Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your Hookerton, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Local Reviews
for Hookerton, NC
Our Reviews by City
excellent service
HARDISON - Hookerton, NC 28538
Noah is a experience is excellent and a good technician.
Good service
JONES - Hookerton, NC 28538
Good
JONES - Hookerton, NC 28538
He was good but at the wrong house Matt hope when you come on Monday you come to my place on 1700 Oakes Rd Hookreton NC 2-20-2023
Got real good service
LINDA - Hookerton, NC 28538
Just enjoy being talking someone that no there job
Did good
LINDA - Hookerton, NC 28538
Good job
LINDA - Hookerton, NC 28538
He was a very nice guy
Good job
LINDA - Hookerton, NC 28538
This young man did a great job
Great service
Linda - Hookerton, NC 28538
Great service
Daniel - Hookerton, NC 28530
Great service and recommendations
Great service
Robert - Hookerton, NC 28538
Service outstanding
Theresa - Hookerton, NC 28538
Great Service
John - Hookerton, NC 28538
Was having heating problems. Problem was diagnosed and repaired in a timely manner.
Noah C.
Tech thoroughly cleaned system, found no challenges at this time. System is operating properly. Customer extended PSA for one year two visits. Tech collected $308.51 by card.
Campbell C.
Tech found no problems at this time. Tech replaced 20x25
Campbell C.
Tech found outdoor coils super dirty and filters dirty causing system to constantly run. Tech swapped filters and completely cleaned coils. System is back cooling properly at this time. Tech also found insulation inside furnace sucked up in blower tech removed installation from blower and screwed insulation back into furnace wall. Tech also found drain pan to have water in it tech removed all water and cleared drain line completely.
Kyle W.
REPLACED FAULTY THERMOSTAT WITH FP5000. CYCLED SYSTEM WITH NO FURTHER CHALLENGES.
Kenny C.
Tech found failed dual run capacitor, tech replaced dual run capacitor. System is back up and cooling, invoice is to be billed out. Approved by Jonathan.
Romario T.
Upstairs system. Found a copper line twisted inside the condenser at the discharge line that is leaking due to a crack within the twisted section. Video and pictures on file. Tech recovered the R410a refrigerant, cut out the twisted section of the copper, brazed in a 90 degree coupling while flowing nitrogen, replaced the filter dryer, pressure tested, and pulled a vacuum below 500 microns. Charged system with 8lbs of R 410a(factory charge). Delta T of 22 degrees. Johnathan is aware of the repairs and cost. System is back up and cooling.
Campbell C.
Tech found no difficulties at this time.
Michael H.
Customer called about an odor in the dining area after unit was serviced. John showed tech around to the air handlers in the attic and a room that is being remodeled. While in room tech smelt a strong smell and found new PVC drains that had been worked on today. There was a large purple stain on some old carpet from the PVC primer being split. Residents confirmed that was the smell. One air handler has its secondary and primary drains mixed up. Systems are working correctly at this time.
Noah C.
Upon arrival customer stated kitchen/back room system, main area, and dining area systems were not cooling. Upon inspection tech found system number 5 as well as system number 1 with blown dual run 30/5MFD capacitors at condensing units. Tech replaced both capacitors and tested. Refrigerant pressures are within spec on both systems. Tech found system number 4 low on refrigerant. Tech added 3lbs of R410a to get refrigerant pressures within spec. All three systems are back up and cooling properly. Recommend having systems serviced and changing filters inside. Discounted price on repairs per office.
Noah C.
Upon arrival tech found compressor not running, tech found failed 45MFD run capacitor. Tech replaced capacitor and system came on with no challenges. Back up and cooling, tech collected $215.40 for new capacitor. No charge for house call fee per premium service agreement.
Romario T.
Upstairs bedrooms system. Found a dual run capacitor wire burnt off and the capacitor inflated, the herm terminal side of the capacitor. Checked pressures and noticed that superheat was off range, tech had to unscrew the return duct to have access to the return side of the evaporator coil, and found it to be clogged with lint, no filter was found at the return grill. Tech was approved by Jonathan to clean the evaporator coil and the repairs for the outdoor system. After performing the repairs, delta T went from. 12 to 20, pressures are within range as of now, however, there is indications of refrigerant repairs that were performed before and found the discharge line at the compressor partially twisted. Tech did inform that a potential leak could occur throughout the system due to improper refrigerant repairs performed. Pictures are on file of the findings. Rebecca signed invoice. System is cooling as of now.
Campbell C.
Tech found no difficulties at this time.
Luis R.
Tech found no power to disconnect te h found breaker for condenser was cut off completely te h informed customer to be aware of breaker seemed like someone cut it off tech educated customer on maintenance plan and benefits customer invested in monthly maintenance
Spencer C.
Tech preformed esa maintenance per energy savings agreement tech found no challenges at todays visit system is heating and cooling properly at this time. Tech replaced 20x25x1 filter. Homeowner renewed PSA for 2 visits 1 year tech collected $308.51 via check.
Matthew L.
Upon arrival I found no power going to the outdoor unit. I checked disconnect box and found the disconnect breaker bypassed and the power wiring connected to the line wire. The breaker at the main outside panel was turned off. I tested the disconnect breaker and found that it was faulty. The customer stated the company that installed this system said that the diffuser was bad. I believe they were referring to the disconnect. New disconnect box is needed. Customer approved repairs. Customer denied ESA
Campbell C.
System is operating properly, tech found no challenges at this time.
Ricardo T.
Customer wasn’t home during maintenance
Ricardo T.
Tech replaced weak capacitor with dual run capacitor Fauxmanchau@aol.com
Jacobo C.
JACOB AND JUAN REPLACED A 2 TON PACKAGED HEAT PUMP
Noah C.
Tech diagnosed and repaired Goodman split system.
