Jackson and Sons has been serving the heating and air conditioning needs of Winterville, NC residents and businesses since 1974.
Our reviews below from your neighbors in Winterville, NC tell the story of our quality, dedication and commitment to customer service.
Local Reviews
for Winterville, NC
Our Reviews by City
Excellent Service!
FOSTANES - Winterville, NC 28590
Quick repair, super nice, and timely!
Very professional and great work!
Eric - Winterville, NC 28590
Regular scheduled service
Hvastkovs - Winterville, NC 28590
Great service!!!
Single Source - Winterville, NC 28590
Service Technicians
STARR - Winterville, NC 28590
Carlos was professional, polite with a great personality. He installed a new unit at our home and explained everything in detail. We spoke about how the company was family oriented and I can honestly say that we felt like part of the family
Great Service
STARR - Winterville, NC 28590
Between the sales staff and service techs they are all fantastic people. Met with the salesman on Thursday and they were installing a new heat/ac unit on Friday.
Friendly service
WILLIAMS - Winterville, NC 28590
Always prompt and friendly service.
solved the problem
MINCEY - Winterville, NC 28590
Service Technician was A+
CAROLINA CALIBER - Winterville, NC
Georgetown Installation
Jeff Simpson - Winterville, NC 28590
The survey starts with the sales team which was done in just a couple of days. I had a written quote in hand the next day. The installation team was extremely professional. They provided me with progress and options as they rebuilt my 40 year old Trane system. Thanks to the Jackson Team.
Great service!
Craig - Winterville, NC 28590
Excellent Sevice
CAROLINA - Winterville, NC
We have used Jackson & Sons for our HVAC services for going on 40 years. They never disappoint us.
Professional
Johnathan - Winterville, NC 28590
Noah was professional, got the job done efficiently with no pressure on an upsell.
Jackson & Sons does it again
Maria - Winterville, NC 28590
Great experience with Jackson & Sons, especially Tyler. Very professional and knowledgeable tech.
Good service
LAKISHA - Winterville, NC 28590
Good service
Excellence as always
Maria - Winterville, NC 28590
Nate again did an amazing job. And does not mind my cats! So glad I found Jackson & Sons
Another great experience
Maria - Winterville, NC 28590
Again, Jackson & sons did not disappoint. Nate showed up on time, polite and professional. Did not push me to buy unneeded goods or services. Set up follow up in a timely manner, and convenient to my schedule
Professional Service
Bennie - Winterville, NC 28590
Excellent service, polite and knowledgeable about work
Great service!
Johney - Winterville, NC
Tyler was very proper and helpful. He did such a good job actually attending to the issue at hand rather than just glancing over it. He gave us his honest opinion regarding the situation.
Amazing Service
KRYSTAL - Winterville, NC 28590
Got it Done!
Maria - Winterville, NC 28590
This is my first time dealing with Jackson & Son, and I am very impressed. The service man came out the same day I called, promptly, in sweltering heat. I’m having a kitchen renovation done, so the house is in a shambles, he was very polite and kind. The diagnosis of the problem was not easy; Donnie and Tyler worked tirelessly to fix the problem, requiring multiple service calls in 2 days. Tyler did not charge for the last service call; I was grateful for that. I will recommend to anyone.
Great service
Scott - Winterville, NC 28590
Personable young man. Dedicated service. Highly recommend.
Great Service
Lakisha - Winterville, NC 28590
Great service
Jeff - Winterville, NC 28590
Different tech, but still same GREAT service!
SUSIE - Winterville, NC 28590
This may only be the third time we've had Jackson and Sons come out for biannual maintenance, but we feel we have received top-notch service each time! Jason was very respectful and friendly. He explained things in a clear, concise way. We appreciate his knowlege and expertise in servicing our units. Thanks, Jason!!!
Juan R.
Trane 3.0-Ton Heat Pump w/ Air Handler & New 3.0-Ton Duct System
Kevin B.
KEVIN AND DEMARQUS REPLACED A TRANE SPLIT HEAT PUMP AND PLASMA AIR
Kevin B.
KEVIN AND DEMARQUS REPLACED A TRANE SPLIT HEAT PUMP AND PLASMA AIR
Matt C.
Tech washed and serviced unit Customer wasn’t home to extend ESA
Kevin B.
Tech had to rerun the gas line in order to achieve the length desired to connect to natural gas line tech did us black pipe fittings to connect to copper
Kyle W.
RE-WIRED DUAL RUN CAPACITOR. SYSTEM BACK UP AND RUNNING. ADDED AC RENEW. RECOMMEND PLASMAPURE AIR PURIFIER.
Jacobo C.
JACOB AND JUAN REPLACED A TRANE SPLIT HEAT PUMP
Jacobo C.
JACOB AND JUAN REPLACED A TRANE SPLIT SYSTEM
Romario T.
Tech found no line voltage at the upstairs system. Breaker was off at the sub panel. Tested the system after resetting the breaker. System is operating in cooling without challenges. Educated the costumer about maintenance and Recommend ESA for both upstairs and downstairs systems. Customer would like to wait on ESA for now.
Jacobo C.
Consultation Code: ENGCUUHEP
Luis R.
Tech returned to replace variable speed blower motor unjt started up no issues delta t at 19.9 degrees
Luis R.
Tech found unit variable speed blower motor had failed tech did see extreme rust on evaporator coil tech spoke with customer informed him of variable speed motor pricing and potential saving if invested in maintenance plan customer did mention they will be moving in a year or so so new unit is not a route he wants to go customer approved blower motor replacement and invested in premium plan for 1 year
Luis R.
Tech found compressor frozen tech cut off compressor and is going to left defrost tech will return to diagnose tomorrow
Chris L.
CHRIS AND DALTON REPLACED A CARRIER GAS PACK
Dalton B.
Install 2-Ton Carrier Gas Pack w/ Duct System Consultation Code: ENG1AJ6GQ
Campbell C.
Tech found od fan very hard to start and compressor very loud. Tech found od coil completely clogged and informed homeowner about benefits of ac Renew. Homeowner approved. Tech also informed homeowner that the outdoor fan is on its last leg.
Matt C.
Tech washed and serviced unit for its spring tune-up service. Air conditioning system is running effectively. This service should prevent costly repairs in the future as well as help the unit run more energy efficiently. Maintenance service also keeps the system under manufacturer warranty and adds years to the life of the unit.
Matt C.
Tech washed and serviced unit
Jacobo C.
JACOB AND JUAN REPLACED A TRANE SPLIT HEAT PUMP
Michael H.
Upon arrival tech found the condenser fan running very slow. Inspection found the dual run capacitor faulty, compressor and motor tested good. Recommend replacement of capacitor. Customer approved repair, dual run was replaced with a 40 and 5 capacitors. System is back up and running.
Jacobo C.
Install Trane 1.50-Ton Heat Pump w/ Air Handler Consultation Code: ENG7JEU8U
Romario T.
Performed full service, no concerns at this time
Kenny C.
Performed PTU. Homeowner invested in 2 system PSA. Tech installed uv light in the downstairs system, recommended one for upstairs but wants to hold off for right now.
Matthew L.
Consultation Code: ENGUDXCWD
Luis R.
Tech was informed unit was not cooling properly tech put gauges and called cooling tech found pressures drop to 12/198 during operation indicating a failed metering device tech then proceeded to inspect unit and found indoor coil extremely rusty as well tech did perform leak search and found outdoor coil leaking video on service titan tech called mandatory to give customer best solution customer paid cash
