Jackson and Sons has been serving the heating and air conditioning needs of Stantonsburg, NC residents and businesses since 1974.
Our reviews below from your neighbors in Stantonsburg, NC tell the story of our quality, dedication and commitment to customer service.
Recent Jobs and Reviews in Stantonsburg, NC
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Job Locations and Reviews
Amber W.
Replaced breaker for upstairs air handler and condenser. 50 amp in main panel for air handler and 30 amp for condenser in disconnect. Filter grill will not work in the return hole. Need to come back with a 30x42 flat transfer type grill.
Stantonsburg, NC 27883
Tyler T.
Tech washed and serviced unit per service agreement, tech found no challenges while servicing system at today’s visit, the system is back up and running and holding a delta t of 20+ degrees
Stantonsburg, NC 27883
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Wayne T.
Install Carrier 3 Ton Heat Pump With Air Coil With (2) Plasma Air With WiFi Programmable Thermostat
Stantonsburg, NC 27883
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Kyle W.
Upon arrival found furnace showing 4 flash fault code for open limit. Tested limit switches found all closed indicating faulty ignition control board. Fault codes present instantly after cycling power without attempting to light also indicating faulty board. After cycling power several times control board intermittently worked and flame ignited. Found flame to be smooth until blower is energized flame begins to flicker orange and system shuts down indicating faulty heat exchanger. 21 year old system. Handed over to field supervisor. Shut gas off to system.
Stantonsburg, NC 27883
Joseph C.
Tech arrived and found capacitors jumpers burnt in half and heat strip wire burnt not allowing both heat strips to come on. Tech repaired all burnt wires and installed surge protection after approval, all capacitors tested good system is now operating properly.
Stantonsburg, NC 27883
Spencer C.
Running another call first
Stantonsburg, NC 27883
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Tyler T.
Tech washed and cleaned system there was an electrical issue and was not able to get temperatures or amps or anything will need to come back after issue is fixed, customer contacted Wayne electric to fix problem
Stantonsburg, NC 27883
Norman A.
Whole house is back up pull septic tank lid it is full Replace leak gate valve on main water line
Stantonsburg, NC 27883
Romario T.
Found extreme sud on the last burner and also on the orfice. Tech cleaned out the burners and unclogged the orfice, tested heat afterwards. System is back heating. Tech did recommend the customer to upgrade her membership to premium and also recommended to replace the 3 inshot burners due to extreme corrosion. Customer only wanted to upgrade the membership to premium and approved today’s repairs.system is back heating. Customer had a $25 off coupon.
Stantonsburg, NC 27883
Juan R.
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Stantonsburg, NC 27883
Dalton B.
Dug out under duct work and fixed drain line for air handler in the attic
Stantonsburg, NC 27883
Logan P.
Tech performed service on trane package unit. Homeowner was not home at the time. Tech talked over phone with customer. Customer did not renew maintenance plan, said will hold off. Delta t is within specification. Found no other challenges at todays visit.
Stantonsburg, NC 27883
Logan P.
Tech performed service on trane package unit. Recommend installation of Plasma Air to help aid bacterial growth on indoor blower and improve indoor air quality. Customer declined at this time. Delta t is within specification and customer is satisfied with todays visit. Found no other challenges at todays visit.
Stantonsburg, NC 27883
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Landon C.
Tech preformed preventative maintenance and serviced both the upstairs and downstairs systems. Tech found UV Bulb to be blown in downstairs system and recommended replacing. Tech also recommended UV light for upstairs system. Customer would like to wait to replace UV Bulb and install UV Kit at this time. Both systems are up and running with a delta t of 18 and 23
Stantonsburg, NC 27883
Matthew L.
Last visit 7.5 capacitor was reading 6.9. Tech confirmed capacitor is reading 6.879uf. Customer approved blower capacitor replacement. Blower is pulling 1.0 amps with new capacitor. Found no further issues at AHU. Compressor capacitor was reading 32.21uf last visit which is 7.9% weak. Replaced capacitor. Compressor megged green. Tech will test again next visit.
Stantonsburg, NC 27883
Noah C.
Returned to replace inducer draft assembly. Tested operation and second stage. System is heating properly.
Stantonsburg, NC 27883
Review
Noah C.
Replaced inducer draft assembly. Tech ran system and found when system ramped to second stage inducer got very loud. Removed vent cover and found wheel out of balance and hitting against housing. Tech left system in first stage for now to prevent noise. Will need to order new inducer and return to install.
Stantonsburg, NC 27883
Luis R.
Tech found induced draft motor wheel had rusted out not allowing the negative pressure to build up and start system. Tech informed customer on pricing he approved. Office is to dispatch another tech to return to put part due to part at the shop.
Stantonsburg, NC 27883
Ricardo T.
Tech washed and serviced unit and found no challenges at this time.
Stantonsburg, NC 27883
Matthew L.
During ESA, tech found 7.5uf blower capacitor to be reading 7.68% weak at 6.92uf. Tech recommends replacing weak blower capacitor. Tech also found 35uf compressor capacitor reading 8.2% weak at 32.12uf. Compressor for upstairs heat pump condenser megged red. Compressor is operational at this time. Tech also got continuity with regular multimeter. System is 7 years old. Compressor is under Trane warranty. Disconnect for downstairs also broke during service. Tech replaced disconnect to restore 240 volts to unit. Customer approved disconnect and 2 system 1x per year extension only. Held off on doing anything else today.
Stantonsburg, NC 27883
Kenny C.
Performed ESA, tech cleaned and serviced system. Tech found compressor in the caution presenting insulation on the windings in compressor are starting to go out. Recommended a hard start kit to improve the life of compressor. Homeowner approved, homeowner is to be billed out. Homeowner also requested Kenny only for future visits.
Stantonsburg, NC 27883
Spencer C.
Tech found no line voltage coming from disconnect. Disconnect was hanging out the connection and connection was broken. Tech replaced disconnect and found compressor and fan running but not blower motor. Tech verified blower getting high and low voltage and quoted replacement. Customer agreed to replacing motor with a PSC blower. Tech replaced motor, tested pressures and temp split. System is now cooling properly. Customer wants to be billed, office approved
Stantonsburg, NC 27883
Review
David C.
Start up 3 units get a list on grills
Stantonsburg, NC 27883
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Audonel G.
FINISH DUCT CONNECTIONS, SET UNITS, PUT UP TSTATS, COMPLETE PUNCH LIST ITEMS.
Stantonsburg, NC 27883
Caleb S.
Spoke to Mrs. Lorraine regarding replacing system. She is going to speak with her family and let us know what decision they make. Emailed proposal to Mrs. Lorraine.
Stantonsburg, NC 27883
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