Jackson and Sons has been serving the heating and air conditioning needs of Winterville, NC residents and businesses since 1974.
Our reviews below from your neighbors in Winterville, NC tell the story of our quality, dedication and commitment to customer service.
Recent Jobs and Reviews in Winterville, NC
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Job Locations and Reviews
Joseph C.
Tech found Ez trap installed last visit was leaking at all glue points onto ceiling. Tech installed new trap ensured glue set and insulated drain properly. Water in pan is dripping from drain line leaking and system condensation, tech fixed leak but system will still continue to condensate due to big garage doors being open for long periods of time. Tech moved secondary float switch to proper spot and wired to R and tested both switches are operating properly. Warranty per office
Winterville, NC 28590
Bryce C.
Customer needs to think about it and let us know tomorrow with her decision.
Winterville, NC 28590
Kenny C.
Upon arrival homeowner stated she had another hvac company come out and diagnose system and stated system is low and there is a leak inside the evaporator coil. Tech re-diagnosed system and found pressures void of refrigerant(R22). Tech recommended a leak search but homeowner denied and would rather have a field supervisor on site. Field supervisor will be on site shortly.
Winterville, NC 28590
Tyler T.
Tech serviced and cleaned unit per service agreement, upon arrival tech was notified by customer that unit wasn’t keeping up with hot days, tech checked evaporator coil didn’t find any leaks at today’s visit, system is up and cooling, tech found no challenges at today’s visit.
Winterville, NC 28590
Norman A.
Flush tankless water heater mail paper receipt also
Winterville, NC 28590
Review
Excellent
Norman A.
Heater is old and will not be able to fine piece for it
Winterville, NC 28590
Ricardo T.
Tech washed and serviced and serviced unit and found no challenges at this time.
Winterville, NC 28590
Ricardo T.
Tech washed and serviced unit and no challenges at this time. Customer renewed ESA 1 system. Customer uses their own filter.
Winterville, NC 28590
Review
Great job
Derek J.
Upon arrival tech was informed upstairs system was not working at all. Inspected system and found thermostat blank due to a clogged drain line tripping the safety switch. Tech blew drain line out with nitrogen and cleaned trap with a brush. Installed union between system and first elbow to brush drain opening at system. Turned system on and everything is back operational at this time.
Winterville, NC 28590
Spencer C.
Customer was told suction schrader valve was leaking. Tech verified valve was leaking but also found oil at evaporator coil and found leaking evaporator coil. Tech recommends looking into a replacement since unit is an R22 system. Evaporator coil replacement will cost near unit replacement cost. Tech quoted leak freeze and recharge but does not recommend. Customer agreed to recharge system, replace schrader and install leak freeze. Tech performed repair and found system is back cooling. Tech explained R22 refrigerant cost and EPA issues.
Winterville, NC 28590
Derek J.
Upon arrival tech was informed system was not keeping up on really hot days. Tech found thermostat satisfied at 73 degrees. Turned temp down to allow system to come on. Found system to appear to be over charged, calls for a 7 degree subcool was currently at a 50 degree with a 521psi head pressure. Tech removed 2lbs and 8oz of R410A to achieve a 9.7 subcool. Informed homeowner to keep an eye on it to see if it performs better. No charge due to recent visit and under full warranty.
Winterville, NC 28590
Percy M.
TECH PERFORMED CME FULL SERVICE ON 1 SPLIT SYSTEM. SYSTEM IS PERFORMING PROPERLY AT THIS TIME. TECH COMPLETED FILTER CHANGE OF 2-20x20x1 FILTERS. THERE ARE PICTURES AND A PERFORMANCE REPORT ATTACHED TO THIS INVOICE.
Winterville, NC 28590
Derek J.
Upon arrival tech was informed system was not cooling having dual run capacitor replaced. Checked system and all components were running. System is R22 and initial pressures were 96/413. Tech saw condenser coil dirty and sprayed it down with water, pressures dropped to 91/390 but head pressure would fluctuate from 370-410. Tech suspects TXV is causing restriction cause high head pressure and extreme fluctuations are cause by non condensables. Due to age of system and R22freon tech does not recommend doing any repairs but replacing system. System is back cooling a little bit but homeowner stated he will hold off on trying to replace for now.
Winterville, NC 28590
Caleb S.
Spoke with customer regarding installing dual head mini split/1.5 ducted air handler with heat pump. He is going to purchase mini splits online and try to find someone that will install them for him.
