Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your Nashville, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
for Nashville, NC
Our Reviews by City
James - Nashville, NC 27856
Wow left a great review about a month ago only to be wronged. Was told I had a leak and needed a new compressor. Both statements were false, BUT Atleast y’all found the initial problem. Not sure if I’ll use this company again.
Honest, hardworking and reliable
James - Nashville, NC 27856
Donald has been to my house twice. Both times he’s provided excellent service. He explain everything and makes sure we’re good to go before he departs. Very honest as well!
CLARK - Nashville, NC 27856
Great service as always
Dewey - Nashville, NC 27856
Great service as always
Dewey - Nashville, NC 27856
Kathy - Nashville, NC
Peace of Mind
Katie - Nashville, NC 27856
We are so glad we found Jackson & Sons. We’ve had a great experience all around from customer service center to the techs who do repairs and maintenance.
Dewey Clark - Nashville, NC 27856
DEWEY - Nashville, NC 27856
Jason King was wonderful. Wish I could rate him a 6. Very knowledgeable. Went the extra mile to make everything right
Heather - Nashville, NC 27856
The technician was very professional and spent the time to explain everything that was occurring. We truly appreciate the time and effort that Jackson and Sons and Eric has put into the issues we have been having with your AC unit.
Tech performed CMA FULL SERVICE ON 3 Gas Package Units, 2 Make Up Air Units, and 4 Exhaust Fans. Upon inspection tech found all 3 gas packs with low gas pressure feeding the furnaces on each system. Tech adjusted pressure successfully on systems 1 and 2 but was unable to get the correct pressure on system #3 due to running out of trim on the gas valve. Tech also found ODF #2 on system #3 not operational as well as a large hole in the condenser coil. Due to this and the age and condition of the system tech recommends replacement. Systems 1 and 2 as well as all make up air and exhaust systems are operating properly at this time. Tech has attached system performance reports to this invoice.
Performed routine maintenance per energy savings agreement. Technician found no challenges at todays visit. System was cleaned thoroughly and all electrics tested within spec. System is operating normally in heating and cooling modes. Delta t observed during maintenance today was 20 degrees. Tech did follow up on Plasma Air Purifier from last maintenance. Customer declined this time as well, however tech did add it to an estimate should they decide to make the purchase.
Tech washed and serviced unit and found no challenges at this time. Unit is cooling properly with a delta t of 21 with a return of 74 and a supply of 53
Re secure return ducts at air handler 7 in attic per prior approval. Replace weak fan capacitor on heat pumps 2, 3, 6 & 8 per prior approval.
Tech completed diagnostic. Found relay board not energizing y2 . Homeowner stated he will have company who installed relay board this year run a warranty part replacement or thermostat reprogramming Homeowner will call Monday if he wants coil replaced. At this time unsure if he wants repaired
Tech found system low on charge and not staging into second stage Tech temporarily bypassed staging by connecting y1 to y2 at outdoor unit Thermostat is a communicating system that likely goes under house and translates to outdoor unit. Due to dissatisfaction tech added refrigerant and we will need to schedule appointment when it’s not raining. Need to confirm leak is in evap coil and need to open com waterproof box to confirm controls are set up correctly.
Tech washed and serviced unit Customer extended 2 system psa Wayman.email@example.com
System compressor lacks compression Will need new compressor homeowner needs to contact warranty company ( for house) No approval yet will need to know if there is still a manufacturer warranty unit is 6 years old No warranty as of last year . Homeowner signed back up on premium maintenance plan.
Tech washed and serviced unit
Tech washed and serviced unit Customer wasn’t home during maintenance Tech left filters on porch
Tech found normal refrigerant levels based on pressure chart. Tech did notice the system going intermittently from heat to cool. Found a low voltage wire connected to the reversing valve with some play, non secure connection. Educated costumer about our ESA Agreements and its benefits. Costumer approved the low voltage wire repair and would like to wait on ESA for now. A copy of our ESA form will be e-mailed to the costumer to have it as a reference. Downstairs package system is back up and cooling, delta T of 22. firstname.lastname@example.org
Homeowner did not extend ESA at this time. Going to give us a call in about 6 months to service.
