selma, NC 27576
I would highly recommend the service provided by Jason. He is very knowledgeable, well trained, and does a great job.
Good customer service.
Joyce - Selma, NC 27576
Great service, timely response.
Herman - Selma, NC 27576
Excellent technician
Great service and great technician
Herman - Selma, NC 27576
Fast detailed service and excellent technician. Always a pleasure to have professionals do the needed maintenance work.
The Best
Joy - Selma, NC
All the Jackson and Son technicians that come to service my HVAC are professional, friendly, thorough and so polite. I highly recommend this company as there just aren’t a lot that value customer service like they do.
August 2020
Tim - Selma, NC
Great job as always from a great Jackson and Sons Team!
Always great service
Herman - Selma, NC 27576
Great and fast service. Technicians are very polite and efficient. Great experience all around.
Best sround
Joy - Selma, NC 27576
Pedro was quick, quiet, complete, polite and professional. Can’t ask for better.
Great
Ora - Selma, NC 27576
My experience with Seth today was very pleasant. He presented himself in a very professional manner which is a huge plus in my book. Thank you Jackson and Sons
Kenny C.
Performed ESA, homeowner paid for today’s visit. Recommended surge protection and plasma air purifier.
Matthew L.
Tech removed failed mini lime pump. Adjusted lineset up and swapped drain tube from left side to right side of indoor unit. Inserted plug on left side of drain pan. Installed new mini lime pump and tested with several water bottles. System is draining and cooling correctly. Collected $415 plus tax for warranty repair.
Kenny C.
Performed CMA inspection
Kenny C.
Performed CMA inspection
Kenny C.
Performed CMA inspection
David S.
Performed cma full service on one split system. Installed ez trap and union on condensate drain lines to clear blockage and properly service on susbsequent visits per on site approval by Ronnie. System working properly at this time.
Donald S.
$3399 after tax , 15 days eta after approval. Please call Rodger Lamberth 919-427-6512. Only other thing tech found wrong with system was the low pressure switch was bypassed around 3 years ago $1,997 plus tax for switch replacement. Set up appointment to obtain pricing on new system through office
Matthew L.
Tech removed faulty heat exchanger and installed new heat exchanger. Sealed with high temp fire caulk. Cleaned three inshot burners with wire brush. Set low stage at 6”WC LP and high stage and 10”WC LP. Allowed system to heat for ten minutes continuously with no further challenges. Burners are functional, but tech recommends replacing the three OEM burners before next winter to keep flames from fanning out. Tested cooling without challenges. Tech billed for repair.
Kenny C.
Homeowner extended ESA, recommended plasma air purifier. Wants to talk to wife before making decision. Will call in soon.
Kenny C.
Tech performed maintenance on one system per energy savings agreement. System is heating and cooling properly at this time. Customer will talk with wife and call in to have tech return and install plasma at later time.
Kenny C.
Tech performed maintenance on one system per energy savings agreement. System is heating and cooling properly at this time. Tech investigated moisture issue and determined moisture issue was not caused by HVAC system. Tech recommended customer have gutters installed or a crawlspace encapsulation installed to prevent excess moisture from getting under house. Tech recommended adding plasma pure air ionization device to prevent buildup/mold in air handler/duct system and to improve indoor air quality. Customer approved.
Landen H.
Tech washed and serviced unit and found no challenges at this time.
Landen H.
Tech washed and serviced unit and found no challenges at this time.
Landen H.
Tech washed and serviced unit and found no challenges at this time.
Matthew L.
Staff reported system failing to light. Tech found manual reset rollout switch on the top of burners tripped. Tech reset rollout and burners lit. Tech disassembled and inspected heat exchanger. Tech found multiple cracks and holes in heat exchanger. To repair system and get it back heating, we would need to replace non warranty heat exchanger and inshot burners. Due to cost of repair on 14 year old system, tech recommends replacing unit. Reassembled unit and tested cooling. System is cooling, but not heating. Hal Harrison is the contact. Colby is running mandatory.
Romario T.
Tech found the indoor evaporator coil with signs of ice left on it, tech removed the remaining chunks of ice and inspected the evaporator coil for any any air flow restrictions and tested the indoor blower operation. Tech checked pressures and found the saturation temperature for the indoor coil slightly below 32 degrees, with slight abnormal pressures. Tech found the indoor TXV bulb not secured well. Tech secured the indoor TVX bulb and insulated it. Saturation temperature and pressures went up to normal specs based on outdoor and indoor temperatures. Costumer stated that this is the 2nd time the coil has frozen up. 1st time was about a month ago or so but then it was cooling normal with no ice build challenges and this is the 2nd time. Tech suspects that the indoor TXV was sticking and shutting down during those times, however Tech was unable to duplicate the challenge to verify a TXV failure at this time based on refrigerant pressures. Collected minor repair for adjusting the indoor
Luis R.
Tech returned to replace reversing valve tech replaced valve pressure system held for 15 min pulled vacuum got to 490 microns added 7lbs of 410a unjt has a delta top 20 66/46
Luis R.
Tech returned to replace fan control board and motor unit started up no issue tech used a 25mfd capacitor as well
Luis R.
P.o 4735 tech was informed unit was heating on cool mode tech tested system and found unjt was heating tech tested reversing valve reversing valve had failed was stuck and tech could not get reversing valve to engage to operate in cool mode tech would hear a hiss from valve but not to normal splush sound tech quoted out $3216.46 for reversing valve under 5ton customer did say they wanted to get on cma tech called office to send him quote on cma
Luis R.
Tech found water in blower indicating coil was frozen at one point tech jumped to cycle cool while gauges connected tech found pressure at 60/209 tech further inspected unit and found blower working in opposite direction tech tested other speeds and some will start off slow but still ran in opposite direction tech found failed control board as well at 3/4 115v blower motor blower motor price is $1263 plus tax cam price $1074 p.o #4740
Kenny C.
Upon arrival tech found system off. Tech cut system on and it came on and was working properly. Condenser fan motor was still pulling 1.04 amps and the max amp rating for that motor was .95. Tech recommended replacing. Customer approved replacing condenser fan motor. Tech also found turbo capacitor mounted where it was arching on the side of unit. Tech secured connections and added electrical tape to ensure no more arching would occur. When tech went to cut system back on, tech noticed condenser not getting y call. Tech found the condensate pan full of water. Tech purged out line with water hose and got system draining properly again. Tech did not charge for clearing condensate drain line because this should have been done during maintenance. Customer also stated he didn’t like the way the after market condenser fans were mounted with the wires exposed and tied to grill above fan. System is back up and functioning properly at this time.
Ryan S.
Prongs on disconnect plug were slightly bent Causing power issues to equipment. Tech bent prongs on disconnect plug so plug is secure inside disconnect. Tech also tightened connections. System working properly at this time
Luis R.
Unjt is operating correctly at this time t3vh did find evaporator coil extremely rusty could cause future issues r22
Luis R.
Tech returned to replace defrost board that was found had failed during maintenance tech replaced board unit started up no issues tech collected for today’s visit
David S.
Performed cma inspection on one gas pack and one split system. Systems operating correctly at this time. Found blower wheel on furnace in need of cleaning. Found evaporator coil on furnace very rusted and in poor condition. Recommend full service to clean blower wheel at next visit.
