Newton Grove NC Heating & Air Conditioning Services

Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.

Read what your Newton Grove, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.

Local Reviews
for Newton Grove, NC

Jackson & Sons Rated 4.9 out of 5 stars based on 30 customer reviews

Our Reviews by City

1, NC (1)
9, NC (2)
Ayden, NC (18)
Fork, NC (25)
Kenly, NC (64)
Selma, NC (72)


Map of Newton Grove, NC 28366

As always great job




Review of Jackson & Sons

They take good care of my hvac

Newton GroveNC28366 35.25-78.3575

Map of Newton Grove, NC 28366

Great service




Review of Jackson & Sons

Newton GroveNC28366 35.1825-78.37

Map of Newton Grove, NC 28366

Great service




Review of Jackson & Sons

Newton GroveNC28366 35.245-78.3525

Map of Newton Grove, NC 28366

New ac we love it




Review of Jackson & Sons

You just can’t find a better company in this area there here when you need them all the guy that take care of the ac unit and service

Newton GroveNC28366 35.25-78.3575

Map of Newton Grove, NC 28366

Annual serviced




Review of Jackson & Sons

Newton GroveNC28366 35.1775-78.3775

Map of Newton Grove, NC 28366

Great service




Review of Jackson & Sons

Great job as always

Newton GroveNC28366 35.25-78.3575

Response from Jackson & Sons:

Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.


Map of Newton Grove, NC 28366

EXCELLENT SERVICE!




Review of Jackson & Sons

Newton GroveNC28366 35.225-78.3925

Map of Newton Grove, NC 28366

great service




Review of Jackson & Sons

Newton GroveNC28366 35.2875-78.315

Map of Newton Grove, NC 28366

Great service!




Review of Jackson & Sons

Jackson & Sons was great to work with; most expedient, on time and thorough in their delivery.

Newton GroveNC28366 35.2475-78.3575

Map of Newton Grove, NC 28366

Very professional




Review of Jackson & Sons

Newton GroveNC28366 35.175-78.405

Did a good job




Review of Jackson & Sons

It was just fine

Newton GroveNC28366 35.25-78.3575

Great Service




Review of Jackson & Sons

Newton GroveNC28366 35.2425-78.36

Super good company. Service is great




Review of Jackson & Sons

Great service and great technician. Give him a raise. My unit is fixed running like a gem. Glad we bought from you all. Service best anyone could ask for.

Newton GroveNC28366 35.175-78.405

Carolyn




Review of Jackson & Sons

Technician was very professional! No complaints! Service was great!

Newton GroveNC28366 35.2475-78.3625

Great service as always




Review of Jackson & Sons

Tech Dillon coats knows his job he was polite and has very good manners as all of the techs at Jackson and son great company to work with thanks again for great service

Newton GroveNC28366 35.25-78.355

Great job




Review of Jackson & Sons

Bryce carter is a hard worker very respectful

Newton GroveNC28366 35.25-78.355

Great




Review of Jackson & Sons

Newton GroveNC28366 35.205-78.3975

Great service




Review of Jackson & Sons

Terrific company to do business with. Your techs are very friendly helpful

Newton GroveNC28366 35.1775-78.3775

Great service from jackson&son




Review of Jackson & Sons

Great service on time good prices Bryce carter is a good guy tells u what your needs are and backs it up he shows

Newton GroveNC28366 35.25-78.355

Great service




Review of Jackson & Sons

Great service as usual. Very professional

Newton GroveNC28366 35.1775-78.3775

Was pleased with his professional disposition!




Review of Jackson & Sons

The service he preformed was great, well informed and nice young man. Was able to answer the questions I asked with good understanding and knowledge.

Newton GroveNC28366 35.2475-78.36

Home owner




Review of Jackson & Sons

Super satisfied with company and the techs on time and do what they say

Newton GroveNC28366 35.25-78.355

Great service




Review of Jackson & Sons

Newton GroveNC28366 35.2075-78.3375

Professional, courteous




Review of Jackson & Sons

Performed the inspection and repair efficiently and explained fully the need for a replacement part.

Newton GroveNC28366 35.2525-78.2975

Excellent




Review of Jackson & Sons

Excellent

Newton GroveNC28366 35.2075-78.335

Joshua W.

Joshua W.

Tech arrived and found thermostat set to 65, tech checked system and found insulation on coil door had come loose and was restricting air flow, tech taped insulation back to door and verified proper operation of unit, tech also had to recalibrate and set temperature on thermostat due to temperature ding 2.5 degrees off. System is now on and operating with proper delta t.

Near Eldridge Rd, Newton Grove, NC 28366
Landen  H.

Landen H.

Tech washed and serviced unit. No challenges found at this time.

Near US-701 Hwy, Newton Grove, NC 28366
Ronnie P.

