Jackson and Sons has been serving the heating and air conditioning needs of Pikeville, NC residents and businesses since 1974. Our reviews below from your neighbors in Pikeville, NC tell the story of our quality, dedication and commitment to customer service.

Local Reviews
for Pikeville, NC

Jackson and Sons Inc Rated 4.9 out of 5 stars based on 132 customer reviews


Great Service




Review of Jackson and Sons Inc

Ricky was very thorough and conscientious.


Is Premium Membership Worth the Money?




Review of Jackson and Sons Inc

I would like to share my experience. Due to no heating on my xl15c gas pack on the first attempted use of heating since the last scheduled maintenance, I placed a service call. The Service Tech arrived promptly and quickly diagnosed the problem of an orifice that was clogged with dirt ( a 15 second repair). Great service; however, I thought that paying $83 for this repair was too high since I have a warranty. There was no charge for the call out due to my Prem Membership. When I ask why so much for the repair, I got a 2-3 minute explanation, I would have felt better with a shorter specific reply. In addition, when paying by credit card, the Tech swiped it and I signed. Then he typed in all the info on the card, i.e. act number, expiration date, name on card and the PIN number. Also, I then had to sign a blank screen on his iPad, I did not feel good about that either. You should change this requirement since other places can only swipe your card for the payment. I do not want all of this information on an unsecured system. Please take my credit card information off of your database.


Súper Service




Review of Jackson and Sons Inc


Great Service!




Review of Jackson and Sons Inc


Great Technician




Review of Jackson and Sons Inc


Great Service




Review of Jackson and Sons Inc


Great service!




Review of Jackson and Sons Inc


Great service




Review of Jackson and Sons Inc

Very professional and personable.


Homeowner




Review of Jackson and Sons Inc


Furnace service




Review of Jackson and Sons Inc

Super


GREAT SERVICE!!!!!!!!!!!!




Review of Jackson and Sons Inc

BRYCE WAS HELPFUL IN EXPLAINIG THE PROCESS!! I AM VERY PLEASED WITH HIS WORK AND ALSO HAPPY TO BE DOING BUSINESS WITH JACKSON & SONS!!


Professional and courteous service




Review of Jackson and Sons Inc

Our technician, Jose Santos, arrived promptly at the agreed upon time and even though I arrived approximately 5 minutes late he was courteous and understanding. Mr. Santos checked my thermostats and filters inside our home and throughly inspected the components of my HVAC unit outside. After diagnosing the problem, he described the replacements parts I needed and explained their value. Initially, I declined as I wanted to be cautious when making important purchases, but on second thought, I asked Mr. Santos to wait a moment for me to quickly discuss the issue with my wife. We ultimately changed our minds and agreed to the repair as well as the service plan. Mr. Santos was professional, quick, courteous, and polite. Under the circumstances the experience could of been unpleasant, however Mr. Santos was a professional through out and his positive attitude towards me is what left me a happy customer.


Great Service




Review of Jackson and Sons Inc


Great service




Review of Jackson and Sons Inc


Great Service.




Review of Jackson and Sons Inc

Enjoyed talking to service man.


Amazing service




Review of Jackson and Sons Inc

Always great service.


Great service




Review of Jackson and Sons Inc

Very thorough service and very polite technician.


Service




Review of Jackson and Sons Inc


Great Service




Review of Jackson and Sons Inc


Matthew was very courteous and proffesional.




Review of Jackson and Sons Inc


Very knowledgeable technician!




Review of Jackson and Sons Inc

Michael clearly knew what he was doing and was extremely professional the entire time he was working on my system.


GREAT SERVICE!!!!!!!!!!!!




Review of Jackson and Sons Inc

CUYLER IS OUTSTANDING & KNOWLEDGEABLE!!!


Service




Review of Jackson and Sons Inc

As always outstanding service.


Great Service




Review of Jackson and Sons Inc

Overall excellent service


Very good service and curtious technicians




Review of Jackson and Sons Inc


Pikeville NC Heating & Air Conditioning Services

Kyle W.

System tune up

Near Wilderness Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Ricky F.

Servicing A/C unit

Near Boyette Pond Rd, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Ricky F.

Vernon Grimes

Near Boyette Pond Rd, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Ricky F.

Servicing A/C unit

Near Labonte Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Cuyler H.

Ac maintenance

Near Nor-Am Rd, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Ricky F.

Servicing A/C unit

Near Willowbrook Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Bryce C.

Servicing TRANE split system

Near Maddux Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Bryce C.

Servicing American standard heat pump.

Near Hawkins Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Bryce C.

Servicing American standard heat pump.

Near Hawkins Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Matthew L.

Tech is servicing a new style Trane gas pack.

Near N Woodridge Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Ricky F.

Servicing A/C unit

Near Circle Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

No N.

Trane gas pack

Near Seaboard Coast Line Railroad, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Gustavo A.

Tune up

Near Lancaster Rd, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Bryce C.

Servicing American standard and Goodman heat pumps.

Near Nahunta Rd, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

No N.

Lennox split system

Near Seaboard Coast Line Railroad, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

No N.

Goodman package heat pump

Near NW Railroad St, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Bryce C.

Servicing TRANE heat pump.

Near Willowbrook Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

No N.

Servicing 1 split gas and 1 package gas pack

Near Seaboard Coast Line Railroad, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Bryce C.

Servicing TRANE heat pump.

Near Gurley Dairy Rd, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Bryce C.

Servicing TRANE heat pump.

Near Capps Bridge Rd, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Bryce C.

Servicing TRANE heat pump.

Near W Main St, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Bryce C.

Servicing TRANE heat pump.

Near W Main St, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Bryce C.

Servicing TRANE heat pump.

Near W Main St, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Bryce C.

Servicing TRANE heat pump.

Near Vail Rd, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Jordan B.

Tech is performing annual maintenance on a Lennox package unit.

Near Wayne Memorial Dr, Pikeville, NC 27863