Albertson NC Heating & Air Conditioning Services
Local Reviews
for Albertson, NC
Customers say: The reviews exhibit a positive overall sentiment, with a significant number of reviews expressing satisfaction and praise for the services provided by Jackson and Sons. The positive reviews highlight aspects such as excellent service, polite and informative technicians, quality installations, and friendly and helpful office staff. The recurring themes in the positive reviews include professionalism, punctuality, and the ability to address customer concerns effectively. However, there are also a few negative reviews, which primarily focus on issues such as delayed response times, scheduling conflicts, and dissatisfaction with the quality of work. The negative reviews mention specific instances where customers experienced problems or were not completely satisfied with the services provided. Overall, the sentiment of the reviews is positive, with a slight inclination towards the positive side. The recurring themes in the positive reviews indicate that Jackson and Sons generally provides high-quality services and strives to meet customer expectations. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to work towards improving its services and addressing any issues that may arise.
Our Reviews by City
Excellent Service!
Terry - Albertson, NC 28508
Awesome work ,Great service !!!!!!!!
HUNT - Albertson, NC 28508
Luis was Great. He went out of his way to find and fix the problem. He was caring and very nice. Thank you Luis, l will for sure remember your name.
always willing to help, never making you wait too long
HUNT - Albertson, NC 28508
Its the Best !!!!
HUNT - Albertson, NC 28508
Always great service, trust worthy and honest.
excellent service
HUNT - Albertson, NC 28508
Great service !!!!!!! Noah is an excellent technician !!!!!!! Friendly, great personality and very knowledgeable and his work.
great service/professional technician
CULBERTSON - Albertson, NC 28508
Great service
James - Albertson, NC 28508
Great service and an outstanding technician
Knowledgeable, professional, and caring.
JOHNNIE - Albertson, NC 28508
heating aircondition system
JOHNNIE - Albertson, NC 28508
the men did a very good job.
great service
Johnny - Albertson, NC 28508
great service, very nice and professional
Jackie - Albertson, NC 28508
Great Service
Charone - Albertson, NC 28508
Ben was very thorough and customer friendly
Great Service. Fast Service.
Rodolfo - Albertson, NC 28508
great service
Mark - Albertson, NC 28508
Superior Service
JASON - Albertson, NC 28508-9422
Service technician very thorough. Does an excellent job in cleaning and servicing unit. Cleans up very well after he is done, very courteous and patient in answering questions, and has a great attitude. Always recommend Rodney and Jackson and Sons to anyone needing heating and air work.
great service
Mark - Albertson, NC 28508
Very good service
Herring - Albertson, NC 28508
Technicians very courteous and knowledgeable . Prompt and thorough.
Matthew L.
Uninstall unit
Tyler T.
Tech washed and serviced unit per service agreement, tech found no challenges at today’s visit, tech found uv bulb blown, tech left estimate for customer, customer was not home but dad let me inside home, the system is back up and running and holding a delta t of 20 degrees
Romario T.
Customer stated the system is heating properly. Tech checked wiring and thermostat connections, dip switch was engaged for enhanced mode for dehumidification purposes during the summer, no challenges with the system were found. Tech went into advanced settings and adjusted for the 2nd stage does not operate until the temperature differential is 2 degrees in either heat or cool mode and discarded comfort mode. The system will operate mainly on the first stage to prevent short cycles and better dehumidification, 2nd stage will operate if the set temperature drops below the set differential 2 degrees. Tech educated the homeowner about the modified setting on the thermostat and explained how the system should operate now, customer is going to monitor the system and see if the changes are more beneficial but currently is content. Tech went over today’s findings with Adam. warranty
Norman A.
I was called to unclog a toilet in the home. Provided service, toilet working properly.
Chris A.
Tech washed and serviced unit. Customer was not home and could not get up with customer. Tech found surge protector failed. Left estimates to extend PSA and surge protector. Could not get delta T. Did not have 24x24x1 filter to leave.
Chris A.
Tech washed and serviced unit. No challenges with unit at this time. Unit is older but no leaks and compressor ohming green. Replaced UV bulb. Unit is heating with a delta T of 19.
Mike A.
Provided quote for new system
Noah C.
