Wilson NC Heating & Air Conditioning Services

Jackson and Sons has been serving the heating and air conditioning needs of Wilson, NC residents and businesses since 1974.

Our reviews below from your neighbors in Wilson, NC tell the story of our quality, dedication and commitment to customer service.

Local Reviews
for Wilson, NC

Jackson & Sons Rated 5.0 out of 5 stars based on 35 customer reviews

Our Reviews by City

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Map of Wilson, NC 27896

great service




Review of Jackson & Sons

Great service, the service technician was very nice and took the time to go over his findings and estimator promptly provided replacement estimates

WilsonNC27896 35.74-77.9575

Map of Wilson, NC 27896

Excellent job




Review of Jackson & Sons

Explain very well

WilsonNC27896 35.745-77.955

Map of Wilson, NC 27893

Great service!




Review of Jackson & Sons

WilsonNC27893 35.7475-77.935

Map of Wilson, NC 27893

Great Maintenance Visit!




Review of Jackson & Sons

Great maintenance visit, feeling more confident and knowledgeable about the units and their readiness!

WilsonNC27893 35.7375-77.92

Map of Wilson, NC 27896

Fast response




Review of Jackson & Sons

Friendly and knowledgeable

WilsonNC27896 35.79-77.93

Map of Wilson, NC 27893

Great service!




Review of Jackson & Sons

WilsonNC27893 35.7475-77.935

Map of Wilson, NC 27893

Great service!




Review of Jackson & Sons

WilsonNC27893 35.7475-77.935

Map of Wilson, NC 27896

Great service




Review of Jackson & Sons

No better service

WilsonNC27896 35.77-78.0225

Map of Wilson, NC 27893

I made the right choice!




Review of Jackson & Sons

I would recommend Jackson & Sons to anyone. They have always provided excellent service for my business and home.

WilsonNC27893 35.695-77.9225

Map of Wilson, NC 27893

Excellent service




Review of Jackson & Sons

WilsonNC27893 35.6425-77.9125

Excellent Service




Review of Jackson & Sons

Very knowledgeable, courteous, fast service for the repair of our air conditioner!!

WilsonNC27893 35.6525-77.9125

Great service




Review of Jackson & Sons

Great service as usual!

WilsonNC27896 35.79-77.93

Fantastic Experience!




Review of Jackson & Sons

Professional, personable, and knowledgeable! Answered my questions to help me better understand my home. Very respectful and I’m looking forward to being on the service plan!

WilsonNC27893 35.7375-77.92

Excellent Service




Review of Jackson & Sons

Great service, this will make the second unit we have brought from Jackson & Sons, our first was in 2008, it has just started giving us problems, so we are now investing in getting a new one...Thanks Jackson & Sons for your service.

WilsonNC27893 35.655-77.83

Professional service




Review of Jackson & Sons

Nate was extremely professional and efficient in diagnosing and explaining the problem. Took the time to show what he found and answer any questions that I had. Very pleased with the service and explanation of next steps.

WilsonNC27896 35.79-77.9325

Great Service




Review of Jackson & Sons

The techs did a great job with installation

WilsonNC27896 35.7875-77.93

Great folks




Review of Jackson & Sons

Always very friendly and explains things in layman’s terms so I can understand.

WilsonNC 35.675-77.9525

Good service




Review of Jackson & Sons

The technician Matthew seemed knowledgeable and did a good job of spelling out my options and fixing my issue.

WilsonNC27896 35.79-77.9325

Very polite




Review of Jackson & Sons

WilsonNC27893 35.615-77.955

Good Customer service




Review of Jackson & Sons

Very polite

WilsonNC27896 35.745-77.955

Great service




Review of Jackson & Sons

Very thorough, nice young man. Gave me a great overview with pictures of the inside of the unit as well as a view of the crawl space connections.

WilsonNC 35.675-77.95

GREAT SERVICE....




Review of Jackson & Sons

MY FAMILY AND I HAVE ENJOYED DEALING WITH THIS COMPANY, FOR OVER 12 YEARS. IN FACT WE BOUGHT OUR COMBINED HEATING & AIR CONDITIONER UNIT FROM THIS COMPANY 12 YEARS AGO, AND THEY HAVE BEEN SERVICING THIS SAME UNIT FOR YEARS. WE HAVE ENJOYED THEIR SERVICE.

WilsonNC27893 35.655-77.83

Friendly and very helpful




Review of Jackson & Sons

Very happy Steve called you guys for me

WilsonNC27896 35.8125-77.96

Great service!




Review of Jackson & Sons

WilsonNC27893 35.655-77.83

Chris Richardson Is a GREAT techician




Review of Jackson & Sons

He was very friendly. He went above and beyond to explain whatever I did not understand. We has a few issues in the office and he was able to fix every single one of them. Such a great worker.

WilsonNC27893 35.7175-77.9475

Randy K.

Randy K.

Performed a filter change on 5 Trane package units, washed filters on 2 mini splits.

