Jackson and Sons has provided full-service residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services in Dudley, NC since 1974.
Read our reviews to learn why your neighbors call us first for their home and business comfort needs in Dudley, NC, then call us at 919-734-9611 to see what we can do for you.
Local Reviews
for Dudley, NC
Our Reviews by City
Great service
Tommy - Dudley, NC 28333
Great service
Good service
ANGELINE - Dudley, NC 28333
Arrived on time and did a good job with installation.
Survey
ANGELINE - Dudley, NC 28333
Excellent work. Analyzed the situation at hand and went to work. He was very courteous and knew his job well. I would want him to be my service technician again. I have confidence in his work.
service
Willie - Dudley, NC 28333
Very professional.
Fast service on a 95 degree afternoon!
PATTI - Dudley, NC 28333
The service from the minute I made the call to Jackson & Sons to the completed repair was timely and professional. I am so very happy with the service the company provides. The technician, Kyle, was top notch! as well!
Very pleased with service
BOBBY - Dudley, NC 28333
Great service
SHANA - Dudley, NC 28333
Very satisfied
Excellent service
CHUCK - Dudley, NC 28333
Very professional employee. Fast service
Great service
DANIEL - Dudley, NC 28333
Logan was very polite and thorough. We would like to use him again.
Informative, courteous, and professional
KIM - Dudley, NC 28333
Brandon was friendly and professional… he represents your company very well!
Mr. Carters visit to the Merlin residence was outstanding
Alan - Dudley, NC
Mr. Carter solved my problem oblem very quickly and my unit works great!!!
Air Condition Maintenance
Enestine - Dudley, NC 28333
Normally I would give this organization 5 stars, but the service performed on 4/28 was not up to their normal standards. The technician did not perform an inside check, stating on the invoice that the dweller was not at home when in fact the technician had actually talked with him. The dweller was waiting for the technician to come inside for the unit check and after waiting longer than normal went to check only to discover he had left.
Great service
Kristina - Dudley, NC
No it was extremely professional and explained thoroughly everything that he did during the service
Great service
Kevin - Dudley, NC 28333
Great service
Ashley - Dudley, NC
Great tech
Mike - Dudley, NC 28333
Great service tech, polite service and friendly service.
Great
Joyce - Dudley, NC 28333
He did a great job 🙂
Great Service
CLEVELAND - Dudley, NC 28333
Good
Thanks for checking my unit
Susan - Dudley, NC 28333
Caleb was thorough and explained the issues with me. I prefer to have the same technician and would like for Caleb to continue as the technician. Thanks.
Great Service
NICK - Dudley, NC 28333
Very quick, friendly, professional.
Great Service
TOMMY - Dudley, NC 28333
Excellent
Great service
GEORGE - Dudley, NC 28333
All of your people have been great
Great Service
DANIEL - Dudley, NC 28333
Juan is very thorough we would recommend him anytime.
Great Service
JOHN - Dudley, NC 28333
We’ve been using them for several years. They are consistently courteous, reliable and dependable.
Great Service Awesome price!
ALAN - Dudley, NC
Excellent service tech and great service, extremely happy with Jackson and Sons!!!
Campbell C.
Homeowner was not home.
Luis R.
Tech found unit would ignite flame would come out barely then die out tech went to the tank found it was extremely low in gas and customer would need to fill up before further diagnosis if needed
Campbell C.
Homeowner wanted to reschedule to tomorrow
Campbell C.
Tech found no difficulties at this time. Unit is still running good and clean.
Landen H.
Tech washed and serviced unit and found no challenges at this time.
Landen H.
Tech washed and serviced unit and found no challenges at this time.
Matthew L.
Tech installed new blower assembly (motor and brackets, new wheel, and new housing. Tested without challenges. Housing support is secured to fiberglass bottom panel with epoxy adhesive and it is solid. Uploaded pictures of amp draws and refrigerant pressures. System is back up and running. Tech ran GreenSky financing for repairs. Housing was $818 plus tax. Wheel was warranty. Motor was $1882 plus tax. Total is $2700 plus tax ($2882.25 including tax.) GreenSky was declined for $3000 limit. Tech tried again per Jerry instructions with $1500 limit. Customer was declined again. Customer reported being able to put $100 towards repairs today. Tech collected the $100 plus tax today per Jerry and let customer know office will give her a follow up phone call.
Luis R.
Tech found system operating when jumped but thermostat never called upon further tech found thermostat was programmed for conventional heat and gas 2nd stage heat tech reprogrammed thermostat unit started up no issues after tech reprogrammed thermostat tech collected for house call and minor repair over phone
Romario T.
Tech inspected HVAC system, checked amp draws, pressures, delta T, overall system performance. found a the capacitor for the compressor reading below tolerance, condenser coil is dirty and recommends maintenance on system, and also found a clogged return filter 14x30x1 and a dirty return grill. Tech Recommends replacing filter and cleaning the return grill. Tested system in cooling and heating with aux heat. System performance repot is going to be provided to homeowner for their records. Ms. Brown payed the balance.
Ryan S.
tech returned with new blower housing. tech assembled entire blower assembly and found that new blower wheel is unbalanced. tech took blower wheel and motor completely out and attached wheel to blower motor and blower wheel is for sure unbalanced. office has been notified and will handle situation
Luis R.
tech returned to replace fuse link previously found brunt customer decided to replace both fuse link tech cooled $414plus tax for today's visit
Jospeh C.
Tech found no issue at today’s visit, customer interested in a t stat lockbox tech couldn’t find in system told customer to call back Monday.
Noah C.
Performed tune up on Trane package heat pump.
Jacobo C.
JACOB AND JUAN REPLACED A 3 TON CARRIER SPLIT HEAT PUMP
Logan K.
Tech is servicing an Intertherm electric furnace.
Noah C.
Performed tune up on one system.
Noah C.
Performed tune up on Trane split heat pump.
Wayne T.
WAYNE AND LOGAN REPLACED A GOODMAN 3 TON PACKAGED HEAT PUMP
Romario T.
Tech serviced a Goodman package unit.
Carlos R.
CARLOS AND DEMARQUS REPLACED A 305 TON CARRIER SPLIT HEAT PUMP AND COIL AND A 3.5 TON DUCT SYSTEM
Arturo A.
Tech preformed tune up on gas pack.
Arturo A.
Tech preformed tune up on Trane package heat pump.
Noah C.
Performed tune up on Lennox package heat pump.
Matthew L.
Tech is servicing a Trane split system.
Romario T.
Tech serviced a Trane split system.
