Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your Kenansville, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Local Reviews
for Kenansville, NC
Our Reviews by City
Excellent technician and service
John - Kenansville, NC 28349
Excellent service!
ANDERSON - Kenansville, NC 28349
Jackson & & Sons have taken care of our HVAC systems for over 20 yers and has always given us excellent service.
Excellent Service Once Again
WELLS - Kenansville, NC 28349
Great Service Once Again
Great Service
RANDEL - Kenansville, NC
The technician did a great job. He even scrubbed the units down. He was very pleasant to deal with.
Great Service
Anthony - Kenansville, NC 28349
Seth did an Awesome Job
Great technician!
Pam - Kenansville, NC 28349
Seth arrived on time, was very friendly and professional. He explained what he was doing and got things done in a timely manner. He made recommendations to keep our systems running smoothly. Thank you! Pam Stocker
Dual Capacitor Change
ANTHONY - Kenansville, NC 28349
Great SErvice Excellent Price
Great Service
Anthony - Kenansville, NC 28349
Every Thing Was Explained Clearly
Excellent service
DAVID - Kenansville, NC 28349
Always provides top notch professional service
Mitchell - Kenansville, NC 28349
I am always please with the work on Jackson's people. All are knowledgeable, personable and professional.
Randy K.
Completed full service maintenance on Trane gas package unit, 2 heat pumps, 2 mini splits,changed filters, tested heat strips and burners, capacitors, motor amps, cleared drain traps, T-stats.
Ricardo T.
Tech washed and serviced unit and found no challenges at this time. Customer has washable filters. Tech found previous leak under crawlspace tech notified customer that it is still leaking.
Ricardo T.
Tech washed and serviced unit and found no challenges at this time. Customer would like to billed for ESA renewal due to his check not being here till the end of the month.
Randy K.
Performed a maintenance inspection on a Trane heat pump, changed filters, checked motor amps, capacitors, heat strips, T-stat, cleared drain, put pan tabs inside air handler.
Landen H.
Tech washed and serviced both units and found no challenges at this time both systems have plasmas one which had fallen down inside of unit tech screwed and secured plasma back tech also fixed the other unit the same way so the issue wouldn't happen again. Tech found no other challenges at this time.
Luis R.
Tech was informed the master bathroom is not heating enough. Tech found 1 6in vent for master bathroom was not adequate enough to heat up bathroom before the system heats up the other areas of the house and satisfied system. Tech recommend running a new duct on other side of bathroom to give enough air flow. Cuss I’ll need to contact contractor.
Joseph C.
Upon arrival tech found just indoor blower running, tech found inducer motor only receiving 52v from ignition control. Ignition control board will need to be ordered and replaced, office needs to verify warranty.
Campbell C.
Tech replaced items and system is back running. Uv bulb was prepaid from last visit.
Campbell C.
Tech found all Uv lights burnt homeowner approved replacing bulbs. Tech did not have 1 bulb and did not have 2 20x20 filters. One filter goes in master bedroom and other upstairs. Uv bulb goes in attic.
Joseph C.
Tech performed ESA on 1 system recommended surge protection customer approved no further challenges at this time.
Adam T.
Heating Repair Service: A malfunctioning compressor within a residential heat pump system had been causing subpar heating and cooling performance. To address this issue, our team of skilled technicians undertook a thorough compressor overhaul, which involved an in-depth inspection, the replacement of worn-out components, and a meticulous calibration to ensure that the system's functionality and efficiency were restored to their peak levels.
Josh C.
Performed ESA per maintenance agreement. The system is heating and cooling properly at this time. Delta t observed while performing service was 18 degrees. One challenge noted by the technician was that the dual run capacitor was testing weak. It is rated for 45 mfd and is reading 38, technician recommended replacing and quoted 302 plus tax. Customer approved replacement of the capacitor along with the Uv bulb. Customer did not wish to provide email address.
Spencer C.
