Jackson and Sons has provided full-service residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services in Albertson, NC since 1974.
Read our reviews to learn why your neighbors call us first for their home and business comfort needs in Albertson, NC, then call us at 919-734-9611 to see what we can do for you.
for Albertson, NC
Our Reviews by City
great service/professional technician
CULBERTSON - Albertson, NC 28508
James - Albertson, NC 28508
Great service and an outstanding technician
Knowledgeable, professional, and caring.
JOHNNIE - Albertson, NC 28508
heating aircondition system
JOHNNIE - Albertson, NC 28508
the men did a very good job.
Johnny - Albertson, NC 28508
great service, very nice and professional
Jackie - Albertson, NC 28508
Charone - Albertson, NC 28508
Ben was very thorough and customer friendly
Great Service. Fast Service.
Rodolfo - Albertson, NC 28508
Mark - Albertson, NC 28508
JASON - Albertson, NC 28508-9422
Service technician very thorough. Does an excellent job in cleaning and servicing unit. Cleans up very well after he is done, very courteous and patient in answering questions, and has a great attitude. Always recommend Rodney and Jackson and Sons to anyone needing heating and air work.
Mark - Albertson, NC 28508
Very good service
Herring - Albertson, NC 28508
Technicians very courteous and knowledgeable . Prompt and thorough.
Tech found no challenges at this time. Homeowner extended ESA. Please mail paper copy of renewal
Customer not home at time of todays visit, tech restored power to system and monitored operation. Upon startup tech found snake stuck in condensor fan blade. Tech pulled condensor fan motor and removed snake that was causing noise. Tech reinstalled motor and tested, system is no longer making any noises. Tech informed homeowner via phone, billed out house call fee per office. $87.00 plus tax.
Performed ESA, homeowner extended ESA.
Tech performed maintenance per service agreement. Tech found no challenges at this time. Tech had no 20x25x1 filters on truck for homeowner. Homeowner renewed PSA at 308.51 via visa. System is operating properly at this time.
Tech performed ESA on 2 systems found air handler in attic not level tech leveled with no issues. Customer stated upstairs system doesn’t keep up when it’s hot outside, tech noticed attic has no door allowing attic air to flow to return. Tech informed customer if he gets a door for attic it will fix issue.
Tech performed ESA on system. Tech found no challenges. System is running properly at this time.
Tech performed ESA on system: tech found no challenges with systems. Tech tested in heating and cooling and system is running properly. Tech used (1) 24x24x1 filter. Homeowner declined UV bulb replacement.
Performed ESA. Upon arrival technician discovered the condensation line was buried. Technician removed line from dirt and cleared it, allowing trapped condensate to leave system. Backed up drain line had caused spillage into blower compartment. Technician removed as much water as possible and sanitized blower housing that had accumulated some bacterial growth from blocked drain line. Technician did not observe any further challenges. Customer left as maintenance was beginning so technician was not able to get in the house to inspect thermostat, change filters, or check delta t. (2) 24x24x1 filters left on side porch with notepad.
Tech found on Goodman condenser s#6073 wire from capacitor was burnt tech replaced wires unit started up no issues 64 supply 89 return
FOUND REVERSING VALVE WIRE DISCONNECTED/BROKEN. REPAIRED WIRING SYSTEM BACK UP AND COOLING. INVESTED IN PSA 1 SYSTEM. SCHEDULE 1ST VISIT.
Tech returned to replace ductless condensate pump tech rewired pump and drain tech poured water onto drain pan pump filled up and engaged and pumped out water tech educated customer on benefits and savings of maintenance plan customer invested in monthly premium for both units
Primary float switch was tripped due to it laying on attic floor. Confirmed clear drain and put float switch back into the top of the EZ trap. System is back cooling. Service warranty.
Tech performed CMA full service on 3 split systems. All systems are running properly at this time. Tech has attached system performance reports to this invoice.
Tech arrived and fan compressor not running, upon inspection tech found capacitor blown out, customer offered turbo with 5 years warranty and customer approved, system is now on and working properly at this time.
Performed PTU. Tech found condensate pump for mini split had failed. Tech spoke with office and will get back in contact with homeowner regarding replacing pump. Tech also spoke to homeowner about just running pvc from mini split. Homeowner will decide once we get in contact with him. Homeowner wants to hold off on ESA.
Performed ESA. No challenges were found with the system operation. There was some moisture locate in the crawlspace which appeared to be coming from sweating duct work. Customer was notified and is aware of the issue, they confirmed that there crawlspace does get very dry and that they were not surprised to hear of this issue. For renewal, customers wife stated that he usually just runs by the office to pay in person. Customer was told that in order to keep benefits of the program they would have to renew on-site and customer understood.
Tech performed ESA on system. Tech found no challenges. Unit is running properly at this time. Only cause for concern is OD motor is nearing amp threshold. Tech informed homeowner, it’s amping at .95 and is rated for 1 so it’s still within safe threshold just nearing it.
Tech returned to replaced control board in Mr. Cool mini split condenser. Tech disassembled unit, removed existing control board and installed board supplied by distributor. Reassembled unit, restored power and made cooling call at indoor unit. System cycled on and started cooling. Tech left system on and set at 72 degrees.
Tech returned to install Plasma Pure Air. Tech installed and tested, collected $881.45 plus tax.
Tech cleaned system thoroughly. During maintenance tech found Lennox Pure Air Kit UV bulbs to be blown, kit was last replaced about a year and half ago. Tech recommended installation of Plasma Pure Air Purifier instead of replacing with new Pure Air Kit. Tech quoted customer on Plasma Pure Air as well as new Pure Air Kit. Customer stated she would call in with a decision on which one to make appointment for tech to come back. Tech found no further challenges, system is operating properly. Customer extended PSA for one year two visits, tech collected $308.51 by check.
Had incorrect board board tech had was for a/h board needed is for condenser s#0436
Mr. Cool mini split with an E1 error code. Code is for communication challenges. Indoor unit will come on and blower air before error code appears the cycles off. Outdoor unit will not make any attempt to operate. Tech measured voltage with the communication wire disconnected. Had power on indoor side but not outdoor. Suspect faulty control board in outdoor unit. Tech reached out to Mr.Cool for tech support with no response at time of departure. Will need to quote price on replacement of control board for outdoor unit.
Tech found no difficulties at this time.
Tech washed and serviced unit and found no challenges at this time.
Tech cleaned and serviced unit tech found no challenges at todays visit system is operating correctly at this time. Tech replaced 16x20x1 and 20x20x1 filter.