Deep Run NC Heating & Air Conditioning Services

Jackson and Sons has provided full-service residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services in Deep Run, NC since 1974.

Read our reviews to learn why your neighbors call us first for their home and business comfort needs in Deep Run, NC, then call us at 919-734-9611 to see what we can do for you.

Recent Jobs and Reviews in Deep Run, NC

Rated 4.9 out of 5 stars based on 27 customer reviews

Our Local Reviews by City

Job Locations and Reviews

Derek J.
Derek J. Checked in
Upon arrival tech began replacing evaporator coil. Recovered Freon out. Installed new coil, pressure tested to 330psi, pulled vacuum down to 400 microns. Tech charged system with 13lbs of R410A. System is back operational at this time.
Deep Run, NC 28525
Bryce C.
Bryce C. Checked in
Invested in new system
Deep Run, NC 28525
Kenny C.
Kenny C. Checked in
Upon arrival homeowner stated system not cooling. Also heard a loud noise and a burning smell. Tech found failed blower motor, also found burnt wire on capacitor terminal. Tech informed homeowner and would like to have a field supervisor come out tomorrow afternoon. Any time after 12 would be preferred. Collected house call fee for todays visit.
Deep Run, NC 28525
Joseph C.
Joseph C. Checked in
Tech returned to get model and serial number from evaporator coil.
Deep Run, NC 28525
Derek J.
Derek J. Checked in
Upon arrival tech was informed indoor coil kept freezing. Tech performed a quick leak search and found the evaporator coil to be leaking. Homeowner approved charging system to get it back cooling. Tech added 5lbs of R410A Freon. Informed homeowner office will need to check warranty status and give pricing for new evaporator coil. System is back cooling at this time.
Deep Run, NC 28525
Derek J.
Derek J. Checked in
Upon arrival tech was informed system was not cooling. Inspected system and found compressor was not coming on. Checked line and low voltage at contactor and it was working. Check capacitor and found 50/5 reading 4.11/4.28. Customer approved replacement of dual run capacitor and compressor started running. System is back operational at this time.
Deep Run, NC 28525
Matt C.
Matt C. Checked in
Tech performed esa on trane package heat pump, found no challenges at todays visit Customer extended esa
Deep Run, NC 28525
Matthew L.
Matthew L. Checked in
System was void of Freon due to blown terminal. Tech flowed nitrogen while brazing in new compressor and new biflow drier in the attic. Added Acid Away to new compressor. Replaced burnt compressor plug. System passed nitrogen pressure test and standing vacuum test. Put warranty label on original compressor. Picture of old and new compressor data tags are on service titan. Tech recharged system with 9 lbs of R410a. Changed blower control board to Y2 for correct airflow. Tested system without any further issues. Full install warranty.o
Deep Run, NC 28525
Matthew L.
Matthew L. Checked in
Leak on hot water heater supply to provide card to office to schedule repair tomorrow
Deep Run, NC 28525
Romario  T.
Romario T. Checked in
New carrier split system. Found a blow out on the compressor terminal. A new compressor and terminal harness plug would need to be ordered. System installed in January 2024. System is down for now. Covered under contractor warranty.
Deep Run, NC 28525
Matthew L.
Matthew L. Checked in
Tech installed new warranty ECM blower and tested system. No further issues. Collected for repair.
Deep Run, NC 28525
Landon C.
Landon C. Checked in
Tech performed maintenance per service agreement. Tech found no challenges at todays visit. Tech left one 20x30 filter with homeowner. System is operating properly at this time.
Deep Run, NC 28525
Kyle W.
Kyle W. Checked in
