Looking for a reliable heating and air company in Eastern North Carolina? Look no further than Jackson & Sons! Our team of experts is dedicated to providing top-of-the-line air conditioning and heating repairs, replacements, new installations, and maintenance in Dudley, NC. We're not just a heating and air company, either - we also offer indoor air quality products, ductwork repair and installation, and dryer vent cleaning. Our team is highly trained and knowledgeable, and we strive to offer same-day service whenever possible. Plus, with our commitment to being the top-rated HVAC company in Eastern North Carolina, you can trust that you're in good hands when you choose Jackson & Sons.
In business since 1974, we care about our community - and we're confident that you'll be able to see that dedication in our work. Don't just take our word for it, either - read through the reviews below from other satisfied customers near you to learn more. When it comes to choosing a heating and air company, the decision is clear: choose Jackson & Sons. Call us today at (980) 223-0791
to get started!
Recent Jobs and Reviews in Dudley, NC
Rated 4.9 out of 5 stars based on 121 customer reviews
Customers say: The reviews exhibit a positive overall sentiment, with a significant number of reviews expressing satisfaction and praise for the services provided by Jackson and Sons. The positive reviews highlight aspects such as excellent service, polite and informative technicians, quality installations, and friendly and helpful office staff. The recurring themes in the positive reviews include professionalism, punctuality, and the ability to address customer concerns effectively.
However, there are also a few negative reviews, which primarily focus on issues such as delayed response times, scheduling conflicts, and dissatisfaction with the quality of work. The negative reviews mention specific instances where customers experienced problems or were not completely satisfied with the services provided.
Overall, the sentiment of the reviews is positive, with a slight inclination towards the positive side. The recurring themes in the positive reviews indicate that Jackson and Sons generally provides high-quality services and strives to meet customer expectations. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to work towards improving its services and addressing any issues that may arise.
Dudley, NC at a glance
Jackson & Sons has completed 25 jobs in Dudley, NC between February 2025 and March 2025.
The 25 customer reviews shown here average 4.8 out of 5.
The most recent job was on March 14, 2025.
Jackson & Sons completed its first job in Dudley, NC in September 2016.
Nestor Alvarez serviced our Trane unit earlier this month. He was completing his training, at that time. Nestor was very professional. He will be an asset to Jackson and Sons. Thank you Nestor.
Terry
- Dudley, NC 28333
Very Happy With the New Plumbing Division
I’m very happy Jackson and Sons has added a plumbing division. Their technicians are always very knowledgeable and service oriented. Norman Adubato was excellent.
Terry
- Dudley, NC 28333
Great ServiceClyde
- Dudley, NC 28333
Great
Absolutely excellent service.
HB
- Dudley, NC 28333
Outstanding service
We are so pleased with the manner of service and the respect that was shown will recommend your company to anyone thank you so much
Roverta
- Dudley, NC 28333
Great service. Prompt!
Very knowledgeable. Very polite. Highly recommended.
Robert
- Dudley, NC 28333
Great Service!
He was prompt, very pleasant, and helpful.
Thomas
- Dudley, NC 28333
GoodCleveland
- Dudley, NC 28333
Excellent service
He was real nice and respectful. He was able to answer any questions I had without hesitation. He explained what he had done and the results of the maintenance.
Brenda
- Dudley, NC 28333
Great Service
Quick and friendly service.
Bob
- Dudley, NC 28333
Excellent service!
Nick is extremely knowledgeable and proficient.
BOWDEN
- Dudley, NC 28333
Great service, came out same day I called Kaitlyn
- Dudley, NC 28333
Excellent Service JUANITA
- Dudley, NC 28333
good
Aidan was very personable an easy to work with
Cleveland
- Dudley, NC 28333
Good and timely service
Matt was conscientiousness and had a good work attitude.
Cleveland
- Dudley, NC 28333
Excellent!!!
Thanks for sending Josh out.
Sharon
- Dudley, NC 28333
Excellent service!
Technician
Was very courteous and explained what he was doing.
BRYANT
- Dudley, NC 28333
Great Service
Logan is a very personable young man who is very particular about his work.
Bob
- Dudley, NC 28333
Professional tech
Very nice tech, fast and professional.
SCHAFFTER
- Dudley, NC 28333
Very good
Bryce is knowledgeable and pleasant.
FAISON
- Dudley, NC 28333
Very good
Joseph was polite and quite a personable young man.
