Jackson and Sons has provided full-service residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services in Faison, NC since 1974.
Read our reviews to learn why your neighbors call us first for their home and business comfort needs in Faison, NC, then call us at 919-734-9611 to see what we can do for you.
Recent Jobs and Reviews in Faison, NC
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Job Locations and Reviews
Caleb S.
Emailed quote to replace 5 ton SHP for upstairs.
Faison, NC 28341
Kyle W.
Found upstairs system compressor has seized up pulling LRA, causing breaker to trip. Both start and run capacitors within specs. 16 year old R22 system. Costly repairs not recommended. Handed over to field supervisor to provide quote for main upstairs system, along with (2) 16 year old mini splits. Downstairs kitchen unit is being serviced by another company. Invested in ESA on (1) downstairs system for main area of house. Need to schedule 1st visit.
Faison, NC 28341
Caleb S.
Emailed proposal to replace 2 mini splits
Faison, NC 28341
Kenny C.
Upon arrival homeowner stated system won’t keep up. Also stated she had tried to kill a snake with a gun but the snake went underneath the house and now there is a weird smell. Tech observed refrigerant pressures and found pressures within spec. Delta t is a 18 degree changeover. Also stated house is very old and does not have that much insulation. System is cooling house the best it can.
Faison, NC 28341
Bryce C.
Customer does not have the means to do anything at this point in time. Emailed proposal
Faison, NC 28341
Landen H.
Tech washed and serviced unit and found unit to have a cracked primary drain pan along with the system being 30 years old and having excessive rust tech called out field supervisor. Unit is still cooling at this time.
Faison, NC 28341
Landen H.
Tech performed PTU and found unit to be extremely dirty tech washed and cleaned unit throughly and found no challenges at this time.
Faison, NC 28341
Noah C.
Upon arrival tech found gas pack short cycling out on low pressure. Tech confirmed no airflow issues, indoor TXV is shut down. Tech cycled reversing valve several times to try and open up valve but had no luck. Tech recommended replacing system over making repair. Customer would like to repair system.
Faison, NC 28341
Aidan T.
Tech performed ESA, tech found no issues with system at todays visit. System is back on and operating properly at this time.
Faison, NC 28341
Aidan T.
Tech performed ESA, tech found no issues at todays visit. System is back on and operating properly at this time. Tech spoke with customer about renewal and customer said he would have to wait until he has the money.
Faison, NC 28341
Review
Excellent
Matthew L.
2 in cast iron combo rust out at bottom replace in pvc and firm co
Faison, NC 28341
Kyle W.
(UPSTAIRS) FOUND INTERMITTENTLY DROPPING VOLTAGE TO CONDENSER DUE TO CLOGGED DRAIN LINE TRIPPING FLOAT SWITCH. CLEARED DRAIN LINE AND TESTED DRAINAGE UNDER SERVICE WARRANTY. INVESTED IN ESA (1) SYSTEM. SCHEDULE 1ST VISIT FOR UPSTAIRS AS SOON AS POSSIBLE.
Faison, NC 28341
Wayne T.
(XL15) 4WCZ5024AE1000A
Faison, NC 28341
Derek J.
Upon arrival tech was informed there are workers under the house and the thermostat ended up going blank. Tech found splice under the house that looked like it was pulled apart. Reconnected wires and thermostat came back on. System started up with no challenges.
Faison, NC 28341
Kenny C.
Performed PTU on dehumidifier, tech cleared out drain line and washed filter. Tech also noticed hvac system was dirty and also found condenser coils to be clogged up. Recommended having a cleaning, stated she will get the company that installed the system to come out.
Faison, NC 28341
Derek J.
Upon arrival tech was informed upstairs and downstairs system was not cooling. Inspected upstairs and found no challenges with system. Had 57 supply temps and 74 on the return. Pressures were within range. And system is operating. Downstairs had standing pressure of 50psi indicating a leak. Set up for field supervisor to come out due to age of system and cost of repairs. Tech left disconnect turned off for downstairs.
Faison, NC 28341
Joseph C.
Tech performed ESA on 1 system. Package hp- tech serviced and cleaned system, no challenges were found at today’s visit system is operating properly at this time.
Faison, NC 28341
Joseph C.
Tech performed ESA on 1 system. Electric furnace- tech serviced and cleaned system, only challenge found at today’s visit was suction line installation was not put back by other company after leak repair. Tech tried to get in contact to inform customer but got no answer. Tech informed son of issue.
Faison, NC 28341
Demarcus M.
UNIT #8- 5 TON TRANE SPLIT SYSTEM HEAT PUMP
Faison, NC 28341
David C.
UNIT #9-3.5 TON TRANE SPLIT HEAT PUMP
Faison, NC 28341
Kenny C.
Performed ESA on both systems. Tech found both drain line issues on both units. Tech found drain line on far left side of house buried into the ground. Far right unit drain line was broken in half, tech installed new pvc drain line and unburied the other drain line and made are proper drainage was occurring. Tech also found breaker for the fair right unit to be very hot, tech ohm’d out compressor and informed homeowner that’s compressor is in the green still but to keep an eye out for that breaker. Homeowner extended 1yr ESA for 2 systems.
Faison, NC 28341
Kenny C.
Performed ESA, no issues at todays visit. Recommended plasma air and surge protection. Wants to hold off for right now.
Faison, NC 28341
Derek J.
Upon arrival tech was informed system was not cooling. Tech found disconnect turned off at condenser. Inspected to ensure there was Freon in the system, capacitor was reading within specs and compressor before turning back on. Turned disconnect on and system started up, pressures were good with a 20 degree Delta T. System is back operating at this time.
Faison, NC 28341
Review
Matt was very professional and done an excellent job at servicing our heating and cooling system
Matt C.
Tech performed ptu on trane package unit Found no challenges Customer didn’t invest in esa
Faison, NC 28341
Matt C.
Tech performed ptu, washed and serviced unit Unit wasn’t cooling upon arrival Tech found unit low on r22 and capacitor dead Tech collected for tune up Unit is down from departure
Faison, NC 28341
Review
Today was my first time calling on Jackson & Son heating/Ac system & I got satisfied by Mr.Donnie he was very respectful & kind he talk with me with quality manners & got heat back going I'm very pleased!!!
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Repair/replace
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Wayne did a good job in diagnosing my problem
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Easy and uneventful
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good job
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Glad this person was sent to service my unit. Discussed w me, component that needed replacement & handled this today, as well as doing the maintenance. My unit is 16 yrs old, tech’s knowledge of the equipment & manner of communication w the customer was reassuring. This person is an asset to the company.
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I have a contract with Jackson and Son for over 12 years, and I am always pleased, they have a quick response time, and the service tech are always very professional. Once the tech looks over the problem called in, you will receive a price quote immediately. I would without a doubt recommend this company. KUDOS
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Tech performed the jod very well.
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winter check up
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Great
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Appreciated the service!
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Great Service
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Tech was very and informing and polite
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The serviceman tyler was knowledgeable of job heater work well after completion .
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Not knowing exactly what should be done and what was actually done and how well it was done makes it difficult to rate. The service man was extremely courteous and seemed very knowledgeable. But I‘ve had some bad experiences with this company so trusting that the job was completed correctly takes a considerable leap of faith.
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Great Service
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Very pleased with technician
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great service
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great service from tech
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kyle does outstanding work.very nice and answer all my dumb ouestion,very knowlegr.
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Tech was very polite and personable. Don’t really know the quality of his work. Only hope he did everything he was supposed to do. I have had some bad
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Great Service
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the service man was excellent and was well trained.