Jackson & Sons is Eastern North Carolina's go-to heating and air company for all HVAC needs. Whether you're in need of air conditioning or heating repairs, replacements, new installations or maintenance tune-ups in Albertson, NC, our team of experts has got you covered. We are committed to providing excellent service and efficient solutions for all your HVAC needs. Our company also offers indoor air quality products, ductwork repair and installation, and dryer vent cleaning all aimed at making your home healthy, comfortable, and safe.
We are proud to be the top-rated HVAC company in Eastern North Carolina. Our team of highly trained and knowledgeable professionals always put our customers first, providing same-day service if possible. As a family-operated business, we care about our community, and we work hard to earn your trust. With our company, choosing the best HVAC service is an easy choice. Don't take our word for it though - we invite you to read some of our reviews below from other customers near you to learn more about how we work.
Recent Jobs and Reviews in Albertson, NC
Rated 4.9 out of 5 stars based on 17 customer reviews
Customers say: The reviews exhibit a positive overall sentiment, with a significant number of reviews expressing satisfaction and praise for the services provided by Jackson and Sons. The positive reviews highlight aspects such as excellent service, polite and informative technicians, quality installations, and friendly and helpful office staff. The recurring themes in the positive reviews include professionalism, punctuality, and the ability to address customer concerns effectively.
However, there are also a few negative reviews, which primarily focus on issues such as delayed response times, scheduling conflicts, and dissatisfaction with the quality of work. The negative reviews mention specific instances where customers experienced problems or were not completely satisfied with the services provided.
Overall, the sentiment of the reviews is positive, with a slight inclination towards the positive side. The recurring themes in the positive reviews indicate that Jackson and Sons generally provides high-quality services and strives to meet customer expectations. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to work towards improving its services and addressing any issues that may arise.
Albertson, NC at a glance
Jackson & Sons has completed 25 jobs in Albertson, NC between January 2025 and March 2025.
The 17 customer reviews shown here average 4.9 out of 5.
The most recent job was on March 10, 2025.
Jackson & Sons completed its first job in Albertson, NC in August 2016.
Luis was Great. He went out of his way to find and fix the problem. He was caring and very nice. Thank you Luis, l will for sure remember your name.
HUNT
- Albertson, NC 28508
always willing to help, never making you wait too longHUNT
- Albertson, NC 28508
Its the Best !!!!
Always great service, trust worthy and honest.
HUNT
- Albertson, NC 28508
excellent service
Great service !!!!!!! Noah is an excellent technician !!!!!!! Friendly, great personality and very knowledgeable and his work.
HUNT
- Albertson, NC 28508
great service/professional technicianCULBERTSON
- Albertson, NC 28508
Great service
Great service and an outstanding technician
James
- Albertson, NC 28508
Knowledgeable, professional, and caring.JOHNNIE
- Albertson, NC 28508
heating aircondition system
the men did a very good job.
JOHNNIE
- Albertson, NC 28508
great serviceJohnny
- Albertson, NC 28508
great service, very nice and professionalJackie
- Albertson, NC 28508
Great Service
Ben was very thorough and customer friendly
Charone
- Albertson, NC 28508
Great Service. Fast Service. Rodolfo
- Albertson, NC 28508
great serviceMark
- Albertson, NC 28508
Superior Service
Service technician very thorough. Does an excellent job in cleaning and servicing unit. Cleans up very well after he is done, very courteous and patient in answering questions, and has a great attitude. Always recommend Rodney and Jackson and Sons to anyone needing heating and air work.
JASON
- Albertson, NC 28508-9422
great serviceMark
- Albertson, NC 28508
Very good service
Technicians very courteous and knowledgeable . Prompt and thorough.
Herring
- Albertson, NC 28508
Job Locations
Matthew L.
Uninstall unit
Albertson, NC 28508
Tyler T.
Tech washed and serviced unit per service agreement, tech found no challenges at today’s visit, tech found uv bulb blown, tech left estimate for customer, customer was not home but dad let me inside home, the system is back up and running and holding a delta t of 20 degrees
Albertson, NC 28508
Tyler T.
Tech washed and serviced unit per service agreement, tech found no challenges at today’s visit, tech found uv bulb blown, tech left estimate for customer, customer was not home but dad let me inside home, the system is back up and running and holding a delta t of 20 degrees
Albertson, NC 28508
Tyler T.
