Jackson and Sons has been serving the heating and air conditioning needs of Princeton, NC residents and businesses since 1974.
Our reviews below from your neighbors in Princeton, NC tell the story of our quality, dedication and commitment to customer service.
Local Reviews
for Princeton, NC
Our Reviews by City
Thorough!
WELLONS - Princeton, NC 27569
GREAT SERVICE
RANDY - Princeton, NC 27569
Hopefully price will not continue at next visit.
CARRIE - Princeton, NC 27569
New but very factual caring kind with making sure every aspect of keeping great service at the top of his list. Thank you technical service man.
Great service
TERRY - Princeton, NC 27569
Amazing service!
JOEY - Princeton, NC 27569
Brandon did a great detailed maintenance tuneup on our ac & heat units. Thank you so very much for an amazing job!
Great Service
BRYON - Princeton, NC 27569
Have always had great service from Jackson and Sons.
Grate job
Thomas - Princeton, NC 27569
Awesome services
ROBERT - Princeton, NC 27569
Came right away and fixed my unit
Excellent Service
JANET - Princeton, NC 27569
Friendly, professional and experts in their trade.
Excellent Service
Janet - Princeton, NC 27569
Great service
KIM - Princeton, NC 27569
Excellent company
Great Service
Bryon - Princeton, NC 27569
Tyler was very informative.
Excellent service
Faye - Princeton, NC
Great service
SHARON - Princeton, NC 27569
Friendly and knowledgeable technicians
Amazing service
Joey - Princeton, NC 27569
The men were professional & did a fantastic job.
Great Technician
Ken - Princeton, NC 27569
Jordan was very respectful and thorough.
Great service! Respond quickly!
KIMBERLY - Princeton, NC 27569
Great Service
BRYON - Princeton, NC 27569
Jason did a great job
Jackson & Sons
BRIDGET - Princeton, NC 27569
Wonderful company! Great techs!!
Great Service
FAYE - Princeton, NC
Great emergency service on a rainy Saturday! TY Matthew
Great service
BRENDA - Princeton, NC 27569
Prompt, professional, good communication.
Great
DIANE - Princeton, NC 27569
Professional. Polite. Great job
Great service
Faye - Princeton, NC
Always a quick service when needed
Need more like David
Robbie - Princeton, NC 27569
I hope your entire staff is of the same caliber as David. He was on time, explained his work process, asked if I had any questions and made several phone calls to answer specific questions of mine.
Service today was great. Service rep was very good and keep me informed the whole time he was here. He was very professional and checked out unit comp
Hank - Princeton, NC 27569
Noah C.
Upon arrival customer informed tech that she had replaced original thermostat that she has had issues with in the past with a different thermostat. Customer requested tech put old thermostat back up, tech re wired old thermostat and tested. System is operating properly, customer stated she would call in if old thermostat issues persist again.
Noah C.
Tech recommended replacing dual run capacitor, customer declined at todays visit. Tech also recommended replacing media filter, customer requested to replace with a standard filter. Customer extended PSA for one year two visits, collected $308.51 by card. System is operating properly at this time.
Zach T.
Tech performed maintenance per energy savings agreement. System is operating properly at this time.
Matt C.
Customer extended ESA
Zach T.
Tech cleaned dryer duct. Duct is in good condition with no damages observed. Tech recommended monthly premium energy savings agreement to keep HVAC system running efficiently and to improve longevity of system. Customer approved.
Campbell C.
Tech found no difficulties at this time.
Campbell C.
Tech found no difficulties at this time.
Ryan S.
Customer stated heat is working properly but AC is not coming on at all. Equipment has two separate transformers, tech found transformer that controls blower relay and thermostat controls did not have 240 going into it. Tech found a broken wire for line side of transformer. After repairing wire tech restore power and system is working properly at this time in both heating and cooling
Campbell C.
Tech found no difficulties at this time. Homeowner extended psa.
Zach T.
Tech performed outside portion of service only. Tech gave customer 20x25x1 filter. Tech found no issues with system.
Zach T.
Tech performed maintenance per energy savings agreement. System is operating properly at this time. Customer is interested in plasma air ionization device and will call in closer to cooling season for tech to return to install.
Nate L.
Replace R410A Compressor (manufacturer's specific). Price Includes: • Remove and replace existing compressor with a new one. • Verify system operations. Tech billed out $4,675.65 for repairs.
Landen H.
Tech washed and serviced both units and found no challenges at this time.
Zach T.
Upon arrival tech found system in heat mode with airflow from the vents blowing room temp air. Tech found compressor and condenser fan not running. Tech checked 24v call and confirmed it was passing through all pressure and safety switches. Tech then disconnect power to unit and reset. Unit powered back on and began heating properly. Amp draws on compressor, condenser fan, and blower were normal. Tech went back inside and found thermostat satisfied at 75 but system was still running. Thermostat is not recognizing that it has reached setpoint and is running unit for extended periods of time. Tech recommended replacing thermostat as soon as possible. Customer is not interested in replacing at this time. Tech collected for house call and environmental and safety fee. System is heating at this time with delta t of 21.
Randy K.
Very clean filters, HEAT 68 degrees
Erick F.
Unit serial# 12324UL5AV clean blower clean coil clean unit clean drain line blower motor amps 2.12. Unit operating correctly at this time. Unit serial# 12414JH1AV clean coil clean blower clean unit clean drain line blower motor amps 2.00. Unit operating correctly at this time. Unit serial# 1233 505EW2V clean coil clean blower clean drain line blower motor amps 2.20. Unit operating correctly at this time. Unit serial# 14175UWL2V clean coil clean blower clean drain line blower motor amps 2.05. Unit operating correctly at this time. Unit serial# 12505U7B2F clean coil wash unit compressor amps 9.80 fan motor amps 0.99. Unit operating correctly at this time. Unit serial# upon arrival tech found that breaker was on off. Tech inspect and found compressor is preventing system from working a demand tech was send by the office to conform unit problem compressor needs to be replace. Unit not operating at this time. Unit serial# 12502TSW1F clean coil wash unit compressor amps 10.80 fan motor amp
Nate L.
No charge for commercial service call/diagnostic fee. Tech was dispatched internally to verify CMA technician’s findings. Repair is awaiting approval from upper management.
Noah C.
Performed tune up on Trane split heat pump.
Logan K.
Tech serviced and cleaned trane package unit and daikin mini split system
Logan K.
Tech serviced and cleaned goodman package unit
Noah C.
Performed tune up on Trane package heat pump.
Matthew L.
Tech is servicing a Trane heat pump.
Zach T.
Performed tune up on package unit.
Landen H.
Performed tune up on Trane package unit.
Matthew L.
Tech is servicing two Trane split systems.
