Princeton NC Heating & Air Conditioning Services

Jackson and Sons has been serving the heating and air conditioning needs of Princeton, NC residents and businesses since 1974.

Our reviews below from your neighbors in Princeton, NC tell the story of our quality, dedication and commitment to customer service.

Local Reviews
for Princeton, NC

Jackson & Sons Rated 4.9 out of 5 stars based on 133 customer reviews

Our Reviews by City

1, NC (1)
9, NC (2)
Ayden, NC (18)
Fork, NC (25)
Kenly, NC (64)
Selma, NC (72)


Map of Princeton, NC 27569

An Excellent Learning Experience




Review of Jackson & Sons

I learned from Luis how my new HVAC system was supposed to work at such a detail level that it was clear Luis knew what and how to fix it. In the process of checking the non working system, he pointed out the damaged part in the compressor. He was able to provide a detailed diagnosis so that I was prepared to take it to that next step - actually getting the proper component (the compressor) replaced. Since I could not get a response from the original installer (and questioned their competence anyway), it was obvious that Ruis and his colleagues knew what they were doing and would get the job done.

PrincetonNC27569 35.505-78.1275

Map of Princeton, NC 27569

Excellent Service!!




Review of Jackson & Sons

Joe did a great job, always love the service we get from Jackson and Son’s

PrincetonNC27569 35.51-78.2025

Map of Princeton, NC 27569

Excellent Service! Great Technicians!




Review of Jackson & Sons

PrincetonNC27569 35.4825-78.115

Map of Princeton, NC 27569

Great guy




Review of Jackson & Sons

Smart man

PrincetonNC27569 35.4125-78.1575

Map of Princeton, NC 27569

Customer service




Review of Jackson & Sons

Our technician Kylie has excellent customer service skills and knowledge. So glad we choose Jackson and Sons as our provider for unit and maintenance plan!!!!

PrincetonNC27569 35.5-78.19

Map of Princeton, NC 27569

Faye




Review of Jackson & Sons

Very professional

PrincetonNC27569 35.47-78.19

Map of Princeton, NC 27569

Awesome service




Review of Jackson & Sons

Very friendly and polite.

PrincetonNC27569 35.465-78.165

Map of Princeton, NC 27569

Excellent service!!!




Review of Jackson & Sons

PrincetonNC27569 35.395-78.1225

Map of Princeton, NC 27569

Super Unhappy




Review of Jackson & Sons

Hey so I have had trouble with my Mitsubishi mini split all summer!!! I bought this unit because your salesman said how great it was ! I would never have any problems out of it! I had four calls and four different techs from your company come out. First one said nothing was wrong just needed to be cleaned, second said I needed freon, third said needed cleaning finally the fourth said I needed coils replaced! I have two going on three 600 plus dollar light bills! I keep dogs in my garage which this unit was bought to keep them cool it’s over 90 degrees some days in there! I am waiting two plus weeks for parts to come in for a unit that never breaks!!! Super pissed so glad we bought the expensive unit that doesn’t break! See you tomorrow to service my home unit!

PrincetonNC27569 35.485-78.1925

Map of Princeton, NC 27569

Excellent customer care!!




Review of Jackson & Sons

PrincetonNC27569 35.4925-78.1675

Life saver!




Review of Jackson & Sons

Josh did a fantastic job and set our minds at ease. Thank you!!

PrincetonNC27569 35.51-78.2025

Excellent Service




Review of Jackson & Sons

Josh, was very nice and informative. He showed me pictures of my crawl space and explained what he found. Thanks, Josh.

PrincetonNC27569 35.4825-78.1925

Great job!




Review of Jackson & Sons

Debbie Worley felt that the service was great!

PrincetonNC27569 35.4175-78.1475

Needs Improvement




Review of Jackson & Sons

System died on June 16. New system installed on June 26. I went 10 days without AC other than window unit in bedroom. Very disappointed in length of time for replacement. At times it got up to 90 Degrees in my house. Maybe you need more people.

PrincetonNC27569 35.5075-78.225

Fast and Reliable Service




Review of Jackson & Sons

PrincetonNC27569 35.48-78.1925

OUTSTANDING SERVICE




Review of Jackson & Sons

Great service and professional

PrincetonNC27569 35.465-78.1925

Outstanding Service




Review of Jackson & Sons

Arturo was very concerned and pro-active to enduring that the systems were working properly. I thank him very much.

