Jackson and Sons has been serving the heating and air conditioning needs of Wilson, NC residents and businesses since 1974.
Our reviews below from your neighbors in Wilson, NC tell the story of our quality, dedication and commitment to customer service.
Local Reviews
for Wilson, NC
Our Reviews by City
Professional service
James - Wilson, NC 27896
Nate was extremely professional and efficient in diagnosing and explaining the problem. Took the time to show what he found and answer any questions that I had. Very pleased with the service and explanation of next steps.
Great Service
NICK - Wilson, NC 27896
The techs did a great job with installation
Great folks
Laurie - Wilson, NC
Always very friendly and explains things in layman’s terms so I can understand.
Good service
NICK - Wilson, NC 27896
The technician Matthew seemed knowledgeable and did a good job of spelling out my options and fixing my issue.
Very polite
MARSHA - Wilson, NC 27893
Good Customer service
YONG - Wilson, NC 27896
Very polite
Great service
Laurie - Wilson, NC
Very thorough, nice young man. Gave me a great overview with pictures of the inside of the unit as well as a view of the crawl space connections.
GREAT SERVICE....
SANDY - Wilson, NC 27893
MY FAMILY AND I HAVE ENJOYED DEALING WITH THIS COMPANY, FOR OVER 12 YEARS. IN FACT WE BOUGHT OUR COMBINED HEATING & AIR CONDITIONER UNIT FROM THIS COMPANY 12 YEARS AGO, AND THEY HAVE BEEN SERVICING THIS SAME UNIT FOR YEARS. WE HAVE ENJOYED THEIR SERVICE.
Friendly and very helpful
Jennifer - Wilson, NC 27896
Very happy Steve called you guys for me
Great service!
SAM - Wilson, NC 27893
Chris Richardson Is a GREAT techician
3HC Home Health & Hospice - Wilson, NC 27893
He was very friendly. He went above and beyond to explain whatever I did not understand. We has a few issues in the office and he was able to fix every single one of them. Such a great worker.
Great service
Marsha - Wilson, NC 27893
Very polite young man
Very professional
Merry Maids owner, Ron - Wilson, NC 27893
Came in and didn’t stop until our system was up and running. Explained everything in detail to correct the problem.
Good Job
Mr - Wilson, NC 27893
Very professional and I'd highly recommend them!
Lynn - Wilson, NC 27896
Wonderful! No complaints at all!
Great service awesome people
Marsha - Wilson, NC 27893
Great Job
Mel - Wilson, NC 27893
Technician did a great job with service and communication.
Superb
Mary Lou - Wilson, NC 27896
When a malfunction occurs, they are here within 24 hours. Always friendly and courteous.
Great Service
Marry - Wilson, NC 27896
Fast and efficient.. Great job well done
winter maintanance
Marsha - Wilson, NC 27893
always professional and respectful of your home.
Very professional & respectful
Carol Stevens - Wilson, NC 27896
Blake presented himself as a clean cut & very professional representative. I felt very comfortable with him being in my home. I really appreciated the fact that he did not suggest that I purchase a new unit because one of my units is about 27 years old. A former Jackson & Son representative did suggest purchasing a new unit to my husband just because the unit was old, even though we were not having any problems with it. I did not feel too good about that. I wondered if the service to us was less important than the benefit of selling a new unit was to the representative.
Michael H.
Tech diagnosed blower motor faulty after testing system operation and blower would not start. Motor would not spin freely. Customer approved and motor was replaced. Recommend upgrading system due to age. Condenser fan motor may fail on near future, unit small frame motor.
Kevin B.
KEVIN AND CHRIS REPLACED A 2.5 TON GAS PACK CARRIER
Randy K.
Inspect 2 heat pumps, 1 mini split.
Kevin B.
KEVIN AND CHRIS INSTALLED A 5 TON CARRIER SPLIT HEAT PUMP FOR SWIMMING POOL AREA
Luis R.
Repair
Randy K.
Changed filters inside.
Kevin B.
KEVIN AND CHRIS REPLACED A 4 TON A/C TRANE GAS FURNACE
Nate L.
Tech performed diagnostic on Heil gas pack.
Tabatha W.
WAYNE AND DEMARCUS REPLACED A CARRIER GAS PACK
Landen H.
Performed tune up on Trane package unit and also Trane split system.
Jacobo C.
JACOB AND JUAN REPLACED A CARRIER GAS PACK
Romario T.
Tech serviced a Trane split system.
David C.
DAVID C AND CHRIS L INSTALLED A NEW 2 TON TRANE SPLIT HEAT PUMP
Logan K.
Tech serviced trane split and package system
Kyle W.
TUNE UP TRANE PACKAGE HEAT PUMP
Noah C.
Performed tune up on one system.
Matthew L.
Tech serviced a Trane split system.
Randy K.
Full service on 1 Carrier package, 2 Trane package, 1 Trane AC, 1 Carrier AC, changed filters.
Luis R.
Repair
Zach T.
Performed tune up on Trane split system and also performed tune up on Trane gas pack.
Zach T.
Performed tune up on Goodman gas pack.
Diante M.
Filter change
Zach T.
Performed tune up on Carrier gas pack.
Matthew L.
Tech is servicing a Trane heat pump.
Randy K.
Full service on 4 RTU package Units, 1 Trane heat pump, fixed drains, filters.
