Kenly NC Heating & Air Conditioning Services

Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.

Read what your Kenly, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.

Recent Jobs and Reviews in Kenly, NC

Rated 4.9 out of 5 stars based on 70 customer reviews

Our Local Reviews by City

Job Locations and Reviews

Josh W.
Josh W. Checked in
Tech recommended renewing psa service, tech also recommended replacement of media filter. Tech found no other issues at todays visit, system is back on and operating properly at this time. Customer switched to monthly psa. Draft from check account.
Kenly, NC 27542
Percy M.
Percy M. Checked in
PERFORMED CMA FULL SERVICE ON 3 GAS PACKAGE SYSTEMS AND 6 SPLIT SYSTEMS. SPLIT SYSTEM #3 DRAIN LINE ASSEMBLY DOES NOT HAVE A CONDENSATE DRAIN TRAP, RECOMMEND CONDENSATE TRAP FOR SYSTEM. THERE IS AN ESTIMATE PROVIDED FOR CONDENSATE DRAIN TRAP FOR SPLIT SYSTEM #3. SPLIT SYSTEM #8 DUAL RUN CAPACITOR RATED FOR 45/5mf TESTED WEAK ON FAN SIDE AT 3.1 mf. CAPACITOR IS DUE FOR FAILURE, RECOMMEND REPLACEMENT OF CAPACITOR. THERE IS AN ESTIMATE PROVIDED FOR REPLACEMENT OF CAPACITOR. SPLIT SYSTEM #8 COMPRESSORS WINDING HAS SHORTED TO GROUND, COMPRESSOR IS DUE FOR FAILURE, RECOMMEND REPLACEMENT OF COMPRESSOR FOR SPLIT SYSTEM #8, THERE IS AN ESTIMATE PROVIDED FOR REPLACEMENT OF COMPRESSOR. SOMEONE FROM OUR OFFICE WILL BE REACHING OUT TO YOU FOR SOME OPTIONS FOR REPLACING SPLIT SYSTEM #8. CONDENSATE DRAIN LINES FOR SPLIT SYSTEM #8 ARE NOT INSULATED, RECOMMEND INSULATING DRAIN LINE TO ENSURE DRAIN LINE DOESNT FRREZE IN COLD WEATHER. SPLIT SYSTEM #8 DRAIN LINES DO NOT HAVE A CONDENSATE DRAIN TRAP, RECOM
Kenly, NC 27542
Josh W.
Josh W. Checked in
Tech arrived and. Was unable to make contact with tenant. Tech spoke with homeowners son and he was also unable to contact. Tech was unable to complete inside or outside portion due to homeowner not being able to give access to home. Power shut off to condenser is in outdoor utility room and cannot gain access. Homeowners son is going to contact tenant and try and schedule if not he’ll give a notice and bring a key. He will contact office with a date for us to return.
Kenly, NC 27542
Joshua C.
Joshua C. Checked in
Performed CMA Inspection on 1 Split Gas Furnace/AC system. No challenges present at the time of maintenance. System is cooling properly and holding a 20 degree delta t. All electrical tested within spec. Condensate system has been flushed and filters changed. Contact person/manager was not on site at the conclusion of service. System performance report with pictures has been sent to email address on file.
Kenly, NC 27542
Joshua C.
Joshua C. Checked in
Performed CMA Inspection on 2 Split Heat Pump Systems and 1 Mini split heat pump system. No challenges present at the time of inspection. All systems cooling properly at this time. Filters - Filters changed and old ones disposed of.
Kenly, NC 27542
Noah C.
Noah C. Checked in
Found condenser not running due to tripped primary float switch. Found drain line clogged, cleared line with nitrogen and tested. Photos on file. System is now draining properly, no charge per office due to very recent ESA.
Kenly, NC 27542
Matthew L.
Matthew L. Checked in
Zone system with AHU in garage. Customer noticed condensation glinting and shimmering between AHU and steel mounting frame. Tech can feel supply airflow. Tech tested bypass damper motor and found it does respond. Tech left static pressure adjustment alone. System is cooling. Tech used armoflex and FSK tape to seal around seam. No charge per Jerry. Should double check and retape seam at next ESA visit.
Kenly, NC 27542
Matt C.
Matt C. Checked in
Tech performed esa on trane duel fuel package no mini split, found no challenges at todays visit.
Kenly, NC 27542
Joseph C.
Joseph C. Checked in
Customer stated blower was not running, tech cycled system for 20 minutes with no challenges, tech was unable to find any issues with system. Tech found lots of humidity in crawl space started to make insulation fall and sweating onto floor joist, tech informed customer and recommended sealing crawl space vents and installing dehumidifier customer is going speak with husband about issue and call back.
