Newton Grove NC Heating & Air Conditioning Services

Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.

Read what your Newton Grove, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.

Recent Jobs and Reviews in Newton Grove, NC

Rated 4.9 out of 5 stars based on 32 customer reviews

Our Local Reviews by City

Job Locations and Reviews

Spencer C.
Spencer C. Checked in
Tech found coil completely frozen on circuit 2. Circuit 1 has been down since September. Tech thawed coil and leak searched system. No leaks present. Tech found normal head pressure at 320 with 80 degree outdoor temp, low suction and high superheat. This indicates a restriction. Tech found orifices freezing directly after metering device and tech recommends replacing coil. Tech also found a cracked belt and recommends replacing it as well. Tech recommended looking at comparing repair price to unit price. Field supervisor notified
Newton Grove, NC 28366
Matthew L.
Matthew L. Checked in
Customer reports system freezing up. Tech found electric furnace and outdoor unit very dirty. System has low suction pressure and high superheat. Tech estimated system is 1-2 lbs low on R410a. Initial leak search did not show any obvious refrigerant leaks. Customer says Lowe’s has added refrigerant about 6 years ago. Tech recommended cleaning system and adding refrigerant. Tech also found 7.5 blower capacitor weak and dual run capacitor weak. Customer approved MPA, first tune up, Housecall, and 2 lbs of R410a. Tech thoroughly cleaned system. Started system up and found blower motor failed to start and overheated due to weak capacitor. Tech replaced capacitor for testing and found it started and ran normally. Customer approved capacitor replacement. Let customer know that we can provide a free quote at any time for system replacement. System is 10 years old. If they need to put money towards a major repair, tech recommends replacing system. Financing options are available. After clea
Newton Grove, NC 28366
Joseph C.
Joseph C. Checked in
Tech performed ESA on 1 system found no challenges at today’s visit, tech inspected ducts very thoroughly customer stated mice were coming in through them. Tech found no challenges with ducts but did notice termite damage tech informed customer of findings no further challenges today. Crawl space is very tight
Newton Grove, NC 28366
Joseph C.
Joseph C. Checked in
Tech performed ESA on 1 system found no challenges at today’s visit system operating properly at this time. Customer Extended ESA
Newton Grove, NC 28366
Matthew L.
Matthew L. Checked in
Customer wanted ballpark over the phone. Said it was out of her price range.
Newton Grove, NC 28366
Noah C.
Noah C. Checked in
Upon arrival customer stated system was charged up with refrigerant last month by a different company. Stated blower runs continuously and indoor temp got to 85 on a recent warm day. Tech found system out on low pressure and system almost completely out of refrigerant. Recommended performing a leak search, tech performed leak search after approval. Search resulted in finding of a leak at evaporator coil. Quoted $5730 to replace coil, system is out of warranty. Customer would like a quote on a new system. Field supervisor is scheduled to come out.
Newton Grove, NC 28366
Derek J.
Derek J. Checked in
Upon arrival tech was informed system was not cooling. Upon inspection of the system tech found evaporator coil starting to freeze system. Factory subcooling called for 15 degresss and was only at 2 degrees subcooling. Tech leak searched system and found factory u bends on evaporator coil to be leaking. Tech added 6lbs of R410A to system to get them back cooling. Office is ordering warranty evaporator coil to replace.
Newton Grove, NC 28366
Ricardo  T.
Ricardo T. Checked in
Text washed and serviced unit and found no challenges at this time. Customer would like to renew but was unable at this time customer should call office for renewal.
Newton Grove, NC 28366
Review
Very professional.
PHIPP - Newton Grove, NC 28366
Arturo  A.
Arturo A. Checked in
Visa - 4334770052138614 (cvv)(963) exp(03/29) zip (28366) card info.
Newton Grove, NC 28366
Arturo  A.
Arturo A. Checked in
Tech Performed maintenance per esa. Tech found no challenges at today’s visit system is operating correctly at this time homeowner did not let tech inside dropped off filters not check delta t. Homeowner will let me know what he will do with renewal he might drop the plan on one of the properties but he will let us know before today.
Newton Grove, NC 28366
Review
Excellent service
NEWTON - Newton Grove, NC 28366
Noah C.
Noah C. Checked in
Tech performed CMA on one system. Tech found compressor contactor to be dark and pitted. Recommended replacing. Also recommend replacing weak compressor run capacitor. Estimate is on file for these repairs and sent to customer. Tech found no further challenges with system, system is heating and cooling properly at this time.
Newton Grove, NC 28366
Joshua W.
Joshua W. Checked in
Tech arrived and found thermostat set to 65, tech checked system and found insulation on coil door had come loose and was restricting air flow, tech taped insulation back to door and verified proper operation of unit, tech also had to recalibrate and set temperature on thermostat due to temperature ding 2.5 degrees off. System is now on and operating with proper delta t.
Newton Grove, NC 28366
Nate R.
Nate R. Checked in