Ronnie P.

Tech performed ESA on 1 system. All tests tested well with system. System operating properly upon departure. Crawlspace very low, but floor joist problem hasn’t worsened. Unable to access dehumidifier due to crawlspace size and location of dehumidifier. It was draining while tech was here so all appears well.

Near Candy Farm Ln, Newton Grove, NC 28366
Josh C.

Josh C.

Returned to replace outdoor fan motor and dual run capacitor. Please make a note, if there is not one already, to have (2) 12x12x1 filters dropped off at Mr. Jones’ other property: 3171 McLamb Rd Newton Grove.

Near Rosin Hill Rd, Newton Grove, NC 28366
Josh C.

Josh C.

Performed routine maintenance per energy savings agreement. Technician did not find any challenges with the system at todays visit. System is heating properly and holding a delta t of 20+ degrees. Tech recommended replacing Uv bulb, as the one in the system is burnt out. Tech quoted 207 plus tax. Customer declined and technician added to estimate. Prior to beginning service, the Customer stated that the thermostat would randomly change set temperatures. Tech went in and removed any scheduling presets to avoid challenge in the future. Customer renewed PSA via card.

Near Raleigh St, Newton Grove, NC 28366
Matthew L.

Matthew L.

Tech confirmed failed 40 amp breaker. Replaced breaker. Tested system without issues. Collected for repair.

Near McLamb Rd, Newton Grove, NC 28366
Josh C.

Josh C.

Performed routine maintenance per energy savings agreement. Technician did not find any challenges while servicing equipment today. When the tech went to restore power to the system, the thermostat did not come on. Per the previous technicians notes, there have been some previous challenges with the breaker going to the system. Technician checked the breaker and found no voltage. There is voltage on all other breakers in the box, however the one supplying the gas pack does not show any voltage. Office contacted and technician is scheduled for a follow up. System also uses 2 12x12x1 filters that the technician does not carry on the truck. Please have 2 12x12 filters dropped off.

Near McLamb Rd, Newton Grove, NC 28366
Josh C.

Josh C.

Performed routine maintenance per energy savings agreement. Technician found the outdoor fan to be amping high as well as the dual run capacitor to be testing weak. Tech recommended replacing the outdoor fan - which comes with a capacitor- and the compressor capacitor. Prices added to estimate. After discussion with customer, they would like to move forward with warranty fan motor and capacitor replacement. Fan motor is 825rpm 1/4 HP (picture provided) and the compressor capacitor is a 45mfd. System is back up and running for now. Delta t is 20+ degrees. Please bring one additional 24x24x1 filter when making repairs.

Near Rosin Hill Rd, Newton Grove, NC 28366
Josh C.

Josh C.

Performed routine maintenance on package heat pump per energy savings agreement. System installed in August 2023. Technician did not find any challenges while servicing equipment today. The system is heating properly and holding a delta t of 20+ degrees.

Near N Church St, Newton Grove, NC 28366
Kyle W.

Kyle W.

FOUND CONDENSER FAN MOTOR HAS FAILED. ALL DATA TAGS HAVE FADED. QUOTED PRICING FOR FAN MOTOR REPLACEMENT CUSTOMER DECLINED.

Near State Rd 1713, Newton Grove, NC 28366
Matthew L.

Matthew L.

Tech replaced all filters inside store. Brushed all return grilles. Put today’s date on new filters. Uploaded before and after pics on ServiceTitan. Rooftop make up air unit has space for six 16*20*1 permanent aluminum filters. Two are missing. Four are severely deteriorated. Office let tech know that another provider has already ordered replacement filters. If Smithfield’s needs our office to order filters, we certainly can.

Near Harnett-Dunn Hwy, Newton Grove, NC 28366
Matthew L.

Matthew L.

Tech found tstat lit up by batteries. Tech removed batteries and tstat went blank. Tstat has a common wire. Tech jumped AHU4 out to test without issues. Tech found Red 24 volt hot wire powering thermostat 4 interrupted by fire alarm panel. Bypassed alarm to test system. After testing, tech removed jumper. Wall indicator LED is not lit up indicating no trips. Panel shows no trips. Maintenance reports the building panels were recently worked on. Tech did not bypass fire alarm. Tstat is still blank. Tech recommends having panel diagnosed to reset power to tstat 4. Tech let Jeff Cupp know.

Near Mt Olive Dr, Newton Grove, NC 28366
Joseph C.

Joseph C.

Tech performed ESA on 1 system found leak in coil set up field supervisor to come out office going to call in the morning

Near Roanoke Rd, Newton Grove, NC 28366
Joshua W.

Joshua W.

Tech found thermostat set to run heat strips until outdoor temperature reached 45 degrees, tech reprogrammed to where they will only run till outdoor temperature of 25 degrees.

