Princeton NC Heating & Air Conditioning Services

Jackson and Sons has been serving the heating and air conditioning needs of Princeton, NC residents and businesses since 1974.

Our reviews below from your neighbors in Princeton, NC tell the story of our quality, dedication and commitment to customer service.

Local Reviews
for Princeton, NC

Jackson & Sons Rated 4.9 out of 5 stars based on 131 customer reviews

Our Reviews by City

1, NC (1)
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Ayden, NC (18)
Fork, NC (25)
Kenly, NC (64)
Selma, NC (72)


Map of Princeton, NC 27569

Excellent Service! Great Technicians!




Review of Jackson & Sons

PrincetonNC27569 35.4825-78.115

Map of Princeton, NC 27569

Great guy




Review of Jackson & Sons

Smart man

PrincetonNC27569 35.4125-78.1575

Map of Princeton, NC 27569

Customer service




Review of Jackson & Sons

Our technician Kylie has excellent customer service skills and knowledge. So glad we choose Jackson and Sons as our provider for unit and maintenance plan!!!!

PrincetonNC27569 35.5-78.19

Map of Princeton, NC 27569

Faye




Review of Jackson & Sons

Very professional

PrincetonNC27569 35.47-78.19

Map of Princeton, NC 27569

Awesome service




Review of Jackson & Sons

Very friendly and polite.

PrincetonNC27569 35.465-78.165

Map of Princeton, NC 27569

Excellent service!!!




Review of Jackson & Sons

PrincetonNC27569 35.395-78.1225

Map of Princeton, NC 27569

Super Unhappy




Review of Jackson & Sons

Hey so I have had trouble with my Mitsubishi mini split all summer!!! I bought this unit because your salesman said how great it was ! I would never have any problems out of it! I had four calls and four different techs from your company come out. First one said nothing was wrong just needed to be cleaned, second said I needed freon, third said needed cleaning finally the fourth said I needed coils replaced! I have two going on three 600 plus dollar light bills! I keep dogs in my garage which this unit was bought to keep them cool it’s over 90 degrees some days in there! I am waiting two plus weeks for parts to come in for a unit that never breaks!!! Super pissed so glad we bought the expensive unit that doesn’t break! See you tomorrow to service my home unit!

PrincetonNC27569 35.485-78.1925

Map of Princeton, NC 27569

Excellent customer care!!




Review of Jackson & Sons

PrincetonNC27569 35.4925-78.1675

Map of Princeton, NC 27569

Life saver!




Review of Jackson & Sons

Josh did a fantastic job and set our minds at ease. Thank you!!

PrincetonNC27569 35.51-78.2025

Map of Princeton, NC 27569

Excellent Service




Review of Jackson & Sons

Josh, was very nice and informative. He showed me pictures of my crawl space and explained what he found. Thanks, Josh.

PrincetonNC27569 35.4825-78.1925

Great job!




Review of Jackson & Sons

Debbie Worley felt that the service was great!

PrincetonNC27569 35.4175-78.1475

Needs Improvement




Review of Jackson & Sons

System died on June 16. New system installed on June 26. I went 10 days without AC other than window unit in bedroom. Very disappointed in length of time for replacement. At times it got up to 90 Degrees in my house. Maybe you need more people.

PrincetonNC27569 35.5075-78.225

Fast and Reliable Service




Review of Jackson & Sons

PrincetonNC27569 35.48-78.1925

OUTSTANDING SERVICE




Review of Jackson & Sons

Great service and professional

PrincetonNC27569 35.465-78.1925

Outstanding Service




Review of Jackson & Sons

Arturo was very concerned and pro-active to enduring that the systems were working properly. I thank him very much.

PrincetonNC27569 35.465-78.1925

Excellent




Review of Jackson & Sons

PrincetonNC27569 35.4325-78.125

Excellent service!!!




Review of Jackson & Sons

Highly recommend Jackson and Sons!!!

PrincetonNC27569 35.5-78.19

Top Notch Work




Review of Jackson & Sons

Audonel and David did a great job setting up our new HVAC system, they took the time to make sure we knew all the features of our new system and were comfortable before they left.

PrincetonNC27569 35.4625-78.1575

Great service




Review of Jackson & Sons

Very nice explained everything he did.

PrincetonNC27569 35.3925-78.12

Not good




Review of Jackson & Sons

Independent contractor fixed issue whereas y’all recommended new unit or 4 k part. Not happy and seems techs lately have just been recommending new units. Still giving 5 stars bc I’m not an ass but hoping for some more experienced and less costly options

PrincetonNC27569 35.4325-78.125

GREAT SERVICE




Review of Jackson & Sons

PrincetonNC27569 35.34-78.185

Excellent Service




Review of Jackson & Sons

PrincetonNC27569 35.4725-78.1875

Excellent Service!