Tech washed and serviced unit per service agreement, tech found no challenges at today’s visit, tech found uv bulb blown, tech left estimate for customer, customer was not home but dad let me inside home, the system is back up and running and holding a delta t of 20 degrees
Albertson, NC 28508
Tyler T.
Tech washed and serviced unit per service agreement, tech found no challenges at today’s visit, tech found uv bulb blown, tech left estimate for customer, customer was not home but dad let me inside home, the system is back up and running and holding a delta t of 20 degrees
Albertson, NC 28508
Romario T.
Customer stated the system is heating properly. Tech checked wiring and thermostat connections, dip switch was engaged for enhanced mode for dehumidification purposes during the summer, no challenges with the system were found. Tech went into advanced settings and adjusted for the 2nd stage does not operate until the temperature differential is 2 degrees in either heat or cool mode and discarded comfort mode. The system will operate mainly on the first stage to prevent short cycles and better dehumidification, 2nd stage will operate if the set temperature drops below the set differential 2 degrees. Tech educated the homeowner about the modified setting on the thermostat and explained how the system should operate now, customer is going to monitor the system and see if the changes are more beneficial but currently is content. Tech went over today’s findings with Adam. warranty
Albertson, NC 28508
Norman A.
I was called to unclog a toilet in the home. Provided service, toilet working properly.
Albertson, NC 28508
Chris A.
Tech washed and serviced unit. Customer was not home and could not get up with customer. Tech found surge protector failed. Left estimates to extend PSA and surge protector. Could not get delta T. Did not have 24x24x1 filter to leave.
Albertson, NC 28508
Chris A.
Tech washed and serviced unit. Customer was not home and could not get up with customer. Tech found surge protector failed. Left estimates to extend PSA and surge protector. Could not get delta T. Did not have 24x24x1 filter to leave.
Albertson, NC 28508
Chris A.
Tech washed and serviced unit. Customer was not home and could not get up with customer. Tech found surge protector failed. Left estimates to extend PSA and surge protector. Could not get delta T. Did not have 24x24x1 filter to leave.
Albertson, NC 28508
Chris A.
Tech washed and serviced unit. Customer was not home and could not get up with customer. Tech found surge protector failed. Left estimates to extend PSA and surge protector. Could not get delta T. Did not have 24x24x1 filter to leave.
Albertson, NC 28508
Chris A.
Tech washed and serviced unit. No challenges with unit at this time. Unit is older but no leaks and compressor ohming green. Replaced UV bulb. Unit is heating with a delta T of 19.
Albertson, NC 28508
Chris A.
Tech washed and serviced unit. No challenges with unit at this time. Unit is older but no leaks and compressor ohming green. Replaced UV bulb. Unit is heating with a delta T of 19.
Albertson, NC 28508
Chris A.
Tech washed and serviced unit. No challenges with unit at this time. Unit is older but no leaks and compressor ohming green. Replaced UV bulb. Unit is heating with a delta T of 19.
Albertson, NC 28508
Chris A.
Tech washed and serviced unit. No challenges with unit at this time. Unit is older but no leaks and compressor ohming green. Replaced UV bulb. Unit is heating with a delta T of 19.
Albertson, NC 28508
Mike A.
Provided quote for new system
Albertson, NC 28508
Noah C.
Performed ESA on one system, found no challenges. Invested in ESA, todays first visit. System is heating properly.
Albertson, NC 28508
Spencer C.
Tech found the Trane odyssey air handler is heating properly with both heat strips. The AC only system runs the entire back half of the store in the dining area and by the drink coolers. The supply temp is 83 on the system that is heating. This is not adequate to heat the entire store. Tech verified both systems are straight AC. The kitchen system is a heat pump but controls an area separate from the store tech recommends installing at least a 10KW heat kit in the AC only system. Breaker is a 15 and would need to be replaced with a 60, disconnect has the small 30 amp fuses and would need to be replaced with a nonfusible. Electrician would need to update the electrical before installing the heat kit. Tech emailed information to the contact .
Albertson, NC 28508
Spencer C.
