Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your Fremont, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Local Reviews
for Fremont, NC
Our Reviews by City
Amazing Service!
ALEXANDER - Fremont, NC 27830
Excellent friendly service
FLEMING - Fremont, NC 27830
Kyle did Great Service work. He is a professional technician, very knowledgeable. Customer caring!
RHODES - Fremont, NC 27830
Inside service staff needs to be more patient and customer caring. DO NOT INTENTIONALLY misrepresent the JACKSON & SONS when you knowingly know service tech will be late. Be truthful even if customer might not want to hear the true circumstances.
Response from Jackson & Sons:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Great Service!
STALLINGS - Fremont, NC 27830
Joshua was great and you all are blessed to have him on your staff!!!
Very pleased with our on going service
LUCAS - Fremont, NC 27830
Maintenance check
FORTE - Fremont, NC 27830
Thank you
Service HVAC units
PRICEDanny - Fremont, NC 27830
Ronnie Person was very professional and courteous when he made a home visit to service our 2 HVAC units.
HAVC routine maintenance
NEWSOME - Fremont, NC 27830
Excellent Service
DILLOW - Fremont, NC 27830
Technician was excellent. He listened to the issues and set about to solve the problems noted. Could not have asked for better service.
Sevice
FORTE - Fremont, NC 27830
required service
COE - Fremont, NC 27830
Fantastic Service as Always
Kyle - Fremont, NC 27830
Was very professional and thorough. Would recommend for sure.
Response from Jackson & Sons:
We are very pleased that we were able to help you find the right service to help compliment your home.
Excellent service from a very professional team!
Lindsey Lucas - Fremont, NC 27830
I have been a customer for 17 years. We recently had our second system installed and could not be more pleased.
baker
FLEMING - Fremont, NC 27830
Excellent service!
LUCAS - Fremont, NC 27830
Kyle performed an excellent service call. Caleb worked up a great solution, deal done.
Excellent professional service!
LUCAS - Fremont, NC 27830
Excellent response time, very prompt diagnosis, presented solution, very professional.
Two Jobs, good service
YELVERTON - Fremont, NC 27830
Did both my mother's and my house back to back, he did take a lunch break in between the two
Excellent service/PROFESSIONAL
RHODES - Fremont, NC 27830
Kyle does great service. He keeps me informed about the htg&ac system. He knows my routine. He is a PROFESSIONAL!!
Excellent
FORTE - Fremont, NC 27830
Excellent service
RANDALL - Fremont, NC 27830
Great service
Kristin - Fremont, NC 27830
Great Rep
Dorothy - Fremont, NC 27830
Noah was very pleasant and told us what he was doing and why. We really appreciate the way he treated us.
Great service
WIlliam - Fremont, NC 27830
Excellent work.
great service
SUSIE - Fremont, NC
twice a year service
EDDIE - Fremont, NC 27830
Ronnie P.
Tech performed ESA on 1 system. Tech found no challenges or concerns with air handler. Tech did find compressor megohming in the yellow. Tech informed homeowner of findings and gave homeowner future options if compressor fails. Tech found no other challenges or concerns. System operating properly upon departure.
Randy K.
Performed a full service on 4 gas furnaces, AC coils, condensers. Changed filters, checked capacitors, motor amps, pressures, cleared drain traps, washed coils. #2 gas furnace gas line leak at fittings, bent copper. Need estimate. #4 condenser has a bad 45 capacitor. “Wait until later.” Ms Lorraine. Water tap at #1 condenser leaks water inside wall.
Joshua W.
Tech found thermostat blank and found system shorted out at condenser on orange wire, tech repaired wire and system is back on and operating properly at this time. Warranty no charge due to being out Friday.
Joshua W.
Tech performed ESA, tech recommended adding plasma due to excessive bacteria and dust in unit, system is on and working properly at this time.
Joshua W.
Tech performed ESA, tech found evaporator coil has rust build up on evaporator coil, tech did not detect any leaks at this time, tech cut system back on and everything is back on and operating properly at this time.
Kenny C.
Teach found blown fuse due to thermostat harness that goes into board hanging out. Tech replaced fuse and plugged harness back into board. System is back up and heating as of right now.
Matthew L.
Customer observed defrost. Tech quoted service call fee to dig into system and check for normal operation. Customer declined after explaining defrost. Did maintenance less than a month ago. Corrected address and name.
Anthony B.
4YCZ5048E1090A, Duct System, & Plasma Air
Donald S.
W wire was receiving 24 v all the time due to failed thermostat wire. Replaced w wire with blue . System is back to cycling on and off
Matthew L.
