Are you in need of AC repair or service for your Selma, NC, home? Look no further than Jackson & Sons! Our team of highly trained and knowledgeable HVAC technicians offers a variety of services including repairs, replacements, new installations and maintenance. Not to mention, we also offer indoor air quality products, ductwork repair and installation and dryer vent cleaning. Plus, we provide same-day service if possible to ensure your comfort in a timely manner.
Serving our community since 1974, we take pride in being the top-rated HVAC company in Eastern North Carolina. Choosing Jackson & Sons for your HVAC services is an easy choice. But don't just take our word for it, check out some of our reviews below from other happy customers near you. Reach out to us today to schedule an appointment, and let us help keep your home comfortable year-round!
Recent Jobs and Reviews in Selma, NC
Rated 5.0 out of 5 stars based on 90 customer reviews
Customers say: The reviews exhibit a positive overall sentiment, with a significant number of reviews expressing satisfaction and praise for the services provided by Jackson and Sons. The positive reviews highlight aspects such as excellent service, polite and informative technicians, quality installations, and friendly and helpful office staff. The recurring themes in the positive reviews include professionalism, punctuality, and the ability to address customer concerns effectively.
However, there are also a few negative reviews, which primarily focus on issues such as delayed response times, scheduling conflicts, and dissatisfaction with the quality of work. The negative reviews mention specific instances where customers experienced problems or were not completely satisfied with the services provided.
Overall, the sentiment of the reviews is positive, with a slight inclination towards the positive side. The recurring themes in the positive reviews indicate that Jackson and Sons generally provides high-quality services and strives to meet customer expectations. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to work towards improving its services and addressing any issues that may arise.
Selma, NC at a glance
Jackson & Sons has completed 25 jobs in Selma, NC between January 2025 and March 2025.
The 25 customer reviews shown here average 5.0 out of 5.
My technician, Norman, was incredibly helpful and easy to work with! He got me fixed up quickly with a clear explanation of all the work. Will definitely call again!
Adam K
- Selma, NC 27576
Thorough, excellent service!
Had a very cold week where my system was not maintaining the set heat in the house. Spencer came out and immediately diagnosed the issue of the emergency heat not kicking-on and completed a quick fix and answered all my questions and concerns. Can’t say enough about the excellent service always provided by the techs from Jackson & Sons.
As always Jackson & Sons does not disappoint. Called for a service tech to come out after noticing my system running much louder than normal after several unseasonably cold days. Aidan was courteous, patient and thorough taking the time to explain the noise was completely normal (phew!!) in response to the recent cold mornings. I Highly appreciate the timely response in having a tech come out to inspect and confirm the system is operating appropriately with no concerns.
Ashley
- Selma, NC 27576
Excellent service
Great Tech
Charles
- Selma, NC 27576
Excellent service
David was very professional and explained everything he was doing in order to correct the issue.
Ray
- Selma, NC 27576
Great service
I asked a lot of questions and the team installing my unit was very knowledgeable and answered all my questions . They were very professional and treated me with respect .
Kyra
- Selma, NC 27576
Great Service
Kyle was very professional and explained to me what was going on with my system and made recommendations
Kyra
- Selma, NC 27576
SERVICE OF GREAT EXCELLENCY
MANY THANKS TO JACKSON and SON FOR THEIR CARE AND SUPPORT. ESPECIALLY, WHEN I NEED THEM DESPERATELY.
MAY GOD CONTINUE TO BLESS YOU IN ALL YOUR ENDEAVORS. WITH DEEPEST REGARDS, MARILYN BROADIE
Marilyn
- Selma, NC 27576
Excellant
Thank you for the continued 5 star service
Tim
- Selma, NC 27576
Excellent service.
Ricardo did a great job ! Thorough and professional.
Becky
- Selma, NC 27576
He was great. James
- Selma, NC 27576
Great service as always
Great service tech
Charles Morgan
- Selma, NC 27576
Excellent
Great service. Very knowledgeable and helpful.
Charles
- Selma, NC 27576
Replaced in a day
In and out, full rip and replace plus additional duct work. They guys did a great job
FRANTZ
- Selma, NC 27576
Quick service
They came out and reviewed the system the day I called!
