Princeton NC Heating & Air Conditioning Services

Jackson and Sons has been serving the heating and air conditioning needs of Princeton, NC residents and businesses since 1974.

Our reviews below from your neighbors in Princeton, NC tell the story of our quality, dedication and commitment to customer service.

Recent Jobs and Reviews in Princeton, NC

Rated 4.9 out of 5 stars based on 141 customer reviews

Our Local Reviews by City

Job Locations and Reviews

Matt C.
Matt C. Checked in
Tech returned to drop off filters
Princeton, NC 27569
Ricardo  T.
Ricardo T. Checked in
Tech washed and serviced unit and found no challenges at this time. Customer renewed PSA 1 system.
Princeton, NC 27569
Audonel G.
Audonel G. Checked in
25SCA530A003/FJ4DNXB36L00
Princeton, NC 27569
Chris M.
Chris M. Checked in
Repaired 1/2 water line under tub
Princeton, NC 27569
Luis R.
Luis R. Checked in
Tech found bypass flex line was on the ground from under the a/h. System was just blowing cold air into the bottom of the house tech informed customer on findings and quoted her the price. Customer approved rehang support flex. Tech rehung and supported the flex. While doing repair tech found under latter bathroom water was dripping from under belly. Tech spoke with customer she approved for plumber to come and see what’s wrong. Plumber is scheduled to come out later today.
Princeton, NC 27569
Romario  T.
Romario T. Checked in
Upstairs system. Found the common wire on the contactor off, not allowing the contactor to be energizing. Tech replaced the spade connector with a new and system operated without challenges. Covered under Install warranty.
Princeton, NC 27569
Review
Found EVERYTHING that was a problem, explained it to me and fixed them all.
Thyme - Princeton, NC 27569
Matthew L.
Matthew L. Checked in
Found toilet wasn’t sit right due to not have big enough wax ring Fill valve need to adjust
Princeton, NC 27569
Ricardo  T.
Ricardo T. Checked in
Tech washed and serviced unit and found no challenges at this time. Customer renewed ESA 1 system.
Princeton, NC 27569
Ricardo  T.
Ricardo T. Checked in
Tech washed and serviced unit and found no challenges at this time.
Princeton, NC 27569
Joseph C.
Joseph C. Checked in
Tech found blower left unplugged tech plugged back in system is cooling with 20 delta t.
Princeton, NC 27569
Joseph C.
Joseph C. Checked in
Tech performed esa on mini split and package unit. Tech serviced and cleaned systems. Tech faced no challenges at todays visit and system was running properly at this time. Customer didn’t want tech inside to check temperatures.
Princeton, NC 27569
Dalton  B.
Dalton B. Checked in
50VR-K36---3
Princeton, NC 27569
Ricardo  T.
Ricardo T. Checked in
Tech washed and serviced unit and found no challenges at this time. Customer renewed PSA 1x system.
Princeton, NC 27569
Bryce C.
Bryce C. Checked in
Invested in package heat pump. Set for next Wednesday
Princeton, NC 27569
Kyle W.
Kyle W. Checked in
12 YEAR OLD R22 SYSTEM. FOUND COMPRESSOR SEIZED UP PULLING LRA. CAPACITOR WITHIN SPECS. COSTLY REPAIRS NOT RECOMMENDED. SYSTEM ALSO HAS A HISTORY OF LEAKS AND LARGE AMOUNT OF OILY SUBSTANCE AT CONDENSER COILS. CALL IN THE MORNING TO SCHEDULE FIELD SUPERVISOR.
Princeton, NC 27569
Joseph C.
Joseph C. Checked in
Tech performed ESA on 1 system. Package hp- tech serviced and cleaned system, found blown UV Bulb tech recommended replacing customer approved. Tech also noticed system doesn’t have hard start kit tech recommended customer stated she will wait and get later in the year. Mail invoice
Princeton, NC 27569
Matthew L.
Matthew L. Checked in
Tech returned and removed drain, blower assembly and panels to reposition indoor coil and secure with coil clip. Reassembled unit and drain and tested without issue. Collected for repair.
Princeton, NC 27569
Kenny C.
Kenny C. Checked in
Upon arrival homeowner stated when he would turn breaker on it would immediately trip. Tech then Ohm’d out compressor and found compressor in the green. Also tested to see if it was shorted, which was not. Tech then inspected breaker and found it to have failed. Tech reset breaker and then turned it completely off and found voltage going to the contactor even when breaker is off. Informed homeowner to call an electrician to get breaker replaced. Recommended Wayne electric. Collected for todays visit.
Princeton, NC 27569
Matthew L.
Matthew L. Checked in
Tech returned and replaced 3 wire power open/power closed zone damper motor for upstairs zone. Tested without issue. Upstairs zone damper is back opening and closing when called from zone board. Collected for repair.
Princeton, NC 27569
Noah C.
Noah C. Checked in
Upon inspection tech found system low on refrigerant, found schrader valve core leaking. Tech replaced valve core after approval as well as added 1lb 4oz of R410a. System is cooling with an 18 degree delta t. Collected $258.13 by card.
Princeton, NC 27569
Matthew L.
Matthew L. Checked in
Hey, AC whipped moved out of way so it’s not to potentially get damaged by lawnmower
Princeton, NC 27569
Matthew L.
Matthew L. Checked in
Copper ground wire separated from aluminum ground wire at air handler under house
Princeton, NC 27569
Joshua W.
Joshua W. Checked in
