Jackson and Sons has provided full-service residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services in Clinton,, NC since 1974.
Read our reviews to learn why your neighbors call us first for their home and business comfort needs in Clinton,, NC, then call us at 919-734-9611 to see what we can do for you.
Local Reviews
for Clinton,, NC
Our Reviews by City
Jackson & Son’s Heat / A/C… the best!!
Laverne - Clinton, NC 28328
For nearly two weeks, I lived without heat. Finally, I got heat today… I called, Jackson & Sons & Jerry, was able to successfully help me. I expressed; the horrible way I was treated by a warranty company and that I was so cold. I cannot brag enough about Nate from Jackson & Sons. I received top of the line service and he explained to me, the issue that he found with my system, along with; awesome pricing. This company is in high demand and I can clearly see why.
Repair call
EATON - Clinton, NC 28328
Great response and service
Excellent Superb Service!!!
ROBERT - Clinton, NC 28328
The Service technicians were knowledgeable & thorough. We appreciate the friendly and great service we received.
Great
William - Clinton, NC 28328
Was pleased with service
Great
LARRY - Clinton, NC 28328
Very excellent job done ,Thank you Logan Kelly 👏
Great
HANNAH - Clinton, NC 28328
Great Service
SANDRA - Clinton, NC 28328
Amazing customer service! Our tech Brandon was polite and extremely knowledgeable. Highly recommend.
Great Service
BETTY - Clinton, NC 28328
We always receive great service from Jackson & Sons.
Professional service
Chris - Clinton, NC 28328
The service technician, Noah, was very professional. He explained the service he was to perform and then, reviewed his report with us.
Not Prepared
RC - Clinton, NC 28328
Came unprepared to complete service. Requires another service call with a charge to charge AC unit
Great work and very professional
Travis - Clinton, NC
Excellent service with a very quick response to our service request.
Ray - Clinton, NC 28328
Great service !
WANDA - Clinton, NC 28328
technician was very courteous, informative and efficient. performed his service call well and kept us informed of what he saw and noted.
Great Service.
DIANE - Clinton, NC 28328
Explanations of the service provided was well explained.
Awesome Service
3HC - Clinton, NC 28328
Great service & service technicians
Betty - Clinton, NC 28328
Awesome Service
3HC - Clinton, NC 28328
Great
LARRY - Clinton, NC 28328
Job well done 👏 thanks for your SERVICES
great service
3HC - Clinton, NC 28328
Great Company with great team of professionals.
BETTY - Clinton, NC 28328
Excellent service every time
Great Company with knowledgeable Technicians.
BETTY - Clinton, NC 28328
Always professional!
WANDA - Clinton, NC 28328
Excellent service...always professional
He did a good job
RONALD - Clinton, NC 28328
Great Service check Up
Telma - Clinton, NC 28328
Loved it.. I was kept informed on all of the details from beginning to end definitely appreciate the recommendations
Good service, friendly team
CLINTON - Clinton, NC 28328
Team was very concise with what was going on. Rec. Staff shared what we knew was going on and they did a great job.
Nate L.
Upon arrival, the outdoor fan was running continuously with no call from the thermostat. Tech found the outdoor fan mis-wired. The L2 wire from the outdoor fan motor was wired to the line side (bottom) of the compressor contactor, causing the outdoor fan motor to be energized continuously. Tech also found the thermostat blank. Tech traced issue to blown low voltage fuse. Tech quoted $86.06 to locate and repair low voltage short. Customer approved. Tech traced low voltage short on defrost thermostat wire rubbed through on heat pump chassis (ground). Tech used electrical tape to repair damaged wire and prevent low voltage short. Tech also corrected outdoor fan wiring during repair to low voltage wiring. After making repair, tech replaced low voltage fuse and tested. System is back up and heating properly at this time. Thermostat satisfied from 65°F to 72°F before departure. Customer invested in PSA for 1 system. Tech collected $493.25 by credit card for house call/diagnostic fee, locate
Romario T.
