Expert Local HVAC Repair & Replacement Service in Pikeville, NC
Hello, Pikeville residents! Are you in need of AC repair or service? Look no further than Jackson & Sons! Our HVAC services include repairs, replacements, new installations and maintenance for both heating and air conditioning systems. We also offer indoor air quality products, ductwork repair and installation and even dryer vent cleaning. Our highly trained and knowledgeable technicians are dedicated to providing top-notch service and expertise. Plus, we understand that emergencies happen, which is why we offer same-day service if possible!
Get the Best Heating and AC Repair Service in Pikeville
Serving the community since 1974, we take pride in being the top-rated HVAC company in Eastern North Carolina. We truly care about our customers and our community. Don't take our word for it, check out some of our reviews below from other satisfied customers in your area. When you're ready to get started on exceptional service, give us a call at (919) 636-6222
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Plumbing Services in Pikeville
Plumbing problems are never fun. Whether it’s a clogged drain, a leaky pipe, or a water heater that suddenly stops working, you need a plumber you can trust. That’s where Jackson & Sons comes in.
Our experienced, licensed plumbers show up ready to fix the problem and get your home’s plumbing back on track—quickly and professionally.
From dripping faucets to clogged drains, plumbing issues can throw off your whole day. We help homeowners across Pikeville deal with:
Backed-up drains – Kitchen, shower, or sewer line, we’ll clear it fast.
Leaky fixtures or pipes – We’ll track down the source and stop the drip.
No hot water – We repair and replace water heaters of all kinds.
Toilet troubles – Constant running, clogs, or weak flush? We’ve seen it all.
Low water pressure – Could be buildup or a hidden leak—we’ll find out.
Emergency? We’re available 24/7 to keep your home safe.
Wondering Why Your Water Bill Spiked?
A lot of Pikeville homeowners call us after seeing an unusually high water bill. If that’s you, here’s what might be going on:
A hidden leak under the house
A slow-dripping faucet or running toilet
A water heater issue
Irrigation or outdoor faucet leak
We can inspect your system and fix the problem before it gets worse.
Get the Best Plumbing, Heating & AC Experts in Pikeville, NC
When something goes wrong with your plumbing or HVAC system, you want a team that shows up fast and knows what they’re doing. That’s where we come in. We’re your go-to crew in Pikeville, NC for dependable plumbing, heating, and AC repair services—whether it’s a small fix or a big job.
We believe in doing the job right the first time. No guesswork, no runaround—just real help when you need it.
Read what your neighbors are saying about our service below then call (919) 636-6222
or contact us online to schedule your HVAC and plumbing service!
Recent Jobs and Reviews in Pikeville, NC
Rated 4.9 out of 5 stars based on 414 customer reviews
Customers say: The reviews exhibit a positive overall sentiment, with a significant number of reviews expressing satisfaction and praise for the services provided by Jackson and Sons. The positive reviews highlight aspects such as excellent service, polite and informative technicians, quality installations, and friendly and helpful office staff. The recurring themes in the positive reviews include professionalism, punctuality, and the ability to address customer concerns effectively.
However, there are also a few negative reviews, which primarily focus on issues such as delayed response times, scheduling conflicts, and dissatisfaction with the quality of work. The negative reviews mention specific instances where customers experienced problems or were not completely satisfied with the services provided.
Overall, the sentiment of the reviews is positive, with a slight inclination towards the positive side. The recurring themes in the positive reviews indicate that Jackson and Sons generally provides high-quality services and strives to meet customer expectations. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to work towards improving its services and addressing any issues that may arise.
Pikeville, NC at a glance
Jackson & Sons has completed 25 jobs in Pikeville, NC in March 2025.
The 25 customer reviews shown here average 5.0 out of 5.
This team never disappoints. They are polite, informative, and respectful of property and time.
Dr4Jet
- Pikeville, NC 27863
Aux heat failureFred
- Pikeville, NC 27863
Great Service
Aidan did a great job.
Michael
- Pikeville, NC 27863
Great service!
Took consideration by being tidy and never entered a room without knocking. Consistently courteous and respectful, saying please, thank you, sir, etc.
SKB
- Pikeville, NC 27863
Excellent Service!
Technician Ricardo was very knowledgeable and explained to us everything that was done during his visit. Highly recommended
Brandon
- Pikeville, NC 27863
Excellent service Emmanuel
- Pikeville, NC 27863
Excellent work Heather
- Pikeville, NC 27863
Professional excellence! Very detailed.
