Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your Kenly, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Local Reviews
for Kenly, NC
Our Reviews by City
Best Service Yet
TRUCKOMAT - Kenly, NC 27542
Excellent service!
John O. - Kenly, NC 27542
Hard working young man. Friendly and polite. Did an excellent job all around.
Good service
Frank - Kenly, NC 27542
The serviceman was very efficient and knowledgeable, but I had to bite my tongue when he told me he was charging me $200,00 for a $20.00 capacitor. I have been in the industrial service business for many years and know the cost of parts and realize you have a lot of overhead but marking a part up this muck? I needed my unit fixed so you could have charged me $300.00.
Great Service!
BOYETTE - Kenly, NC 27542
Excellent service!
BLANTON - Kenly, NC 27542
Josh was awesome. Came for a maintenance check up and talked with my newly graduated from high school son, and gave him great pointers fo his career in HVAC
Response from Jackson & Sons:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Excellent Service
Robert - Kenly, NC 27542
Home
PATE - Kenly, NC 27542
Great service
Stanley - Kenly, NC
Always professional and do a great job.
Awesome service!
Donna - Kenly, NC 27542
Great experience
Great Service
VANESSA - Kenly, NC 27542
We found Jackson and Sons on line and have never been so happy with a company before. The technicians explain in terms you understand and if you don’t, they have never made me feel ignorant to ask “What?” We are definitely keeping them for life! Thanks for everything.
Excellent service
JOHN - Kenly, NC 27542
Very professional experience
Good service
Stanley - Kenly, NC 27542
Pleasant as always.
Excellent Service
DBOY - Kenly, NC
Exceptionally Great Service
Elena/Ron - Kenly, NC 27542
The service tech arrived as promised within 30 minutes. The service tech Nate was extremely helpful and patient. He listened to everything I had to say and answered all of my questions and I had many. He took his time examining the situation, tested the system and double checked the diagnosis and made the necessary adjustment/service to make the unit run properly.
Wonderful and Professional Service!!
Kenly - Kenly, NC 27542
Randy went above and beyond servicing three A/C units at our church! He was professional, kind and knowledgeable. Thank you, Randy for a job well done...
Immediate Service!
Sheila - Kenly, NC 27542
I called this morning and a technician arrived within a few hours of my call to check my HVAC system. Tyler diagnosed and rectified the problem quickly! We have heat throughout our home, once again! Tyler was very accommodating and we appreciate his professionalism. Thank you!
Extremely professionally and polite!
GARRIS - Kenly, NC 27542
Technician (Jason) explained everything in full detail including pictures of areas of concern. He was professional in all his work and communications. It was a pleasure to have him provide the services.
Great customer service
VANESSA - Kenly, NC 27542
Very knowledgeable and answered all my questions satisfactory
Great service
Tracy - Kenly, NC 27542
Service tech Tyler was very polite and knowledgeable.
Great service.
Brian - Kenly, NC
We were very pleased with Tyler Rowe’s service. He was very friendly, quick to respond and got our AC up and running quickly. Thank you!
Great service
Donna - Kenly, NC 27542
Efficient
MIRIAM - Kenly, NC 27542
Great service (:
Donna - Kenly, NC 27542
Very nice and friendly staff!!
Always Great Service
Darby - Kenly, NC
Very professional and always helpful to answer questions.
Great
SELENA - Kenly, NC 27542
He was very informative and polite. Ha answered my questions satisfactorily. Great employee you have there
Matthew L.
Consultation Code: ENGXZDUM6
Campbell C.
Tech found downstairs outdoor fan very hard to start until manually started by screwdriver, tech also found 1 major leak in evaporator coil and small leak on evaporator coil as well. Tech spoke with office and tech arrived on job to finish.
Donald S.
Found bypass damper to be fully operational and that the noise is normal for that damper We can replace the bypass damper with a different style that will make less noise but isn't necessary
Matt C.
Tech washed and serviced unit Customer left during maintenance no inside work performed
Michael H.
Tech came out and extended the drain line for the mini split from the crawlspace out the foundation. Used vacuum and water to verify drain was clear and draining. Required 30 ft of 3/4 PVC and 2 3/4 PVC 90s. Service warranty.
Landen H.
Tech washed and serviced unit and found 40/5 capacitor was testing at a 35.26 and 4.05 customer is aware and would like to wait for now.
Joshua W.