FAISON
- Dudley, NC 28333
Excellent Service
The service was excellent! The young man very professional.
WILSON
- Dudley, NC 28333
Timely Service PONCE
- Dudley, NC 28333
Timely Service PONCE
- Dudley, NC 28333
Great Service!
Norman was very insightful and extremely practical for our family.
Jordan
- Dudley, NC 28333
Job Locations
Logan P.
Tech performed service on arcoaire gas package unit.
Tech was unable to perform inside work due to customer request. Also, left estimate for today is maintenance agreement renewel day.
Tech left pen and notepad as well as (1) 20x20x1 filter at front door.
Found no other challenges at today’s visit.
Dudley, NC 28333
Spencer C.
Tech performed ESA service and replaced filters. System is new and has no issues at this time.
Dudley, NC 28333
Spencer C.
Tech performed ESA service and replaced filters. System is new and has no issues at this time.
Dudley, NC 28333
Spencer C.
Tech performed ESA service and replaced filters. System is new and has no issues at this time.
Dudley, NC 28333
Spencer C.
Tech performed ESA service and replaced filters. System is new and has no issues at this time.
Dudley, NC 28333
Spencer C.
Tech performed ESA service and replaced filters. System is new and has no issues at this time.
Dudley, NC 28333
Spencer C.
Tech performed ESA service and replaced filters. System is new and has no issues at this time.
Dudley, NC 28333
Spencer C.
Tech performed ESA service and replaced filters. System is new and has no issues at this time.
Dudley, NC 28333
Spencer C.
Tech performed ESA service and replaced filters. System is new and has no issues at this time.
Dudley, NC 28333
Spencer C.
Tech performed ESA service and replaced filters. System is new and has no issues at this time.
Dudley, NC 28333
Nestor A.
Tech performed maintenance service on a split system.
Tech found capacitor running really weak for the compressor side (21.10/45) value.
Tech recommended replace the capacitor but customer didn’t approve.
Customer will call the office for PSA renewal.
Dudley, NC 28333
Nestor A.
Tech performed maintenance service on a carrier package unit.
Not other challenges at today visit.
Delta t is within specifications.
Dudley, NC 28333
Norman A.
Replaced rear hose bib
Dudley, NC 28333
Logan P.
Tech performed service on carrier split system.
Delta t is within specification and customer is satisfied with today’s service.
Found no other challenges at today’s visit.
Dudley, NC 28333
Audonel G.
(Duct Only) Install New Duct System 2.5 Tons W/Return Includes Plasma Air Quantity: 1
Dudley, NC 28333
Audonel G.
(Duct Only) Install New Duct System 2.5 Tons W/Return Includes Plasma Air Quantity: 1
Dudley, NC 28333
Audonel G.
(Duct Only) Install New Duct System 2.5 Tons W/Return Includes Plasma Air Quantity: 1
Dudley, NC 28333
Audonel G.
(Duct Only) Install New Duct System 2.5 Tons W/Return Includes Plasma Air Quantity: 1
Dudley, NC 28333
Josh W.
Tech returned and replaced inducer draft motor, techs checked full cut system on and cycled system operation, techs swapped high found no issues with system at this time. Bill has been payed already.
DUDLEY, NC 28333
Norman A.
Replace left side of house hose bib
Dudley, NC 28333
Logan P.
Tech performed service on trane package unit.
Customer renewed maintenance plan.
Delta t is within specification and customer is satisfied with today’s service.
Found no other challenges at todays visit.
Dudley, NC 28333
Joseph C.
Tech performed ESA on 1 system, found no challenges at today’s visit system is operating properly. Customer was not home at today’s visit stated he will call back in to renew agreement, tech didn’t have any filters will need to return and drop of 2 20x30x1 filters.
Dudley, NC 28333
Jerry H.
Tech performed maintenance service on trane package unit.
Tech couldn’t get access to ductwork due to ductwork enclosed in garage.
Customer renewed esa plan.
Tech set up plumbing to replace hose bib.
Delta t is within specifications.
Dudley, NC 28333
Matthew L.
Tech performed ESA. Found no issues. Tech recommends adding surge protection to system to prevent potential damage from lightning strikes and power surges. Customer approved.
Dudley, NC 28333
Landen H.
Tech washed and serviced unit and found unit to be extremely dirty tech pulled and throughly cleaned blower along with evap coil tech installed new condenser fan blade found a previous service call unit is up heating properly after todays visit. Check was written for more then amount owed credit account for next purchase.
