At Jackson & Sons, we know how much our customers in Nashville, NC, rely on their heating and cooling systems to keep their homes comfortable. Our local HVAC company offers a full range of HVAC services, from air conditioning repair to ductwork installation, to ensure that our customers' needs are met. Our highly trained and knowledgeable technicians are dedicated to providing top-notch work, offering same-day service whenever possible.
In the industry since 1974, we take pride in our commitment to our community and providing quality workmanship. Our team understands the importance of trust and reliability. Choosing Jackson & Sons for your AC repair, maintenance and other HVAC needs is an easy choice. But don't take our word for it, read our reviews below in Nashville to see why we're the top-rated HVAC company in Eastern North Carolina. We value our customers and are dedicated to providing excellent service every time. So, if you need air conditioning repair or any other HVAC services, give us a call today at (980) 223-0791
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Recent Jobs and Reviews in Nashville, NC
Rated 4.8 out of 5 stars based on 15 customer reviews
Customers say: The reviews exhibit a positive overall sentiment, with a significant number of reviews expressing satisfaction and praise for the services provided by Jackson and Sons. The positive reviews highlight aspects such as excellent service, polite and informative technicians, quality installations, and friendly and helpful office staff. The recurring themes in the positive reviews include professionalism, punctuality, and the ability to address customer concerns effectively.
However, there are also a few negative reviews, which primarily focus on issues such as delayed response times, scheduling conflicts, and dissatisfaction with the quality of work. The negative reviews mention specific instances where customers experienced problems or were not completely satisfied with the services provided.
Overall, the sentiment of the reviews is positive, with a slight inclination towards the positive side. The recurring themes in the positive reviews indicate that Jackson and Sons generally provides high-quality services and strives to meet customer expectations. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to work towards improving its services and addressing any issues that may arise.
Nashville, NC at a glance
Jackson & Sons has completed 25 jobs in Nashville, NC between August 2024 and March 2025.
The 15 customer reviews shown here average 4.8 out of 5.
The most recent job was on March 18, 2025.
Jackson & Sons completed its first job in Nashville, NC in August 2016.
Professional and thorough! Would recommend to neighbors and friends.
Emily
- Nashville, NC 27856
Great service as alwaysCLARK
- Nashville, NC 27856
Very pleased
Very professional and knowledgeable
CLARK
- Nashville, NC 27856
Excellent Service
Bryce was very nice and respectful. He tried to help anyway he could.
VIRGINIA
- Nashville, NC 27856
Excellent Service.
Noah was very nice and respectful. Helped me slot with him being able to come today
VIRGINIA
- Nashville, NC 27856
Misdiagnosed
Wow left a great review about a month ago only to be wronged. Was told I had a leak and needed a new compressor. Both statements were false, BUT Atleast y’all found the initial problem. Not sure if I’ll use this company again.
James
- Nashville, NC 27856
Honest, hardworking and reliable
Donald has been to my house twice. Both times he’s provided excellent service. He explain everything and makes sure we’re good to go before he departs. Very honest as well!
James
- Nashville, NC 27856
Excellent service CLARK
- Nashville, NC 27856
Great service as always Dewey
- Nashville, NC 27856
Great service as alwaysDewey
- Nashville, NC 27856
Great service
Exceptional!
Kathy
- Nashville, NC
Peace of Mind
We are so glad we found Jackson & Sons. We’ve had a great experience all around from customer service center to the techs who do repairs and maintenance.
Katie
- Nashville, NC 27856
Great Service
Great service
Dewey Clark
- Nashville, NC 27856
Great Service
Jason King was wonderful. Wish I could rate him a 6. Very knowledgeable. Went the extra mile to make everything right
DEWEY
- Nashville, NC 27856
Great Service!
The technician was very professional and spent the time to explain everything that was occurring. We truly appreciate the time and effort that Jackson and Sons and Eric has put into the issues we have been having with your AC unit.
Heather
- Nashville, NC 27856
Job Locations
Joseph C.
Tech inspected system’s customer stated both units aren’t working, got approval to inspect 1 system and tech found lots of challenges, pull out disconnect missing, thermostat reading way off and system is low on refrigerant, tech found visual leak in evaporator coil, coil is not available per office. Tech looked at second system and found another visual leak in coil, coil is not available either, tech recommends replacing systems due to challenges field supervisor coming out. Tech was not able to get ahold of owner about challenges, store manager gave the ok to have field supervisor out.
