Wilson NC Heating & Air Conditioning Services

Jackson and Sons has been serving the heating and air conditioning needs of Wilson, NC residents and businesses since 1974.

Our reviews below from your neighbors in Wilson, NC tell the story of our quality, dedication and commitment to customer service.

Local Reviews
for Wilson, NC

Jackson & Sons Rated 5.0 out of 5 stars based on 24 customer reviews

Our Reviews by City

1, NC (1)
9, NC (2)
Ayden, NC (15)
Fork, NC (25)
Kenly, NC (49)
Selma, NC (61)


Map of Wilson, NC 27896

Great service




Review of Jackson & Sons

Great service as usual!

WilsonNC27896 35.79-77.93

Map of Wilson, NC 27893

Fantastic Experience!




Review of Jackson & Sons

Professional, personable, and knowledgeable! Answered my questions to help me better understand my home. Very respectful and I’m looking forward to being on the service plan!

WilsonNC27893 35.7375-77.92

Map of Wilson, NC 27893

Excellent Service




Review of Jackson & Sons

Great service, this will make the second unit we have brought from Jackson & Sons, our first was in 2008, it has just started giving us problems, so we are now investing in getting a new one...Thanks Jackson & Sons for your service.

WilsonNC27893 35.655-77.83

Map of Wilson, NC 27896

Professional service




Review of Jackson & Sons

Nate was extremely professional and efficient in diagnosing and explaining the problem. Took the time to show what he found and answer any questions that I had. Very pleased with the service and explanation of next steps.

WilsonNC27896 35.79-77.9325

Map of Wilson, NC 27896

Great Service




Review of Jackson & Sons

The techs did a great job with installation

WilsonNC27896 35.7875-77.93

Map of Wilson, NC

Great folks




Review of Jackson & Sons

Always very friendly and explains things in layman’s terms so I can understand.

WilsonNC 35.675-77.9525

Map of Wilson, NC 27896

Good service




Review of Jackson & Sons

The technician Matthew seemed knowledgeable and did a good job of spelling out my options and fixing my issue.

WilsonNC27896 35.79-77.9325

Map of Wilson, NC 27893

Very polite




Review of Jackson & Sons

WilsonNC27893 35.615-77.955

Map of Wilson, NC 27896

Good Customer service




Review of Jackson & Sons

Very polite

WilsonNC27896 35.745-77.955

Map of Wilson, NC

Great service




Review of Jackson & Sons

Very thorough, nice young man. Gave me a great overview with pictures of the inside of the unit as well as a view of the crawl space connections.

WilsonNC 35.675-77.95

GREAT SERVICE....




Review of Jackson & Sons

MY FAMILY AND I HAVE ENJOYED DEALING WITH THIS COMPANY, FOR OVER 12 YEARS. IN FACT WE BOUGHT OUR COMBINED HEATING & AIR CONDITIONER UNIT FROM THIS COMPANY 12 YEARS AGO, AND THEY HAVE BEEN SERVICING THIS SAME UNIT FOR YEARS. WE HAVE ENJOYED THEIR SERVICE.

WilsonNC27893 35.655-77.83

Friendly and very helpful




Review of Jackson & Sons

Very happy Steve called you guys for me

WilsonNC27896 35.8125-77.96

Great service!




Review of Jackson & Sons

WilsonNC27893 35.655-77.83

Chris Richardson Is a GREAT techician




Review of Jackson & Sons

He was very friendly. He went above and beyond to explain whatever I did not understand. We has a few issues in the office and he was able to fix every single one of them. Such a great worker.

WilsonNC27893 35.7175-77.9475

Great service




Review of Jackson & Sons

Very polite young man

WilsonNC27893 35.605-77.9475

Very professional




Review of Jackson & Sons

Came in and didn’t stop until our system was up and running. Explained everything in detail to correct the problem.

WilsonNC27893 35.755-77.925

Good Job




Review of Jackson & Sons

WilsonNC27893 35.725-77.9

Very professional and I'd highly recommend them!




Review of Jackson & Sons

Wonderful! No complaints at all!

WilsonNC27896 35.7775-77.9525

Great service awesome people




Review of Jackson & Sons

WilsonNC27893 35.615-77.955

Great Job




Review of Jackson & Sons

Technician did a great job with service and communication.

WilsonNC27893 35.72-77.95

Superb




Review of Jackson & Sons

When a malfunction occurs, they are here within 24 hours. Always friendly and courteous.

WilsonNC27896 35.7475-77.9625

Great Service




Review of Jackson & Sons

Fast and efficient.. Great job well done

WilsonNC27896 35.7575-77.9325

winter maintanance




Review of Jackson & Sons

always professional and respectful of your home.