Tech found thermostat shutting off/resetting in the middle of operation, tech checked both compressor contactor and heat strip contactor, both contactors are full of spider web. Tech recommended replacing both compressor contactor and heat strip contactor and old thermostat with a focus Pro 5000. old thermostat was malfunctioning during testing operation, tech suspects contactors internally shorted thermostat after so many resets. UPA Dennis approved repairs. Tech strongly encouraged homeowner to consider system replacement. Homeowner will talk to husband about it, System needs maintenance to be performed, tech informed costumer about our ESA Maintenance and the importance of keeping the system clean. Evaporator coil needs cleaning. Costumer will contact office once she has spoken with husband first. System is operating properly at this time.
Kyle W.
13V FOUND AT CALL FOR COMPRESSOR. REPLACED FAULTY ECOBEE TSTAT UNDER WARRANTY. INVESTED IN ESA 1 SYSTEM. RE-STOCK FP5000. SYSTEM BACK UP AND HEATING.
Donald S.
Dehumidifier is throwing code 010. Currently it is too dry to run system inside building is 32 percent Lowest setting is 40 and could not get in contact with tech support while reading literature about putting system in a test mode Suspect maintenance pushed contactor in to test amps and solenoid was not activated so the system pumped itself down. We may need to return if does not clear on its own.
Tyler M.
Upon arrival receptionist showed me the door panels to the rooftop package unit that had been retrieved. She stated that the during the last wind storm the panels flew from the roof, rain had gotten into the unit and into the ductwork causing water to come through the ceiling. She stated that the system had been running poorly and that the electric heat was running constantly as well as the system freezing up. I climbed onto the roof and inspected why the panels had come off. I found all the screws laying on the roof. I tested one of the screw holes and found it to be stripped. I further tested the remaining screw holes and they were also stripped. It seems that the panels were not secure enough due to the screws not sinking into the metal. Therefore when the heavy wind came through it caused the doors to easily be removed. I installed the door panels back onto the unit and used larger screws as well as made new screw holes to ensure that the panels were secured properly. I also te
Matthew L.
Homeowner stated both systems are blowing cold air, so he switched upstairs and downstairs thermostats over to emergency heat mode. Says Generac was flashing earlier. Tech started on downstairs system since he was more concerned about that one. Tech found defrost board on downstairs system flashing “normal” code, but contactor was not pulled in. Tech disturbed connection on high pressure switch to board and contactor chattered, but did not pull in. Tech ohmed pressure switches and found them to be good. Tech diagnosed broken high pressure switch connection internal to defrost board. Recommended replacing failed defrost board. Tech called for heating on upstairs system. Outdoor unit did not turn on after time delay and defrost board flashed high pressure lockout. Ohmed both pressure switches and found them good. Tech cycled low voltage power to upstairs outdoor unit and unit turned on without issues after delay. Tested defrost. Upstairs system is back heating without challenges. D
Donald S.
System with serial number 3212XUR1H needs start kit dual run capacitor and possibly a compressor . Drain pan is also broken . Due to age of equipment tech does not recommend repairs. Compressor is likely to fail shortly after replacing components. System size may need to be increased due to load of building such as kitchen and refrigerators. System with serial number 3222m6r1h (unit by drive thru) needs a dual run capacitor,blower capacitor and need to monitor outdoor fan amps after repair. (It’s possible replacement of capacitor will allow fan motor to run without overheating) Compressor is in good health and replacement of system is possible to delay with repairs.
Donald S.
Replaced inducer system back to heating
Jesse J.