Tech found the Trane odyssey air handler is heating properly with both heat strips. The AC only system runs the entire back half of the store in the dining area and by the drink coolers. The supply temp is 83 on the system that is heating. This is not adequate to heat the entire store. Tech verified both systems are straight AC. The kitchen system is a heat pump but controls an area separate from the store tech recommends installing at least a 10KW heat kit in the AC only system. Breaker is a 15 and would need to be replaced with a 60, disconnect has the small 30 amp fuses and would need to be replaced with a nonfusible. Electrician would need to update the electrical before installing the heat kit. Tech emailed information to the contact .
Albertson, NC 28508
Spencer C.
Tech found the Trane odyssey air handler is heating properly with both heat strips. The AC only system runs the entire back half of the store in the dining area and by the drink coolers. The supply temp is 83 on the system that is heating. This is not adequate to heat the entire store. Tech verified both systems are straight AC. The kitchen system is a heat pump but controls an area separate from the store tech recommends installing at least a 10KW heat kit in the AC only system. Breaker is a 15 and would need to be replaced with a 60, disconnect has the small 30 amp fuses and would need to be replaced with a nonfusible. Electrician would need to update the electrical before installing the heat kit. Tech emailed information to the contact .
Albertson, NC 28508
Spencer C.
Tech found the Trane odyssey air handler is heating properly with both heat strips. The AC only system runs the entire back half of the store in the dining area and by the drink coolers. The supply temp is 83 on the system that is heating. This is not adequate to heat the entire store. Tech verified both systems are straight AC. The kitchen system is a heat pump but controls an area separate from the store tech recommends installing at least a 10KW heat kit in the AC only system. Breaker is a 15 and would need to be replaced with a 60, disconnect has the small 30 amp fuses and would need to be replaced with a nonfusible. Electrician would need to update the electrical before installing the heat kit. Tech emailed information to the contact .
Albertson, NC 28508
Spencer C.
Tech found the Trane odyssey air handler is heating properly with both heat strips. The AC only system runs the entire back half of the store in the dining area and by the drink coolers. The supply temp is 83 on the system that is heating. This is not adequate to heat the entire store. Tech verified both systems are straight AC. The kitchen system is a heat pump but controls an area separate from the store tech recommends installing at least a 10KW heat kit in the AC only system. Breaker is a 15 and would need to be replaced with a 60, disconnect has the small 30 amp fuses and would need to be replaced with a nonfusible. Electrician would need to update the electrical before installing the heat kit. Tech emailed information to the contact .
Albertson, NC 28508
Spencer C.
Tech found the Trane odyssey air handler is heating properly with both heat strips. The AC only system runs the entire back half of the store in the dining area and by the drink coolers. The supply temp is 83 on the system that is heating. This is not adequate to heat the entire store. Tech verified both systems are straight AC. The kitchen system is a heat pump but controls an area separate from the store tech recommends installing at least a 10KW heat kit in the AC only system. Breaker is a 15 and would need to be replaced with a 60, disconnect has the small 30 amp fuses and would need to be replaced with a nonfusible. Electrician would need to update the electrical before installing the heat kit. Tech emailed information to the contact .
Albertson, NC 28508
Spencer C.
Tech found the Trane odyssey air handler is heating properly with both heat strips. The AC only system runs the entire back half of the store in the dining area and by the drink coolers. The supply temp is 83 on the system that is heating. This is not adequate to heat the entire store. Tech verified both systems are straight AC. The kitchen system is a heat pump but controls an area separate from the store tech recommends installing at least a 10KW heat kit in the AC only system. Breaker is a 15 and would need to be replaced with a 60, disconnect has the small 30 amp fuses and would need to be replaced with a nonfusible. Electrician would need to update the electrical before installing the heat kit. Tech emailed information to the contact .
Albertson, NC 28508
Spencer C.
Tech found the Trane odyssey air handler is heating properly with both heat strips. The AC only system runs the entire back half of the store in the dining area and by the drink coolers. The supply temp is 83 on the system that is heating. This is not adequate to heat the entire store. Tech verified both systems are straight AC. The kitchen system is a heat pump but controls an area separate from the store tech recommends installing at least a 10KW heat kit in the AC only system. Breaker is a 15 and would need to be replaced with a 60, disconnect has the small 30 amp fuses and would need to be replaced with a nonfusible. Electrician would need to update the electrical before installing the heat kit. Tech emailed information to the contact .