Very professional. Explained everything in detail and answered all my questions.
Vivian
- Pikeville, NC 27863
Excellent service
Noah fixed the dryer. He explained what he did and we were happy with his work
Jason
- Pikeville, NC 27863
Services Paula
- Pikeville, NC 27863
Excellent Service!David
- Pikeville, NC 27863
excellent service
Excellent Top Notch Service
Lynnnette
- Pikeville, NC 27863
Great
He was very polite and professional
Deborah
- Pikeville, NC 27863
Great service
Great service. It’s techs like Nick that keep me with you. It was extremely cold but Nick cut no corners!
Eddie
- Pikeville, NC 27863
Delving into the problem until it is fixed.
Joshua was extremely diligent in diagnosing the problem and fixing it. Although it took 2 service calls for the issue to be resolved, he was very professional and had a positive attitude during the whole process. He also explained what his next steps would be if what he was doing did not work. Thanks for Everything
Todd
- Pikeville, NC 27863
Benchmark Service
Technician extremely knowledgeable and professional. Service is best in the industry and has been why I switched to Jackson and Sons.
Kirk
- Pikeville, NC 27863
Great service! Catherine
- Pikeville, NC 27863
Service efficient!Johnnie
- Pikeville, NC 27863
super
great service
Alice
- Pikeville, NC 27863
Wonder service great priceThomas
- Pikeville, NC 27863
Great service!Jessica
- Pikeville, NC 27863
Maintenance Service
Staff is courteous , knowledgeable, timely, efficient and the service is affordable service.
Patricia
- Pikeville, NC 27863
Great service!!
Both guys were very nice and helpful!!
Macarius
- Pikeville, NC 27863
Outstanding service
Chris was awesome!
Scott
- Pikeville, NC 27863
Excellent service
Would definitely recommend Jackson and Son’s. Technician very knowledgeable and friendly.
MOEN
- Pikeville, NC 27863
Job Locations
C. B.
Tech cleaned and serviced unit tech found no challenges at this time unit is up and working properly customer did not want any filters customer uses there own
Pikeville, NC 27863
C. B.
Tech cleaned and serviced unit tech found no challenges at this time unit is up and working properly customer did not want any filter customer uses there own
Pikeville, NC 27863
Noah C.
Upon arrival tech found 45 amp ac breaker tripped. Reset breaker and immediately tripped again on compressor startup. Ohmed compressor and found it to be shorted to ground. Call tomorrow to coordinate a time for field supervisor to come out, customer is home all day. Taped and unplugged compressor in case heat strips are needed.
Pikeville, NC 27863
Noah C.
Upon arrival customer stated blower quit running last night and system froze up. Tech ran system in heat and cool mode and found blower running. Pressures are within spec as well as delta t. No challenges with duct system, tech was unable to duplicate issue with blower motor. Module may be potentially going bad and going out, call customer to verify if able to order a new motor without verification of current failing motor. Invested in MPA. Install warranty.
Pikeville, NC 27863
C. B.
Tech cleaned and serviced unit tech found no challenges at this time unit is up and working properly customer did not want filters
Pikeville, NC 27863
C. B.
Tech cleaned and serviced unit tech found no challenges at this time units are up and working properly customer did not want filters she uses her own
Pikeville, NC 27863
Noah C.
Tech returned to replace room temp thermistor at mini split, replaced and tested in heat and cool mode. System is operating properly.
Pikeville, NC 27863
Landen H.
Apon arrival tech found thermostat to be blank tech found blown 3 amp fuse tech check all low voltage wires and found no rub through spots tech found loose wire nut on O thermostat connection believes wire to have came loose and arched and caused the short tech re tightened wire and replaced fuse no further challenges unit is up and running. No charge per maintenance performed day prior.
Pikeville, NC 27863
Tyler T.
Tech washed and serviced unit per service agreement, upon inspection tech found duel run capacitor testing above spec on compressor side, tech notified customer and will keep an eye on it, tech found no other challenges at today’s visit, the system is back up and running and holding a delta t of 20 degrees upon departure, will need to return with 1 20x25x1 filter
Pikeville, NC 27863
Tyler T.
Tech washed and serviced unit per service agreement, tech found duel run capacitor to be testing weak on compressor and fan side, tech recommended replacement of capacitor customer approved, customer also extended ESA agreement, tech found no other challenges with the system at today’s visit, the system is back up and running and holding a delta t of 20+ degrees upon departure
Pikeville, NC 27863
Josh W.
