Jackson and Sons has been serving the heating and air conditioning needs of Tarboro, NC residents and businesses since 1974.
Our reviews below from your neighbors in Tarboro, NC tell the story of our quality, dedication and commitment to customer service.
Recent Jobs and Reviews in Tarboro, NC
Rated 5.0 out of 5 stars based on 8 customer reviews
Customers say: The reviews exhibit a positive overall sentiment, with a significant number of reviews expressing satisfaction and praise for the services provided by Jackson and Sons. The positive reviews highlight aspects such as excellent service, polite and informative technicians, quality installations, and friendly and helpful office staff. The recurring themes in the positive reviews include professionalism, punctuality, and the ability to address customer concerns effectively.
However, there are also a few negative reviews, which primarily focus on issues such as delayed response times, scheduling conflicts, and dissatisfaction with the quality of work. The negative reviews mention specific instances where customers experienced problems or were not completely satisfied with the services provided.
Overall, the sentiment of the reviews is positive, with a slight inclination towards the positive side. The recurring themes in the positive reviews indicate that Jackson and Sons generally provides high-quality services and strives to meet customer expectations. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to work towards improving its services and addressing any issues that may arise.
Tarboro, NC at a glance
Jackson & Sons has completed 25 jobs in Tarboro, NC between July 2024 and December 2024.
The 8 customer reviews shown here average 5.0 out of 5.
The most recent job was on December 23, 2024.
Jackson & Sons completed its first job in Tarboro, NC in May 2017.
They were very professional and informative. Share all findings with me concerning my system that included pictures. They discussed pricing with me upfront to ensure I was aware.
SHARIKA
- Tarboro, NC 27886
Great Service Call
Noah, the HVAC technician, was both thorough and professional.
Lawrence
- Tarboro, NC 27886
Great
Kyle was very professional, nice, very knowledgeable in his performance
Hilton
- Tarboro, NC 27886
Great service nice person
Tech was nice knew his job kind of person people don’t mind dealing with
MARK
- Tarboro, NC 27886
Great Service, Awesome Technician
Matt was a great professional and completed work timely and also was able to complete a repair on our system the same day. Very polite and he is an asset to Jackson and Son's .
Lynette
- Tarboro, NC 27886
Great service! Will
- Tarboro, NC 27886
Job Locations
Romario T.
Found the auxiliary heat strip sequencer disconnected due to being found stuck on previous history. Tech did find oil residue around the bottom of the condenser near the accumulator, leak repair was performed in June at the service ports. Tech was not able to pin point any leaks at this time. Heat pump is only blowing 86 degree temperature air due to the home being 56 degrees. After replacing the sequencer and connecting it back, the supply temperature increased to 108 degrees. Customer approved today’s repairs and is aware that there could be a small/micro leak at the condenser. System is back heating at this time. Maintenance visit may be due .
Tarboro, NC 27886
Romario T.
Tech performed ESA and installed a focus pro 5000 per install warranty. Replaced 24x24x1 filter. System operating properly.
Tarboro, NC 27886
Chris A.
Tech washed and serviced unit, tech found no challenges with the unit but did see that ductwork is old and was not replaced when new unit was put in. Tech recommends replacing ductwork and customer requested at estimate. Customer is also intrested in installing mini split in the further. Customer provided filters. Unit is cooling with a delta T of 19.
Tarboro, NC 27886
Chris A.
Tech washed and serviced unit, tech found no challenges with the unit but did see that ductwork is old and was not replaced when new unit was put in. Tech recommends replacing ductwork and customer requested at estimate. Customer is also intrested in installing mini split in the further. Customer provided filters. Unit is cooling with a delta T of 19.
Tarboro, NC 27886
Chris A.
Tech washed and serviced unit, tech found no challenges with the unit but did see that ductwork is old and was not replaced when new unit was put in. Tech recommends replacing ductwork and customer requested at estimate. Customer is also intrested in installing mini split in the further. Customer provided filters. Unit is cooling with a delta T of 19.
Tarboro, NC 27886
Chris A.
Tech washed and serviced unit, tech found no challenges with the unit but did see that ductwork is old and was not replaced when new unit was put in. Tech recommends replacing ductwork and customer requested at estimate. Customer is also intrested in installing mini split in the further. Customer provided filters. Unit is cooling with a delta T of 19.
Tarboro, NC 27886
Noah C.
Found pressure switch not closing due to debris at inlet. Cleared and tested system, system is back up and heating. Recommended investing in maintenance agreement.
Tarboro, NC 27886
Landon C.
Tech preformed preventative maintenance and serviced system. Tech recommended extending maintenance agreement. Customer would like to speak with daughter before extending maintenance agreement. System is up and running with a delta t of 19.
Tarboro, NC 27886
Ricardo T.
Tech washed and serviced unit and found no challenges at this time. Tech leveled unit customer renewed PSA 1 system.
Tarboro, NC 27886
Spencer C.
