Faison NC Heating & Air Conditioning Services

Jackson and Sons has provided full-service residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services in Faison, NC since 1974.

Read our reviews to learn why your neighbors call us first for their home and business comfort needs in Faison, NC, then call us at 919-734-9611 to see what we can do for you.

Recent Jobs and Reviews in Faison, NC

Rated 4.8 out of 5 stars based on 35 customer reviews

Our Local Reviews by City

Job Locations and Reviews

Joseph C.
Joseph C. Checked in
Tech performed ESA on 1 system. Package hp- tech serviced and cleaned system, no challenges were found at today’s visit system is operating properly at this time.
Faison, NC 28341
Joseph C.
Joseph C. Checked in
Tech performed ESA on 1 system. Electric furnace- tech serviced and cleaned system, only challenge found at today’s visit was suction line installation was not put back by other company after leak repair. Tech tried to get in contact to inform customer but got no answer. Tech informed son of issue.
Faison, NC 28341
Demarcus  M.
Demarcus M. Checked in
UNIT #8- 5 TON TRANE SPLIT SYSTEM HEAT PUMP
Faison, NC 28341
David C.
David C. Checked in
UNIT #9-3.5 TON TRANE SPLIT HEAT PUMP
Faison, NC 28341
Kenny C.
Kenny C. Checked in
Performed ESA on both systems. Tech found both drain line issues on both units. Tech found drain line on far left side of house buried into the ground. Far right unit drain line was broken in half, tech installed new pvc drain line and unburied the other drain line and made are proper drainage was occurring. Tech also found breaker for the fair right unit to be very hot, tech ohm’d out compressor and informed homeowner that’s compressor is in the green still but to keep an eye out for that breaker. Homeowner extended 1yr ESA for 2 systems.
Faison, NC 28341
Kenny C.
Kenny C. Checked in
Performed ESA, no issues at todays visit. Recommended plasma air and surge protection. Wants to hold off for right now.
Faison, NC 28341
Derek J.
Derek J. Checked in
Upon arrival tech was informed system was not cooling. Tech found disconnect turned off at condenser. Inspected to ensure there was Freon in the system, capacitor was reading within specs and compressor before turning back on. Turned disconnect on and system started up, pressures were good with a 20 degree Delta T. System is back operating at this time.
Faison, NC 28341
Review
Matt was very professional and done an excellent job at servicing our heating and cooling system
OAKES PAM - Faison, NC 28341
Matt C.
Matt C. Checked in
Tech performed ptu on trane package unit Found no challenges Customer didn’t invest in esa
Faison, NC 28341
Matt C.
Matt C. Checked in
Tech performed ptu, washed and serviced unit Unit wasn’t cooling upon arrival Tech found unit low on r22 and capacitor dead Tech collected for tune up Unit is down from departure
Faison, NC 28341
Joshua W.
Joshua W. Checked in
Tech performed ESA, tech found no issues at todays visit. System is on and operating properly at this time. System is cooling with 20 degree delta t.
Faison, NC 28341
Joseph C.
Joseph C. Checked in
Tech performed ESA on 1 system. Package Hp- Tech found no challenges at today’s visit got system cleaned and serviced, all electrical testing to specs with 20 delta t. Customer did renew at this time son state they will call in to renew.
Faison, NC 28341
Joseph C.
Joseph C. Checked in
Tech performed ESA on 1 system. Split system- upon flushing drain line tech found float switch not glued, tech glued and flushed with no issues. No further challenges at today’s visit system is operating properly at this time with 20 delta t. Mail invoice
Faison, NC 28341
Brett  S.
Brett S. Checked in
Tech returned to drop of filters on front porch and pressure wash unit and coils.
Faison, NC 28341
Brett  S.
Brett S. Checked in
Tech performed maintenance per service agreement. Tech found compressor testing in the yellow. Tech informed homeowner that the thinner the insulation the more likely electricity will go where it’s not supposed to and ground the compressor. Homeowner decided he will run it until it goes out. Tech suggested hard start kit to help prolong the life of compressor by taking away the amount of electricity needed to start the unit. Homeowner decided he would wait it out. Homeowner renewed one system PSA at 373.43 via check. Tech replaced one 20x30 filter. System is operating properly at this time. Homeowner would like number ending in 6015 removed.
Faison, NC 28341
Brett  S.
Brett S. Checked in
Tech performed maintenance per service agreement. Tech found no challenges at today’s visit. Tech informed homeowner that UV bulb was blown and discussed plasma pure air. Homeowner stated they may replace bulb next visit. Tech replaced one 20 x 20 filter downstairs. 20 x 25 media filter is good until August. Homeowner would like number ending in 2491 removed.
Faison, NC 28341
Kyle W.
Kyle W. Checked in
FOUND BOTH ECOBEE THERMOSTATS PROGRAMMED TO ONLY RUN AUXILIARY HEAT BELOW 25 DEGREES OUTSIDE TEMPERATURE, AND SHUT DOWN COMPRESSOR AT TEMPERATURES BELOW 35 DEGREES. THIS CAUSED BOTH COMPRESSOR AND AUXILIARY HEAT TO BE UNABLE TO RUN AT TEMPERATURES BETWEEN 25-35 DEGREES. DISABLED COMPRESSOR SHUT DOWN SETTING, AND MOVED AUXILIARY HEAT THRESHOLD TO BELOW 60 DEGREES TO RUN AS NEEDED. ALSO SET SCHEDULING TO “UNTIL YOU CHANGE IT.” BOTH SYSTEMS NOW RUNNING PROPERLY. SERVICE WARRANTY.
Faison, NC 28341
Brett  S.
Brett S. Checked in
Tech performed maintenance per service agreement. Tech found no challenges at today’s visit. Tech replaced one 16x20x1 filter. Homeowner renewed 1 system PSA at $373.43 via VISA. System is operating properly at this time.
Faison, NC 28341
Brett  S.
Brett S. Checked in