REPLACED DRIER VENT DUCT. INVESTED IN PSA 1 SYSTEM. SCHEDULE 1ST VISIT.
QUOTED APPROXIMATELY 10’ OF DRIER VENT DUCT. WILL NEED METAL ELBOWS AND FLEX IN ORDER TO WORK AROUND RETURN/SUPPLY LINES. $570.00 PLUS TAX.
907 D has one circuit 2 with low refrigerant , uses r22, tech recommends new system History of us going out and recommend new system due to high cost of r22 refrigerant. We will need to propose replacing unit.
Tech preformed CMA INSPECTION on 3 gas packs, 4 exhaust fans and 2 air makeup units. GP1 is not operating at this time. Tech had a “Y” call at board but compressor would not engage. Blower would operate but compressor or fans did not. Tech tried putting unit in test mode and system still would not operate. Tech checked pressure switches and verified they were closed. Recommend Demand tech for further diagnosis. All other units are operating at this time. Tech has attached system performance reports to invoice. Office will schedule appointment for GP1.
February 11, 2023 Appointment: Unit serial 866D- Customer stated dining room unit not cooling. Upon inspecting system found blower wheel completely dropped and damaged both sides of blower wheel along with bearings and grommets. Office to price out new blower wheel with shaft, bearings And pulleys along with BX 64 belts. Two people are needed. Office to price out. Tech also replaced belt inside make up air unit. Extra belt was inside unit
Performed CMA Full Service on 8 split systems. HP-2 outdoor fan capacitor tested weak. Provided estimate for replacement of capacitor $200.50. HP-3 outdoor fan capacitor tested weak. Provided estimate for replacement of capacitor $200.50. HP-6 outdoor fan capacitor tested weak. Provided estimate for replacement of capacitor $196.98. Outdoor fan motor has high amperage and is running hot. Rated for 1.30A, running at 1.60. Motor is failing and in need of replacement. To be quoted by office. HP-7 Thermostat wires exposed. Maintenance has modified low voltage wiring in unit. Stated unit was not operating in proper mode with dual zones. Changed wiring back to original. AH-7 Found ductwork on supply line fallen/disconnected. Recommend repair of duct. Provided estimate to rehang duct $110.25. HP-8 outdoor fan capacitor tested weak. Provided estimate for replacement of capacitor $200.50. All systems currently operating.
Tech performed maintenance on one system per energy savings agreement. System is heating and cooling properly at this time. Customer preferred to change his own filter. Tech gave one 20x20x1 filter to customer.
Tech performed maintenance on one system per energy savings agreement. System is functioning properly at this time. Customer not home at time of service. Tech performed outside portion only and left filter on patio. Customer is going to extended ESA through payment link. Tech emailed customer invoice with payment link. Customer is interested in having tech return to install plasma air ionization device. Customer may want to add plasma to existing financing for new unit.
Tech came out to replace the thermostat that was broken and add refrigerant to system to get it cooling. Upon inspecting unit tech opted not to add refrigerant to circuit 2 due to having a 10 psi standing pressure and circuit requires 13 lbs of R-22. Tech did install new thermostat and added 6 lbs of R-22to circuit 1.
Unit 2 was not running upon arrival. System is low on r22 both circuits. Recommend replacement of system due to age Unit 3 in dinning room was not running due to bad thermostat. It was in pieces . Swapped working thermostat on unit 2 with 3 Unit 3 back to cooling Unit 1 in kitchen was cooling good and had no concerns from staff from unit 1.
Tech return to replace blower components. Tech found blower wheel is warpped out of box. Tech reassembled equipment and left blower parts inside unit. System is still down
Tech billed out $858.27 for commercial service call/diagnostic fee on 6 hanging gas heaters. Repairs awaiting pricing and approval.