WilsonNC27893 35.6275-77.96

Very professional & respectful




Review of Jackson & Sons

Blake presented himself as a clean cut & very professional representative. I felt very comfortable with him being in my home. I really appreciated the fact that he did not suggest that I purchase a new unit because one of my units is about 27 years old. A former Jackson & Son representative did suggest purchasing a new unit to my husband just because the unit was old, even though we were not having any problems with it. I did not feel too good about that. I wondered if the service to us was less important than the benefit of selling a new unit was to the representative.

WilsonNC27896 35.7825-77.93

Jesse J.

Jesse J.

Tech preformed CMA FILTER CHANGE on 5 RTU systems and 2 mini split systems. All systems are operating at this time.

Near Ward Blvd, Wilson, NC 27893
Landen  H.

Landen H.

Tech replaced all 24 filters.

Near Airport Blvd NW, Wilson, NC 27896
Kevin B.

Kevin B.

Install Trane 4.0 Heat Pump w/ Air Handler

Near Ward Blvd, Wilson, NC 27893
Ryan S.

Ryan S.

Upstairs unit – tech found system running the pressures of 58/240. Diagnosed system low on refrigerant. Tech did a courtesy leak search it was able to locate leak on the bottom evaporator coil. Tech found that system is out of warranty. Customer just wants refrigerant added it is going to think about replacement in the future

Near Woodland Dr NW, Wilson, NC 27893
Kyle W.

Kyle W.

FOUND AUXILIARY PAN FULL OF WATER OVERFLOWING INTO CEILING. CLEARED CLOGGED DRAIN LINE. ADDED UNION. REPLACED FAULTY AUXILIARY FLOAT SWITCH. FOUND PRIMARY/SECONDARY SWITCHES WIRED PARALLEL. WIRED IN SERIES. TESTED DRAINAGE. ADDED AC RENEW. SYSTEM UP AND COOLING. SPOKE WITH GINA CHRIS IS LEAVING PROPOSAL FOR 15 YEAR OLD TRANE SYSTEM. REVERSING VALVE FAILING/REFRIGERANT CHALLENGES. TODD APPROVED TODAYS INVOICE. SEND PROPOSAL TO TANDERSON@KSBANKINC.COM.

Near Ward Blvd, Wilson, NC 27893
Luis R.

Luis R.

Tech returned to replace hot. Surface igniter on 5b upon replacing unit started up no issue

Near Raleigh Rd Pkwy W, Wilson, NC 27896
Romario  T.

Romario T.

Tech found the upstairs system operating in cooling at arrival, tested the system, checked pressures(within range on), delta T(19-20), filters are dirty but not enough to cause challenges, do recommend replacing them soon, airflow settings are set properly, and the outdoor unit does not have any fault codes. System is cooling properly at this time. Temperature dropped throughout the visit.

Near Nash St N, Wilson, NC 27893
Luis R.

Luis R.

5b s#5X1G hot surface igniter unit #9 electric does not have igniter unit #18 coil is rusty but not leaking at this time unit #11 capacitor is slightly weak but still with specs unit is operating at this time. Unit #18 s#00EL void of refrigerant evaporator coil is rusty and did get indication of leaks from indoor coil office to give quote on coil but tech recommended replacing due to age of unit and type of refrigerant Phil did approve repair for 5b

Near Raleigh Rd Pkwy W, Wilson, NC 27896
Randy K.

Randy K.

Found A47 blower belt broken, Dawn approved repair.

Near NC-42, Wilson, NC 27893
Randy K.

Randy K.

Performed full service maintenance on 23 systems, changed filters, washed coils, changed 50uf cap #1, found #17 comp 0 psi R22, found #5B furnace igniter is bad. Checked burners, capacitors, belts, pressures, motor amps, added condensate tabs to pans, cleared drains, checked pumps.

Near Raleigh Rd Pkwy W, Wilson, NC 27896
Jesse J.

Jesse J.

Tech preformed CMA INSPECTION on 3 package units and two split systems. Upon inspection of Accounting office system, tech found weak blower capacitor. Capacitor is rated at 10 mfd but tested at 5.83 mfd which is below normal operating range. Recommend replacing and approved to replace by Tim. Upon inspection of front office unit, tech found drain pan and drain line clogged. Tech recommends EZ Trap for unit to help clean and clear drain system to prevent water from backing up in unit. Approved to install EZ Trap by Tim. All units are operating at this time. Tech has attached performance reports to invoice.

Near Yukon Rd S, Wilson, NC 27893
Jesse J.

Jesse J.

Tech preformed CMA FILTER CHANGE on 5 package units and 2 mini split systems. Tech has attached filter change report to invoice with pictures.

Near Ward Blvd, Wilson, NC 27893
Luis R.

Luis R.

Tech returned to replace evaporator coil while adding pressure tech found another leak as well on suction line tech repaired line tech also cleaned condenser coil to get accurate pressure readings tech added 8lbs of refrigerant 410a to achieve 10 degrees delta t unt is operating properly at this time

Near US-301, Wilson, NC 27893
Kenny C.

