Jackson and Sons has provided full-service residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services in Deep Run, NC since 1974.
Read our reviews to learn why your neighbors call us first for their home and business comfort needs in Deep Run, NC, then call us at 919-734-9611 to see what we can do for you.
Local Reviews
for Deep Run, NC
Our Reviews by City
Excellent Service!
Keith - Deep Run, NC 28525
Excellent service
CURVIN - Deep Run, NC 28525
Fast and efficient. Very friendly and knowledgeable
Very good
RTM - Deep Run, NC 28525
Excellent Service!
Keith - Deep Run, NC 28525
Excellent Service
Keith - Deep Run, NC 28525
Very good service
RTM - Deep Run, NC 28525
Good service
RTM - Deep Run, NC 28525
Good service
RTM - Deep Run, NC 28525
Great
ELEANOR - Deep Run, NC 28525
He did a great job very nice young man
Excellent service
RONALD - Deep Run, NC 28525
Technician seemed to be very competent.
On time , on schedule .
Baird - Deep Run, NC 28525
polite, courteous, and informative
Greg - Deep Run, NC 28525
Kyle was very professional and knowledgable. Even though the issue was much more than I expected, Kyle explained the issue and the reason for the expense.
Excellent service
Ronald - Deep Run, NC 28525
Did everything they said they would , all a man could ask for .
BAIRD - Deep Run, NC 28525
I am new to the area . There are many heating and cooling company’s , glad I got hooked up with a good one .
Great service!
MICHAEL, Deep Run, NC. - Deep Run, NC 28525
I woke to a cold house Saturday 1-30-21 and called Jackson and Son's around 7:00 am. They were very helpful and dispatched Mathew out to my house and he arrived around 11:00 am the same day! I knew Mathew from a previous visit too my residence. He was very professional, friendly and answered all my questions. He found the problem in a matter of minutes, explained what had happened and then replaced the defective switch and further did a systems check to make sure nothing else was amiss! Excellent Tech!!! My only gripe was I thought the switch was a little/ a lot pricey for a sensor switch the size of my thumb nail but if it doesn't work it doesn't work! Anyways great response time, excellent service as always. Did I mention the replacement part being a shocker? Lol, ya get what ya pay for!
Service was quick and proficient. Technician was very professional.
Greg - Deep Run, NC 28525
Matthew was very courteous and professional. He explained the problem and suggested several repair options. He was very knowledgeable and had great communication skills.
Great service!
Bobbie - Deep Run, NC 28525
Great service! The young man that came was very knowledgeable and was very professional!
Excellent service
Roy - Deep Run, NC 28525
Very prompt to check out & remedy the problem.
This company is AWESOME ! Everyone is so nice and they work until the job is done. Thanks to all of you for the best service ever!
Brenda - Deep Run, NC 28525
Having a lot of trouble with my new system has been very stressful. My son suggested I call you guys and that was the best decision I ever made. Everyone is so nice and professional. Thanks to everyone for a job well done.
great professional service.
Barbra - Deep Run, NC 28525
As always Rodney is through and very thoughtful We appreciate is work
DAVID - Deep Run, NC 28525
Awesome service!
EMILIO - Deep Run, NC 28525
Overall awesome !
Great, professional service!
Bobbie - Deep Run, NC 28525
Sebastian was very knowledgable and professional! He took time to address all of my concerns today. Thank you for sending such a kind and professional young man to our home.
Josh C.
Performed routine maintenance per energy savings agreement. Technician found no challenges while performing maintenance today, system is heating and cooling properly and holding a delta t of 20+ degrees. Customer renewed PSA via card
Kyle W.
SYSTEM BACK OF HOUSE FOUND FAULT CODE PRESENT FOR NO FLAME SENSED. CUSTOMER STATED ISSUE IS INTERMITTENT. FOUND FLAME SENSOR DIRTY. CLEANED SENSOR AND CYCLED SYSTEM SEVERAL TIMES WITH NO CHALLENGES. RAN CONTINUOUSLY THROUGHOUT VISIT. BROUGHT TEMPERATURE IN HOME UP 2 DEGREES. NO FURTHER CHALLENGES AT THIS TIME.
Noah C.
Upon arrival customer stated there is an odd smell coming from bedroom and bathroom vents, tech noticed smell. Tech suspects possibly a mouse or other rodent has gotten into duct system, tech unable to check as metal duct system mobile home style is made into floor above crawlspace. Tech recommended investing in a service agreement, customer approved. Tech performed first visit today. Tech thoroughly cleaned evaporator coil, pulled and disassembled blower and cleaned. Tech cleaned drain line and pan. Tech cleaned and vacuumed condenser, all electrical components tested within spec. System is operating properly. Tech collected $358.68 by card.
Campbell C.
Tech found no difficulties at this time.
Spencer C.
Tech found unit cycling on low pressure due to low refrigerant levels. Tech was able to pinpoint a leak at the evaporator coil. Tech repaired leak, pressure tested, pulled a vacuum, and recharged 7lbs 3 oz for factory charge. System is now running properly
Wayne T.
Trane 3.0-Ton Gas Pack
Matthew L.
Consultation Code: ENGR79UD9
Ronnie P.