Nashville, NC 27856
Alex R.
Removed old toilet from guest bath and installed a new American standard toilet. Cleared kitchen sink, drain line and tested with water for approximately five minutes.
Nashville, NC 27856
Alex R.
Gave customer an estimate for replacing the guest bath, toilet and running the sewer machine through the kitchen sink, drain line and clearing the drain.
Nashville, NC 27856
Chris A.
Tech washed and serviced unit, customer not home dad gave access to home. found blower capacitor testing just below tolerance, (6.5/7.5) tech recommended replacing. Customer will think about it (left estimate). Unit is operating properly holding a delta T of 22.
Nashville, NC 27856
Chris A.
Tech washed and serviced unit, customer not home dad gave access to home. found blower capacitor testing just below tolerance, (6.5/7.5) tech recommended replacing. Customer will think about it (left estimate). Unit is operating properly holding a delta T of 22.
Nashville, NC 27856
Chris A.
Tech washed and serviced unit, customer not home dad gave access to home. found blower capacitor testing just below tolerance, (6.5/7.5) tech recommended replacing. Customer will think about it (left estimate). Unit is operating properly holding a delta T of 22.
Nashville, NC 27856
Chris A.
Tech washed and serviced unit, customer not home dad gave access to home. found blower capacitor testing just below tolerance, (6.5/7.5) tech recommended replacing. Customer will think about it (left estimate). Unit is operating properly holding a delta T of 22.
Nashville, NC 27856
Amber W.
Goodman Packaged Unit GPHH32441A Goodman, GPHH3, 2 Ton, Packaged Unit Quantity: 1
Other Air Quality CUSTOM-29BJHR Plasma Air 602 Quantity: 1
Other Services CUSTOM-0M1HWW ESA Quantity: 1
Other HVAC Add-Ons CUSTOM-BWQ0I5 Goodman HKR10 Quantity: 1
14" Start Collar Quantity: 1
38x27.75 Hood (Goodman "H Model") 2T & 2.5T Package Unit Quantity: 1
38x70 Pad Quantity: 1
Change Breaker JS Quantity: 1
ICM Surge Protector Quantity: 1
Level Pad Quantity: 1
Nashville, NC 27856
Bryce C.
Provided system replacement. Invested in new system
Nashville, NC 27856
Aidan T.
(Kitchen Packaged Heat Pump)
- Tech found failed variable speed blower motor upon arrival. Noted valve cores are leaking and standing refrigerant pressure reading low. Provided estimates for repairs and recommended system replacement on account of expired warranty and costly repairs.
- Customer opted to replace the system and requested replacement quote. Turned over to field supervisor. Please channel all communication regarding the replacement of the system through Mr. Wayman: 407-595-2908. Customer is interested in investing in a premium service agreement for the new system.
Door will be unlocked for field supervisor. Please make sure backyard gate stays closed.
Nashville, NC 27856
Aidan T.
(Kitchen Packaged Heat Pump)
- Tech found failed variable speed blower motor upon arrival. Noted valve cores are leaking and standing refrigerant pressure reading low. Provided estimates for repairs and recommended system replacement on account of expired warranty and costly repairs.
- Customer opted to replace the system and requested replacement quote. Turned over to field supervisor. Please channel all communication regarding the replacement of the system through Mr. Wayman: 407-595-2908. Customer is interested in investing in a premium service agreement for the new system.
Door will be unlocked for field supervisor. Please make sure backyard gate stays closed.
Nashville, NC 27856
Aidan T.
(Kitchen Packaged Heat Pump)
- Tech found failed variable speed blower motor upon arrival. Noted valve cores are leaking and standing refrigerant pressure reading low. Provided estimates for repairs and recommended system replacement on account of expired warranty and costly repairs.
- Customer opted to replace the system and requested replacement quote. Turned over to field supervisor. Please channel all communication regarding the replacement of the system through Mr. Wayman: 407-595-2908. Customer is interested in investing in a premium service agreement for the new system.
Door will be unlocked for field supervisor. Please make sure backyard gate stays closed.
