Winterville NC Heating & Air Conditioning Services

Tech washed and serviced both systems and found no challenges with either system both units where installed 1 year ago. Both units are up running and cooling properly at this time customer left home before tech was finished and could no collect renewal tech gave customer a call but got no answer.

Tech performed ptu on 2 sys and found upstairs sys to have a compressor mega ohming in the red along with a rusted evap coil tech called out field supervisor. Tech found no challenges with downstairs unit customer paid 2 sys ptu and and invested in 1 sys monthly for the downstairs for the time being since the upstairs will more than likely be replaced.

Provided quote for new split heat pump

Upon arrival tech found compressor/condensing fan not running due to open low pressure switch. Found system out of refrigerant, inspected evaporator coil and quickly noticed obvious leak area at coil. Heavy signs of refrigerant spray/film in bottom corner of drain pan. Customer approved estimate to replace coil, order and schedule repair.

Tech washed and serviced unit and found no challenges at this time. Customer uses their own filters

Customer requested a quote for an electric tankless water heater.

Tech performed maintenance service on 2 systems psa plan. Customer renewed psa plan. Found not other challenges at today service. Delta t is within specifications.

Tech performed maintenance service on a Bryan split systems. Tech recommended a ez trap on air handler drain line. Found not other challenges at today visit Delta t is within specifications.

Field supervisor provided estimate for replacement system.

— Performed CMA Inspection on 1 Split AC System with Hot Water Coil. Cleaned and flushed drain pan & lines, tested electrical and temperatures, changed air filters. — Found thermostat not satisfied and calling for heat upon arrival. System uses hot water for heating. Observed return temperature of 63 at thermostat, with supply temperature of 70. Found insufficient temperature difference in heat mode. Location seems to have water heater turned off. Acceptable temperature difference in cooling mode, with a supply temperature of 50 and a return of 67. — Customer was not on site to confirm if water heater is off. Did not observe any hot water when running at bathroom sink (after turning hot water valve to sink on). Made attempt to contact customer to confirm if water heater was off. No answer from customer, and was unable to locate indoor breaker panel. Left message with customer.

— Installed custom made filter onto back Rooftop Gas Package System per approval of recommendation at last maintenance. — Replace Contactor on back Rooftop Gas Package System per approval of recommendation at last maintenance.

Cannot get in touch to schedule

Performed ESA on both systems, thoroughly cleaned both systems. Found dual run capacitor testing weak at condenser of main system. Replaced and tested after approval. Found no further challenges with either system, both are operating properly at this time. Customer extended PSA on both systems.

Apon arrival tech found 60 amp breaker supplying air handler to be tripped tech reset and ran system and found no challenges with sys to be causing the trip tech did notice breaker to be getting hot tech suspects breaker to be failing tech also found the suction line to have a kink in it tech checked pressures doesn’t seem to be causing and issues at the moment. Due to the age of the system and the unit running a lot on the summer time the customer would like to have a field supervisor come out to quote a new system so they can plan on replacement. Tech did recommended having the system maintenance customer agreed and asked for a brochure sent estimate on maintenance plans.

Tech washed and serviced unit and found no challenges at this time. Tech replaced 2 media filters and dehu filter via customer approval. Customer did not renew due listing properly.

Old water heater is 47 inch tall by 20 1/2 round. The doorway to water heater is 23 1/4 wide. 240 volt 40 gallon.

- Customer advised tech that the condenser made a loud noise when shifting into defrost but experienced no challenges with heating. Thermostat satisfied at 70 degrees upon arrival. - Tech initiated two full defrost cycles, observing normal operation and no abnormal sounds. Confirmed refrigerant charge per PT chart. Advised customer that the defrost cycle will appear louder than normal due to weather conditions and low outdoor temperatures. - Customer will contact office regarding service agreement. System is operating normally at this time. Thermostat satisfied at 72 degrees upon departure.

Need to reschedule regulator replacement due to unsafe weather conditions.

- Customer recently had propane tank refilled. - Tech found open rollout switch upon arrival (1 of 4) and reset for testing. Observed normal operation for approximately 20 minutes. Confirmed inlet LP gas pressure; outlet set screw is stripped. - Performed manometer leak test on heat exchanger and found no issues. - Recommended system replacement on account of age and condition and recommended replacing the draft inducer assembly, advising customer signs of bearing failure. Advised customer no return filter is present in the return grill and recommended installing one. - Recommended a service agreement; customer declined agreement a recommended repairs, advising that the home is on the market. System is operating normally at this time.

Tech washed and serviced unit, customer not home, son gave access to home. No challenges found at this time. Unit is heating with a delta T of 18. Used a 20x25x1.

Tech washed and serviced unit, no challenges at today’s visit. Tech recommended media filter to prevent struggling to change filter so often. Customer declined. Unit is holding a heating delta T of 21.

—Performed CMA Full Service on 2 Rooftop Gas Package Units. —System 1 - 2012 Payne 5 Ton Gas Package: Warehouse: No filter installed on system. Reusable filter has completely deteriorated. Recommend installing cleanable/replaceable filter. Approximate size 12x32”. Provided price to install custom filter. Signs of pitting at compressor contactor. Arcs when engaging. Recommend replacing 30 A 1 Pole Contactor. Provided estimate for contactor. —System 2 - 2024 Champion 4 Ton Gas Package: Front/Offices: System operating correctly at this time.

GAS RTU #2 - Flushed pressure switch tube and inlet port, confirmed clean flame sensor and igniter. System is operating normally at this time. GAS RTU#3 - Found hard lockout fault code (exceeded failed ignition attempts) upon arrival and reset for testing. Noted no inlet natural gas pressure on gas valve and confirmed open shutoff valve and regulator. - Adjusted regulator and observed normal operation and proper gas pressures for approximately 5 minutes and shut off due to low gas pressure. - Regulator (5LB) is failing and needs to be replaced. Customer approved part order. Please call customer with part ETA. System #2 is operating normally at this time.

- Tech found failed 30A air handler breaker upon arrival, only L1 operational. Received approval and replaced with 30A 2 pole Siemens breaker. - Confirmed proper heat strip and defrost operation. - Recommended premium service agreement; customer declined. System is operating normally at this time with heating delta T reading 32 degrees without heat strips.

Tech washed and serviced unit per service agreement, tech found no challenges while servicing the system at today’s visit, the system is back up and running and holding a delta t of 19 degrees, customer wants to wait to renew I