Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your Newton Grove, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Local Reviews
for Newton Grove, NC
Our Reviews by City
Great service
GRISSOM - Newton Grove, NC 28366
Great job as always
Response from Jackson & Sons:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
EXCELLENT SERVICE!
PORTER - Newton Grove, NC 28366
great service
LEE - Newton Grove, NC 28366
Great service!
MARY Ann - Newton Grove, NC 28366
Jackson & Sons was great to work with; most expedient, on time and thorough in their delivery.
Very professional
JOHN - Newton Grove, NC 28366
Did a good job
Mark - Newton Grove, NC 28366
It was just fine
Great Service
Shannon - Newton Grove, NC 28366
Super good company. Service is great
Lee hayes - Newton Grove, NC 28366
Great service and great technician. Give him a raise. My unit is fixed running like a gem. Glad we bought from you all. Service best anyone could ask for.
Carolyn
Carolyn - Newton Grove, NC 28366
Technician was very professional! No complaints! Service was great!
Great service as always
Mark - Newton Grove, NC 28366
Tech Dillon coats knows his job he was polite and has very good manners as all of the techs at Jackson and son great company to work with thanks again for great service
Great job
Mark - Newton Grove, NC 28366
Bryce carter is a hard worker very respectful
Great
Herbert - Newton Grove, NC 28366
Great service
Lee - Newton Grove, NC 28366
Terrific company to do business with. Your techs are very friendly helpful
Great service from jackson&son
Mark - Newton Grove, NC 28366
Great service on time good prices Bryce carter is a good guy tells u what your needs are and backs it up he shows
Great service
Avis - Newton Grove, NC 28366
Great service as usual. Very professional
Was pleased with his professional disposition!
Carolyn - Newton Grove, NC 28366
The service he preformed was great, well informed and nice young man. Was able to answer the questions I asked with good understanding and knowledge.
Home owner
Mark - Newton Grove, NC 28366
Super satisfied with company and the techs on time and do what they say
Great service
Curtis - Newton Grove, NC 28366
Professional, courteous
Susan - Newton Grove, NC 28366
Performed the inspection and repair efficiently and explained fully the need for a replacement part.
Excellent
Willian - Newton Grove, NC 28366
Excellent
Great service
Alice - Newton Grove, NC 28366
Good communication
Did a great job and very fare
Mark - Newton Grove, NC 28366
There a stand up company I had been having trouble with my heat pump. It took several trips but got it right. All the techs that came out were very nice and helpful. Thanks to Jackson and son things are working as they should.
Wonderful service showed up real fast
Mark - Newton Grove, NC 28366
Jimmy was a great tech knew what he was don't had the heat fixed in no times at all. It can be hard to find a good company these days but I found one in Jackson & son
Very good service
Susan - Newton Grove, NC 28366
Service representative made a good impression and performed the maintenance service very efficiently.
veru good service; very courteous agent
Waiston - Newton Grove, NC 28366
David C.
Consultation Code: ENGSK1Q4A
Luis R.
Tech was informed customer had r22 freon added 3 years ago tech checked pressures and found -12 suction and 112 liquid upon turning power off suction pressure would slowly creep up indicating metering device had failed tech called a mandatory to give customer best solution
Randy K.
Performed inspection on 2 Trane gas package units, 2 dehumidifiers, changed filters. Brushed return grills in kitchen.
Kyle W.
PERFORMED ESA. TRANE PACKAGE HEAT PUMP. INSTALLED SURGE PROTECTOR.
Kyle W.
DROPPED OFF FILTERS.
Randy K.
Performed full service on Goodman split heat pump, changed filter, washed coils, checked pressures and capacitors, motor amps, heat strips.
Kyle W.
REPLACED 25’ OF 12” FLEX. CUSTOMER NOT HOME DURING SERVICE. UNABLE TO GO INSIDE. SYSTEM WAS RUNNING DURING REPAIRS AND AFTER COMPLETION. COLLECTED VIA PHONE.
Jospeh C.