FOUND HEAT STRIPS STUCK RUNNING DURING COOLING OPERATION DUE TO FAULTY SEQUENCERS. REPLACED SEQUENCER RACK AND CYCLED WITH NO FURTHER CHALLENGES. MRS. CRAFT APPROVED VIA PHONE. BILLING TODAYS INVOICE. (COMPRESSOR INTERNALS ARE VERY NOISEY/AMP DRAWS SLIGHTLY HIGH. CAPACITOR AND PRESSURES WITHIN SPECS. SYSTEM RUNNING AT THIS TIME. MADE CUSTOMER AWARE OF POSSIBLE FAILING COMPRESSOR INTERNALS.)
Deep Run, NC 28525
Matthew L.
Matthew L. Checked in
Tech installed temporary PSC motor wired to contactor. System is cooling, but not heating. Need to get new ECM for blower to run in heat. ECM blower is ordered.
Deep Run, NC 28525
Spencer C.
Spencer C. Checked in
Tech found blower not running with 27v present at the 2nd speed tap and 246 v present between L and N on the constant torque blower. Blower motor and module will need to be replaced. Customer approved repair.
Deep Run, NC 28525
Ricardo  T.
Ricardo T. Checked in
Tech washed and serviced unit and found no challenges at this time.
Deep Run, NC 28525
Matthew L.
Matthew L. Checked in
Tech recovered refrigerant charge and flowed nitrogen while brazing in new indoor coil and biflow filter drier (drier came with coil-no truck stock used). System passed standing pressure test at 200 psi of nitrogen and standing vacuum test at 370 microns. Tech recharged system with 8 lbs 4 oz of new R410a and tested. System is back cooling. Tech also recommended replacing 45/5uf dual capacitor. 45 uF side is 10% weak. Customer approved replacement. Tech collected for repairs. System is back cooling.
Deep Run, NC 28525
Landon C.
Landon C. Checked in
Tech performed maintenance per service agreement. Tech found no challenges at todays visit. tech recommended ez trap and overflow switch for primary drain pan. Homeowner will think about it. Tech replaced one 20x30 filter.
Deep Run, NC 28525
Derek J.
Derek J. Checked in
Upon arrival tech was shown where one of the branch lines feeding a bedroom fell down. Tech went under the house and put screws where the piece of pipe goes into the boot to prevent it from falling down again and seal taped it. Tech recommends we return to insulate branch lines due to there being multiple not insulated.
Deep Run, NC 28525
Matthew L.
Matthew L. Checked in
Quoted replacing downstairs system. Customer is going to talk to her husband and will contact us back
Deep Run, NC 28525
Kyle W.
Kyle W. Checked in
FOUND SYSTEM LOW ON CHARGE. LOCATED LEAK WITHIN EVAPORATOR COIL FINS. LEAK FREEZE WAS USED PREVIOUSLY BUT HAS NOT SEALED LEAK. BUILT ESTIMATE FOR WARRANTY COIL REPLACEMENT. SYSTEM IS 8 YEARS OLD, EVEN WITH WARRANTY COSTLY REPAIRS NOT RECOMMENDED. HANDED OVER TO FIELD SUPERVISOR TO PROVIDE SOLUTION.
Deep Run, NC 28525
Logan P.
Logan P. Checked in
Tech serviced and washed unit found no challenges at this time.
Deep Run, NC 28525
Logan P.
Logan P. Checked in
Tech serviced and washed unit, found no challenges at this time.
Deep Run, NC 28525
Logan P.
Logan P. Checked in
Customer was not home for todays visit. Tech serviced and washed unit, found no challenges at this time. Left note pads and filter in screen door on front porch
Deep Run, NC 28525
Bryce C.
Bryce C. Checked in
Emailed proposal and talked with Mrs smith over the phone. Stated she would look over it and call back.
Deep Run, NC 28525
Review
It was exciting to get my new Carrier heat pump installed by Jackson & Sons. Juan & Shane did the install and were an outstanding team demonstrating great competence, expertise and efficiency. Juan & Shane were both so friendly and courteous and took time to answer all of my questions and made the whole experience awesome. I am pleased with this new system already and I am confident that Jackson & Sons will keep it running perfectly for me.
Betti - Deep Run, NC 28525
Review
My first experience with Jackson & Sons was awesome. So thankful I gave them a call. All personnel on the phone were courteous and very responsive. After quickly sending me an awesome technician Matthew, I also had the great experience of meeting his field supervisor Bryce who came & together they found the best solution for my heat pump issues. So looking forward to the installation of a great new Carrier heat pump. Bryce was so courteous and helpful. It is great to see such professionalism & teamwork of the staff at Jackson & Sons who truly show they care about their customers and strive to give the best service. So thankful I chose the team of Jackson & Sons to help me.