Kenny C.

Upon arrival t h found system completely voided of refrigerant. Tech weighed in 7 pounds 14 ounces of R-410 refrigerant. Tech got pressures as close to design as possible. Tech also noticed condenser coil was extremely dirty and clogged as well as the return filter. Someone will be back out first of next week to replace leaking evaporator coil.

Near US-301, Wilson, NC 27893
Luis R.

Luis R.

Tech found disconnect was left off as well as capacitor for compressor tech reconnect wire for capacitor and engaged disconnect unit started up no issues customer stated they just now turned ac on since it’s a bonus room heat strips would have kept heat up if used so customer would have not know. Tech got serial for 2 tstat LIVING ROOM s# 2248DFY4X BED ROOM S#2248DFAYWX

Near Glen Eagles Ln, Wilson, NC 27896
Luis R.

Luis R.

Tech found outdoor condenser on fuult lock out the h reset breaker in air handler unit started up no issues tech tested compressor amps and blower amps all within specs unit is operating at this time upstairs split condenser is thro window and side roof a/h is attic also has a gas pack in back yard customer did invest in monthly premium plan

Near Nash St N, Wilson, NC 27893
Romario  T.

Romario T.

Tech tested 3 systems in cooling and all appeared to have gotten proper delta T’s . Thermostats in the main dining area reached temperatures set by the thermostats, thermostat in the kitchen area had a higher temp reading and tech lowered it down to 68 in cooling for testing purposes. Temperature seemed to have dropped slowly in the kitchen area to reach 68 degrees. The carrier package unit uses R407C refrigerant. Both lennox are R22. All blowers and motors are operating properly. Tech informed that the kitchen area is always going to be hotter and that the system is liable to run more often and take longer to cool down. Systems are cooling properly at this time. Olugo516@gmail.com

Near Raleigh Rd Pkwy W, Wilson, NC 27893
Ryan S.

Ryan S.

Dining room system carrier gas pack – upon arrival manager stated system seems to be working fine. Upon inspecting system found unit running with refrigerant within specs given indoor and outdoor temperature. Blower belt appears to be intact, all filters are clean and drain line is clear. Tech is unable to find any challenges at this time. Lobby may not be able to hold temperatures due to doors costly opening and closing to restaurant. No further challenges at this time

Near Raleigh Rd Pkwy W, Wilson, NC 27893
Dalton  B.

Dalton B.

DALTON AND MARQUS REPLACED A CARRIER PACKAGED HEAT PUMP

Near Grimsley Store Rd, Wilson, NC 27893
Dalton  B.

Dalton B.

Install Carrier 3.0-Ton Heat Pump Consultation Code: ENGAMPL5B

Near Grimsley Store Rd, Wilson, NC 27893
Michael H.

Michael H.

Tech came out to recheck and verify diagnosis from previous visit. Tech found refrigerant pressures very low in heating and cooling operation. Tech diagnosed system very low on refrigerant charge. Due to age and repair cost it is recommended that system be replaced.

Near Ward Blvd, Wilson, NC 27893
Michael H.

Michael H.

Tech inspection drain system and float switch due to history. Float switch was dry and not tripped. Further inspection found that the dual run capacitor in the condensing unit had failed. Customer approved replacement of the capacitor with a Turbo 200 capacitor. System is back up and running. Customer declined reinstating the service plan for now due to trying to buy location.

Near St Christopher Cir SW, Wilson, NC 27893
Donald  S.

Donald S.

Performed maintenance , found wire to start kit disconnected from 2 terminal to the compressor terminal on run capacitor. Tech reconnected and compressor started up. System is cooling but the amp draw is 17.45 and the limit is 15.4 A new compressor is recommended, the outdoor fan motor amps are .9/1.1 and may still have a little time left on it .

Near Grimsley Store Rd, Wilson, NC 27893
Donald  S.

Donald S.

Changed filters

Near Raleigh Rd Pkwy W, Wilson, NC 27893
Donald  S.

Donald S.

Performed full service, water was sourced from janitorial closet. Filters were reasonable , changed for brand new Systems were cleaned and operational Package units were all missing drain traps. Will need 5 male adapters and 20 elbows to make traps. Told assistant manager the importance of the drain traps Tech recommends air purifiers for each system.

Near Ward Blvd, Wilson, NC 27893

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

Contact Us

Why Jackson & Sons

Licensed, Bonded & Insured
Energy Efficient Experts
Same Day Repairs
5 Star Service
Dependable Warranties
Commercial & Residential Services
Request Service
servicedetailscustomerreturningschedule
Details Regarding Your Request...
Contact and Service Location...
You and Your Service Location
*
*
To Serve You Best...
Have we served you in the past?
Yes
No
What Is Convenient For You?
What time of day is best for you?
First Available
Morning
Afternoon
Back Next