Pink Hill NC Heating & Air Conditioning Services

Jackson and Sons has been serving the heating and air conditioning needs of Pink Hill, NC residents and businesses since 1974.

Our reviews below from your neighbors in Pink Hill, NC tell the story of our quality, dedication and commitment to customer service.

Recent Jobs and Reviews in Pink Hill, NC

Rated 4.9 out of 5 stars based on 15 customer reviews

Our Local Reviews by City

Job Locations and Reviews

Matthew L.
Matthew L. Checked in
Tech found permanent filters frozen to A coil on arrival. Tech removed frozen filters for testing. System is a 3 ton Carrier R22 heat pump condenser with Intertherm electric furnace inside. After removing filters clogged with ice and defrosting unit for 5 minutes, tech leak searched indoor A coil and picked up small leaking area in bottom right corner near drain pan. See video. Tech ran system in cooling mode and allowed system to stabilize. Design subcooling is 10 degrees. Tech did not find system low on refrigerant. Tech suspects previous owner may have had system charged before Mr Mcgarry moved in. 7.5uf blower capacitor is reading very weak at 3.9uf. Repairs needed are an R22 evaporator coil (see picture) and 7.5uf blower capacitor. Please call back to quote. Mike is running mandatory.
Pink Hill, NC 28572
Kenny C.
Kenny C. Checked in
Performed ESA, tech cleaned and serviced system. Tech found unit did not have a drain line causing water to leak everywhere around the pad. Also dogs have dug up underneath pad and environment around unit is not the best. Evaporator coil was extremely caked up and filter was clogged. Informed homeowner of findings and recommended to swap filter out every month due to dogs being inside. Tech collected for todays visit.
Pink Hill, NC 28572
Joseph C.
Joseph C. Checked in
Tech performed ESA on 1 system. Package hp- tech serviced and cleaned system, found no challenges at todays visit system is operating properly at this time.
Pink Hill, NC 28572
Matthew L.
Matthew L. Checked in
Tech found low voltage fuse blown. System is very dirty and dogs have been digging around unit. Tech found section of thermostat wire that has possibly been chewed. Customer says she plans to prevent them from messing with the unit in the future. Tech recommends a fence. Customer approved replacement of short section of thermostat wire. Tech spliced in new section of thermostat wire and ran it in a conduit to prevent future chewing. There is some torn insulation on duct system. Ductwork is intact. Shows signs of age, wear and tear. Tech let customer know we can provide a free quote on duct replacement. Customer approved MPA maintenance agreement. Need to return to do first service ASAP. System is dirty. Quoted $138.03 including tax for first tune up on monthly plan.
Pink Hill, NC 28572
Chris M.
Chris M. Checked in
Move hose bib where wife want it
Pink Hill, NC 28572
Luis R.
Luis R. Checked in
Tech found a new dual run capacitor was installed but wired incorrectly tech rewired it system started up tech found pressure R22 were high tech noticed condenser coil was dirty. Tech sprayed coil down with water hoses high side lowered 30 psi with little water indicating coil is clogged tech informed customer on finding and benefits of membership customer approved rewiring and invested in premium monthly. They want to schedule tune up earliest as possible they are aware if tune up fee. System is cooling at this time
Pink Hill, NC 28572
Matthew L.
Matthew L. Checked in
Want water spigot put on well pump Hook up sink in barn Put spigot on barn Repair bust drain line from barn Unclog toilet Advised customer lavatory faucet in barn bathroom need be replaced do to be strip out Found place to be. Hold water at behind barn look to be a hold tank for sewer
Pink Hill, NC 28572
Matthew L.
Matthew L. Checked in
Replace were hose bib was broken off at ground
Pink Hill, NC 28572
Matthew L.
Matthew L. Checked in
