Jackson and Sons has been serving the heating and air conditioning needs of Seven Springs, NC residents and businesses since 1974.
Our reviews below from your neighbors in Seven Springs, NC tell the story of our quality, dedication and commitment to customer service.
Local Reviews
for Seven Springs, NC
Our Reviews by City
Excellent
GRADY - Seven Springs, NC 28578
Excellent very satisfied!
Great Service
LG - Seven Springs, NC 28578
Arturo provided excellent service and sent pictures of the work accomplished.
Excellent Service!
Alma - Seven Springs, NC 28578
Great Service!!!
Excellent Service!!!
Alma - Seven Springs, NC 28578
Very attentive staff! Got job done- Satisfied Customer. Highly recommend!!!
Great
JUDY - Seven Springs, NC 28578
Tolk care of my thermas problem
Great
JUDY - Seven Springs, NC 28578
Very professional young man was a pleasure to deal with him
Excellent service
RYMER - Seven Springs, NC 28578
GREAT!!
Response from Jackson & Sons:
We are very pleased that we were able to help you find the right service to help compliment your home.
6month check
BOND - Seven Springs, NC 28578
Excellent service
GRADY - Seven Springs, NC 28578
Excellent
Awesome service
CLOUGH - Seven Springs, NC 28578
Very professional.
Excellent
PRICE - Seven Springs, NC 28578
Excellent
PRICE - Seven Springs, NC 28578
Great job
SUMMERLIN - Seven Springs, NC 28578
Very friendly, professional, and clean !
Great
SUMMERLIN - Seven Springs, NC 28578
Landen was polite,well mannered and a very good job of cleaning my system. Thank you
Awesome service, very professional
LARRY - Seven Springs, NC 28578
Awesome, thank you for responding so quickly. The young man on the phone was very nice and professional Jackson & Son the best!!
Great service!
Joseph - Seven Springs, NC 28578
Awesome work!
Great service!
ELIZABETH - Seven Springs, NC 28578
Great Service!
Hunter - Seven Springs, NC 28578
Great Service
HOLLY - Seven Springs, NC 28578
Jason king was very polite! Was very professional and nice! He explained and went over everything! Was super helpful!
Awesome service
CLOUGH - Seven Springs, NC 28578
He was an awesome service technician
Absolutely great service, professional and I would like Brandon all the time!
BILL - Seven Springs, NC 28578
Brandon was wonderful!
Juan review
CHARLES - Seven Springs, NC 28578
Excellent
Great
SIDNEY & JOANNE - Seven Springs, NC 28578
Great Service
LARRY - Seven Springs, NC 28578
Great service. Quick response. Clean. Respectful.
Kathy - Seven Springs, NC 28578
Brett S.
Tech performed maintenance per service agreement. Tech found no challenges at this time. Homeowner replaces their own filters. Homeowner renewed PSA via card 308.51
Brett S.
Tech performed maintenance per service agreement. Tech found no challenges at todays visit. Tech replaced one 20x30x1 filter. System is operating properly at this time.
Joseph C.
Tech performed ESA on 1 system found blower covered in bacteria and debris. Tech pulled and thoroughly cleaned, recommended plasma air purifier no further issues at this time. Customer extended PSA
Matt C.
Tech washed and serviced unit Customer changes own filters
Matt C.
Tech washed and serviced unit
Ronnie P.
Tech performed ESA on system. Tech found no challenges. Tech miscommunicated with office about filter size, next available tech drop off (1) 14x20x1 filter. Burners turned on fine. All tests tested well. Tech collected for ESA agreement and UV bulb via card
Josh C.
Performed ESA. Technician found no challenges at this time. System is running normally with a delta t of 18 degrees. Customer renewed PSA plan via card.
Ronnie P.
Tech performed ESA on system. Tech found no challenges. System is running properly at this time. Air handler is above condenser, out side, may need an extension ladder to get in, customer had one in place today. Tech only had (20x25x1) filter but customer has 2 returns, next tech in area drop off (1) 20x25x1 filter. Homeowner is discussing extending agreement when wife gets home, will call office soon.
Ronnie P.
Tech performed ESA on system. Tech found no challenges with system. Crawlspace is in great condition. All tests tested well. Tech used (2) 20x25x1 filters. Tech introduced plasma pure air to homeowner.
Arturo A.
Tech returned to add ac renew to system system is operating correctly at this time. Tech billed out $343.74 for installation office stated it was good to bill out.