Near Ward Blvd, Wilson, NC 27893
Jospeh A.

Jospeh A.

Tech performed CMA inspection on 21 split systems, 1 mini split, and 1 package unit. All systems are operating in heat mode at this time, however tech left system 14 condenser off due to previously found faults. Tech has attached system performance reports to this invoice.

Near Raleigh Rd Pkwy W, Wilson, NC 27896
Joseph C.

Joseph C.

Tech performed ESA on 1 system found no challenges at this visit, recommended surge protection customer declined. Tech showed customer how to connect google nest t stat to phone customer uses own filters.

Near Grapevine Ct W, Wilson, NC 27893
Spencer C.

Spencer C.

Tech found a low voltage short in the G circuit. Tech found an AC/DC adaptor going to an air quality monitoring that had continuity to ground was tied to the G circuit. Tech took the monitor out of the circuit and found system running properly. System is now running properly. We will have to quote out replacing the monitor if they choose to have it replaced.

Near M.L.K. Jr Pkwy, Wilson, NC 27893
Noah C.

Noah C.

Tech replaced hood on package unit. Removed existing hood and installed new, secured tightly and sealed around hood with silicone. Also replaced UV bulb, collected $621.53 by card.

Near Surry Rd NW, Wilson, NC 27896
Randy K.

Randy K.

Inspection on a TRANE heat pump, changed filters, cleared drain trap, checked belt, checked capacitor and motor amps.

Near NC-42, Wilson, NC 27893
Randy K.

Randy K.

Performed a full service on 3 Trane units, Carrier AC, ICP gas package unit, changed filters, checked capacitors, motor amps, belts, cleared traps, cleaned units, washed coils. Emptied aux pan of debris in Elec room.

Near US-301, Wilson, NC 27893
Spencer C.

Spencer C.

Tech found furnace 1 pressure switch error due to an inducer assembly completely rusted out as well as heat exchangers in poor condition.. Unit is 31 years old and recommended replacement. Tech found furnace 2 receiving gas on the inlet side of the gas valve, but no gas on the outlet side with 24v at the valve. Gas valve would need to be replaced

Near Lodge St S, Wilson, NC 27893
Anthony  B.

Anthony B.

2.5 TON SPLIT HEAT PUMP

Near Yukon Rd S, Wilson, NC 27893
Kyle W.

Kyle W.

RETURNED TO REPLACE INDUCER MOTOR. ORIGINAL WHEEL IS RUSTED AND CANNOT BE REMOVED FROM SHAFT. ONLY MOTOR WAS SENT FROM MANUFACTURER. SPOKE WITH JERRY WE WILL BE RETURNING WITH FULL INDUCER ASSEMBLY.

Near Glen Eagles Ln, Wilson, NC 27896
Luis R.

Luis R.

Tech found aux switch tripped due to drain clogged tech cleared drain line with nitrogen

Near M.L.K. Jr Pkwy, Wilson, NC 27893
Luis R.

Luis R.

Tech found unit 3 kitchen unit was tripping breaker. tech reset breaker it automatically tripped again. tech found compressor was shorted to ground causing breaker to trip. Tech spoke with Richard and he was concerned on the unit he was in the middle of something and informed technician he will go find out all information he needs then give us a call back. He is aware of compressor being shorted to ground unit is left off. Compressor to be priced by office.

Near Raleigh Rd Pkwy W, Wilson, NC 27893
Kyle W.

Kyle W.

REPLACED FAILED INDUCER DRAFT ASSEMBLY/INSTALLED SURGE PROTECTOR. SYSTEM UP AND HEATING. BILL INVOICE TO FULFORD & JONES COMPANY APPROVED PER OFFICE.

Near Glen Eagles Ln, Wilson, NC 27896
Kyle W.

Kyle W.

FOUND WARRANTY INDUCER DRAFT ASSEMBLY HAS FAILED. NEED TO ORDER AND RETURN TO MAKE REPAIR. INVESTED IN PSA (3) SYSTEMS. SCHEDULE 1ST VISIT AFTER REPAIRS ARE MADE.

Near Glen Eagles Ln, Wilson, NC 27896
Percy M.

Percy M.

PERFORMED CMA FULL .SERVICE ON 1 GAS PACKAGE UNIT AND REPLACED FILTERS

Near Ward Blvd, Wilson, NC 27893
Adam T.

Adam T.

AC Repair Service: The challenge was an AC system suffering from frost buildup on its components. A swift investigation revealed a malfunctioning defrost control system as the culprit. To address this issue, I undertook a comprehensive repair, meticulously fine-tuning and optimizing the defrost cycles to ensure their proper operation. The result was an AC system that no longer suffered from frost buildup, guaranteeing efficient and uninterrupted cooling performance for the homeowner.

Near Stronwood Dr N, Wilson, NC 27893
Adam T.

Adam T.