Nashville, NC 27856
Aidan T.
(Kitchen Packaged Heat Pump)
- Tech found failed variable speed blower motor upon arrival. Noted valve cores are leaking and standing refrigerant pressure reading low. Provided estimates for repairs and recommended system replacement on account of expired warranty and costly repairs.
- Customer opted to replace the system and requested replacement quote. Turned over to field supervisor. Please channel all communication regarding the replacement of the system through Mr. Wayman: 407-595-2908. Customer is interested in investing in a premium service agreement for the new system.
Door will be unlocked for field supervisor. Please make sure backyard gate stays closed.
Nashville, NC 27856
Josh W.
Tech performed esa on one system, tech found no issues at todays visit. System is back on and operating properly after completion of service. All is good at this time.
Nashville, NC 27856
Landon C.
Tech preformed preventative maintenance and serviced system. Tech found UV Bulb to be worn and recommended replacing. Customer did not invest in new bulb at this time. Customer did invest in ESA renewal and system is up and running with a delta t of 20.
Nashville, NC 27856
Landen H.
Tech washed and serviced 2 mini splits and 2 package heat pumps tech found no challenges at this time both mini splits where up and cooling with proper delta t. Tech could no check delta t of main home due to dogs and customer having to leave. Customer paid for 2 sys tune up for the mini splits but was not interested in investing or extending at this time will have to call back at a later time.
Nashville, NC 27856
Spencer C.
Tech found secondary pan full of water and float switch breaking power to y. Tech recommended maintenance plan and customer agreed. Tech removed water, cleared drain and tested system. Tech found system is operating properly with normal refrigerant pressures. Tech informed customer evaporator coil is rusty and that caused the clog.
Nashville, NC 27856
Spencer C.
Tech found secondary pan full of water and float switch breaking power to y. Tech recommended maintenance plan and customer agreed. Tech removed water, cleared drain and tested system. Tech found system is operating properly with normal refrigerant pressures. Tech informed customer evaporator coil is rusty and that caused the clog.
Nashville, NC 27856
Spencer C.
Tech found secondary pan full of water and float switch breaking power to y. Tech recommended maintenance plan and customer agreed. Tech removed water, cleared drain and tested system. Tech found system is operating properly with normal refrigerant pressures. Tech informed customer evaporator coil is rusty and that caused the clog.
Nashville, NC 27856
Spencer C.
Tech found secondary pan full of water and float switch breaking power to y. Tech recommended maintenance plan and customer agreed. Tech removed water, cleared drain and tested system. Tech found system is operating properly with normal refrigerant pressures. Tech informed customer evaporator coil is rusty and that caused the clog.
Nashville, NC 27856
Spencer C.
Tech found secondary pan full of water and float switch breaking power to y. Tech recommended maintenance plan and customer agreed. Tech removed water, cleared drain and tested system. Tech found system is operating properly with normal refrigerant pressures. Tech informed customer evaporator coil is rusty and that caused the clog.
Nashville, NC 27856
Spencer C.
Tech found secondary pan full of water and float switch breaking power to y. Tech recommended maintenance plan and customer agreed. Tech removed water, cleared drain and tested system. Tech found system is operating properly with normal refrigerant pressures. Tech informed customer evaporator coil is rusty and that caused the clog.
Nashville, NC 27856
Spencer C.
Tech found secondary pan full of water and float switch breaking power to y. Tech recommended maintenance plan and customer agreed. Tech removed water, cleared drain and tested system. Tech found system is operating properly with normal refrigerant pressures. Tech informed customer evaporator coil is rusty and that caused the clog.
Nashville, NC 27856
Spencer C.
Tech found secondary pan full of water and float switch breaking power to y. Tech recommended maintenance plan and customer agreed. Tech removed water, cleared drain and tested system. Tech found system is operating properly with normal refrigerant pressures. Tech informed customer evaporator coil is rusty and that caused the clog.
Nashville, NC 27856
Spencer C.
Tech found secondary pan full of water and float switch breaking power to y. Tech recommended maintenance plan and customer agreed. Tech removed water, cleared drain and tested system. Tech found system is operating properly with normal refrigerant pressures. Tech informed customer evaporator coil is rusty and that caused the clog.