FRANTZ
- Selma, NC 27576
Great service as always
This a follow up service to correct a minor leveling of the pad. Techs did a fantastic job and corrected the problem. Thanks again for everything and the years of great service. Romans 8:28
RAINEY
- Selma, NC 27576
Great service as alwaysRAINEY
- Selma, NC 27576
Excellent Service!MPLX
- Selma, NC 27576
Excellant service as always RAINEY
- Selma, NC 27576
Could not ask for better service.
Service was great.
Shelia
- Selma, NC 27576
Excellent service
Very knowledgeable and friendly. I will continue using them
Lori
- Selma, NC 27576
Excellant as always !
Thank you as always for a very professional and knowledgable
team.
Romans 8:28
RAINEY
- Selma, NC 27576
Job Locations
Ricardo T.
Tech washed and serviced unit and found no challenges at this time. Tech recommended adding ez trap to ensure proper draining on there system. Customer would like to be sent emailed estimate on replacement of 20x25x1 return grate. Customer will give us a call toward the end of the month for renewal.
Selma, NC 27576
Noah C.
Tech monitored system operation and found everything to be running, found no unusual noises coming from condensing unit. Tech did find that equalizer line was routed extremely close to fan blade. Tech pushed line away from blade. Also found system running a high head pressure in heat mode. Found blower set to lowest speed, adjusted blower speed to medium. Head pressure dropped and is within spec, evap coil is clean filters are slightly dirty. Recommended investing in maintenance agreement.
Selma, NC 27576
Josh W.
Tech found duct had fallen, tech found repair on duct was made in December of 24 and same duct had broken again, tech repaired duct under contractor warranty. All is good at this time.
Selma, NC 27576
Wes B.
—Tech Performed CMA Full Service on 3 Split systems, 1 Wall Mount System. Systems tested good had capacitors tested weak that are listed. All Systems back operating as expected.
— Fan Capacitor on Heat Pump#2 tested weak 4.03 mfd of 5. Recommend to replace capacitor due for failure provided an estimate for capacitor.
Selma, NC 27576
Landen H.
Tech washed and serviced unit and found evaporator coil to be rusted and corroded but no leaks at this time tech did find compressor to be mega ohming in the red tech called out field supervisor unit is up cooling at this time.
Selma, NC 27576
Landen H.
Tech washed and serviced unit and found evap coil to be rusted and corroded but no leaks at this time tech also found standing water at entry way door of crawlspace tech believes to be rain water found no other water under home tech found no other challenges at this time unit is up heating properly after today visit. Customer extended psa 1 sys 2 times a year.
Selma, NC 27576
Landen H.
Tech washed and serviced unit and found no challenges at this time (unit was just installed 6 months ago) unit is up operating properly at this time.
Selma, NC 27576
Landen H.
Tech washed and serviced unit and found no challenges at this time. Unit is up cooling with a delta t of 21 after today visit.
Selma, NC 27576
Landen H.
Tech washed and serviced unit found no challenges at this time unit is up operating properly after todays visit
Selma, NC 27576
Percy M.
PERFORMED CMA FULL SERVICE ON 3 GAS PACKAGE SYSTEMS ON ROOFTOP. GAS PACK #1 IS PERFORMIG PROPERLY AT THIS TIME. TECH CLEANED EVAPORATOR AND CONDENSER COILS ALSO OUTSIDE CABNET OF SYSTEM. FLUSHED DRAIN LINE AND REPLACED 4-20x20x2 FILTERS. PERFORMED LEAK SEARCH ON COILS, DIDNOT FIND ANY LEAKS. TECH CHECKED FAN, COMPRESSOR AND BLOWOR MOTOR AMPERAGE, ALL AMPERAGE CHECKS WERE INSIDE CORRECT SPECIFICATIONS. UPON ARRIVAL TO SERVICE GAS PACK #2 WAS NOT OPERATING. TECH DIAGNOSED SYSTEM AND FOUND SYSTEM VOID OF R-410A REFRIGERANT, THERE IS AN ESTIMATE PROVIDED FOR R-401A REFRIGERANT PER POUND. TECH LEAK SEARCHED EVAPORATOR COIL AND CONDENSER COIL AND FOUND NO PRESENT LEAKS, RECOMMEND A LEVEL 3 LEAK SEARCH ON COILS TO FURTHER DIAGNOSE SYSTEM AND FIND POSSIBLE LEAKS. THERE IS AN ESTIMATE PROVIDED FOR A LEVEL 3 LEAK SEARCH. TECH CHECKED AMPS ON 60 AMP FUSES INSIDE DISCONNECT BREAKER BOX AND FOUND 1 FUSE HAS FAILED, RECOMMEND REPLACEMENT OF 1-60 AMP FUSE, THERE IS AN ESTIMATE PROVIDED FOR REPLACEME
Selma, NC 27576
Chris A.