PrincetonNC27569 35.465-78.1925

Excellent




Review of Jackson & Sons

PrincetonNC27569 35.4325-78.125

Excellent service!!!




Review of Jackson & Sons

Highly recommend Jackson and Sons!!!

PrincetonNC27569 35.5-78.19

Top Notch Work




Review of Jackson & Sons

Audonel and David did a great job setting up our new HVAC system, they took the time to make sure we knew all the features of our new system and were comfortable before they left.

PrincetonNC27569 35.4625-78.1575

Great service




Review of Jackson & Sons

Very nice explained everything he did.

PrincetonNC27569 35.3925-78.12

Not good




Review of Jackson & Sons

Independent contractor fixed issue whereas y’all recommended new unit or 4 k part. Not happy and seems techs lately have just been recommending new units. Still giving 5 stars bc I’m not an ass but hoping for some more experienced and less costly options

PrincetonNC27569 35.4325-78.125

GREAT SERVICE




Review of Jackson & Sons

PrincetonNC27569 35.34-78.185

Excellent Service




Review of Jackson & Sons

PrincetonNC27569 35.4725-78.1875

Excellent Service!




Review of Jackson & Sons

PrincetonNC27569 35.4725-78.1875

Joshua W.

Joshua W.

Tech performed ESA, tech found no issues with system operation at this time, system is back on and operating properly at this time. Tech spoke with customer about renewal and customer renewed one system psa.

Near Minnie Ct, Princeton, NC 27569
Arturo  A.

Arturo A.

Tech performed esa on 1 system. Tech could no contact homeowner sent estimate of plasma pure to help improve mold and bacterial buildup inside system. Dropped off 20x25x1 filter.

Near Wildwood Ln, Princeton, NC 27569
Arturo  A.

Arturo A.

Tech Performed esa on 2 systems. Tech suggested plasma pure air to help improve indoor air quality aswell with more benefits homeowner interested but will do repair before anything.

Near Pikeville-Princeton Rd, Princeton, NC 27569
Ronnie P.

Ronnie P.

Tech performed ESA on 1 system, tech found no challenges or concerns with system operations. System is operating properly upon departure.

Near Progressive Church Rd, Princeton, NC 27569
Ronnie P.

Ronnie P.

Tech performed ESA on 1 system. Tech found compressor capacitor testing weak at 29.64 MFD rated for 35 MFD+-5%. Tech recommended replacement, homeowner approved. Tech installed 35 mfd run capacitor for compressor. All other tests tested well. System is operating properly upon departure.

Near W 2nd St, Princeton, NC 27569
Joshua  C.

Joshua C.

Performed routine maintenance on 2 systems per energy savings agreement. Upstairs - technician did not find any challenges during today’s visits. Rust is present on evaporator coil but no leaks were found. System is heating and cooling properly and holding a delta t of 20 degrees. Tech would recommend installing an EZ trap and primary drain safety switch to lower the risk of future condensate challenges. Downstairs - performed routine maintenance on downstairs system. Technician did not find any challenges in terms of AC operations today. All electrical tested to spec and system is cooling properly with a delta t of 20 degrees. Crawlspace - technician last time out noted the crawl space had some moisture. At that time it was hot out and the crawlspace vents were open. This resulted in the ducts sweating. Per last visit notes, the vents were closed off in hopes to keep the warm air out and thus keep the ducts from sweating. At today’s visit the tech noted the ground under home is d

Near Bridge Dr, Princeton, NC 27569
Luis R.

Luis R.

Tech was informed breakers keep tripping tech reset breaker for furnace and found condenser breaker tripped as well tech reset breaker it automatically tripped. Tech pulled panel off and found herm wire for capacitor had burnt up and was touching the cabinet shorting out the compressor tech tested the windings and found it meg on red tech spoke with office due to recent installation of system from other company customer will call them and find out there policy will call us back if she needs repairs done as well when she is going to sign up for maintenance wants to get ahold of other company first before any decisions are made.

Near Luke Ct, Princeton, NC 27569
Ricardo  T.

Ricardo T.

Tech washed and serviced unit and found no challenges at this time. Customer did not allow tech to enter residence. Customer needs 2 16x20x1.

Near Ruffin Rd, Princeton, NC 27569
Joseph C.

Joseph C.