Performed ESA on one system, found no challenges. Invested in ESA, todays first visit. System is heating properly.
Spencer C.
Tech found the Trane odyssey air handler is heating properly with both heat strips. The AC only system runs the entire back half of the store in the dining area and by the drink coolers. The supply temp is 83 on the system that is heating. This is not adequate to heat the entire store. Tech verified both systems are straight AC. The kitchen system is a heat pump but controls an area separate from the store tech recommends installing at least a 10KW heat kit in the AC only system. Breaker is a 15 and would need to be replaced with a 60, disconnect has the small 30 amp fuses and would need to be replaced with a nonfusible. Electrician would need to update the electrical before installing the heat kit. Tech emailed information to the contact .
Noah C.
Found no issues with system. Heat strip only, found system heating properly upon arrival. Did find other thermostat for heat pump turned off, causing only heat from heat strips on Trane system heating building. Turned other thermostat on. Both systems are heating. Could not reach Penny via phone to inform of findings.
Norman A.
Replace broken clean out and put concrete donut around it
Luis R.
Tech found one leg not getting power on heat strips. Tech found bolt was slightly loose. When tech turned disconnect off 1 leg arched. Tech tighted connection inspection is due. Tech informed customer on findings and on disconnect sparking. Cuswill have electrician look at it.
Norman A.
Made estimate for Fixing clean out drain and adding concrete donut to cover the clean out to prevent other issues
Landon C.
Tech preformed preventative maintenance and serviced both the split and mini split system. Upon arrival, tech notified customer of plumbing services. Customer would like to have plumber come out to take a look at challenges. Both systems are up and running with a delta t of 25 and 29.
Nick B.
Tech performed preventative maintenance and serviced system. Tech found no issues at this time. System is up and running with a delta t of 32.
Nick B.
Tech performed preventative maintenance and serviced system. Tech found no issues at this time. Customer is currently in hospital and unable to renew at this time. Daughter in law talked to joy about renewing when customer is back home from hospital.
Joseph C.
Tech found outdoor thermostat set to 45 degrees the lowered to 20 degrees to allow condenser to run in colder weather. Tech found no other challenges at this time.
Kenny C.
Performed ESA, no issues found at today’s visit. Tech serviced system, system is back on and cooling/heating.
Derek J.
Upon arrival tech was shown the mini split was barely moving any air due to a dirt blower wheel. Tech removed blower wheel and brushed and cleaned it, reinstalled and started system. System began moving more air. System is back operational at this time.
Derek J.
Upon arrival tech began replacing blower motor. Due to homeowner not being home tech jumped G to 24v and observed blower coming on at half capacity, Added Y1 to 24v and compressor and outdoor fan came on also. Tech also had homeowner adjust temp through app nd system ran. Informed homeowner that blower was coming on but to cycle through operations at thermostat to ensure everything comes on. System is back operational at this time.
Derek J.
Upon arrival tech was informed that system outside was running but could not feel any air coming from vents over the weekend so homeowner turned breakers off. Tech turned breakers back on and gave system a call from the thermostat. Found compressor and od fan coming on but not blower motor. Checked for 24v and 240v at motor and it was receiving both which indicates a failed motor. Homeowner approved replacement of motor under warranty. Breaker is left off at disconnect beside unit until motor can be replaced.
Chris A.
Tech washed and serviced unit no challenges found at this time. Replaced a 24x24x1 filter. Unit is cooling with a delta T of 16.
Kyle W.
Cycled system found suction pressures slightly low at 120PSI. All components operating properly. Found dining room filters clogged. Replaced filters and monitored pressures. Suction pressure increased to 138PSI and system is now operating within specs with a changeover of 17. Verified compressor contactor is not welding shut. Verified system is draining properly as well. Set thermostats to 70 per request.
Kyle W.
Replaced compressor/bi-flow filter drier. Installed surge protector. Passed positive pressure test and pulled vacuum. Charged with 7lbs 3oz of R410a. System is up and cooling.
Kyle W.
Found dining room system completely frozen upon arrival. Disconnect is pulled at condenser. Unable to thaw due to store closing shortly after tech arrived. AC only system. Left fan to ON position. Coil will need to thaw overnight and we will return as soon as possible. Spoke with Penny.