Betti - Deep Run, NC 28525
Review
I am so thankful to find such an awesome friendly & caring company to take care of my heating & cooling needs. I called for the first time & everyone on the phone was so courteous & eager to help me. They responded quickly & sent out an awesome technician, Matthew. He was so thorough and took time to carefully explain all of his findings to me, and worked diligently to provide solutions to all of my heat pump issues. Matthew and all of Jackson & Sons are the best!
Betti - Deep Run, NC 28525
Review
Campbell was right on time. Fast and friendly service.
REAGAN - Deep Run, NC 28525
Review
Excellent Service!
Keith - Deep Run, NC 28525
Review
Fast and efficient. Very friendly and knowledgeable
CURVIN - Deep Run, NC 28525
Review
Very good
RTM - Deep Run, NC 28525
Review
Excellent Service!
Keith - Deep Run, NC 28525
Review
Excellent Service
Keith - Deep Run, NC 28525
Review
Very good service
RTM - Deep Run, NC 28525
Review
Good service
RTM - Deep Run, NC 28525
Review
Good service
RTM - Deep Run, NC 28525
Review
He did a great job very nice young man
ELEANOR - Deep Run, NC 28525
Review
Technician seemed to be very competent.
RONALD - Deep Run, NC 28525
Review
On time , on schedule .
Baird - Deep Run, NC 28525
Review
Kyle was very professional and knowledgable. Even though the issue was much more than I expected, Kyle explained the issue and the reason for the expense.
Greg - Deep Run, NC 28525
Review
Excellent service
Ronald - Deep Run, NC 28525
Review
I am new to the area . There are many heating and cooling company’s , glad I got hooked up with a good one .
BAIRD - Deep Run, NC 28525
Review
I woke to a cold house Saturday 1-30-21 and called Jackson and Son's around 7:00 am. They were very helpful and dispatched Mathew out to my house and he arrived around 11:00 am the same day! I knew Mathew from a previous visit too my residence. He was very professional, friendly and answered all my questions. He found the problem in a matter of minutes, explained what had happened and then replaced the defective switch and further did a systems check to make sure nothing else was amiss! Excellent Tech!!! My only gripe was I thought the switch was a little/ a lot pricey for a sensor switch the size of my thumb nail but if it doesn't work it doesn't work! Anyways great response time, excellent service as always. Did I mention the replacement part being a shocker? Lol, ya get what ya pay for!
MICHAEL, Deep Run, NC. - Deep Run, NC 28525
Review
Matthew was very courteous and professional. He explained the problem and suggested several repair options. He was very knowledgeable and had great communication skills.
Greg - Deep Run, NC 28525
Review
Great service! The young man that came was very knowledgeable and was very professional!
Bobbie - Deep Run, NC 28525
Review
Very prompt to check out & remedy the problem.
Roy - Deep Run, NC 28525
Review
Having a lot of trouble with my new system has been very stressful. My son suggested I call you guys and that was the best decision I ever made. Everyone is so nice and professional. Thanks to everyone for a job well done.
Brenda - Deep Run, NC 28525
Review
great professional service.
Barbra - Deep Run, NC 28525
Review
As always Rodney is through and very thoughtful We appreciate is work
DAVID - Deep Run, NC 28525

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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Why Jackson & Sons

Licensed, Bonded & Insured
Energy Efficient Experts
Same Day Repairs
5 Star Service
Dependable Warranties
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