Winterville, NC 28590
Norman A.
Repairing toilet that is running all the time. Customer supplying fill valve and flapper
Winterville, NC 28590
Ricardo T.
Tech washed and serviced unit and found no challenges at this time. Customer renewed PSA 1 system.
Winterville, NC 28590
Review
Landen was very professional and did a great job.
Matthew L.
Sent quote to home owner
Winterville, NC 28590
Joseph C.
Tech found piston over feeding evaporator coil, tech tried to increase air flow to help but superheat only stayed at designed rated for 1 minute and dropped back down. Tech also found t stat reading wrong temperature about 4 degrees higher than what it is. Due to age and price of repairs tech recommended replacing field supervisor going to be in contact with customer. No charge PSA
Winterville, NC 28590
Romario T.
[email protected] Found the downstairs 2005 R22 system not cooling due to it being voided out of R22 refrigerant. Tech does not carry the phased out R22 refrigerant. Tech recommended to have a visit from one of our field supervisors to provide a solution and costumer declined for now due to them having home warranty and will go thru them. Tech left the outdoor unit off at the breaker to prevent any damage. Downstairs system is down at this time.
Winterville, NC 28590
Matt C.
Tech performed esa on carrier split heat pump, found no challenges at todays visit Homeowner wasn’t home during maintenance. Emailing estimate for renewal to customer [email protected]
Winterville, NC 28590
Chris M.
Replacing fill valve and Korky flapper in toilet.
Winterville, NC 28590
Spencer C.
Tech found auxiliary pan was dry but was rusted out. Customer has been removing water from secondary himself. Tech tested drain and found drain is draining slower than water is filling up causing primary pan overflow. Tech also found no primary float switch installed and found trap is not very deep and may be causing system to hold in water while blower is running. Tech also verified normal refrigerant pressures to make sure coil is not freezing. Tech also recommends regular maintenance. Tech quoted ESA, ss2 float switch, ez trap and auxiliary pan. Customer approved clearing drain and float switch only at this time. Tech cleared drain, installed SS2 float switch, checked capacitor and system performance.
Winterville, NC 28590
Review
Technician was fast, courteous, and got the job done on the initial visit. I will definitely use your company again.
Noah C.
Upon arrival tech found blower constantly running with no 24v call. Tech inspected blower relay and found relay stuck closed wire no 24v call. Tech replaced relay after approval and tested system, blower is now shutting off as needed. System is cooling with an 18 degree delta t. Tech also recommended insulating drain line.
Winterville, NC 28590
Matthew L.
Emailed proposal, customer has to talk to husband before making a decision.
Winterville, NC 28590
Kyle W.
FOUND PRIMARY DRAIN LINE CLOGGED CAUSING AUXILIARY PAN TO FILL. AUXILIARY FLOAT SWITCH HAD FAILED CAUSING WATER DAMAGE TO CEILING. CLEARED DRAIN LINE, INSTALLED PRIMARY/SECONDARY FLOAT SWITCH, AND REMOVED EXCESS WATER. SYSTEM UP AND COOLING AND DRAINING PROPERLY. INVESTED IN PSA (2) SYSTEMS. SCHEDULE 1ST VISIT AS SOON AS POSSIBLE.
Winterville, NC 28590
Review
Great service
Review
Matt was extremely thorough in his maintenance and answered our questions respectfully.
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Excellent service
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Quick, Professional service
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great service
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Excellent
Review
Knowledgeable Tech. Excellent customer service!
Review
Always a pleasant experience with very knowledgeable technician! Very thorough in what is done or need to be alerted to.
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Great Service
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Excellent
Review
I had a heating emergency during cold snap- technician arrived quickly, service fast and he got my unit running in less than an hour!
Review
Joseph was very professional I liked the guy.
Review
Great service
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Very professional, and answered all questions and/or concerns.
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Excellent Service!
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Very efficient
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Excellent, personable, answered all questions.
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Shows up on time every time! Always nice staff and informational service. Shows pictures of the work after completed.
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We’ve had some issues with a brand new system that we bought. It’s a Trane unit and although there have been some hiccups, Jackson and Sons HVAC has been there every time we called and generally the same day.
Review
Campbell was professional, knowledgeable and friendly. We had an appointment within two days of calling. This was our first time dealing with Jackson&Sons and we were very impressed!
Review
Prompt, professional, and very informative. Jackson & Sons always delivers.