Tech found SS2 float switch tripped due to a new clogged drain. Tech also tested pressures to verify system is not freezing. Customer wants to clear drain himself.
Tarboro, NC 27886
Spencer C.
Tech found SS2 float switch tripped due to a new clogged drain. Tech also tested pressures to verify system is not freezing. Customer wants to clear drain himself.
Tarboro, NC 27886
Spencer C.
Tech found SS2 float switch tripped due to a new clogged drain. Tech also tested pressures to verify system is not freezing. Customer wants to clear drain himself.
Tarboro, NC 27886
Spencer C.
Tech found SS2 float switch tripped due to a new clogged drain. Tech also tested pressures to verify system is not freezing. Customer wants to clear drain himself.
Tarboro, NC 27886
Spencer C.
Tech found SS2 float switch tripped due to a new clogged drain. Tech also tested pressures to verify system is not freezing. Customer wants to clear drain himself.
Tarboro, NC 27886
Spencer C.
Tech found SS2 float switch tripped due to a new clogged drain. Tech also tested pressures to verify system is not freezing. Customer wants to clear drain himself.
Tarboro, NC 27886
Spencer C.
Tech found SS2 float switch tripped due to a new clogged drain. Tech also tested pressures to verify system is not freezing. Customer wants to clear drain himself.
Tarboro, NC 27886
Spencer C.
Tech found SS2 float switch tripped due to a new clogged drain. Tech also tested pressures to verify system is not freezing. Customer wants to clear drain himself.
Tarboro, NC 27886
Spencer C.
Tech found SS2 float switch tripped due to a new clogged drain. Tech also tested pressures to verify system is not freezing. Customer wants to clear drain himself.
Tarboro, NC 27886
Luis R.
Aux pan
Tarboro, NC 27886
Spencer C.
Tech found coil partially frozen and water leaking under drain pan. Customer has already been quoted secondary pan replacement. Tech recommended replacing trap with an EZ trap and insulating trap. Tech performed a leak search and found king valve leaking through the fitting. Fitting was loose. Tech quoted tightening fitting, fully backseating and putting teflon over threads and recharging. Tech performed recommended repairs and system is cooling, but tech does not recommend running system until secondary pan is replaced.Tech thoroughly searched coils and joints with no leaks.
Tarboro, NC 27886
Spencer C.
Tech found coil partially frozen and water leaking under drain pan. Customer has already been quoted secondary pan replacement. Tech recommended replacing trap with an EZ trap and insulating trap. Tech performed a leak search and found king valve leaking through the fitting. Fitting was loose. Tech quoted tightening fitting, fully backseating and putting teflon over threads and recharging. Tech performed recommended repairs and system is cooling, but tech does not recommend running system until secondary pan is replaced.Tech thoroughly searched coils and joints with no leaks.
Tarboro, NC 27886
Spencer C.
Tech found coil partially frozen and water leaking under drain pan. Customer has already been quoted secondary pan replacement. Tech recommended replacing trap with an EZ trap and insulating trap. Tech performed a leak search and found king valve leaking through the fitting. Fitting was loose. Tech quoted tightening fitting, fully backseating and putting teflon over threads and recharging. Tech performed recommended repairs and system is cooling, but tech does not recommend running system until secondary pan is replaced.Tech thoroughly searched coils and joints with no leaks.
Tarboro, NC 27886
Spencer C.
Tech found coil partially frozen and water leaking under drain pan. Customer has already been quoted secondary pan replacement. Tech recommended replacing trap with an EZ trap and insulating trap. Tech performed a leak search and found king valve leaking through the fitting. Fitting was loose. Tech quoted tightening fitting, fully backseating and putting teflon over threads and recharging. Tech performed recommended repairs and system is cooling, but tech does not recommend running system until secondary pan is replaced.Tech thoroughly searched coils and joints with no leaks.
Tarboro, NC 27886
Spencer C.
Tech found coil partially frozen and water leaking under drain pan. Customer has already been quoted secondary pan replacement. Tech recommended replacing trap with an EZ trap and insulating trap. Tech performed a leak search and found king valve leaking through the fitting. Fitting was loose. Tech quoted tightening fitting, fully backseating and putting teflon over threads and recharging. Tech performed recommended repairs and system is cooling, but tech does not recommend running system until secondary pan is replaced.Tech thoroughly searched coils and joints with no leaks.
Tarboro, NC 27886
Spencer C.
Tech found coil partially frozen and water leaking under drain pan. Customer has already been quoted secondary pan replacement. Tech recommended replacing trap with an EZ trap and insulating trap. Tech performed a leak search and found king valve leaking through the fitting. Fitting was loose. Tech quoted tightening fitting, fully backseating and putting teflon over threads and recharging. Tech performed recommended repairs and system is cooling, but tech does not recommend running system until secondary pan is replaced.Tech thoroughly searched coils and joints with no leaks.
