Pikeville NC Heating & Air Conditioning Services

Tech found variable speed blower motor not running with a call at g. Tech jumped out board and found motor still not running. Tech verified high voltage going into motor. Motor has been replaced with a universal motor, tech found 3.6 volts DC going into motor plug, motor will need to be replaced. Unit also lacks maintenance Due to price of repair, and age of system, tech recommends looking into replacement. 14 year old system. Interested in quote, office closed contacted field supervisors, can set it up for tomorrow.

Tech serviced and cleaned units per service agreement, upon arrival tech found 24 volt wire blown on duel run capacitor recommend replacement customer approved, downstairs system is falling behind with a delta t of 10 degrees would like for senior technician to come put gauges on it, upstairs unit is up and running with a delta t of 18 degrees, will need one 20x25x1 filter dropped off, tech found no other challenges at this time.

Tech washed and serviced unit and found no challenges at this time. Customer uses their own filters.

Upon arrival tech was informed all 3 systems in the bay were not running. Tech inspected and found it was due to Honeywell carbon monoxide detector presenting an error 17 code which is sensor has reached end of its life. Tech got approval from customer to bypass systems for time being until new sensor can be installed. All 3 systems are back operational. Customer stated they want to go ahead and get part ordered. Office will reach out with pricing and time frame for getting sensor.

Tech serviced and cleaned unit per service agreement, tech found no challenges at this time, will need two 20x25x1 filters dropped off, system is back up and running with a delta t of 20 degrees , need office to call customer on Monday about repairing the ceiling.

Compressor not operating due to failed dual run capacitor, replaced capacitor and tested. System is back up and cooling, amp draw and delta t within spec.

Tech found the water is coming from the exhaust vent. Tech also found water damage around ceiling trim. This was due to structural air gaps. Exhaust fan goes out of the roof and is likely leaking around vent exit. Tech recommended calling a general contractor to look at structural issues with house and look at the vent exit on the roof. House has floor vents and a package unit so water is not hvac related.

Technician was informed breaker was changed but system would still not turn on. Technician found red cap fuse was blown likely due to breaker failure. Tech replaced for testing purposes and found system started up no issues. Technician found delta t was 20 degrees system is cooling properly at this time

Customer stated lights flicker when system starts. Found dual run capacitor readings significantly weak. Replaced dual run capacitor/installed start capacitor. Cycled system with no further challenges. Amp draws returned to specs. Mrs. Midkiff approved via phone. Charged card on file.

Upon arrival tech was informed system was not keeping up with setpoint. Inspected system and found it to be low on Freon. Performed leak search and found it leaking in multiple spots at the evaporator coil. Tech informed homeowner and approved ordering new coil under warranty. Tech charged system with 4lbs of R410A to keep system cooling for the time being. Informed homeowner office will call once coil arrives. Emailed estimate to homeowner. System is back operational for now.

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Emailed proposal. Fire in joke needs new system and duct work. This is a manufactured home

Found 20 amp FPE ground fault breaker tripped, tested all components at system and found nothing shorted to ground. Breaker is failed, did not have same style 20 amp FPE breaker on truck. Recommended calling electrician to replace breaker overall recommended replacing whole breaker box.

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Left proposal

Tech found both thermostats blank. Front office system was tripped on SS2 float switch, back office was tripped on secondary switch and pan was full of water. Tech found both systems draining properly and water making it outside. Based on history, this is an ongoing issue and systems have had a long term drainage issue. Tech found both systems are positive pressure and suspects blower is pushing water past drain exit while blower is running. Tech removed both traps since they are not needed on a positive flow system and can cause water to only drain when blower is off. Tech found back office unit restarting as soon as contactor pulls in due to a shorted contactor. Tech replaced contactor and found both systems cooling with normal refrigerant pressures..

Customer invested in new system

Found 30 amp breaker for upstairs condenser tripped. Tested components for any shorts/failures before resetting breaker. Found no failures, reset breaker and tested system. Pressures are within spec, amp draws are within spec. Compressor megged in the yellow range, informed customer. System is back up and cooling.

Found compressor not running in an overload lockout. Cooled compressor and tested all components for indications of cause of overload. Found no challenges, did find connector at reversing valve solenoid slightly loose possible due to vibration which could have caused system to run heat and overheat compressor. Secured connector, system is back up and cooling. Pressures and amp draws are within spec. Install warranty.

Tech found condenser breaker tripped. Tech reset breaker and found it trips immediately. Tech found start winding has 1.3 ohms to ground. Common and run windings are open indicating windings damaged when compressor shorted. Compressor requires a hard start, if compressor is replaced, tech recommends installing a new hard start with new compressor. Tech recommends replacing unit due to expired warranty and cost of repair. Field supervisor notified.

Tech washed and serviced unit and found no challenges at this time. Customer did not renewed due to moving away. Customer would like copies of previous invoices via email.

Tech serviced and cleaned unit per service agreement, tech found no challenges at this time, system is back up and running with a delta t of 20+ degrees.

Technician was able to replace handle system is operating properly at this time.

Tech serviced and cleaned unit, system is back up and running with a delta t of 20+ degrees, tech found no challenges at this time.

Technician was able to pump refrigerant down into condenser. Technician replaced mechanical indoor txv and pressurized system. System passed pressure test. Technician pulled vacuum while vacuum was being pulled technician replaced return line tech did not find multiple tears only 1 tear and about 2 ft of inner lining. Tech replaced return line. Once vacuum got down to340 microns technician removed the charge on to the system and started system up technician did have to add 1.5 lbs of 410a to achieve 10 degree subcooling. Return is 75 supply 55 system has a 20 degree delta t. Both systems are operating properly at this time.