Kenly, NC 27542
Review
Great service. Called Jackson & Sons around 10:30 am. HVAC had stopped cooling. Service Tech arrived before 2 pm. Had the problem solved in a very short time. Matthew also performed semi-annual maintenance on the HVAC and two Mini-Splits in my workshop. Had it all completed before 3:30 pm. Matthew was very knowledgeable and professional in his work. Thanks for the fast response.
John - Kenly, NC 27542
Matthew L.
Matthew L. Checked in
Tech found main split system not cooling due to a failed 45 capacitor. Tech replaced capacitor and tightened spade connections. Found no further issues. Customer is aware system is 20 years old. Did ESA maintenance on main split system and mini split system.
Kenly, NC 27542
Matthew L.
Matthew L. Checked in
Flushed out the tankless unit with solution
Kenly, NC 27542
Kenny C.
Kenny C. Checked in
Performed ESA, homeowner stated system not cooling. Tech found thermostat sending a y call but contactor not engaging. Tech then found contactor not receiving 24v on common and Y circuit. Tech ohm’d out low pressure switch and found pressure switch within spec(0.75). Tech then reset power to unit and unit came on. Observed refrigerant pressures, found pressures within spec( low side:130, high side:323). Tech informed homeowner system is properly working at this time after reset. Cleaned and serviced system.
Kenly, NC 27542
Kenny C.
Kenny C. Checked in
Performed ESA, tech found no issues at todays visit. Tech cleaned and serviced system. Homeowner left before maintenance was completed, left filter on from porch. Extended ESA.
Kenly, NC 27542
Review
Great Service
TRUCKOMAT - Kenly, NC 27542
Spencer C.
Spencer C. Checked in
Tech found unit draining properly but found water pours out of the drain when trap cap is opened. This indicates the blower is pushing water flow away from the drain exit. Tech added a vent before the trap to allow relief and will allow water to flow with a positive pressure system. Tech also verified the coil is installed in the correct position. Tech verified normal pressures and superheat.
Kenly, NC 27542
Joseph C.
Joseph C. Checked in
Upon arrival tech found breaker tripped for condenser, tech unplugged compressor and breaker stayed on tech found shorted dual run capacitor on herm side. Tech replaced with turbo system is back cooling with 22 delta t.
Kenly, NC 27542
Noah C.
Noah C. Checked in
Found condenser not running due to tripped secondary float switch. Tech cleared drain line with vacuum and used vacuum attached to primary drain line to suck out all 15 gallons of water from secondary pan. After drain line had been thoroughly flushed tech tested drains. System is now draining properly and cooling. Sent estimate for other recommendations.
Kenly, NC 27542
Romario  T.
Romario T. Checked in
Tech replaced a mini lime pump for the server room under full warranty. Tested the the pump operation twice. System is draining properly at this time.
Kenly, NC 27542
Noah C.
Noah C. Checked in
Upon arrival tech found water on floor and dripping out of mini split head unit. Found condensate pump full of water and not pumping allowing water to overflow out of drain pan. Pump is receiving voltage and fuse in line is not blown. Pump came on sporadically and cut back off before pumping water. We will need to replace pump, system is draining into bucket until repair is made.
Kenly, NC 27542
Chris A.
Chris A. Checked in
Tech performed one system ESA, tech found no issues at todays visit. System is back on and working properly at this time. Surge protector, uv light and plasma are all on and working properly at this time.
Kenly, NC 27542
Chris A.
Chris A. Checked in
Tech performed esa on one system, Tech recommended installation of eztrap to allow for better flow of water and to prevent potential vacuum on trap. tech found no other concerns at todays visit. System is back on and operating properly at this time.
Kenly, NC 27542
Romario  T.