Tech washed and serviced unit. No challenges found at this time.
Newton Grove, NC 28366
Ronnie P.
Ronnie P. Checked in
Tech performed ESA on 1 system. All tests tested well with system. System operating properly upon departure. Crawlspace very low, but floor joist problem hasn’t worsened. Unable to access dehumidifier due to crawlspace size and location of dehumidifier. It was draining while tech was here so all appears well.
Newton Grove, NC 28366
Landen  H.
Landen H. Checked in
Returned to replace outdoor fan motor and dual run capacitor. Please make a note, if there is not one already, to have (2) 12x12x1 filters dropped off at Mr. Jones’ other property: 3171 McLamb Rd Newton Grove.
Newton Grove, NC 28366
Landen  H.
Landen H. Checked in
Performed routine maintenance per energy savings agreement. Technician did not find any challenges with the system at todays visit. System is heating properly and holding a delta t of 20+ degrees. Tech recommended replacing Uv bulb, as the one in the system is burnt out. Tech quoted 207 plus tax. Customer declined and technician added to estimate. Prior to beginning service, the Customer stated that the thermostat would randomly change set temperatures. Tech went in and removed any scheduling presets to avoid challenge in the future. Customer renewed PSA via card.
Newton Grove, NC 28366
Matthew L.
Matthew L. Checked in
Tech confirmed failed 40 amp breaker. Replaced breaker. Tested system without issues. Collected for repair.
Newton Grove, NC 28366
Review
They take good care of my hvac
GRISSOM - Newton Grove, NC 28366
Landen  H.
Landen H. Checked in
Performed routine maintenance per energy savings agreement. Technician did not find any challenges while servicing equipment today. When the tech went to restore power to the system, the thermostat did not come on. Per the previous technicians notes, there have been some previous challenges with the breaker going to the system. Technician checked the breaker and found no voltage. There is voltage on all other breakers in the box, however the one supplying the gas pack does not show any voltage. Office contacted and technician is scheduled for a follow up. System also uses 2 12x12x1 filters that the technician does not carry on the truck. Please have 2 12x12 filters dropped off.
Newton Grove, NC 28366
Landen  H.
Landen H. Checked in
Performed routine maintenance per energy savings agreement. Technician found the outdoor fan to be amping high as well as the dual run capacitor to be testing weak. Tech recommended replacing the outdoor fan - which comes with a capacitor- and the compressor capacitor. Prices added to estimate. After discussion with customer, they would like to move forward with warranty fan motor and capacitor replacement. Fan motor is 825rpm 1/4 HP (picture provided) and the compressor capacitor is a 45mfd. System is back up and running for now. Delta t is 20+ degrees. Please bring one additional 24x24x1 filter when making repairs.
Newton Grove, NC 28366
Landen  H.
Landen H. Checked in
Performed routine maintenance on package heat pump per energy savings agreement. System installed in August 2023. Technician did not find any challenges while servicing equipment today. The system is heating properly and holding a delta t of 20+ degrees.
Newton Grove, NC 28366
Kyle W.
Kyle W. Checked in
FOUND CONDENSER FAN MOTOR HAS FAILED. ALL DATA TAGS HAVE FADED. QUOTED PRICING FOR FAN MOTOR REPLACEMENT CUSTOMER DECLINED.
Newton Grove, NC 28366
Matthew L.
Matthew L. Checked in
Tech replaced all filters inside store. Brushed all return grilles. Put today’s date on new filters. Uploaded before and after pics on ServiceTitan. Rooftop make up air unit has space for six 16*20*1 permanent aluminum filters. Two are missing. Four are severely deteriorated. Office let tech know that another provider has already ordered replacement filters. If Smithfield’s needs our office to order filters, we certainly can.
Newton Grove, NC 28366
Matthew L.
Matthew L. Checked in
Tech found tstat lit up by batteries. Tech removed batteries and tstat went blank. Tstat has a common wire. Tech jumped AHU4 out to test without issues. Tech found Red 24 volt hot wire powering thermostat 4 interrupted by fire alarm panel. Bypassed alarm to test system. After testing, tech removed jumper. Wall indicator LED is not lit up indicating no trips. Panel shows no trips. Maintenance reports the building panels were recently worked on. Tech did not bypass fire alarm. Tstat is still blank. Tech recommends having panel diagnosed to reset power to tstat 4. Tech let Jeff Cupp know.
Newton Grove, NC 28366
Joseph C.
Joseph C. Checked in
Tech performed ESA on 1 system found leak in coil set up field supervisor to come out office going to call in the morning
Newton Grove, NC 28366
Joshua W.
Joshua W. Checked in
Tech found thermostat set to run heat strips until outdoor temperature reached 45 degrees, tech reprogrammed to where they will only run till outdoor temperature of 25 degrees.
Newton Grove, NC 28366
Review
Great service
PHIPPS - Newton Grove, NC 28366
Review
Great service
NEWTON GROVE INS & REALTY INC - Newton Grove, NC 28366
Review
You just can’t find a better company in this area there here when you need them all the guy that take care of the ac unit and service
GRISSOM - Newton Grove, NC 28366
Review
Annual serviced
HAYES - Newton Grove, NC 28366
Review
Great job as always
GRISSOM - Newton Grove, NC 28366
Response from Jackson & Sons:

Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

Review
EXCELLENT SERVICE!
PORTER - Newton Grove, NC 28366
Review
great service
LEE - Newton Grove, NC 28366
Review
Jackson & Sons was great to work with; most expedient, on time and thorough in their delivery.
MARY Ann - Newton Grove, NC 28366
Review
Very professional
JOHN - Newton Grove, NC 28366
Review
It was just fine
Mark - Newton Grove, NC 28366
Review
Great Service
Shannon - Newton Grove, NC 28366
Review
Great service and great technician. Give him a raise. My unit is fixed running like a gem. Glad we bought from you all. Service best anyone could ask for.
Lee hayes - Newton Grove, NC 28366
Review
Technician was very professional! No complaints! Service was great!
Carolyn - Newton Grove, NC 28366
Review
Tech Dillon coats knows his job he was polite and has very good manners as all of the techs at Jackson and son great company to work with thanks again for great service
Mark - Newton Grove, NC 28366
Review
Bryce carter is a hard worker very respectful
Mark - Newton Grove, NC 28366
Review
Great
Herbert - Newton Grove, NC 28366
Review
Terrific company to do business with. Your techs are very friendly helpful
Lee - Newton Grove, NC 28366
Review
Great service on time good prices Bryce carter is a good guy tells u what your needs are and backs it up he shows
Mark - Newton Grove, NC 28366
Review
Great service as usual. Very professional
Avis - Newton Grove, NC 28366
Review
The service he preformed was great, well informed and nice young man. Was able to answer the questions I asked with good understanding and knowledge.
Carolyn - Newton Grove, NC 28366
Review
Super satisfied with company and the techs on time and do what they say
Mark - Newton Grove, NC 28366
Review
Great service
Curtis - Newton Grove, NC 28366

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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