Arturo A.
Tech performed maintenance per energy savings agreement. Tenants was home today. tech found no challenges at todays visit system is operating correctly at this time. Could not reach homeowner cell to inform about uv bulb blown would recommend next visit. System operating correctly at this time.
Jesse J.
Tech preformed CMA INSPECTION on 1 split system and changed air filters. System is operating correctly at this time. Tech has attached system performance report along with pictures to invoice.
Jesse J.
Tech preformed CMA FULL SERVICE on 1 split system. Upon inspection tech found the run capacitor extremely weak. Capacitor is rated for 70 mfd but tested at 16.78 mfd, which is way below normal operating range. Tech recommends replacing capacitor. Tech spoke with Mr. Haque at postal realty, and was given permission over phone to complete repair. After repair was completed tech checked compressor amps and amps came down to 14 amps. Unit is operating correctly at this time. Tech has attached system performance report to invoice along with pictures
Kenny C.
Upon arrival administrator to church stated unit was making a noise and she also had another issue with a different unit. Tech found drain line just making noise. No issue with drain line, informed her it was normal. Tech found failed o.d. Fan on the other system. Tech replaced o.d. Fan. System is back up and cooling.
Kyle W.
FOUND COOLING CALL FROM TSTAT AT CONDENSER UPON ARRIVAL. 24V NOT PRESENT AT COMPRESSOR CONTACTOR. BOTH PRESSURE SWITCHES CLOSED. FOUND CONTROL BOARD DROPPING POWER SEEMINGLY DUE TO LOOSE PLUG CONNECTIONS. SECURED ALL PLUGS SYSTEM IS NOW RUNNING WITH NO CHALLENGES. IF CHALLENGE PERSISTS DEFROST CONTROL BOARD MAY NEED REPLACEMENT.
Luis R.
Tech was informed that unit was not running for 2 day’s customer turned thermostat off and turned back on and still not running then this morning customer reset breaker and left to work and came. Back to a cold house tech tested system and could not find any challenges or duplicate the issue unit is operating correctly at this time tech did inform customer he probably reset the board when he turned breaker off and on tech informed customer if happens again best thing to do if we able to come pretty quickly to not reset breaker so tech could further diagnose unit no charger per office
Kenny C.
Tech found compressor had cut out on thermal overload due to failed o.d. fan. Tech replaced o.d. fan after homeowners approval. System is back up and cooling.
Jacobo C.
JACOB AND JUAN REPLACED A TRANE SPLIT HEAT PUMP
Matt C.
Tech washed and serviced unit Customer invested in psa Tech injected ac renew after customer approval
Jospeh A.
Tech performed CMA full service on 2 package units. Upon inspection tech found blower capacitor and fan capacitor on system 1 reading under manufacture set capacity. Tech has attached estimates for both capacitors to this report. Tech has also attached system performance reports to this invoice.
Kenny C.
Homeowner stated outdoor fan would make high pitch noise, tech arrived and could not duplicate noise. Outdoor fan amp draws are within spec. No other issues at this time. Also informed homeowner it is an older unit, outdoor fan might be going out but is currently running fine at this time. Homeowner also stated he was on the premium plan, but according to technicians records, he is on the plus plan. Tech contacted on-call manager and found out that he was supposed to be on the premium back in 2021 tech only charged a trip charge for today’s visit and informed homeowner that Office will get back to him tomorrow morning to discuss why he was not initially on the premium plan.
Matthew L.
Customer reported dehumidifier on right side will never shut off. Tech found fan switch set to on. Tech switched it to auto and fan shut off. Humidistat was set to normal. Tech turned up humidistat and it turned on normally. Turned it back to normal setting and it shut off normally. Tech ensured filter and drain were clean.
Josh C.
Performed ESA. Upon arrival the customer informed technician that the system has had trouble in the past keeping up. Customer did confirm that this seems to occur during the heat of the day. Technician checked thermostat an saw they normally keep their air set to 71-72. Tech checked the delta t and found it to be 19 degrees. Tech explained that when the heat reached 95 outside the system is going to continuously run and it may struggle at such a low temperature set. No challenges were observed during visit. There was some bacterial growth present in system, tech cleaned out and recommended plasma air purifier to improve air quality moving forward. Customer is considering but declined at this time.
Josh C.
Performed ESA. Technician found no challenges at this time. System is cooling properly an maintaining a delta t of 18.
Matt C.
Tech washed and serviced unit