Tech performed one system ESA, Tech recommends adding float switch on primary drain pan to prevent drain from getting clogged and backfilling into auxiliary pan, tech also recommends adding surge protection to system to protect major components from being damaged by power surge/ lightning strikes. Tech recommended replacing Contactor due to pitting and humming noise. tech found no other issues at todays visit and system is back on and operating properly at this time. Customer is going to call next week to renew.
Princeton, NC 27569
Kenny C.
Kenny C. Checked in
Performed ESA, recommended hard start kit. Wants to hold off for right now. No other issues at todays visit, tech cleaned and serviced unit.
Princeton, NC 27569
Matthew L.
Matthew L. Checked in
Found problem to be septic need be pump out .adjust fill valve on toilet to stop toilet from always running
Princeton, NC 27569
Review
Great Service!
Tim - Princeton, NC 27569
Review
Brett was very thorough in telling me about work done on unit and condition of unit. Very impressed with his knowledge and customer service!!
JOHNSON - Princeton, NC 27569
Review
Great Service
Charles - Princeton, NC 27569
Review
Not everyone who comes closes access door when they finish. He put it back just like he found it
WORLEY - Princeton, NC 27569
Review
Kenny C. did everything to determine the cause of why the breaker in the main panel for the furnace was going off after a short time the HVAC system was running. It was clear that the HVAC system was running correctly and he took pictures that proved it. The breaker for the compressor was not tripping and feeds to the breaker at the main panel, so it is obvious that the breaker at the main panel needs to be replaced. Although I wish he could have replaced the breaker, I understand why and will call a licensed electrician to replace the breaker. I am thankful that I have the pictures to prove the situation with the electrician.
Thyme - Princeton, NC 27569
Review
Prompt and excellent service.
JONES - Princeton, NC 27569
Review
Luis was so informative, explaining exactly what was needed to be done. His expertise and experience was evident. Thanks to him I now have heat and air conditioning.
Thyme - Princeton, NC 27569
Review
I learned from Luis how my new HVAC system was supposed to work at such a detail level that it was clear Luis knew what and how to fix it. In the process of checking the non working system, he pointed out the damaged part in the compressor. He was able to provide a detailed diagnosis so that I was prepared to take it to that next step - actually getting the proper component (the compressor) replaced. Since I could not get a response from the original installer (and questioned their competence anyway), it was obvious that Ruis and his colleagues knew what they were doing and would get the job done.
Thyme - Princeton, NC 27569
Review
Joe did a great job, always love the service we get from Jackson and Son’s
COOK - Princeton, NC 27569
Review
Excellent Service! Great Technicians!
FRANKS - Princeton, NC 27569
Review
Smart man
ESKILDSEN - Princeton, NC 27569
Review
Our technician Kylie has excellent customer service skills and knowledge. So glad we choose Jackson and Sons as our provider for unit and maintenance plan!!!!
JOHNSON - Princeton, NC 27569
Review
Very professional
JONES - Princeton, NC 27569
Review
Very friendly and polite.
ATKINSON - Princeton, NC 27569
Review
Excellent service!!!
Joanie - Princeton, NC 27569
Review
Hey so I have had trouble with my Mitsubishi mini split all summer!!! I bought this unit because your salesman said how great it was ! I would never have any problems out of it! I had four calls and four different techs from your company come out. First one said nothing was wrong just needed to be cleaned, second said I needed freon, third said needed cleaning finally the fourth said I needed coils replaced! I have two going on three 600 plus dollar light bills! I keep dogs in my garage which this unit was bought to keep them cool it’s over 90 degrees some days in there! I am waiting two plus weeks for parts to come in for a unit that never breaks!!! Super pissed so glad we bought the expensive unit that doesn’t break! See you tomorrow to service my home unit!
STANLEY - Princeton, NC 27569
Review
Excellent customer care!!
PALYS - Princeton, NC 27569
Review
Josh did a fantastic job and set our minds at ease. Thank you!!
COOK - Princeton, NC 27569
Review
Josh, was very nice and informative. He showed me pictures of my crawl space and explained what he found. Thanks, Josh.
WALTERS - Princeton, NC 27569
Review
Debbie Worley felt that the service was great!
WORLEY - Princeton, NC 27569
Review
System died on June 16. New system installed on June 26. I went 10 days without AC other than window unit in bedroom. Very disappointed in length of time for replacement. At times it got up to 90 Degrees in my house. Maybe you need more people.
SHRUM - Princeton, NC 27569
Review
Fast and Reliable Service
Buck P. - Princeton, NC 27569
Review
Great service and professional
ANDREW FINNEGAN - Princeton, NC 27569
Review
Arturo was very concerned and pro-active to enduring that the systems were working properly. I thank him very much.
FINNEGAN - Princeton, NC 27569

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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Why Jackson & Sons

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