Jackson and Sons has been serving the heating and air conditioning needs of Selma, NC residents and businesses since 1974.
Our reviews below from your neighbors in Selma, NC tell the story of our quality, dedication and commitment to customer service.
Recent Jobs and Reviews in Selma, NC
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Job Locations and Reviews
Matt C.
Tech performed esa on goodman package heat pump. Found no challenges at todays visit.
Selma, NC 27576
Romario T.
Found the system on the back cooling, filter was dirty, delta T of 19 degrees. System is located in the closet and it is recommended to have the closet door open that way the air circulates better in the service area.capacitor was reading below manufacturer specs but not completely failed. Refrigerant levels within specs, tech does recommend moving forward with the CMA (maintenance) proposal to improve the performance. The Nordyne system in the back has a compressor reading in the caution level, , 2009 unit. Tech spoke with Mrs. broadie about todays findings, and was told to email everything for review prior to doing anything. Costumer stated that she will call in to pay for today’s visit once she is home.
Selma, NC 27576
Caleb S.
Emailed proposal to replace system.
Selma, NC 27576
Landen H.
Tech washed and serviced unit and found evap coil to be extremely rusted and corroded tech also found compressor to be testing in the red tech called out field supervisor.
Selma, NC 27576
Joshua C.
Performed CMA Inspection on 3 split system heat pumps and 1 wall mount AC unit. System 3 - Services shop - upon arrival tech observed that the system was struggling to meet set temperature. While inspecting the air handler, the tech discovered a leak in the evaporator coil. Office notified and will reach out with options for the customer. System 2 - services front office - tech found the outdoor fan capacitor testing weak. Estimate built for replacement of this part. System still operating and cooling at this time No other challenges present at this time. Filters - all filters changed and old ones thrown away.
Selma, NC 27576
Bryce C.
Meredith has contacted landlord with no answer to set up time to meet me there
Selma, NC 27576
Joseph C.
Tech found system not cooling good upon arrival after further inspection tech found system has a liquid line restriction in piston. Will need to be pulled and cleaned in order for system to operate properly. Tech also found t stat reading 3 degrees higher Than it actually is in home. Tech did not recommend repairs due to price and age of system, field supervisor is going to get verify and speak with landlord about all options. No house call per PSA
Selma, NC 27576
Joseph C.
Tech found clogged drain line, tech cleared after approval system is back up and cooling.
Selma, NC 27576
Kyle W.
PUMPED DOWN AND REPLACED CLOGGED BI-FLOW FILTER DRIER. PRESSURE TESTED/PULLED VACCUM. CYCLED SYSTEM AND ADDED 1LB OF R410A TO ACHIEVE FACTORY SUB-COOLING SPECS OF 16. SYSTEM UP AND COOLING. WARRANTY.
Selma, NC 27576
Matt C.
Tech performed esa on carrier split heat pump. Customer stated unit wasn’t keeping up on hot days Tech couldn’t find any leaks and noticed liquid line frozen on only one side of filter dryer due to restriction in filter dryer
Selma, NC 27576
David S.
-Found 2 Split System Heat Pumps operating upon arrival. Staff on site states that neither thermostat has satisfied. -Lobby System - 2020 Goodman Condenser, 2009 Nutone Air Handler: Found no air filter in place. Staff states he recently removed filter in attempt to help system cool. Found system operating correctly with return temperature of 75 and supply of 53 degrees. -Viewing Room System - 2007 Nordyne Condenser, 2009 Nutone Air Handler: Found system operating correctly with return temperature of 78 and supply of 59 degrees. Air filter excessively dirt. Evaporator coil excessively dirty and has physical signs of damage. Did not detect leak on evaporator coil. Air handler sits in closed closet with no way for return air to return to air handler. Recommend customer leave closet door open and have return vent or door louver installed through wall. -Customer should replace both air filters and have evaporator coil cleaned on viewing area air handler. Highly recommend regular mainten
Selma, NC 27576
Kyle W.
PICKED UP PSYCHROMETER FOR INSTALL.
Selma, NC 27576
Romario T.
Tech replaced an indoor TXV, R22 package system. Brazed in a filter dryer and TXV while flowing nitrogen, pressure tested above 300 psi.pulled a vacuum below 500 microns. Factory charged the system with 6.8lbs of R22. Costumer also renew PSA yearly.system is back cooling with a proper delta T. Tech ran out of R22 and had to return to add 2lbs of R22. Collected via check. Set thermostat to 75 degrees.
Selma, NC 27576
Joshua C.