Tech performed ESA on 1 system found no issues at today’s visit, tech had no 12x12x1 filters on truck will need to come back to drop off filters.
David S.
Performed cma full service on 8 split systems & inspection of oven hood and make up air. System 4 air handler not draining condensation properly. Condensate trap has been removed prior to service. Pipe runs to condensate pump. Pump operating correctly at this time. Air handler pulling negative pressure instead of draining condensation from evaporator coil. Found bottom inside of unit filled with water. Found standing water in auxiliary drain pan. Removed approximately 6 gal of water from auxiliary pan. Recommend installation of ez trap and rework of condensate piping to correct drainage issues. Provided estimate for installation of ez trap $138.12. Additional time/materials will be needed for complete repair. Condensation will be a continuous problem until a permanent fix is made. System 3 drain lines flow properly. Found auxiliary pan holding water at second visit. Removed water from auxiliary pan. Installed additional union on drain line and verified flow. Unit should be moni
Jospeh C.
Upon arrival customer stated If he turned t stat down more than 2 unit would freeze up, tech was unable to replicate issue system at normal pressures with good delta t tech found no issues at today’s visit
Michael H.
Tech was sent out to check on system # 1 freezing up. System appears to be 2-3 lbs. low on refrigerant. Tech observed system # 2 sound as if was low on refrigerant also. Found unit not moving air. Suspect faulty blower motor. Will need to quote prices.
Kyle W.
FOUND VISIBLE MOBILE HOME SUPPLY DUCT DESTROYED. QUOTED $812.00 PLUS TAX TO REPLACE 20’ SUPPLY LINE. REQUESTED TO BE SCHEDULED FOR MAY 5TH. WILL CALL IF ANYTHING CHANGES. TURNED SYSTEM OFF. INVESTED IN PSA 1 SYSTEM.
David S.
Performed cma full service on 20 split systems. Compressor capacitor on HP-D4 tested weak . Provided estimate for replacement of capacitor $211.77. Compressor capacitor on HP-D1 tested weak . Provided estimate for replacement of capacitor $211.77. Both sides of dual run capacitor on HP-B4 tested weak. Recommend replacement of dual run capacitor. Provided estimate for replacement of turbo capacitor $364.25. Both sides of dual run capacitor on HP-A2 tested weak. Recommend replacement of dual run capacitor. Provided estimate for replacement of turbo capacitor $364.25. Compressor capacitor on HP-A3 tested weak . Provided estimate for replacement of capacitor $211.77. Fan capacitor on HP-A4 tested weak . Provided estimate for replacement of capacitor $196.98. Compressor capacitor on HP-C4 tested weak . Provided estimate for replacement of capacitor $211.77. Corrected poor connections on thermostat wiring for AH-A4. Thermostat battery low in units A1, C2, D3, D4. AH-A2 missing cap
Arturo A.
Tech found no challenges at todays visit. Tech serviced and cleaned both systems. Tech checked amp draws, cleaned coils, and checked contactors and capacitors system is operating properly at this time. Recommended plasma pure homeowner stated she will look into it.
Kyle W.
INSTALLED SURGE PROTECTOR. EXTENDED PSA 1 SYSTEM.
Kyle W.
INSTALLED SURGE PROTECTOR.
Landen H.
Perform tuneup on Trane gas pack
Kyle W.
TUNE UP GOODMAN PACKAGE HEAT PUMP
Kenny C.
Performed tune up on Trane package unit.
Open T.
Tech serviced a Trane package unit.
Tabatha W.
TECHNICIANS REMOVED THE OLD UNIT AND REPLACED IT WITH A NEW GOODMAN HEAT PUMP
Open T.
Tech is servicing a Trane gas pack.
Jospeh C.
Performed tune up on 1 system.
Open T.
Tech is servicing a Trane gas pack.
David C.
TECHNICIANS REMOVED THE OLD UNIT AND REPLACED IT WITH A NEW SPLIT HEAT PUMP IN UPSTAIRS CLOSET