Tech performed esa on one system, tech noticed excessive bacterial growth in blower compartment and covering evaporator coil. Tech recommended installation of plasma and uv light system and customer approved, all is good with system after installation and completion of service.
Pikeville, NC 27863
David C.
Trane Packaged Unit (XL15) 4WCZ5036E1000A Trane, XL15 Packaged Heat Pump, 3 Ton, Packaged Unit Quantity: 1
Other Thermostats CUSTOM-JRKFUQ Honeywell - Wi-Fi VisionPRO 8000 (Package Systems) Quantity: 1
Other HVAC Add-Ons CUSTOM-FKLJVK BAYHTRV110 (Package Unit) Quantity: 1
41"x20" Hood (Trane) Quantity: 1
52x52 Pad Quantity: 1
Level Pad Quantity: 1
New Electrical Circuit From Main Panel Box Quantity: 1
Pikeville, NC 27863
Matthew L.
Customer says system will not cool since maintenance a few days ago. Tech found broken spade terminal on reversing valve making a poor connection causing system to run in heating mode when calling for cooling. Tech repaired loose connection under service warranty. System is operating properly.
Customer approved replacing broken drain trap.
Pikeville, NC 27863
Ricardo T.
Tech washed and serviced unit and found no challenges at this time.
Pikeville, NC 27863
Ricardo T.
Tech washed and serviced unit and found no challenges at this time. Customer renewed PSA 1 sys.
Pikeville, NC 27863
Ricardo T.
Tech washed and serviced unit and found no challenges at this time.
Pikeville, NC 27863
Landen H.
Tech washed and serviced unit and found unit to be older with rusted evap coil but no leaks at this time tech tested and ran ac to insure to be cooling properly.
Pikeville, NC 27863
Landen H.
Tech washed and serviced unit and found unit to be 14 years old tech found evap coil to be rusted and corroded but no leaks at this time. Tech mega ohmed compressor and found to be in the green tech found no other challenges at this time unit is up heating properly after today’s visit.
Pikeville, NC 27863
Landon C.
Field supervisor provided estimate for replacement heat pump system.
Pikeville, NC 27863
Matthew L.
Decorative panel fell during storm onto liquidtite conduit between disconnect and mini split outdoor unit. Cracked conduit and ripped disconnect off the wall. Disconnect needs to be remounted and 5 feet of conduit replaced.
Customer approved repairs. Tech remounted disconnect to the wall and replaced conduit.
Found mini split condensate pump failed in July of last year. Customer uses system for heat mode only. Pump has not been replaced.
Pikeville, NC 27863
Dawson M.
Tech serviced and cleaned unit. Upon arrival tech found contactor making a loud buzzing sound and would not stay on when calling for heat. Tech found evaporator coil to be severely rusted but could not get a consistent leak. Tech also found compressor capacitor reading at 31.31/35. Tech recommends replacing capacitor. Tech also informed customer about PSA renewal. Customer declined all recommendations and PSA plan. Unit is heating and cooling efficiently.
Pikeville, NC 27863
Josh W.
Tech performed esa on one system and did not find any challenges with system at todays visit. System is back on and operating properly at this time.
Pikeville, NC 27863
Dawson M.
Tech serviced and cleaned unit. Upon arrival tech found heat strips break tripped. Customer stated he’s noticed aux heat has been running a lot. Tech found excessive bacteria growth inside blower. Tech pulled and cleaned. Tech also found Evaporator coil to be severely rusted. Tech believes a small leak is beginning to form(shown in video). Tech recommends plasma air to reduce bacteria growth inside blower. Before leaving tech noticed no air coming through vents. Tech opened blower door and found blower not spinning and putting off hot air. Tech turned breakers off before leaving. Tech found wire spliced. Tech wired back together and capped off with wire nut. Unit is heating with a delta t of 20.
Pikeville, NC 27863
Dawson M.
Tech serviced and cleaned unit. Next visit media filter will need to be changed (8/24). Tech found fan capacitor wires flipped from last technician. Tech flipped wires and now capacitor is wired correctly. Tech found compressor reading in the caution. Tech also found evaporator coil to be severely rusted but could not find any leaks. Tech informed customer about PSA renewal. Customer renewed. Unit is heating and cooling efficiently.
Pikeville, NC 27863
Dawson M.
Tech serviced and cleaned unit. Tech found condenser capacitor fan side reading at 7.34/5. Tech replaced with dual run 45/5. Tech faced no other challenges. Unit is heating and cooling efficiently.