Tech found breaker turned off at the condenser for the mini split. This was noted by CMA tech. Tech found system at 86psi 410a standing suction pressure corresponding to 22 degrees and 9 psi with the system running. This indicates low refrigerant. Tech performed a leak search and found a leaking evaporator coil. Tech recommends replacing unit due to age, condition and cost of repair. Air handler JPA005818 in pad print room.
Percy M.
PERFORMED CMA INSPECTION ON 1 GAS PACK, 2 MINI SPLIT SYSTEMS AND 1 SPLIT SYSTEM. ALL SYSTEMS WORKING PROPERLY EXCEPT AIR HAMDLER(JPN006350). AIR HANDLER JPN006350 WAS TURNED OFF UPON ARRIVAL. WILL HAVE A DEMAND TECH COMING TO DIAGNOSE UNIT.
Arturo A.
Tech washed and serviced unit and found no challenges at this time.
Arturo A.
Tech washed and serviced unit and found no challenges at this time. Tech notified customer that there was a leak under the house.
Kenny C.
Performed ESA, recommended surge protection and plasma air purifier. Also had a question about a lock box on thermostat.
Luis R.
Tech was informed that sunroom addition was blowing even when each zone was off tech went u de house and found that addition is ducted out between both zones in a t section and will blow air regardless of which zone is running customer had tech check upstairs’ system tech found system pressures are within specs and delta t did take a while to reach 20 degree delta t but it did tech suspects on hot days system struggles due to heat could potentially be slightly low on refrigerant but system is operating correctly at this time tech spoke with customer over phone he said he does want to renew membership and he will have to call back once he gets to his truck to make payment to office
Luis R.
Tech found capacitor had failed a 35/5 tech replaced for testing purposes unit started up and cooling no issue tech quoted out dual run capacitor customer agreed for dual run 2 universal capacitors and declined becoming a member at this time
Austin W.
Performed cma full service on 1 split system. System operating correctly at this time.
Matthew L.
Tech found auxiliary drain pan full of water, but drain line clear. Tech suspects water is from ice melt from indoor coil freezing. Tech pumped water from aux pan and allowed system to stabilize in cooling mode. System has TXV, but superheat is only 1 degree. Tech removed clogged ceiling filters for testing. Installed four non pleated 20*20 filters in ceiling and saw superheat go from 1 degree to 10 degrees. Allowed system to stabilize and found system appears overcharged. Head pressure is high and subcooling is 27 degrees. Design subcooling is 15 degrees. Tech already cleaned indoor coil as well as possible in place without pumping system down. Quoted $367.49 to recover charge to correct subcooling. System is 12 years old. Tech recommends getting quote to replace system or impacted indoor coil. Tech also recommends recovering refrigerant in the meanwhile to prevent system tripping high pressure switch. Filters and drain covered under CMA per Jerry. Tech billed for service cal
Spencer C.
Homeowner left house in the middle of service Tech preformed esa maintenance per energy savings agreement. Upon finishing up with esa tech found system for downstairs in soft lockout tech hooked up gauges and reset code system did not shut off within 20 minutes pressures where in spec if issue persists we will need to come back out. tech replaced 4 20x20x1filters no further challenges at todays visits. Homeowner stated to bill him out for 3 system esa for 2 visits 1 year for 776.07.
Matthew L.
Tech replaced zone damper motor for zone 2. Tested both zones on 2 zone system without challenges. Back cooling correctly with each zone opening and closing when called. Tech billed customer per Jerry.
Derek J.
Upon inspection tech found the main floor (zone # 1) was not closing completely due to the minimum stop being adjusted to 50%. Tech made adjustments to allow damper to close completely, this may need to be adjusted back. Tech found the game room (zone # 2) damper not opening when the thermostat called for cooling. This was forcing air through the zone # 1 damper. Tech removed the damper motor from zone # 2 damper to allow it to open. Will need to order a replacement, double yellow wires with Tee shaft damper motor. Return, install new motor and adjust zone # 1 damper.
Brett S.
Tech performed 2 system ESA, tech found both Uv bulbs bad and replaced both after approval, tech also recommended plasma air purifier customer wants to hold off at this time, tech found no other issues at todays visit.