Seven Springs NC Heating & Air Conditioning Services

Jackson and Sons has been serving the heating and air conditioning needs of Seven Springs, NC residents and businesses since 1974.

Our reviews below from your neighbors in Seven Springs, NC tell the story of our quality, dedication and commitment to customer service.

Recent Jobs and Reviews in Seven Springs, NC

Rated 4.9 out of 5 stars based on 93 customer reviews

Our Local Reviews by City

Job Locations and Reviews

Derek J.
Derek J. Checked in
Upon arrival tech was informed the fan outside was not running. Tech inspected system and did find outdoor fan running as well as compressor and blower. Tech inspected system further and found dual run capacitor 40/5 reading 36/4.8 homeowner approved replacement of capacitor. System is back operational at this time. Tech did notice defrost board had discoloration on it. Office will need to check warranty on system. Homeowner would like quote on potentially replacing board.
Seven Springs, NC 28578
Luis R.
Luis R. Checked in
Tech was informed unit was not on at all. Tech found power to system 24v to thermostat but thermostat display was blank. Tech called josh he did not answer tech spoke with office they informed tech to go ahead replace thermostat. Once replaced system started up no issues. System is cooling at this time.
Seven Springs, NC 28578
Romario  T.
Romario T. Checked in
New install. Under 2 year warranty. System was not keeping up yesterday, set to 75 and cooled only to 78. Found the system operating, coils are clean, drain is clean, no air flow restrictions. Tech did noticed the head pressure bouncing up and down as well as the suction side, superheat bounced from 18-24 back and forward throughout the operation as a well as the subcool. Tech added some refrigerant (8oz) to increase the subcooling to 10-13 degrees due to the airhandler location. Suction line temperature stayed between 66-68 degrees. TXV bulb is on it’s secured location. Tech believes there may be non condensible, as well as a faulty indoor metering device that may have gotten damaged during installation (hot during brazing) Second opinion is required to verify the findings. Thermostat did not move from 75 degrees throughout visit, system operated for more than 20 minutes. System is struggling to keep up temperature. Need to follow up.
Seven Springs, NC 28578
David  S.
David S. Checked in
-Found existing GE breaker for heat pump appropriately sized as 40 A per data tag. Wire sizing seems appropriate for 40 A circuit. -Current heat strip label ineligible. Heat strips wiring currently run through flex conduit to existing disconnect (not connected). New circuit will need to be provided for heat strips wiring. Existing disconnect hinge damaged. Recommend pulling new circuit to additional outdoor disconnect or upsizing existing disconnect breaker/wiring to replace with sub panel to provide power to heat strips (preferred method). Unsure if single point connection may be used with installed heat strips, but existing wiring to disconnect will need be upsized regardless. -No changes made at this time. Customer states he will likely outsource a 3rd party to upgrade electrical as appropriate. We will need to provide info for currently installed heat strips and weather resistant label to place on unit. -System will not be ready for final inspection until electrical upgrades are
Seven Springs, NC 28578
Matthew L.
Matthew L. Checked in
Sold 3 ton Goodman PHP
Seven Springs, NC 28578
Joseph C.
Joseph C. Checked in
Tech performed ESA on 1 system. Package hp- Tech inspected system found compressor running very noisy and pulling high amp draws. Tech found leak in evaporator coil field supervisor on site to verify.
Seven Springs, NC 28578
Derek J.
Derek J. Checked in
Upon arrival tech was informed system was making a whining noise. Turned system on and found condenser fan motor making noise. Replaced motor and capacitor. Tech also found 30amp Siemens breaker had failed. Replaced breaker and system started up. System is back operational at this time.