Tech washed and serviced unit, found no challenges at this time. Unit is heating with a delta T of 24. Customer has washable filters. (Not TTE unit was put in a couple months ago)
Selma, NC 27576
Chris A.
Tech washed and serviced unit. Found blower capacitor testing over tolerance level. We don’t carry 8mfd capacitor on truck but customer was not interested in replacing today. Unit is operating properly could not get delta T due customer preferred me not come inside. Left 20x25x1 filter with homeowner.
Selma, NC 27576
Chris A.
Tech washed and serviced unit. Customer not home, tech found fan capacitor testing 2.8/5 way below tolerance. Tried calling customer to notify, Phone did not ring. Could not get delta T or check thermostat. Left 20x25x1 filter.
Selma, NC 27576
Norman A.
Broken Kohler tub shower Handel thread strip out need replacement handel in brush nickel
Fill valve is bad on toilet and leak at boday hook up
Selma, NC 27576
Landen H.
Tech serviced unit and found unit to be pulling higher amps on start up tech recommended hard start kit to lower start amps and extend life of compressor customer would like to wait for now we’ll pipe had busted tech was unable to wash the coils customer will call in once they have it fixed to have us wash they coils will thing on the hard start kit and may have us install then.
Selma, NC 27576
Spencer C.
Tech found heat strips not running with auxiliary heat call. Tech found thermostat sending power to w2 but not w1 at air handler board. White wire was tied to w2 and black to w1. Thermostat only has white wire connected and has no slot for w2. Tech tied white to w1 and w2 connections and found heat strip running with thermostat call. Tech found burning smell in heat strips and suspects heat strips have never ran. Tech informed customer once the dust is burned off the smell will go away. System is heating properly at this time. Supply temp is 116
Selma, NC 27576
Spencer C.
Tech found heat strip breaker only sending 1 leg of power. Tech replaced breaker and found normal heat strip operation. Indoor supply temp is now 112 degrees.
Selma, NC 27576
Kyle W.
Repaired supply crossover for front portion of home. Cycled with no further challenges.
Selma, NC 27576
Spencer C.
Tech found condenser frozen. Tech found coil sensor measured 90k ohms 0 to -5 degrees and OAT measured 27k ohms 35 to 40 degrees. Tech forced a defrost cycle and found the board failed to initiate a defrost cycle. Tech noticed none of the lights were on the board. Tech went to check power at r and found as soon as the wire nut was touched, the board lit up. Tech made a good connection, restarted system and found system ran a demand defrost cycle without tech even running a test. Tech verified system came back out of defrost. System is back heating properly.
Selma, NC 27576
Jerry H.
Installed new top on Goodman pkg unit. Verified system came back on after install.
Selma, NC 27576
Aidan T.
- Tech found system operating normally upon arrival. Customer was hearing the defrost sequence initiate, causing a louder compressor tone. Tech advised customer that the fan is slightly over amping during operation and built estimate to replace.
- System is operating normally at this time. No charge under membership per office.
Selma, NC 27576
Bryce C.
Emailing quite
Selma, NC 27576
Kyle W.
Crossover line for front part of home will need to be re-attached to supply plenum. Noticed snake in crawlspace and multiple snake skins. Will need to have exterminator address before repairs can be made. Unable to contact landlord. Built estimate for repairing ducts. System is in very poor condition overall and full replacement would be best solution due to repair costs. Handed over to field supervisor. Service warranty.
Selma, NC 27576
Sherrill T.
Install Trane 2 Ton Package Heat Pump
With WiFi Programmable Thermostat
Selma, NC 27576
Dawson M.
Tech serviced and cleaned unit. Customer uses own filters. Tech faced no challenges this visit (unit is only a year old). Unit is heating and cooling properly. Customer renewed PSA plan.
