Chinquapin NC Heating & Air Conditioning Services
Jackson and Sons has provided full-service residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services in Chinquapin, NC since 1974.
Read our reviews to learn why your neighbors call us first for their home and business comfort needs in Chinquapin, NC, then call us at 919-734-9611 to see what we can do for you.
Local Reviews
for Chinquapin, NC
Customers say: The reviews exhibit a positive overall sentiment, with a significant number of reviews expressing satisfaction and praise for the services provided by Jackson and Sons. The positive reviews highlight aspects such as excellent service, polite and informative technicians, quality installations, and friendly and helpful office staff. The recurring themes in the positive reviews include professionalism, punctuality, and the ability to address customer concerns effectively. However, there are also a few negative reviews, which primarily focus on issues such as delayed response times, scheduling conflicts, and dissatisfaction with the quality of work. The negative reviews mention specific instances where customers experienced problems or were not completely satisfied with the services provided. Overall, the sentiment of the reviews is positive, with a slight inclination towards the positive side. The recurring themes in the positive reviews indicate that Jackson and Sons generally provides high-quality services and strives to meet customer expectations. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to work towards improving its services and addressing any issues that may arise.
Our Reviews by City
Great service
Christian - Chinquapin, NC 28521
Excellent service!
Christian - Chinquapin, NC 28521
Our technician was great!
Great Service
Thomas - Chinquapin, NC 28521
Rodney has wend above & beyond to help us , couldn't ask for anyone any better, Mike, Wayne, & Derek all very professional & helpful. They kept their worksite clean, removed all trash & was very mindful of keeping the floor clean on the inside. I appreciate their professionalism & ability to answer question & taking time with me & not making me feel like "just a number".
Alex R.
Found a busted water line going to the house. Cut out broken section and replaced it with new pipe.
Logan P.
Tech performed service on goodman package unit. Delta t is within specification and customer is satisfied with today’s service. Found no challenges at todays visit.
Mike A.
Customer not home, emailed “to daughter
David S.
— Customer states system is not satisfying on heat mode. System only blows cold air. — Compressor and outdoor fan run with call from thermostat. Signs of freezing at suction line, indicating probable low refrigerant charge. Pressures confirm low refrigerant levels. Observed signs of leaking from low pressure service port. — Recommend performing system leak search to identify source of refrigerant loss. Provided estimate for leak search. — System uses obsolete R22 type refrigerant, with a system capacity of 7 lb. Tech does not stock R22 on truck, and may not have enough on hand to recharge system to satisfactory levels. Provided estimate for 4 lb of R22. If customer elects to charge system, there is no guarantee on how long system will operate until it leaks back out to levels unable to work properly. — Customer gave verbal approval for leak search so she can make a more informed decision on how to proceed. Tech confirmed loose schrader valves at service ports & tightened as appropr
Norman A.
Change out element and thermostat
Chris M.
Came to quote water heater 50 gallon lowboy… may have to use a 4o gallon lowboy due to space… also quote water heater repair
Norman A.
Install three new hose bibs
Spencer C.
Tech found blower motor not running with 24v at g. Tech found blower was ran off a sequencer and found 24v at sequencer but no high voltage. Tech replaced sequencer with a relay and found blower running properly. Tech informed customer that unit is 24 years old in overall poor condition. Customer only wants system repaired.
Joseph C.
Tech found breakers off upon arrival customer stated that another company said system was void of refrigerant. Tech found system running at correct pressures and delta t, only challenge tech found was filter was dirty and could have been causing system to freeze, duct system is old but metal ducts are still intact.
Landen H.
Tech washed and serviced unit and found compressor to be starting to puller higher amps on start up tech recommended hard start to lower start amps and extend life of compressor. Customer would like to wait till next visit. Unit is up and cooling with a delta t of 21. Customer extended psa via master card.
Kenny C.
Performed ESA, tech washed and serviced unit. Discussed plasma air.
Bryce C.
Emailed customer quote, has to think on it
Kyle W.
FLOORS HAVE ROTTED IN SOME AREAS OF HOME AND CURRENTLY ARE BEING REPAIRED. AREAS OF ROT MOSTLY LOCATED NEAR DUCT LINES. DUCT SYSTEM IS IN OVERALL POOR CONDITION DUE TO AGE. LIKELY LEAKING/SWEATING. HANDED OVER TO FIELD SUPERVISOR.
Kenny C.
Performed ESA, tech installed plasma air after homeowners approval.