Jackson and Sons has provided full-service residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services in Clinton,, NC since 1974.
Read our reviews to learn why your neighbors call us first for their home and business comfort needs in Clinton,, NC, then call us at 919-734-9611 to see what we can do for you.
Local Reviews
for Clinton,, NC
Our Reviews by City
Excellent service
Mary - Clinton, NC 28328
Great service!
3HC - Clinton, NC 28328
Great Technician
Carolyn Roth - Clinton, NC 28328
Very pleased with this technician's manner and work. Unlike tech last spring, he put on booties when he came into the house. Also cleaned filters which last tech did not. Spent much longer doing the work which leads me to believe last tech did very little during the spring maintenance.
Excellent service
Cynda - Clinton, NC 28328
Would recommend to friends n family n anyone else gerat service
Excellent service
JEFFERSON - Clinton, NC 28328
Expedient work
Excellent service!
COITE - Clinton, NC 28328
Landen was very courteous and helpful for my home’s service visit. I appreciate his professionalism!
Excellent Service, Informative, Respectful, and Personable!
Shannon - Clinton, NC 28328
Excellent Service
Michael - Clinton, NC 28328
The Gentleman they sent to the church to check our Air Conditioner was very knowledgeable and professional. I recommend this company Highly
Great service!
3HC - Clinton, NC 28328
Great Service!
3HC - Clinton, NC 28328
Periodic check up
EATON - Clinton, NC 28328
Number in customer service
Great Service
PEARSON - Clinton, NC 28328
Excellent Service
Mary - Clinton, NC 28328
Luis was extremely nice and professional Highly Recommended Jackson &Son
Excellent service
Cynda - Clinton, NC 28328
I would recommend Jackson n son's to everyone they are courteous and professional
Excellent service
Tricor - Clinton, NC 28328
Jackson & Son’s Heat / A/C… the best!!
Laverne - Clinton, NC 28328
For nearly two weeks, I lived without heat. Finally, I got heat today… I called, Jackson & Sons & Jerry, was able to successfully help me. I expressed; the horrible way I was treated by a warranty company and that I was so cold. I cannot brag enough about Nate from Jackson & Sons. I received top of the line service and he explained to me, the issue that he found with my system, along with; awesome pricing. This company is in high demand and I can clearly see why.
Repair call
EATON - Clinton, NC 28328
Great response and service
Excellent Superb Service!!!
ROBERT - Clinton, NC 28328
The Service technicians were knowledgeable & thorough. We appreciate the friendly and great service we received.
Great
William - Clinton, NC 28328
Was pleased with service
Great
LARRY - Clinton, NC 28328
Very excellent job done ,Thank you Logan Kelly 👏
Great
HANNAH - Clinton, NC 28328
Great Service
SANDRA - Clinton, NC 28328
Amazing customer service! Our tech Brandon was polite and extremely knowledgeable. Highly recommend.
Great Service
BETTY - Clinton, NC 28328
We always receive great service from Jackson & Sons.
Professional service
Chris - Clinton, NC 28328
The service technician, Noah, was very professional. He explained the service he was to perform and then, reviewed his report with us.
Not Prepared
RC - Clinton, NC 28328
Came unprepared to complete service. Requires another service call with a charge to charge AC unit
Kyle W.
RTU 3. STATED BACK OFFICES GET TOO HOT AND MAIN HALLWAY TOO COOL. CLOSED BACK OFFICE SUPPLY DAMPERS TO APPROXIMATELY 25%. FOUND MAIN HALLWAY DAMPERS CLOSEST TO THERMOSTAT ALMOST COMPLETELY SHUT. OPENED TO APPROXIMATELY 50%. THIS WILL HELP BALANCE AIRFLOW. SYSTEM HEATING PROPERLY. FOUND SYSTEM NOT HEATING DUE TO FAILED INDUCER MOTOR. HEAVY RUST THROUGHOUT HEAT EXCHANGER. REPAIRS NOT RECOMMENDED DUE TO AGE/OVERALL CONDITION. SPOKE WITH RICKY. HANDED OVER TO CHRIS.
Jesse J.
Tech preformed CMA INSPECTION on 3 Split Systems. Upon arrival tech was informed that system #3 and system #2 were not cooling. Upon inspection of System #3 ( kitchen unit) tech found evaporator coil did have a leak. This was verified through electronic leak search. System pressures were also low. Tech also found that the ductwork was crushed in several places. Due to age of unit and ductwork challenges, tech recommends replacing system and ductwork. Repositioning of unit is also highly recommended. During Inspection of System #2 ( dining room) tech found that system hard a hard lockout fault, tech reset system and found that system locked out on low pressures fault. Tech found system was low on refrigerant due to a leak in the evaporator coil. Tech also found that the fan capacitor is in need of replacing. Tech has attached estimate for capacitor replacement to invoice. Office will quote out price for replacing evaporator coil. System #1 is operating correctly at this time. Tech has a
Ricardo T.
Tech washed and serviced outside unit and found challenges at this time.
Kyle W.
FOUND 24V WIRE DISCONNECTED FROM TRANSFORMER. RE-CONNECTED AND CYCLED SYSTEM WITH NO FURTHER CHALLENGES.
Josh C.
Performed routine maintenance on Gas Pack per energy savings agreement. Tech found the system to be operating properly at the time of service. Both heating and cooling are operational at this time. The delta t observed at todays visit was 20 degrees. One challenge noted by the tech was that the dual run capacitor was testing weak. It read 40.1 and is rated for 45 +- 5%, meaning the lowest it could read in spec would be 42.75. Tech recommended replacing to avoid any potential service calls or wear and tear on major components. After discussion the customer decided against replacing at this time. Tech added estimate for their review.
Spencer C.