Seven Springs, NC 28578
Matthew L.
Matthew L. Checked in
Indoor temp is 81 with 72 setpoint. Tech confirmed system is in fact 2-3 lbs low on R410a. Tech swept system and confirmed micro channel evaporator coil is leaking. See video. Bush must be significantly trimmed back at least 3 feet in order to replace evaporator coil. See picture. Tech quoted warranty coil price. Customer approved. Need to get coil ordered ASAP. Tech added 3 lbs of refrigerant at no charge per Brandon to get system by until coil ships. Customer says he will remove bush in the meantime. Collected housecall.
Seven Springs, NC 28578
Matthew L.
Matthew L. Checked in
FOUND SNAKE IN BUSH BY CONDENSER- WATCH OUT FOR SNAKES Homeowner reports system was not keeping up before tune up and it is still not keeping up. House was 78 on arrival with setpoint at 72. Tech confirmed system is very low on R22. Leak searched system and confirmed indoor coil is leaking. See video. Duct system appears in good condition. Tech recommends replacing 22 year old 3 ton split system instead of costly R22 coil. Tech estimates system is 4-6 lbs low on R22. No housecall. Did ESA a few days ago. Mike Acree is running mandatory.
Seven Springs, NC 28578
Kenny C.
Kenny C. Checked in
Tech returned to replaced media filter.
Seven Springs, NC 28578
Matt C.
Matt C. Checked in
Tech performed esa on trane package unit, found no challenges at todays visit
Seven Springs, NC 28578
Review
Outstanding service, polite, on time
BOND - Seven Springs, NC 28578
Bryce C.
Bryce C. Checked in
Met son at mothers home. Emailed proposal to son. He is going to go over the info.
Seven Springs, NC 28578
Ricardo  T.
Ricardo T. Checked in
Tech washed and serviced unit and found no challenges at this time. Customer will need a 20x20x3 media filter dropped off pre-paid. Customer paid via check.
Seven Springs, NC 28578
Ricardo  T.
Ricardo T. Checked in
Customer was not home during service. Tech washed and serviced unit and found no challenges at this time.
Seven Springs, NC 28578
Demarcus  M.
Demarcus M. Checked in
Fresh air vents
Seven Springs, NC 28578
Ricardo  T.
Ricardo T. Checked in
Tech washed and serviced unit and found uv bulb showing signs of wear tech serviced unit and found no other challenges at this time. Customer would like to wait until next visit to replace uv.
Seven Springs, NC 28578
Ricardo  T.
Ricardo T. Checked in
Upon arrival homeowner was not home tech performed outside maintenance and found no challenges at this time. Tech left 1 20x30 filter on front porch.
Seven Springs, NC 28578
Ricardo  T.
Ricardo T. Checked in
Customer has a new system installed a day ago will need service pushed back due to call be cancelled.
Seven Springs, NC 28578
Ricardo  T.
Ricardo T. Checked in
Tech washed and serviced unit and found compressor testing weak tech recommended replacement customer agreed.
Seven Springs, NC 28578
Matthew L.
Matthew L. Checked in
Customer wanted rain hood sealed and system checked. Amp draws, capacitors, and refrigerant pressures are in specs. Tech recorded pictures of readings. Tech used 3 masonry screws and silicone to seal rain hood to brick house. No further challenges found. Customer invested in yearly ESA. First visit in six months.
Seven Springs, NC 28578
Romario  T.
Romario T. Checked in
Upstairs system. Tech found the outdoor unit shutting down due to low suction pressure. Tech reset the airhandler and observed the EEV operation (stepper motor). After resetting power, the upstairs system started cooling without challenges. Tech did informed the homeowner that the EEV and sensors may have malfunctioned and that it is recommended to have them replaced if the similar challenge occurs. Costumer stated that the system was cooling prior to our service. No charge due to ESA performed today.
Seven Springs, NC 28578