Near N Church St, Newton Grove, NC 28366
Spencer C.

Spencer C.

Tech found thermostat satisfied at 75. Tech turned thermostat up and found heat strips working properly. All amp draws were within specifications. Defrost and sensor are both working properly. Thermostat got up to 79 while tech was there. Tech found supply temp was 116 degrees. Tech found thermostat has a 3 degree temp difference required before turning on aux heat. Tech quoted replacing thermostat with one that can be set to .5 degrees comfort setting.

Near Mt Olive Dr, Newton Grove, NC 28366
Kyle W.

Kyle W.

FOUND FAULTY THERMOSTAT SENDING CONSTANT CALL FOR AUXILIARY HEAT/BLOWER. DECLINED THERMOSTAT REPLACEMENT AT THIS TIME. RECOMMEND ESA.

Near Duke Ln, Newton Grove, NC 28366
Romario  T.

Romario T.

Tech replaced a defrost control board under manufacturer warranty. Collected over the phone per mr. Porter’s approval. System is operating at this time.

Near Newton Grove Hwy, Newton Grove, NC 28366
Romario  T.

Romario T.

Tech found the system operating upon arrival, but did noticed the system turning off and on multiple times as thermostat was calling for heat. Tech checked the pressure switches for abnormalities and refrigerant pressures as well. No loose or damage wires were found. Tech did disconnect the low pressure switch at the defrost board as the system was operating but it continued to operate for approximately 2 minutes, pressure switches Prut in staring to the board. Tech inspected the thermostat and found some corrosion at the terminal connections, heat strips were engaging intermittently as well. Tech replaced the old thermostat with a focus pro 5000 per homeowner’s approval, tested the system for 15 minutes in heat mode with aux heat and system did not appeared have any more short cycle or intermittent challenges. Tech did recommend to have the defrost control board replaced since it is under warranty due to the abnormal operation that was caught throughout the diagnosis. Costumer approve

Near Newton Grove Hwy, Newton Grove, NC 28366
Bryce C.

Bryce C.

Mandontory

Near Old Goldsboro Rd, Newton Grove, NC 28366
Kenny C.

Kenny C.

Performed PTU, tech found leak inside evaporator coil. Tech handed field supervisor over to homeowners to get a second opinion. Field supervisor is also going to discuss ESA plan with homeowners.

Near Old Goldsboro Rd, Newton Grove, NC 28366
Luis R.

Luis R.

Tech found system s#16JA has a new ignition control board but also requires a gas valve tech did measure gas at outlet side of valve when calling no gas was present 24v was present at times tech believes valve is shorted and not allowing gas valve to open. Tech informed office.

Near Harnett-Dunn Hwy, Newton Grove, NC 28366
Kyle W.

Kyle W.

FOUND FAULTY THERMOSTAT UNABLE TO MAKE W CALL FOR HEAT. FOUND BLOWER CAPACITOR EXTREMELY WEAK AS WELL. REPLACED THERMOSTAT WITH FP5000/REPLACED 10MFD CAPACITOR. SYSTEM UP AND HEATING. RECOMMEND ESA.

Near State Rd 1713, Newton Grove, NC 28366
Joshua W.

Joshua W.

Tech performed ESA, tech found no issues at todays visit, system is back on and operating properly at this time. Tech spoke with customer about renewal and customer

Near Cedar Point Rd, Newton Grove, NC 28366
Spencer C.

Spencer C.

Tech found breaker only sending partial voltage. Tech tested a new breaker and found transformer now receiving 240v but no low voltage on the load side of transformer. Breaker and transformer have failed. Tech replaced both and system is up and running

Near Roanoke Rd, Newton Grove, NC 28366
Romario  T.

Romario T.

Downstairs unit (Goodman heat pump pack) Heat strips were operating upon arrival and compressor as well. Tech did noticed the delta T was not around normal temp range. Upon checking pressures, tech found the 2nd stage plug from the compressor unplugged. Tech blew out and cleaned the plug before plugging it in, tested heat afterwards and acquired a 110+ degree delta T. System is back heating. Covered under service warranty.

Near Newton Grove Hwy, Newton Grove, NC 28366

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

Contact Us

Why Jackson & Sons

Licensed, Bonded & Insured
Energy Efficient Experts
Same Day Repairs
5 Star Service
Dependable Warranties
Commercial & Residential Services
img-badge-bbb img-badge-epa img-badge-nate
Request Service
servicedetailscustomerreturningschedule
Details Regarding Your Request...
Contact and Service Location...
You and Your Service Location
*
*
To Serve You Best...
Have we served you in the past?
Yes
No
What Is Convenient For You?
What time of day is best for you?
First Available
Morning
Afternoon
Back Next