Customer says system has not been cooling for over a week and a half. Tech found low side of state frozen. Rain hood is undersized and not connected at all. Tech saw 18” flex duct return split and pulling crawlspace air. Inspected crawlspace duct system and found it poorly installed and in very poor condition. The return is an 18” flex that is split in the low area on the other side of foundation wall. Flex is crunched where it goes through old brick foundation about 10 feet into crawlspace. Foundation wall inside crawlspace needs to be enlarged before replacing return. The majority of the ductwork is laying on crawlspace floor and none of the boots or takeoffs are properly insulated. Just taped. Boots and takeoffs are sweating causing the branch duct insulation to be wet. Electrical and plumbing is in the way in multiple places. Tech recommends removing existing ductwork, strapping electrical and plumbing to joists, enlarging interior crawlspace foundation hole, replacing ductwork
Pink Hill, NC 28572
Tyler T.
Tyler T. Checked in
Tech performed ESA on 1 system. Tech found no challenges or concerns with system/operations of system. System is operating properly upon departure.
Pink Hill, NC 28572
Tyler T.
Tyler T. Checked in
Tech performed PTU on 1 system. Tech found compressor capacitor testing weak at 30 MFD rated for 45 MFD +-6% and blower capacitor testing weak at 12 MFD rated for 15 mfd +-6%. Tech recommended replacement, homeowner approved. Tech installed 15 mfd and 45 mfd capacitors for blower and compressor. All major tests tested well (coil and compressor) system is operating properly upon departure. Homeowner also mentioned to inspect ducts, upon inspection, tech didn’t see any external damage to duct system, could not access all of it due to water lines and fallen insulation. Tech did notice internal damage to lines and insulation being present in ducts. Homeowner stated snake came in last year and presumes it was through duct system. Homeowner would like supervisor to give him a call about installing a mini split on barn (man cave). Homeowner got on PSA plan, paid for all repairs and tune up fee and PSA via check 3961
Pink Hill, NC 28572
Nate R.
Nate R. Checked in
Tech serviced and washed unit, found capacitor testing week. Customer Opted for universal Turbo capacitor. Paid Via Visa. Customer requests that calls be in morning Time.
Pink Hill, NC 28572
Joshua W.
Joshua W. Checked in
Tech found system is 2 flash lockout code. Tech found system voided of refrigerant, tech explained age of system and cost of repair and recommended replacement. Call in the morning to set up sales lead.
Pink Hill, NC 28572
Kenny C.
Kenny C. Checked in
Performed ESA, upon arrival homeowner stated little airflow was coming out of vents. Layout of house is kinda tricky, unit is a package unit but the duct work is located inside the attic. Tech inspected duct work and does have some age on it but in overall good condition. The return and about 2 duct lines are located in the crawlspace, tech adjusted dip switches on variable speed blower to increase air flow. Tech informed homeowner if she is still not pleased, we could look into getting the duct work replaced and relocated. Homeowner also stated light bill was high during the heating season. Tech noticed attic pull down was right above where thermostat is located, attic pull down has crevices along the side, allowing hot/cold air that is located in attic to seep down and catch thermostat thus causing unit to run continuously. Recommended attic tent, wants to talk to husband before making a decision. Also discussed plasma air, to improve indoor air quality.
Pink Hill, NC 28572
Kenny C.
Kenny C. Checked in
Performed ESA, recommended hard start kit.
Pink Hill, NC 28572
Nate R.
Nate R. Checked in
Tech serviced and washed unit, found no challenges at this time.
Pink Hill, NC 28572
Adam T.
Adam T. Checked in
Annual Air Conditioning Maintenance: During a routine AC system tune-up for spring, I conducted a thorough inspection and maintenance procedure. Tasks included cleaning the evaporator and condenser coils, checking and calibrating the thermostat, and inspecting the air filter for any signs of wear or damage. This proactive maintenance ensures efficient cooling and minimizes the risk of unexpected breakdowns, providing the homeowner with peace of mind and uninterrupted comfort during the warmer months.
Pink Hill, NC 28572
Matthew L.
Matthew L. Checked in