Tech performed maintenance per service agreement. Tech found no challenges at today’s visit. Tech replaced one 24x 24 x 1. System is operating properly at this time.
Faison, NC 28341
Brett  S.
Brett S. Checked in
Tech performed maintenance per service agreement. Homeowner did not have water available during visit. Tech unable to wash unit/coils. Tech did not have a 16x24x1 filter on truck. Tech will have to drop one off at later date. System is operating properly at this time.
Faison, NC 28341
Noah C.
Noah C. Checked in
Tech returned to replace coil temp sensor and ambient temp sensor. Tech replaced both, photos on file. Customer not home at time of visit, tech was unable to reach customer via phone for payment. Office will call and collect.
Faison, NC 28341
Ricardo  T.
Ricardo T. Checked in
Tech washed and serviced unit and found no challenges at this time. Tech recommended uv replacement customer declined.
Faison, NC 28341
Noah C.
Noah C. Checked in
Upon arrival tech found error code 68 displayed at thermostat, customer stated system has still been heating fine with error code showing. Upon inspection tech found 4 flash fault at defrost control board indicating a defrost sensor error. Tech ohmed out all sensors and checked for proper readings according to manufacturer sensor reading chart. Tech found ambient sensor reading slightly out of range, coil temp sensor has no reading and has failed. Tech quoted $449.20 plus tax to replace both sensors. Customer approved repair, need to order sensors and notify customer when available to come back and make repairs. No house call fee per premium agreement.
Faison, NC 28341
Brett  S.
Brett S. Checked in
Tech performed maintenance per service agreement. Homeowner not home during service. Tech found capacitors for compressor testing week. Tech informed homeowner and homeowner contacted landlord. Landlord will wait on repair. Tech replaced one 20 x 25 x 1 filter. System is operating properly at this time.
Faison, NC 28341
Joshua W.
Joshua W. Checked in
Tech arrived and found ecobee thermostat shorted causing system to run all the time. Tech replaced thermostat with VP8000 and programmed thermostat. Tech cycled system by thermostat to verify system came and turned off at appropriate time. System is on and running with 19 degree delta t at this time. Repair is covered under warranty.
Faison, NC 28341
Matthew L.
Matthew L. Checked in
[email protected] Tech inspected Heat Pump package unit #1 (serial 347L). Tested system in each mode for ten minutes each and recorded pressures. Tech called Ruby and let her know findings. Report that corporate got was that another company found head pressure fluctuating and added refrigerant after doing a repair. They suspected non condensibles and recommend pulling charge, vacuum, and recharge. Tech did not duplicate any of these issues. Attached pics of refrigerant running pressures and amp draws. Collected for diagnostic.
Faison, NC 28341
Review
Today was my first time calling on Jackson & Son heating/Ac system & I got satisfied by Mr.Donnie he was very respectful & kind he talk with me with quality manners & got heat back going I'm very pleased!!!
Ruth - Faison, NC 28341
Review
Repair/replace
Sharon - Faison, NC 28341
Review
Wayne did a good job in diagnosing my problem
LOUIS - Faison, NC 28341
Review
Easy and uneventful
SARAH - Faison, NC 28341
Review
good job
LOUIS - Faison, NC 28341
Review
Glad this person was sent to service my unit. Discussed w me, component that needed replacement & handled this today, as well as doing the maintenance. My unit is 16 yrs old, tech’s knowledge of the equipment & manner of communication w the customer was reassuring. This person is an asset to the company.
Olivia - Faison, NC 28341
Review
I have a contract with Jackson and Son for over 12 years, and I am always pleased, they have a quick response time, and the service tech are always very professional. Once the tech looks over the problem called in, you will receive a price quote immediately. I would without a doubt recommend this company. KUDOS
Barbara - Faison, NC 28341
Review
Tech performed the jod very well.
JOHN - Faison, NC 28341
Review
winter check up
LOUIS - Faison, NC 28341
Review
Great
KING - Faison, NC 28341
Review
Appreciated the service!
ALEXANDER - Faison, NC 28341
Review
Great Service
Angela - Faison, NC
Review
Tech was very and informing and polite
LOUIS - Faison, NC 28341
Review
The serviceman tyler was knowledgeable of job heater work well after completion .
Alexander - Faison, NC 28341
Review
Not knowing exactly what should be done and what was actually done and how well it was done makes it difficult to rate. The service man was extremely courteous and seemed very knowledgeable. But I‘ve had some bad experiences with this company so trusting that the job was completed correctly takes a considerable leap of faith.
JOHN - Faison, NC 28341
Review
Great Service
ANNETTE - Faison, NC 28341
Review
Very pleased with technician
David - Faison, NC 28341
Review
great service
ROY - Faison, NC 28341
Review
great service from tech
LOUIS - Faison, NC 28341
Review
kyle does outstanding work.very nice and answer all my dumb ouestion,very knowlegr.
Buster - Faison, NC 28341
Review
Tech was very polite and personable. Don’t really know the quality of his work. Only hope he did everything he was supposed to do. I have had some bad
John - Faison, NC 28341
Review
Great Service
Garry - Faison, NC 28341
Review
the service man was excellent and was well trained.
Buster - Faison, NC 28341
Review
awesome very nice knows whay needs to be done.
Buster - Faison, NC 28341

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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Why Jackson & Sons

Licensed, Bonded & Insured
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