Joseph C.
Joseph C. Checked in
Tech performed ESA on 2 systems. Package hp- Tech serviced and cleaned system, found compressor running noisy tech recommended adding Ac renew to lubricate system and for better efficiency. Customer wants to hold off but may do next visit. Split system- Tech serviced and cleaned system, found compressor capacitor dead tech recommended replacing customer wanted turbo for 5 year warranty. Tech replaced system back up and cooling with 20 delta t.
Seven Springs, NC 28578
Kyle W.
Kyle W. Checked in
ADDED 2LBS OF R410A TO GET SYSTEM COOLING PER GRACE. LEAK IN EVAPORATOR COIL PER PREVIOUS HISTORY. WAITING ON APPROVAL FOR SOLUTION.
Seven Springs, NC 28578
Kyle W.
Kyle W. Checked in
FOUND EVAPORATOR COIL FROZEN UPON ARRIVAL. THAWED COIL AND MONITORED PRESSURES FOUND SLGHTLY LOW. ADDED 2LBS OF R22 TO GET SYSTEM COOLING PER GRACE. SHE WILL REACH OUT TO HOMEOWNER TO DISCUSS RESOLUTION FOR LEAK WITHIN SYSTEM. COSTLY R22 REFRIGERANT REPAIRS NOT RECOMMENDED DUE TO AGE AND OVERALL CONDITION OF SYSTEM.
Seven Springs, NC 28578
Kenny C.
Kenny C. Checked in
Upon arrival tech found evaporator coil froze up. Tech inspected pressures after thawing out coil and found pressures to be within spec. Tech then spoke with tenants and they stated when they first moved in last Sunday, filter had fallen into return and was jammed into the duct line. Also observed duct work, no fallin duct work or any restrictions. Tech then replaced filter and let system run for about 20 mins and observed refrigerant pressures, and found coil not freezing up anymore. Delta T is at 20 with more forceful air coming out after filter was replaced. System is currently cooling at this time. Informed homeowners to purchase filters.
Seven Springs, NC 28578
Review
Good service very knowledgeable
Jimmy - Seven Springs, NC 28578
Review
Outstanding Service
BOND - Seven Springs, NC 28578
Review
Thanks for the excellent customer service! From the first phone call to Luis providing excellent care, we feel valued and supported. Thanks again for a great service.
Kayla - Seven Springs, NC 28578
Review
Excellent !
GRADY - Seven Springs, NC 28578
Review
Very helpful and polite. Explained what I was Doing wrong
JUDY - Seven Springs, NC 28578
Review
Josh Clark was courteous, polite and well mannered! He did a good job! Donald
SUMMERLIN - Seven Springs, NC 28578
Review
Good service
GREENFIELD - Seven Springs, NC 28578
Review
Outstanding
BOND - Seven Springs, NC 28578
Review
Great Service
PRICE - Seven Springs, NC 28578
Review
Great Service
PRICE - Seven Springs, NC 28578
Review
Always taken of
Jimmy - Seven Springs, NC 28578
Review
Great service
Leonard - Seven Springs, NC 28578
Review
Excellent very satisfied!
GRADY - Seven Springs, NC 28578
Review
Arturo provided excellent service and sent pictures of the work accomplished.
LG - Seven Springs, NC 28578
Review
Great Service!!!
Alma - Seven Springs, NC 28578
Review
Very attentive staff! Got job done- Satisfied Customer. Highly recommend!!!
Alma - Seven Springs, NC 28578
Review
Tolk care of my thermas problem
JUDY - Seven Springs, NC 28578
Review
Very professional young man was a pleasure to deal with him
JUDY - Seven Springs, NC 28578
Review
GREAT!!
RYMER - Seven Springs, NC 28578
Response from Jackson & Sons:

We are very pleased that we were able to help you find the right service to help compliment your home.

Review
6month check
BOND - Seven Springs, NC 28578
Review
Excellent
GRADY - Seven Springs, NC 28578
Review
Very professional.
CLOUGH - Seven Springs, NC 28578
Review
Excellent
PRICE - Seven Springs, NC 28578
Review
Excellent
PRICE - Seven Springs, NC 28578

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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Why Jackson & Sons

Licensed, Bonded & Insured
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Same Day Repairs
5 Star Service
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