Tech performed ESA on 1 system found no challenges at today’s visit system operating properly at this time.

Near Oakley Dr, Princeton, NC 27569
Joseph C.

Joseph C.

Tech performed ESA on 1 system found no challenges at today’s visit, system operating properly at this time. Customer has washable filters

Near Tedpace St, Princeton, NC 27569
Kenny C.

Kenny C.

Performed ESA, tech washed and serviced unit.

Near Azalea Dr, Princeton, NC 27569
Kenny C.

Kenny C.

Performed ESA, no issues at todays visit. Recommended installation of dehumidifier for underneath home. Homeowner explained they are having moisture issues underneath house. Informed homeowner to close all vents and start with a dehumidifier before getting another company to come out. Wants to talk it over with husband before making a decision.

Near Oakley Dr, Princeton, NC 27569
Josh C.

Josh C.

Performed routine maintenance per energy savings agreement. Technician did not find any major challenges when servicing equipment today. System is cooling properly and holding a delta t of 20 degreee. One concern is that the float switch on the system is intermittently shutting off the outside unit. Technician was able to get the switch situated to not switch off the condenser. Tech recommended replacing switch to an aqua guard to better fit into the drain pan. Customer approved. Tech also recommended replacing UV bulb. Customer declined stating he could order the bulb and replace himself.

Near Hickory Crossroads Rd, Princeton, NC 27569
Josh C.

Josh C.

Performed routine maintenance per energy savings agreeement. Technician did not find any challenges while servicing equipment today. System installed 5 months ago. System cooling properly during service with a delta t of 20 degrees. Uv bulb is in need of being replaced. Customer did not approve replacing bulb today. Estimate built and sent with copies from todays visit.

Near W 2nd St, Princeton, NC 27569
Matt C.

Matt C.

Tech washed and serviced unit

Near Azalea Dr, Princeton, NC 27569
Matt C.

Matt C.

Tech washed and serviced units Customer didn’t let tech in home, no inside work performed

Near US-70 ALT, Princeton, NC 27569
Spencer C.

Spencer C.

Tech found thermostat showing sensor error. Tech replaced thermostat under warranty and found system running properly.

Near Hudson Dr, Princeton, NC 27569
Dalton  B.

Dalton B.

4WCZ5036E1000A

Near Old Smithfield Rd, Princeton, NC 27569
Bryce C.

Bryce C.

Invested in a new system

Near Old Smithfield Rd, Princeton, NC 27569
Kenny C.

Kenny C.

Performed ESA, tech found 2 leaks inside evaporator coil and a crack/hole inside heat exchanger. Tech informed homeowners wife and a field supervisor is scheduled to come out today around 4. Wife’s husband deals with the hvac maintenance and would like to have him there when field supervisor is present. Also stated husband will renew maintenance once he gets home today with field supervisor.

Near Old Smithfield Rd, Princeton, NC 27569
Noah C.

Noah C.

Tech performed ESA on one system. Also cleaned drain and filter at dehumidifier. Trane split heat pump is operating properly at this time.

Near Woodall Farm Ln, Princeton, NC 27569
Kenny C.

Kenny C.

Performed ESA, tech washed and serviced unit.

Near US-70 ALT, Princeton, NC 27569
Matthew L.

Matthew L.

Tech replaced pitted contactor and also washed outdoor coil due to water spigot being frozen last visit. After replacing contactor, tech tested system in each mode. Heat mode ran correctly and defrost cycle ran correctly, but low volt coil of new contactor started buzzing loudly after defrost ended. Tech cycled indoor and outdoor breakers off and remade connections for UV sunlight corroded tstat wire nuts. Checked all plugs on defrost board. Cycled power back on and tested system in each mode. Found no further low voltage issues. Tested heat, defrost, and cooling without issue. Refrigerant pressures and amp draws are in specs.

Near Luby Smith Rd, Princeton, NC 27569
Randy K.

Randy K.

Cleaned filter, brushed coil, added tabs to drain pan.

Near Edwards Rd, Princeton, NC 27569
David C.

David C.

Adding Vent to Sealed Attic Space

Near US Hwy 70 E, Princeton, NC 27569

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

Contact Us

Why Jackson & Sons

Licensed, Bonded & Insured
Energy Efficient Experts
Same Day Repairs
5 Star Service
Dependable Warranties
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