Jackson and Sons has been serving the heating and air conditioning needs of Pikeville, NC residents and businesses since 1974. Our reviews below from your neighbors in Pikeville, NC tell the story of our quality, dedication and commitment to customer service.

Local Reviews
for Pikeville, NC

Jackson and Sons Inc Rated 4.9 out of 5 stars based on 140 customer reviews


great service




Review of Jackson and Sons Inc

service man was friendly, did thorough check of HVAC, answered questions...did a great job.


Good service and price.




Review of Jackson and Sons Inc

N/A


Great Service. Very courteous.




Review of Jackson and Sons Inc

Seth was very good at his job!!!!


Awesome customer service!




Review of Jackson and Sons Inc

Bryce was such a friendly and informative service man.


Amazing service




Review of Jackson and Sons Inc


Excellent service!




Review of Jackson and Sons Inc

Love the quality of care & professionalism Jackson & Sons offers.


Great Service as always!!




Review of Jackson and Sons Inc


Very proffessional and likeable young man. Very polite!




Review of Jackson and Sons Inc


Great Service




Review of Jackson and Sons Inc

Ricky was very thorough and conscientious.


Is Premium Membership Worth the Money?




Review of Jackson and Sons Inc

I would like to share my experience. Due to no heating on my xl15c gas pack on the first attempted use of heating since the last scheduled maintenance, I placed a service call. The Service Tech arrived promptly and quickly diagnosed the problem of an orifice that was clogged with dirt ( a 15 second repair). Great service; however, I thought that paying $83 for this repair was too high since I have a warranty. There was no charge for the call out due to my Prem Membership. When I ask why so much for the repair, I got a 2-3 minute explanation, I would have felt better with a shorter specific reply. In addition, when paying by credit card, the Tech swiped it and I signed. Then he typed in all the info on the card, i.e. act number, expiration date, name on card and the PIN number. Also, I then had to sign a blank screen on his iPad, I did not feel good about that either. You should change this requirement since other places can only swipe your card for the payment. I do not want all of this information on an unsecured system. Please take my credit card information off of your database.


Súper Service




Review of Jackson and Sons Inc


Great Service!




Review of Jackson and Sons Inc


Great Technician




Review of Jackson and Sons Inc


Great Service




Review of Jackson and Sons Inc


Great service!




Review of Jackson and Sons Inc


Great service




Review of Jackson and Sons Inc

Very professional and personable.


Homeowner




Review of Jackson and Sons Inc


Furnace service




Review of Jackson and Sons Inc

Super


GREAT SERVICE!!!!!!!!!!!!




Review of Jackson and Sons Inc

BRYCE WAS HELPFUL IN EXPLAINIG THE PROCESS!! I AM VERY PLEASED WITH HIS WORK AND ALSO HAPPY TO BE DOING BUSINESS WITH JACKSON & SONS!!


Professional and courteous service




Review of Jackson and Sons Inc

Our technician, Jose Santos, arrived promptly at the agreed upon time and even though I arrived approximately 5 minutes late he was courteous and understanding. Mr. Santos checked my thermostats and filters inside our home and throughly inspected the components of my HVAC unit outside. After diagnosing the problem, he described the replacements parts I needed and explained their value. Initially, I declined as I wanted to be cautious when making important purchases, but on second thought, I asked Mr. Santos to wait a moment for me to quickly discuss the issue with my wife. We ultimately changed our minds and agreed to the repair as well as the service plan. Mr. Santos was professional, quick, courteous, and polite. Under the circumstances the experience could of been unpleasant, however Mr. Santos was a professional through out and his positive attitude towards me is what left me a happy customer.


Great Service




Review of Jackson and Sons Inc


Great service




Review of Jackson and Sons Inc


Great Service.




Review of Jackson and Sons Inc

Enjoyed talking to service man.


Amazing service




Review of Jackson and Sons Inc

Always great service.


Great service




Review of Jackson and Sons Inc

Very thorough service and very polite technician.


Pikeville NC Heating & Air Conditioning Services

Tyler R.

Servicing Trane split system

Near Esther Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Tyler R.

Servicing Trane split system

Near Willowbrook Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Matthew L.

Tech is servicing a new style TRANE package unit.

Near Willowbrook Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Pedro A.

Completed ESA on Bryant Split hp system

Near Laurel Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Pedro A.

Completed ESA on 1 Trane HP package unit

Near Claude Ln, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Seth K.

Servicing package unit and heat pump

Near Maddux Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Matthew L.

Tech is servicing a new style Goodman split system.

Near Glenn Laurel Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Ryan S.

Used a deodorizer on the equipment to freshen up smell in home

Near Antioch Loop Rd, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Bryce C.

Servicing Bryant heat pump.

Near Kingsmill Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Bryce C.

Servicing TRANE heat pumps.

Near Nahunta Rd, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Bryce C.

Servicing TRANE heat pumps.

Near Nahunta Rd, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Matthew L.

Tech is servicing three new style split systems.

Near NC-581, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Kyle W.

System tune up

Near Kuwicki Rd, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Seth K.

Goodman heat unit maintenance

Near NW Railroad St, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Ricky F.

Servicing A/C unit

Near Marlin Ln, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Caleb R.

Servicing package unit

Near Bartlett Rd, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Caleb R.

Servicing package unit

Near Summerdale Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Tyler R.

Servicing York heat pump

Near Willowbrook Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Cuyler H.

Ac maintenance

Near Willowbrook Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Cuyler H.

Ac maintenance

Near Marlin Ln, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Caleb R.

Servicing heat pump

Near Big Daddy's Rd, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Caleb R.

Servicing heat pump

Near Tina Ave NW, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Brandon O.

Tech found system locked on a no flame. Tech cleaned burners and the flame sensor. System is up and heating.

Near Western Wayne Dr, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Ricky F.

Servicing A/C unit

Near Kenison Way, Pikeville, NC 27863
Pikeville NC Heating & Air Conditioning Services

Ricky F.

Servicing A/C unit

Near Heritage Rd, Pikeville, NC 27863