Consultation Code: ENGC023XP
Donald S.
Tech was unable to complete repair the blower wheel is needed to complete Motor is inside the evap coil compartment and blower cover is in evap blower compartment Told owner that we have expedited additional part and will be back Saturday
Michael H.
Upon arrival customer stated that the system quit over the weekend after scheduling maintenance visit. The thermostat was blank, tech inspected and found the low voltage fuse blown and the strip heat contactor shorted. Customer approved repairing unit. Service was performed. Tech did find that the system is low on refrigerant charge again, 3 lbs added 9/2022. Quote customer for another 3 lbs but he declined at this time but would like an estimate on replacing system for future reference, will call to setup appointment. System is running at this time.
Spencer C.
Tech had to recover refrigerant to access filter drier since it was located inside condenser. Tech replaced coil and filter drier, pressures tested and pulled a vacuum. Tech recharged per factory charge and found system running properly in ac and heat modes.
Ricardo T.
Tech performed maintenance per energy savings agreement. Homeowner will hold off on renewal due to moving soon out of state, tech did inform of all options we could do.
Donald S.
System has a pre existing condition where it will run heat intermittent due to bad thermostat wire. Since thermostat wire is not trustworthy in that regard ,tech wired outdoor unit so AC was not possible just heat and defrost when needed. After adjustment found fan would not shut off due to issue with o shorting to yellow Tech removed o/b and system cycled on and off heat only with no further issue. There is a slight possibility a short can still happen and have the fan running all the time No signature , customer was coraling her dogs
Donald S.
Estimated $1398.58 to replace heat exchanger and burners if the heat exchanger is still under warranty. Given that information homeowner wants to obtain a quote on new system.
Kyle W.
FOUND INDUCER DRAFT ASSEMBLY HAS FAILED. NEED TO ORDER AND RETURN TO REPLACE UNDER WARRANTY PRICING $258.00 PLUS TAX.
Kyle W.
REPLACED VARIABLE SPEED BLOWER MOTOR. SYSTEM UP AND HEATING.
Kyle W.
INTERMITTENT SHORT WITHIN THERMOSTAT WIRING AS PREVIOUSLY DIAGNOSED CAUSING HEAT PUMP TO RUN CONTINUOUSLY. CUSTOMER OPTED TO REMOVING TSTAT/TURNING SYSTEM OFF AT BREAKER WHEN HEAT IS NOT NEEDED FOR TIME BEING. TSTAT WIRING NEEDS TO BE REPLACED. REPAIRS NOT RECOMMENDED. FIELD SUPERVISOR SCHEDULED FOR TODAY AT 4PM.
Brett S.
Tech performed maintenance per service agreement. Tech found no challenges at todays visit. Property has new homeowners. Wife would like to discuss with husband if they would like to continue plan. Tech discussed plan and left pamphlets with homeowner. System is operating properly at this time.
Kyle W.
WIRED REVERSING VALVE BACK INTO CIRCUIT TO GET SYSTEM HEATING. TSTAT WIRING NEEDS TO BE REPLACED CUSTOMER PLANS ON REPLACING SYSTEM.
Kyle W.
RUUD GAS PACK FOUND VARIABLE SPEED BLOWER MOTOR ASSEMBLY HAS FAILED. NEED TO ORDER AND RETURN TO MAKE REPAIRS. INSTALLED SURGE PROTECTOR. INVESTED IN PSA (1) SYSTEM.
Spencer C.
Tech found system 5 out of 8lbs low on refrigerant with a large leak in the evaporator coil. Tech added refrigerant and found normal pressures in heat mode. Evaporator coil will need to be replaced. Pressures were 117/356 in heat mode after adding charge and not replacing txv. Tech also found normal defrost operation.
Michael H.
Tech returned, replaced the AOC control board in the condensing unit, reconnected the wiring for communication and installed original thermostat. Tested operation and thermostat displayed a fault 178, communication fault for indoor unit. Tech inspected connections, verified voltages and called Carrier tech support. Tech was on the phone with tech support for an hour troubleshooting and eliminating possibilities. Came to conclusion that the wire between the thermostat and air handler was causing communication challenges and will need to be replaced. Tech changed wiring back to convectional connections to allow system to operate till wire is replaced. Office will call customer on Monday to schedule, informed Mr. Bailey there would be a charge for the wire replacement.
Ricardo T.
Tech performed maintenance per energy savings agreement. Tech informed homeowner of plasma to help prevent bacterial/mold inside unit he stated that he would wait and see how unit looks next visit. Replaced filters inside of unit.