Tech performed ESA on upstairs split system. Homeowner noted a loud noise coming from condenser, upon inspection it was a loose screw. Tech found no challenges or concerns with system. System is operating properly upon departure. Homeowner extended PSA for 1 system, twice per year ( rotate system each 6 months). Spring visit technician will perform ESA on downstairs package system. NEXT TECH IN AREA DROP OFF (1) 14x20x1 FILTER FOR UPSTAIRS BEDROOM
Matthew L.
Gas pack has a 1 flash for limit circuit open. Resettable rollout is not tripped. Found no cracks or holes in heat exchanger. Measured half an ohm across limit switch. Bypassed it for testing purposes. Still flashed one flash. Power cycled, sequence of operations started and HSI glowed red, but when board clicked to open gas valve, inducer shut off and blower motor turned on. Ensured all plugs are seated and turned power back on. Inducer motor is stopping and starting erratically. Hardwired pin 3 to pin 8 bypassing high limit and rollout. Ignition control is still giving a 1 flash for limit and starting/stopping inducer erratically. Tech diagnosed failed ignition control board not following through proper sequence of operations. Disconnected inducer to prevent it cycling on and off continuously for now. Customer is at the doctors office today. Not home during service call. Need to call them back after 2pm today to get them repair vs replace quote. Due to history of adding refrige
Josh C.
Performed ESA. Technician found no challenges during today’s maintenance. The hood is still in need of replacing same as last visit. System is heating and cooling properly with a delta t of 20 degrees. Customer did not renew maintenance agreement. They stated they purchased it originally to avoid a service fee at the time, and did not wish to have maintenance performed going forward.
Josh C.
Performed ESA. Technician found no challenges with system operation. System is functioning normally and holding a delta t of 18 degrees. While performing maintenance on package unit, the condensation drain line was found to be covered with pine straw. Tech cleared away pine straw and cleared drain line to prevent water from backing up into system. The Uv bulb in the system is blown, so tech recommended replacing this. The quoted price for Uv bulb replacement was 207 plus tax. Technician also discussed the plasma pure air purifier as a maintenance free option for the customer. Price quoted for air purifier was 810 plus tax.
Luis R.
Tech returned to perform repair on door and rerun drain line to allow good water flow tech did get reading of humidity did drop tech recommends unit run then return in a few weeks to recheck humidity levels
Luis R.
Tech found no insulation on a/h door as well as outlet for drain line runs 20 ft elbows out the foundation but the elbow is lower then the outlet on the foundation causing the drain the back up into a/h the Crawspace is dry the moisture is coming from a/h tech checked the return duct return duct is dry and tech also checked the supply duct which it offsets up 12 inches so no water could be in there tech did find water build up in drain pan water is flowing out but at a slow rate causing moisture to be pushed into the home tech 83 percent moisture out of supply vent will require insulation to reapply to door and core drill to drill hole closer to a/h to have adequate drainage
Joseph C.
Upon arrival tech checked humidity in home found average humidity to be around 70-75%, supply putting out 85% humidity. Tech inspected system operating at normal run pressures with no issues, tech also inspected ducts and found no challenges. Dehumidifier is operating properly at this time, tech also checked attic and found no humidity coming through. Tech was unable to find where humidity is coming from office sending another tech tomorrow to further inspect.
Brett S.
Tech performed maintenance per service agreement. Tech found no challenges at todays visit. Tech replaced one 24x24x1 filter.
Brett S.
Tech performed maintenance per service agreement. Tech found no challenges at todays visit. Homeowners being billed 265.81 for ESA renewal. Homeowner did not need filters.
Brett S.
Tech performed maintenance per service agreement. Tech found no challenges at this time. Tech replaced two 24x24x1 filters. Homeowner is getting billed out for ESA at 265.81
Joshua W.
Tech performed two system esa, tech found bacterial build up in both systems and recommended installation of plasma in both, customer asked for estimate and pictures to research and think, tech fo7jd no issues with system operations at this time, customer provides and changes their own filters.
Joshua W.
Tech performed ESA, tech found no issues at todays visit, system is back on and working properly at this time.
Joshua W.
Tech performed ESA, tech found drainage issues on dehumidifier, tech had to cut hanging strap and reclamation drain to dehumidifier, dehumidifier now has proper drainage and is working properly. System is working properly with no issues at this time. Tech recommended adding plasma to system to help prevent bacterial build up inside unit.
Luis R.
Replace dehumidifier tech also installed condensate pump to allow draining
Luis R.
Tech found blower for dehumidifier had failed tech could not find any model or serial tech spoke with homeowner and informed her on cost or repair and replacement tech also informed her on saving from maintenance plan customer approved replacement for dehumidifier and invested in 3 system esa 2 package and the new dehumidifier
Demarcus M.
KEVIN AND MARQUS REPLACED A TRANE SPLIT HEAT PUMP
Luis R.
Tech found 5 amp fuse blown tech found lps wire had shorted out on copper in compressor tech repaired wire and found 24v transformer had failed was receiving 240v but not sending 24v tech got approval from rental manger to perform repairs unit is cooling at this time
Luis R.
Tech returned to replace pcb board unit started up tech did have to go to thermostat and reprogram the board and run on test mode so thermostat can communicate with new board tech tested system od fan is operating correctly system is operating correctly has running for 20 min with no issue 64 supply 83 return temp did drop 2 degrees while tech was there
