Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your Kenly, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Local Reviews
for Kenly, NC
Our Reviews by City
Excellent Service
Robert - Kenly, NC 27542
Home
PATE - Kenly, NC 27542
Great service
Stanley - Kenly, NC
Always professional and do a great job.
Awesome service!
Donna - Kenly, NC 27542
Great experience
Great Service
VANESSA - Kenly, NC 27542
We found Jackson and Sons on line and have never been so happy with a company before. The technicians explain in terms you understand and if you don’t, they have never made me feel ignorant to ask “What?” We are definitely keeping them for life! Thanks for everything.
Excellent service
JOHN - Kenly, NC 27542
Very professional experience
Good service
Stanley - Kenly, NC 27542
Pleasant as always.
Excellent Service
DBOY - Kenly, NC
Exceptionally Great Service
Elena/Ron - Kenly, NC 27542
The service tech arrived as promised within 30 minutes. The service tech Nate was extremely helpful and patient. He listened to everything I had to say and answered all of my questions and I had many. He took his time examining the situation, tested the system and double checked the diagnosis and made the necessary adjustment/service to make the unit run properly.
Wonderful and Professional Service!!
Kenly - Kenly, NC 27542
Randy went above and beyond servicing three A/C units at our church! He was professional, kind and knowledgeable. Thank you, Randy for a job well done...
Immediate Service!
Sheila - Kenly, NC 27542
I called this morning and a technician arrived within a few hours of my call to check my HVAC system. Tyler diagnosed and rectified the problem quickly! We have heat throughout our home, once again! Tyler was very accommodating and we appreciate his professionalism. Thank you!
Extremely professionally and polite!
GARRIS - Kenly, NC 27542
Technician (Jason) explained everything in full detail including pictures of areas of concern. He was professional in all his work and communications. It was a pleasure to have him provide the services.
Great customer service
VANESSA - Kenly, NC 27542
Very knowledgeable and answered all my questions satisfactory
Great service
Tracy - Kenly, NC 27542
Service tech Tyler was very polite and knowledgeable.
Great service.
Brian - Kenly, NC
We were very pleased with Tyler Rowe’s service. He was very friendly, quick to respond and got our AC up and running quickly. Thank you!
Great service
Donna - Kenly, NC 27542
Efficient
MIRIAM - Kenly, NC 27542
Great service (:
Donna - Kenly, NC 27542
Very nice and friendly staff!!
Always Great Service
Darby - Kenly, NC
Very professional and always helpful to answer questions.
Great
SELENA - Kenly, NC 27542
He was very informative and polite. Ha answered my questions satisfactorily. Great employee you have there
Great team! Awesome service!
TRISTA - Kenly, NC 27542
Nate was very professional and courteous.
👍
Dale - Kenly, NC 27542
Great Service
Mr Freddie - Kenly, NC 27542
Great!
Dillion Coates excellent customer service! Trustworthy, knowledgeable.
Donna - Kenly, NC 27542
Dillion Coates excellent customer service! Trustworthy, knowledgeable.
NICE
Brent - Kenly, NC 27542
Noah C.
Upon inspection tech found 15MFD blower run capacitor testing at 13.5. Tech recommended replacing due to weak reading and quoted $192.15 plus tax. Customer would like to hold off at this time, tech found no further challenges. Tech cleaned system thoroughly, system is operating properly.
Randy K.
Performed full service on 2 Amer Standard gas furnaces, cleaned coils, replaced a 15uf capacitor, cleared traps, washed condensers.
Brandon M.
Performed preventative maintenance. We look forward to your feedback as we strive to make sure our customers have the best service possible. Look forward to hearing back from you!
Michael H.
New Boiler has a 14 in flue opening, the flue is 22 in B vent pipe. There is a 14 x 12 reducer installed on boiler that does not seal to B vent pipe. Will need a better solution to connect 12 in B vent pipe to 14 in boiler opening.
Matthew L.
Tech found vision pro thermostat rebooting constantly with a solid 24v power supply. Customer approved replacement of vision pro with a new vision pro. No further challenges found. Screen Lock code is 3469.
Matt C.