AC Repair: Responding to a client's distress call about a malfunctioning AC system, I arrived promptly at their residence. The AC system posed a challenge due to the bent condenser coil fins, which had been obstructing efficient heat dissipation. With great care, I straightened the fin coils, restoring them to their optimal condition. This comprehensive restoration not only resolved the heat dissipation issue but also significantly bolstered the overall cooling capacity of the air conditioning system. The result was improved and efficient cooling performance, ensuring the homeowner's ultimate comfort.

Near Clyde Ave NW, Wilson, NC 27893
Austin W.

Austin W.

-Performed CMA full service on 2 office split systems. One system has heat pump with electric auxiliary heat. One system has gas furnace. -System 1: Recommend multiple repairs to duct work. Found one flex duct and collar disconnected from main trunk line. Found sections of trunk line not properly connected. Recommend consultation to consider replacement of trunk line. -System 2: Compressor capacitor tested weak. Outdoor fan motor capacitor tested weak. Recommend replacement of dual run capacitor. Provided estimate $379.54. -Both systems operating correctly at this time. To return at a later date to replace 3-14x34x1 air filters, not typically stocked on truck.

Near Crabtree St, Wilson, NC 27893
Austin W.

Austin W.

-Performed CMA full service on 2 split systems, 2 gas package systems, and 1 package heat pump system. -Trane 2.5 ton split system: Compressor megged bad. Windings shorted and compressor is due for failure. System 27 yr old, R22 refrigerant. Due to age and type of system, and expected cost of repairs, recommend replacement of system. System was recently repaired and recommended for replacement. See previous invoice for further details. -Trane 1.5 ton split system: System 27 yr old, R22 refrigerant. Customer should consider replacement of system. -Systems operating correctly at this time.

Near Yukon Rd S, Wilson, NC 27893
Noah C.

Noah C.

Upon arrival tech found 60 amp breaker for condensing unit tripped. Tech reset breaker and breaker immediately tripped again. Upon further inspection tech found compressor failed, tech informed field supervisor. System is 16 years old, R22. Tech collected $92.87 by check per house call fee. Photos on file.

Near Wolf Trap Dr NW, Wilson, NC 27896
Matthew L.

Matthew L.

Customer reports fan motor on larger split system condenser was constantly squealing earlier. Tech found fan side of dual capacitor is reading within specs. Fan motor did squeal during startup. Sounds like the bearings in the motor itself. Quoted $589.76 plus tax to replace fan motor. $772.61 with service call and tax. Split system is 27 years old. Tech recommends system replacement. Tim Sharpe approved service call and repair over the phone. Tech tested new fan motor without issues. Per Gina, we can credit fan motor cost towards a new system if system replacement is approved within 30 days. System is back operating with no squealing noises. Need to have Chris Sasser price replacement of 27 year old split system.

Near Yukon Rd S, Wilson, NC 27893
Josh C.

Josh C.

Performed Routine maintenance. System is operational at this time. Both Heat and cool modes are functioning properly at this time. Delta t observed was 20 degrees at todays visit. One challenge noted by the tech was that the dual run capacitor was testing weak. Rated for 30mfd and reading 20mfd. Tech recommended replacing this and quoted 302 plus tax. Customer declined at this time.

Near Speight School Rd, Wilson, NC 27893
Josh C.

Josh C.

Performed routine maintenance per energy savings agreement. Tech found no challenges at todays visit. The system is operating normally in both heating and cooling modes. Delta t observed today was 18 degrees. Technician replaced UV bulb after customer approval.

Near Grimsley Store Rd, Wilson, NC 27893
Josh C.

Josh C.

Performed 2 System ESA Upstairs - technician found no challenges with system performance at todays visit. The system is operating normally in both heat and cool. Delta t observed at todays visit was 19 degrees. Downstairs - tech found no issues with the system at todays visit. Both Heat and cool are working normally at this time. The delta t observed today was 20 degrees. This system is equipped with a UV light kit. The bulb is in need of being replaced. Tech recommended replacement of Uv bulb and quoted 207 plus tax. Another challenge noted is that the hood has come apart from the package unit. Tech notified customer that we will be contacting them back for an estimated price for the hood replacement. Hood measurements: at house - 33in tall, 46in wide. At unit - 21in tall, 46in wide. Pictures provided.

Near Surry Rd NW, Wilson, NC 27896
Luis R.

Luis R.

Tech assisted tech with evaporator coil. Pressure tested to 250psi, vacuum pulled below 500 microns. Factory charged with 14.8lbs of R410a. Upon testing in cooling, tech noticed the condenser fan motor not operating although it was receiving 240v to it. Capacitor checked out good. Tech informed mr. gower about the findings and approved replacing the condenser fan motor. System is back up and cooling.

Near Raleigh Rd Pkwy W, Wilson, NC 27893

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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Why Jackson & Sons

Licensed, Bonded & Insured
Energy Efficient Experts
Same Day Repairs
5 Star Service
Dependable Warranties
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