Tech arrived and found ceiling in living room damaged, tech found that pan on mini split was loose and corrected, after correcting pan tech found that system could not drain, tech looked around house to find drain exit and could not find anywhere, tech followed line set for mini split and found that drain was never ran out of crawlspace and buried in sand, tech informed customer of issue and let on call manger know situation, call will be turned over to service manager and will decide how we handle first thing Monday morning.
Joseph C.
Tech performed ESA on 1 systems found no challenges at today’s visit system operating properly at this time, customer extended ESA.
Joseph C.
Tech performed ESA on 1 system found no challenges at today’s visit tech replaced media filter after approval, customer extended PSA.
Kyle W.
FOUND BLOWER UNABLE TO RUN AT FULL CAPACITY DUE TO EXTREMELY WEAK CAPACITOR. REPLACED 10UF CAPACITOR. CYCLED WITH NO FURTHER CHALLENGES. RECOMMEND AC RENEW.
Michael H.
Tech found auxiliary drain pan full of water and pan switch tripped. Customer approved cutting drain line, clearing and installing union. Drain was cleared and water pumped out of pan down drain line. Air handler was checked for level. System is back up and running.
Jospeh A.
Tech performed CMA inspection on 1 split system. System is operational at this time. Tech has attached system performance report to this invoice.
Jospeh A.
Tech performed CMA full service on 4 split systems. All systems are operating properly at this time. Upon inspection tech found blower capacitor for system 1 reading low, as well as rust on the evap coil and pan. Tech also found ODF on system #2 over amping and recommends replacement. Tech has attached system performance reports and estimates to this invoice.
David S.
Performed CMA full service on 9 systems. System 1: Compressor megged bad. Windings shorted. Compressor due for failure. R22 system 21+ years old. Temperature difference in cooling mode lower than expected. Due to age and condition of system, recommend replacement of system. System 3: Compressor megged bad. Windings shorted. Compressor due for failure. Contactor arcs when engaged. Contactor arcing; likely pitted and in need of replacement. Provided estimate for replacement of contactor $252.55. R22 system 18+ years old. Due to age and condition of system, recommend replacement of system. System 8: Compressor megged bad. Windings shorted. Compressor due for failure. R22 system 23+ years old. Temperature difference in cooling mode lower than expected. Due to age and condition of system, recommend replacement of system. System 9: Blower capacitor tested very weak. Provided estimate for replacement of capacitor $203.41. Customer should consider replacement of 3 split systems due to ag
Jospeh A.
Tech performed CMA inspection on 2 split systems and 1 mini split. All systems are running properly at this time. Tech has attached system performance reports to this invoice.
Campbell C.
Tech found no difficulties at this time. Homeowner extended PSA. Please mail paper copy.
Landen H.
Tech washed and serviced unit and found no challenges at this time. Customer extended psa via check 308.51 check number 3206
Campbell C.
Tech found no difficulties at this time. Tech informed homeowner of uv bulb shining not as bright as new homeowner would like to hold off.
Joshua W.
Tech performed one system ESA, tech found no issues with system, tech recommended installation of eztrap and overflow safety switch, customer declined at this time, tech built estimate and sent to customer so she could look over it and think. Tech cut system back on and got good delta t.
Jospeh A.
Tech performed CMA full service on 2 split systems. Both systems are operating properly at this time. Tech has attached system performance reports to this invoice.
Matt C.
Tech washed and serviced unit Customer extended esa
Kenny C.
Performed ESA. Recommended plasma air purifier. Wants to wait to read up on it more.
Kenny C.
Performed ESA, recommended surge protection.
Romario T.
Replaced a dual run 40/5 capacitor. Pressures within range, tech did not add refrigerant to the system. Tested cooling, and aquired a delta T of 22. 79 return temperature and 57 supply temperature. System is cooling. Send invoices to the email below. Caughdaddy@gmail.com
Donald S.
Technician found airflow to be weak in system GTG1330070M41 CA serial number 120-848-0385 Technician found ductwork to be insufficient size for the tonnage Supply duct was disconnected Reconnected supply duct Did not find any living animals under the house Technician also resecured crawlspace door Estimated $506.35 to change out weak capacitor and add 410a System is cooling with a 15 degree delta t vs the 8 it originally had. This means that securing ductwork significantly helped unit get closer to perfect. Sent estimate to seek further approval