Tech found compressor not starting in R22 outdoor unit due to failed 40/5uf 370VAC dual run capacitor. Tech replaced capacitor for testing purposes and found system back cooling. R22 pressures are low, but outdoor temperature is cool this morning. Tech called for heating and found middle heat strip cutting off on thermal overload snap disc. All three heat strips do run, but blower wheel may need to be cleaned and increase PSC blower speed to increase airflow and prevent heat strip from cycling on and off at snap disc limit. 7.5uf blower capacitor is reading very weak at 3.58uf. Outdoor coil looks corroded from possible dog urine. Tech confirmed indoor coil is leaking. Detector indicated hit on high sensitivity but not medium. Tech recommends thoroughly cleaning system before adding R22. Recommended ESA. Customer declined all repairs due to price. No interest in repairs or replacement at this time.
Pink Hill, NC 28572
Chris M.
Chris M. Checked in
Tech washed and serviced unit and found no challenges at this time. Customer extended PSA via card 373.43
Pink Hill, NC 28572
Jared L.
Jared L. Checked in
Tech performed maintenance per service agreement. Tech found no challenges at today’s visit. Tech left two 20x25x1 filters with homeowners. System is operating properly at this time.
Pink Hill, NC 28572
Jared L.
Jared L. Checked in
Tech performed maintenance per service agreement. Tech found no challenges at today’s visit. Tech left one 14x24x1 and one 10x20x1 filter with homeowner. Tech unable to go inside to check Delta T and thermostat due to pets. System is operating properly at this time.
Pink Hill, NC 28572
Luis R.
Luis R. Checked in
Tech returned to replace hood with longer hood
Pink Hill, NC 28572
Kenny C.
Kenny C. Checked in
Performed ESA, recommended plasma air.
Pink Hill, NC 28572
Ricardo  T.
Ricardo T. Checked in
Tech washed and serviced unit and found no challenges at this time. Customer will need 1 16x20x1 filter dropped off.
Pink Hill, NC 28572
Spencer C.
Spencer C. Checked in
Tech found condenser fan running but not compressor due to a failed capacitor. Tech replaced capacitor and found system running properly.
Pink Hill, NC 28572
Review
Missed receiving the note pads & pens - - very helpful in this digital world!
STROUD - Pink Hill, NC 28572
Review
I called on Wednesday and described the problem I was having with my mini split unit. They communicated with me about their ETA the very next day. The technician was smart and friendly. I was happy that he'll be working to resolve the issues.
Andrew - Pink Hill, NC 28572
Review
Very good Service - Completely Satisfied
STROUD - Pink Hill, NC 28572
Review
High Quality
STROUD - Pink Hill, NC 28572
Review
Very friendly, professional and explained his work
Cynthia - Pink Hill, NC 28572
Review
Thank you for exhibiting professionalism from beginning to end. We were using window units for years. The process of getting a consultation, performing administrative tasks, getting on the schedule, and receiving the services was simple, efficient, professional, and friendly. Thank you, thank you, thank you. I will be recommending others to you. The unit is working great.
JENNIFER - Pink Hill, NC 28572
Review
Air conditioning service
AMBURLEE - Pink Hill, NC 28572
Review
We are very satisfied with the service we have received from Jackson & Sons. They are very knowledgeable and thorough without overcharging for things you don’t need.
KRISTY - Pink Hill, NC 28572
Review
satisfied customer
JOHN - Pink Hill, NC 28572
Review
The technician was able to solve several issues on site and recommend a solution to high moisture in the below floor access space.
Phil - Pink Hill, NC 28572
Review
Great communication from all staff. Technicians are very knowledgeable, respectful, and proficient!
William - Pink Hill, NC 28572
Review
The last thing you want to come to is a hot house, a quick call to Jackson and Sons within a few hours the AC was working again. Michael came to our home after 10pm after being out all day and diagnosed the problem instantly. You might pay a little more for the service, but the service is first class.
Justin - Pink Hill, NC 28572
Review
Chris was very through very need
Ronda - Pink Hill, NC 28572
Review
Very satisfied with professional!
Kim - Pink Hill, NC 28572
Review
Great Service with a smile!
JUDY - Pink Hill, NC 28572
Review
Professional courteous knowledge
Mike - Pink Hill, NC 28572

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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Why Jackson & Sons

Licensed, Bonded & Insured
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Same Day Repairs
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