Review of Jackson & Sons

PrincetonNC27569 35.4725-78.1875

Great service




Review of Jackson & Sons

He was very nice knew what he was doing and explained everything very well

PrincetonNC27569 35.3925-78.12

Excellent Service




Review of Jackson & Sons

PrincetonNC27569 35.45-78.105

Matt C.

Matt C.

Tech washed and serviced units Customer didn’t let tech in home, no inside work performed

Near US-70 ALT, Princeton, NC 27569
Spencer C.

Spencer C.

Tech found thermostat showing sensor error. Tech replaced thermostat under warranty and found system running properly.

Near Hudson Dr, Princeton, NC 27569
Dalton  B.

Dalton B.

4WCZ5036E1000A

Near Old Smithfield Rd, Princeton, NC 27569
Bryce C.

Bryce C.

Invested in a new system

Near Old Smithfield Rd, Princeton, NC 27569
Kenny C.

Kenny C.

Performed ESA, tech found 2 leaks inside evaporator coil and a crack/hole inside heat exchanger. Tech informed homeowners wife and a field supervisor is scheduled to come out today around 4. Wife’s husband deals with the hvac maintenance and would like to have him there when field supervisor is present. Also stated husband will renew maintenance once he gets home today with field supervisor.

Near Old Smithfield Rd, Princeton, NC 27569
Noah C.

Noah C.

Tech performed ESA on one system. Also cleaned drain and filter at dehumidifier. Trane split heat pump is operating properly at this time.

Near Woodall Farm Ln, Princeton, NC 27569
Kenny C.

Kenny C.

Performed ESA, tech washed and serviced unit.

Near US-70 ALT, Princeton, NC 27569
Matthew L.

Matthew L.

Tech replaced pitted contactor and also washed outdoor coil due to water spigot being frozen last visit. After replacing contactor, tech tested system in each mode. Heat mode ran correctly and defrost cycle ran correctly, but low volt coil of new contactor started buzzing loudly after defrost ended. Tech cycled indoor and outdoor breakers off and remade connections for UV sunlight corroded tstat wire nuts. Checked all plugs on defrost board. Cycled power back on and tested system in each mode. Found no further low voltage issues. Tested heat, defrost, and cooling without issue. Refrigerant pressures and amp draws are in specs.

Near Luby Smith Rd, Princeton, NC 27569
Randy K.

Randy K.

Cleaned filter, brushed coil, added tabs to drain pan.

Near Edwards Rd, Princeton, NC 27569
David C.

David C.

Adding Vent to Sealed Attic Space

Near US Hwy 70 E, Princeton, NC 27569
Noah C.

Noah C.

Upon arrival tenant stated they have noticed a musty/mildew like smell coming from system. Tech inspected system for any possible causes of smell. Tech found no challenges, all duct work is connected and in tact. No gas leaks, no issues within heat strip cabinet. Customer stated they ran system in cool mode this past weekend, tech stated smell most likely came from system when in cool mode. Tech stated this is normal operation if system hasn’t been consistently running in cool mode. Tech stated if this continues to happen after extended periods of running cool mode to let us know. System is operating properly. No charge per install warranty.

Near Wellons-Boyette Rd, Princeton, NC 27569
Romario  T.

Romario T.

Downstairs system. Float switches are good, not tripped. Tech found no 24v to the compressor contactor due to a stuck open/faulty low braze-on pressure switch. Costumer stated the condenser was intermittently operating recently. Tech bypassed the pressure switch and checked refrigerant pressures after 10 minutes of operation. Refrigerant pressures are at a good level, not low to trip out a low pressure switch. Estimate was provided to the homeowner and would like to wait for the high/low pressure switch replacement for now and only approved a minor repair to get the system operating for now. High pressure switch is liable to act faulty as well.

Near Pikeville-Princeton Rd, Princeton, NC 27569
Ronnie P.

Ronnie P.

Tech performed ESA on 1 system. Leak detector detected leak on evaporator coil, homeowner stated coil has been replaced before. Delta T is 21 degrees but homeowner would like service tech to come out and put gauges on to see if any refrigerant has been lost before summer gets here. Homeowner is available to be home on Friday afternoons. Tech found no other challenges or concerns with system. System operating properly upon departure.