Performed CMA Full Service on 1 Gas Package system. Technician found the system to be cooling properly at the time of visit. Supply air temperature was 58 degrees and return air temperature was 78 for a 20 degree temperature changeover. All electrical tested to spec except for the 10mfd outdoor capacitor. Tech would recommend replacing this part before it fails and causes the system not too cool. Estimate built for this item. Things to monitor going forward - compressor and evaporator coil. The compressor is not over amping at this time, however it is getting close. Megohm test was GOOD at this time. Evaporator coil has rust in some spots. No leaks found today, we will need to monitor closely going forward. Per customer, please call them a few days before service is scheduled so they can have someone onsite on that day. Number in file is accurate.
Selma, NC 27576
Matthew L.
Talking w spouse
Selma, NC 27576
Audonel G.
25SCA524A003/FJ4DNXB24L00
Selma, NC 27576
Luis R.
Tech found pressure at 66/284. Tech informed landlord of findings and quoted her a leak search she approved. Tech found major leak in evaporator coil system is not cooling well. Tech informed customer on findings and she wants quote on Evaporator coil and new system called office to get both sent
Selma, NC 27576
Romario T.
Tech verified the refrigerant leak between the plastic and cooper section of the pressure switch. Recovered the remaining refrigerant in the system, Replaced the pressure switch and filter dryer, brazed in anew filter dryer and pressure switch while flowing nitrogen. Pressure tested to 300psi and pulled down a vacuum below 500 microns. Factory charged the system. System is back cooling. Tech charged the system to its design subcool degree (10.0).
Selma, NC 27576
Review
He was great.
Romario T.
Found the zone dampers operating, light frost was on the indoor coil, tech did find refrigerant levels low on R410. 54/240psi and heavy oil deposits at the bottom of the unit near the true suction line. Costumer stated that a previous company did not leave the system operating properly and that refrigerant adjustments had to be made. Costumer approved a leak search and tech found a refrigerant leak at the high pressure switch. Costumer approved replacing the high pressure switch. Tech charged the system with R410a per office to get the system back cooling until the part comes in. Leak detector barely picked up the refrigerant leak and verified it with soap bubbles, a good nitrogen test will be needed during the high pressure switch replacement to assure that there’s no more leaks I. The system.
Selma, NC 27576
Matthew L.
Updated proposal and emailed to customer.
Selma, NC 27576
Matthew L.
Sold 2 ton Carrier SHP
Selma, NC 27576
Joseph C.
Tech performed ESA on 1 system. Split system- tech serviced system, found system low on refrigerant putting out 12 delta t. Tech turned over to field supervisor due to cost of repairs and no warranty.
Selma, NC 27576
Landen H.
Tech performed PTU and found some ice sitting in the bottom on the pan but none on the coil coils had no build up and filters where clean fan motor was not pulling higher amps at this time and unit was up and cooling with a delta t of 18. Tech found no other challenges at this time customer invested in PSA monthly paid 98 for first tune up via master card.
Selma, NC 27576
Matt C.
Tech performed esa on trane split heat pump, found no challenges at todays visit Customer didn’t extend esa today, recommended all options for renewal
Selma, NC 27576
Luis R.
Tech found plastic shaft cover and rubber bushing were making noise tech removed plastic started blower and blower started to vibrate.tech greased up plastic and rubber bushing and put plastic back on shaft no more squeaky noise and no vibration system is operating properly at this time
Selma, NC 27576
Review
Great service tech
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Great service. Very knowledgeable and helpful.
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In and out, full rip and replace plus additional duct work. They guys did a great job
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They came out and reviewed the system the day I called!
Review
This a follow up service to correct a minor leveling of the pad. Techs did a fantastic job and corrected the problem. Thanks again for everything and the years of great service. Romans 8:28
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Great service as always
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Excellent Service!
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Excellant service as always
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Service was great.
Response from Jackson & Sons:
We count ourselves lucky for customers like you and look forward to working with you again in the future!
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Very knowledgeable and friendly. I will continue using them
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Thank you as always for a very professional and knowledgable team. Romans 8:28
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Excellent service
Review
Great service will continue to call on Jackson and sons especially with great service from Josh
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Got us cooling again.
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Very polite young man. Answered all my questions. Good job and completed in a short period of time.
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Landen was nice enough to take my flyer and business cards to put in the office.
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Knowledgeable, Courteous...effective.
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Luis is great
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Jackson and Son's continue to deliver quality service and honor their commitment to their customers.
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Great Service as always
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I would definitely recommend Jackson and Son’s.
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I always have great experiences with Jackson & Sons. Matt is always great! Very knowledgeable, friendly and efficient.
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Great job Zach
Review
The service technician had over 25 years of experience, was very professional, and quickly installed the back order part our heating system needed. On the last visit, Jackson and Sons installed a temporary part to give our family heat until the new part arrived. Had it not been for them going the extra mile to help us with the “loaner” part, we would have been without heat until the back order part arrived. I highly recommend Jackson and Sons.