Romario T. Checked in
Found the outdoor EEV board not receiving full 24v. Found the wire off the wire nut at the airhandler. Dip switches are set. Customer has a humidity monitor on the slab section of the home which was reading above 60%. Tech measured 56% humidity near the thermostat and thermostat was reading 64%, tech adjusted the humidity levels on the thermostat by 5%. Tech recommended to do a follow up after a couple of days. Customer spoke with Bryce about installing an in-line dehumidifier.
Kenly, NC 27542
Spencer C.
Spencer C. Checked in
Tech immediately found oil all around condenser 5 schrader cap. Tech removed loose cap and found a large leak at the schrader. Tech also leak searched coil and found no leak at the coil. Tech recharged system and found valve no longer leaking. Valve was stuck midway, when tech put gauges on the valve, it closed back all the way. Unit is now cooling properly.
Kenly, NC 27542
Matt C.
Matt C. Checked in
Tech performed esa on trane split heat pump, found no challenges at todays visit. Recommend replacing uv bulb, customer declined.
Kenly, NC 27542
Landen  H.
Landen H. Checked in
Tech washed and serviced unit and found no challenges at this time. Customer extended psa via Visa card. Unit is up and cooling with a delta 20
Kenly, NC 27542
Luis R.
Luis R. Checked in
Technician spoke with Ron with what ur required to move big a/h and condenser to one side and replace smaller a/h from 2nd floor to 1st floor office. Ron will quote out.
Kenly, NC 27542
Review
This Tech is an asset to Jackson & s Sons
KENLY OFWB Church - Kenly, NC 27542
Review
Chairman of Building Committee
Caughman awayson - Kenly, NC 27542
Review
EXCELLENT SERVICE!!
RADFORD - Kenly, NC 27542
Review
Service was good and very satisfied.
BEAMAN - Kenly, NC 27542
Review
Service tech was very, very good!
KENLY OFWB CHURCJ - Kenly, NC 27542
Review
Excellent service. Friendly & counties.
OUTLAND - Kenly, NC 27542
Review
Great job
HINNANT - Kenly, NC 27542
Review
Great job
HINNANT - Kenly, NC 27542
Review
Great job
HINNANT - Kenly, NC 27542
Review
Great job
HINNANT - Kenly, NC 27542
Review
Great job
HINNANT - Kenly, NC 27542
Review
Great job
HINNANT - Kenly, NC 27542
Review
Technician arrived precisely at 9 am, performed inspections of the a/c and heat, emailed reports and invoice for renewal of our contract for service. He was very efficient, personable and knowledgeable.
OILER - Kenly, NC 27542
Review
Always excellent service.
GARRIS - Kenly, NC 27542
Review
Best Service Yet
TRUCKOMAT - Kenly, NC 27542
Review
Hard working young man. Friendly and polite. Did an excellent job all around.
John O. - Kenly, NC 27542
Review
The serviceman was very efficient and knowledgeable, but I had to bite my tongue when he told me he was charging me $200,00 for a $20.00 capacitor. I have been in the industrial service business for many years and know the cost of parts and realize you have a lot of overhead but marking a part up this muck? I needed my unit fixed so you could have charged me $300.00.
Frank - Kenly, NC 27542
Review
Great Service!
BOYETTE - Kenly, NC 27542
Review
Josh was awesome. Came for a maintenance check up and talked with my newly graduated from high school son, and gave him great pointers fo his career in HVAC
BLANTON - Kenly, NC 27542
Response from Jackson & Sons:

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Review
Excellent Service
Robert - Kenly, NC 27542
Review
Home
PATE - Kenly, NC 27542
Review
Always professional and do a great job.
Stanley - Kenly, NC
Response from Jackson & Sons:

Thank you for sharing your kind words with us. It means the world to us and to our entire team!

Review
Great experience
Donna - Kenly, NC 27542
Response from Jackson & Sons:

Thank you for sharing your kind words with us. It means the world to us and to our entire team!

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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Why Jackson & Sons

Licensed, Bonded & Insured
Energy Efficient Experts
Same Day Repairs
5 Star Service
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