Customer extended PSA Tech washed and serviced unit
Landen H.
Tech washed and serviced unit and found no challenges at this time. Tech left pens and note pads at door step customer wasn’t home at this time.
Landen H.
Tech washed and serviced unit and found no challenges at this time. Tech recommended adding plasma air customer was very interested but would like to wait for now.
Donald S.
Performed full service, both systems heating and cooling good. Thermostats are locked
Luis R.
Tech found unit void of refrigerant tech got approval to perform leak search tech found indoor coil leaking unjt is 2016 out of warranty office will send quote for indoor coil cc is scheduled to come out Monday and give quote on new unit tech collected for today’s service house call and leak search level 1 total 200.96
Noah C.
Customer extended PSA.
Luis R.
Tech returned to replaced coil upstairs unfit tech replaced coil checked pressure held then pulled vacuum to 495 microns tech then added 6.5lbs of 410a to achieve 12 degrees of sub cooling as per data plate delta t is within specs at 68 return 49 supply unit is operating properly at this time
Matthew L.
Tech performed leak search on upstairs system. Found only 10 psi of r410a pressure on system. Tech added nitrogen and confirmed upper face of A coil near the center of coil face was leaking. Confirmed multiple times. Tech quoted $1025 plus tax to order and replace indoor coil. Customer approved ordering.
Michael H.
Customer stated thermostat went blank and she put batteries in. Tech found 5 amp fuse blown in air handler, new fuse blew as soon as it was installed. Tech located a chaffed low pressure switch wire in the condensing unit. Wire was sealed and secured. System is back up and running.
Arturo A.
Tech cleaned and serviced unit tech found no challenges at todays visit. Recommended replacing of unit due to age homeowner stated she will wait it out till it stops working.
Arturo A.
Tech upon inspection of system tech found thermostat letters/ numbers fading away tenant could barely see them tech recommended homeowner getting replaced homeowner passed on the thermostat due to it still working.tech quoted $379.70. System is operating properly at this time.
Ryan S.
Customer stated system will try to ignite but will never light. Customer also stated he just had propane tank filled up. Tech inspected tank and found valve was never opened up. Tech opened up valve on propane tank and system will fire up and run with no challenges. Tech found two 12 x 20 x 1 filters clogged up. Customer stated he will go purchase his filters and replace. New home sale
Matthew L.
Install Trane 4.0-Ton A/C Condensing Unit, Gas Furnace, & Evaporator Coil
Anthony B.
ANTHONY AND DALTON REPLACED A TRANE 4 TON AC CONDENSING UNIT AND GAS FURNACE
Matthew L.
Found door to furnace not sealed tightly enough so the door switch was not engaging. This was causing there to be no voltage going to thermostat. Fixed door and thermostat came on. Customer also wants price on moving thermostat and emergency shut off switch.
Kenny C.
Tech performed maintenance on two systems per energy savings agreement. Both systems are functioning properly at this time.
Jesse J.
Tech preformed CMA INSPECTION on 2 gas packs and 6 split systems. System number 5 presented issues with no heat. Upon inspection tech diagnosed mechanical failure with blower motor. Tech has attached estimate for replacement to invoice. Due to age of system tech recommends replacing unit and set up appointment for comfort specialist to give free quote. All other systems are operating correctly at this time.
Michael H.
Upon system was not running. Customer stated that sometimes the system would not maintain set point. Tech attempted to run system from outside. Tested blower and strip heat operation but could not heat pump to cycle on. Defrost control stayed in a delay for an extended period of time then lost power. Tech inspected and found the 60 amp GE breaker in the disconnect dropping a leg of power. Diagnosed breaker faulty. Customer approved and tech replaced breaker. Suspect intermediate breaker challenge as cause of heating challenges. Recommend service agreement, recommend upgrading system. Possible defrost control challenge.
Arturo A.
Homeowner not home during todays service tech did outside portion of service will have to come back another time and do indoor service. Outside portion properly working at this time.
Arturo A.
Tech found drain line clogged in attic tech flushed and drained out. No further challenges found at todays visit system is operating correctly at this time. Replaced 20x20x1 filter.