Near Rosepace Ct, Princeton, NC 27569
Luis R.

Luis R.

Tech found noise was refrigerant lines going up The wall into the attic. Tech found pressure slightly low with a 8 degree subcooling data plate calls for 11 degree tech readjust pressures added 1 lb of 410 a. Pressure were adjusted to in heat mode and would have needed to return to readjust pressures for cooling mode on a hotter day when last repairs were made. System is operating properly and noise has significantly and customer stated noise is fine now. Tech believes noise is was amplified due to line set on a wall stud. System is operating properly at this time.

Near Hudson Dr, Princeton, NC 27569
Derek J.

Derek J.

Tech was sent to adjust dampers to the living room/den area to allow bedrooms to get more heat. Thermostat is located in the living room/den and gets satisfied before bedrooms. This has been a challenge since house was built and dampers should be adjusted during maintenance visits. Tech did improve labels at dampers to make it easier for future visits. Due to recent addition to house, dampers may not need to be adjusted in the future. What was the exterior wall of the living room/den is now open to another room that has its own system.

Near US Hwy 70 E, Princeton, NC 27569
Dalton  B.

Dalton B.

25TPA724A003/FV4CNF003L00, Plasma Air, & Surge Protector

Near Hampton Ln, Princeton, NC 27569
Ronnie P.

Ronnie P.

Tech performed ESA on 2 systems, tech found no challenges or concerns with system/operations. Homeowner had to leave once tech completed upstairs air handler. tech unable to verify Delta T after service but before service Delta T’s were good. Tech showed homeowner how to use ecobee app on her phone. Both systems back up and running upon departure. Previous tech left 14x30x1 filter in upstairs return, actual size is 16x30x1, note that for next trip, today tech left 14x30x1 in return.

Near Bugshop Rd, Princeton, NC 27569
Landen  H.

Landen H.

Tech washed and serviced unit and found several different leaks in evap coil customer stated that she has had a issue with AUX heat coming on regularly tech call out field supervisor. Customer invested in psa plan would like to use first visit today.

Near W 2nd St, Princeton, NC 27569
Bryce C.

Bryce C.

Customer declined on financing

Near W 2nd St, Princeton, NC 27569
Landen  H.

Landen H.

Tech washed and serviced both units and found no challenges at this time. Customer did no wish for tech to enter home due to sick family member.

Near Laura Ave, Princeton, NC 27569
Landen  H.

Landen H.

Tech washed and serviced unit and found no challenges at this. Customer extended esa via check,check number 2936.

Near N Pearl St, Princeton, NC 27569
Luis R.

Luis R.

Te h found no power to system tech found system extremely dirty and in require of maintenance. Upon further inspection tech found disconnect for ac was on left side of the system between the porch and was not making good connection tech ensured to disconnect was making good connection system started up properly. Tech tested heat strips amp draws is within specs. Tech educated customer on maintenance plan and techs findings cusps interested but has to speak with daughter due to her managing the finances.

Near Richardson Bridge Rd, Princeton, NC 27569
Landen  H.

Landen H.

Tech serviced unit and found no challenges at this time water spiket is frozen tech will return tomorrow to clean outdoor coils tech recommend customer adding plasma air and also surge protection customer is interested in plasma and wants to discuss with spouse and get back with us.

Near Chandon Dr, Princeton, NC 27569
Matthew L.

Matthew L.

Customer reported unit never stops blowing air. Says aux heat on. Tech found defrost board showing a high pressure lockout. Heat strips were running correctly. Inspected ductwork. Duct is intact, but shows signs of age. Cleared lockout with a power cycle. Tech noticed blower door insulation not secured and blocking off all of the airflow to one side of the blower housing. Used FSK tape to secure door insulation. Tested heat pump. Amp draws and refrigerant pressures are in specs. Defrost cycled correctly. Defrost thermostat opened up correctly to terminate defrost. Did ESA two days ago. No charge for callback to secure door insulation. Replaced dirty filter.

Near W 2nd St, Princeton, NC 27569
Joshua W.

Joshua W.

Tech performed ESA, tech found single pole compressor Contactor pitted and humming. , tech also found excessive bacteria and dust/debris in unit, tech recommended replacement of Contactor and addition of plasma to help protect and prevent further issues with system. Tech found no ther issues with system at this time. Customer declined all recommendations at this time will call when ready.

Near W 3rd St, Princeton, NC 27569

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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Why Jackson & Sons

Licensed, Bonded & Insured
Energy Efficient Experts
Same Day Repairs
5 Star Service
Dependable Warranties
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