Upon inspection tech found kitchen/cashier unit fan not operating, but compressor operating. Unit overheated and shut down before tech could turn off breaker. With further inspection tech found dual run capacitor swollen and not reading. Tech also found blower capacitor weak and contactor dark and pitted, both documented from previous inspection. Recommend replacing capacitors and Demand Tech to inspect compressor and fan once unit cools down. Tech disconnected the y circuit on unit and set thermostat to emergency heat to give store heat. Upon inspection of office/ bathroom unit tech found the start capacitor and relay malfunctioning causing compressor not to operate. Recommend replacing start kit. Tech disconnected the y circuit and set thermostat to emergency heat to give store heat. Tech has attached estimates for needed repairs. Further repairs may be needed after inspections of compressor and fan. Due to age and list of repairs needed tech will set up a free quote for replacing bo
Matthew L.
Tech found compressor noise after CMA was due to a line voltage wire connector broken off of compressor contactor. Tech replaced connector and tested system. Compressor is back operating normally with no further challenges. No service call fee per Adam for follow up, but tech did bill for minor repair fee $86.06 plus tax to repair connection.
David S.
Tech preformed Cma inspection on 4 split systems. On old dehumidifier system tech had to reset blower breaker to clear code and to get system to start. Tech couldn’t get issue to duplicate. System is operating at this time. The new dehumidifier system has an internal short with condenser fan motor. Motor is 460v 1/2 to 1/3 hp motor. Office is verifying availability and price. Laboratory unit compressor is making scrubbing noice at compressor, possible mechanical failure. Recommend Demand tech to further diagnose.
Luis R.
Tech found rollout safety switch was tripped tech reset safety switch and unit started up no issues tech did find orange flame on the left side of the 3 burners indicating heat exchanger is leaking office will have to quote heat exchanger and see if it s under warranty and call customer let them know customer does have covid so tech did not enter home unit is running but tech can not guarantee for how long with the rollout switch and the leaking heat exchanger
Matthew L.
Tech found breaker for smaller Trane gas pack for front of office in the off position after service. Tech checked unit and turned breaker back on. System is back heating. Disconnect for larger unit with serial number ending in 1989L is off due to inducer draft motor being on order. Tech unplugged inducer motor and turned disconnect back on so larger unit can still run in cooling if necessary while inducer is on order. Service warranty.
David S.
Tech found outdoor fan capacitor weak. Recommend replacing capacitor. Tech returned to replace capacitor per approval by Chris Medlin.
Jesse J.
Tech found inducer capacitor weak. Capacitor rated at 2 mfd. Reading at .997 mfd. Recommend replacing. Approved to replace by Chris Medlin. Tech preformed CMA inspection on two gas pack units. Customer gave approval to order inducer motor diagnosed from previous visit in December.
Ryan S.
tech replaced ignition control board due to previous diagnosis, after installing board tech tested unit operation and system is heating properly. tech found a lot of rust and corrosion on heat exchanger but does not see any blowback in burner assembly explained to customer that heat exchanger condition with be a problem in the future. customer is aware
Jesse J.
Tech preformed CMA inspection on two package heat pumps. Both systems operating correctly at this time. Tech did notice some damage to condenser coil on daikin unit but does not suspect any challenges from this. Will monitor.
Matthew L.
gas pack was heating on arrival,. tstat was satisfied at 77 house is one zone with one tstat. upstairs has one return grille and one supply vent customer reported upstairs was cold. recently had guest staying upstairs and tech found supply was completely closed
Jesse J.
Tech preformed CMA inspection on two package units. Entrance unit had challenges with blower staying on even with no call for it. Tech diagnosed bad blower motor and module. Recommend replacing. Tech has attached estimate to invoice. Game room unit is operating correctly at this time.
Jesse J.
Tech preformed CMA inspection on two units. Both units are operating correctly at this time.
Jacobo C.
JACOB AND JUAN REPLACED A TRANE GAS PACK
Logan K.
Tech is servicing a supply grille.
Kyle W.
TUNE UP (2) RUUD SPLIT HEAT PUMP SYSTEMS
Matthew L.
Tech is servicing a Trane gas pack.
David C.
DAVIS C REPLACED A 2 TON CARRIER PACKAGED HEAT PUMP