Tech performed inspection and filter change on 4 gas packs. Tech found burnt capacitor common wire for compressor on Gas Pack 2. Common terminal melted off capacitor. Compressor failed megohm test. Evaporator coils are corroded showing signs of a leak in the near future. Tech repaired wire and replaced capacitor, but recommends looking into replacement. Tech found system 1 drain line clogged due to weeds and grass growing in drain. Tech cleared drain line and recommends calling someone to kill the weeds. Tech also found weak spots in heat exchangers indicating a crack in the near future. Tech found systems 3 and 4 operating properly. All systems are operational at this time
Ricardo T.
Tech performed maintenance per energy savings agreement. Tech could not get a reach homeowner to collect for PSA will have to contact them for renewal. Emailed energy savings agreement and dropped off 20x25x1.
Ricardo T.
Tech performed maintenance per energy savings agreement. Homeowner was not home at todays visit. Tech meghaohmd compressor failing in the red as well with leaking evaporator coil tech uploaded pic and video to service titan also when arrived jumped thermostat wiring to cool mode fan only spun but compressor was not running. Tech could not reach homeowner to inform about issue tech would advise against repair and set up field supervisor to take a second look at unit. Left 20x25x1 filter in storage room.
Ricardo T.
Tech performed maintenance per energy savings agreement. Replaced 16x20x1 filter. Suggested adding plasma pure air to homeowner she stated is interested maybe at a later time due to funds.
Anthony B.
Actually completed back in July but we just caught it in October.
Luis R.
tech replaced induced draft assembly previously found failed once replaced unit started up no issues unit is operating properly at this time
Luis R.
Upon arrival tech was informed hair salon was unit not heat unit still needs repairs made Deanne informed tech she thought the repairs were already made tech informed coil will need replacing to heat properly
Matthew L.
Tech found inducer wheel torn apart. Checked heat exchanger and found no challenges. Unplugged inducer for now. Tech quoted $1358.86 to order non stock inducer assembly. System is 10 years old. No housecall per Premium agreement.
Campbell C.
Tech found no difficulties at this time. Homeowner extended Psa. Tech was unable to wash outside unit due to not enough hose. Please return with hose reel to finish.
Campbell C.
Tech found no difficulties at this time. Tech was unable to enter home.
Campbell C.
Tech found no problems at todays visit.
Noah C.
Upon arrival customer stated system has been making a rattling noise and sometimes makes a noise when shutting off. Tech inspected system and found proper operation, tech tightened some screws around the top of unit. Also found drain trap making a noise from air being inside trap. Tech found no challenges during visit, system is operating properly. Collected $87.00 plus tax per house call fee.
Kyle W.
FOUND REVERSING VALVE WIRING DISCONNECTED. RE-SECURED WIRING PROPERLY SYSTEM BACK UP AND COOLING. SPOKE WITH JERRY NO CHARGE.
Ronnie P.
Tech performed ESA on 3 systems. Tech found no challenges with either system. All capacitors tested within specs. All amperages were not close to max amperage. Crawlspace was dry. Homeowner has 2 dehumidifiers, they both tripped, tech pressed GCFI on outlet to reset and both dehumidifiers are working properly at this time. Tech began installing union on line, tech cut too much PVC so demand tech was dispatched to aid with re installing union. Tech tested with water to verify proper drainage. All systems are working properly at this time.
Matthew L.
Tech replaced all flex duct in crawlspace. Did not alter original design. Ran 12” for return. Ran 12” supply yo Y fitting. Ran 10” for each branch off Y. Ran new 10” crossover duct. Collected for repairs. Tech found main sewer drain disconnected under house. Tech recommends they call a plumber. Tested delta t after finishing duct. Delta t is 22. Customer invested in MPA. First video in 6 months.
Matthew L.
Entirety of flex duct under double wide needs to be replaced. All of it is in poor condition and laying on the crawlspace floor. The crossover duct of 10” flex runs for 12 feet and is torn and collapsed. Supply duct that runs from unit to Y fitting is 12” supply flex for 5 feet. First branch off of Y fitting is 10” flex running for 3 feet. It is torn loose from Y fitting. Second branch off Y fitting is 10” flex that runs for 15 feet. It is intact, but crushed and somewhat restricted. Laying on floor with evidence of water damage. 12” supply flex that feeds Y fitting from unit runs 5 feet and is torn and collapsed. Most supply air is blowing under the house. 12” return runs for 15 feet. It is crushed and restricted but intact. Tech has no 10” flex to replace crossover duct. Need 30 feet of 10” flex and 20 feet of 12” flex to replace all flex duct. Unit is a 3 ton for double wide with a single 12” return. Need to price changing transitions from unit to duct from 12” to 14”. Sup
Matthew L.
Tech found system not cooling due to a failed and swollen up 45/5uf dual capacitor. ComfortSite reports valid warranty. Tech quoted warranty price for capacitor. Customer approved. System is back cooling at this time. No housecall per Premium agreement.
Kyle W.
FOUND TSTAT SHOWING WI-FI NOT CONNECTED ALERT. DISMISSED ALERT. FOUND SCHEDULING TURNED ON CAUSING TSTAT TO SET AT 85 CERTAIN TIMES OF THE DAY. REMOVED SCHEDULING PER REQUEST. CYCLED AND MONITORED SYSTEM OPERATION WITH NO CHALLENGES.
Ricardo T.
Tech performed maintenance per energy savings agreement tech found capacitor testing weak tech recommended replacing homeowner approved installation of turbo 200 tech installed and collected 379.94 via $300 cash and $79.94 card. System is operating correctly at this time.
Landen H.
Tech washed and serviced unit and found no challenges at this time customer extended psa monthly. Call tomorrow for card information for Monthly draft.
