Jackson and Sons has been serving the heating and air conditioning needs of Rocky Mount, NC residents and businesses since 1974.
Our reviews below from your neighbors in Rocky Mount, NC tell the story of our quality, dedication and commitment to customer service.
Local Reviews
for Rocky Mount, NC
Powered by Nearby NowOur Reviews by City
Excellent Service
Ryan - Rocky Mount, NC
I highly recommend Jackson and Son’s for all your Heating and Air needs. I have been an investor for over 30 years and this is the only company that have not only provided excellent customer service but they take the time to educate the customer about the system.
A.C.Unit not working
Michael - Rocky Mount, NC
Tyler was very nice and had it up and running in no time. Thank you to Jerry also for fitting me in quickly
Service
IMMUNOTEK - Rocky Mount, NC
They came to Service HVAC units at the Immunotek Bio Center in Rocky Mount and they did a great job.
Helpful
KYLIE - Rocky Mount, NC
Very helpful and solved my problem in great time! Definitely recommend.
Great service
John - Rocky Mount, NC
Young man was very professional and communicated very well. Informed me about what problem my unit had. Is sending another worker to verify what he concluded is going on.
Air-conditioning
edward - Rocky Mount, NC
Great Service!
TINA - Rocky Mount, NC
Great Service!!
JEANNINE - Rocky Mount, NC
Juan Rivera, my service technician, was great! He was very knowledgeable and courteous. He explained everything very well and made some good recommendations for extending the life of my HVAC units. I highly recommend him!
Great Service very prompt
David - Rocky Mount, NC
Service today was great. The technician explained everything and appeared to be very knowledgeable
Great service
Alex - Rocky Mount, NC
Kyle was very well Mannered and pleasant.
VERY SMART!
FURNITURE - Rocky Mount, NC
FRIENDLY AND COURTEOUS SERVICE!
Great service and patience
Ms - Rocky Mount, NC
excellent service again!!
Jim - Rocky Mount, NC
Great Service
Bobbie - Rocky Mount, NC
Very professional and did a great job.
A job well done!!
Jim - Rocky Mount, NC
That's why I only do business with Jackson!!!
Great
Yvette - Rocky Mount, NC
I was more than pleased with the young man who serviced my unit and would highly recommend him for promotion in your company. He was very polite and considerate and completed his work without causing any disruption. Yeah Jackson and Sons.
First service call under Comfort Premium Plan
Lawrence - Rocky Mount, NC
Our first service call was scheduled in a timely manner. Blake answered all of my questions about our gas pack. We moved into the home about 1.5 yrs ago, so I was not familiar with the system. He was professional and respectful. He was easy to understand in that he didn't use technical terms.
Quick professional service
Susan - Rocky Mount, NC
We have been working through a moisture in our crawlspace situation. Finding out that our ductwork is old and leaking has given us more information to help us solve our problem in a more complete manner. Very happy with the prompt appointment.
Randy K.
Filter changed on 6 Trane package units, 1 mini split
Tyler R.
Diagnosed Carrier heat pump
Noah C.
Performed tune up on Goodman package heat pump.
Kyle W.
TUNE UP TEMPSTAR GAS PACK
Jesse J.
Repaired drain line on a Carrier gas pack.
Jesse J.
Installed nest thermostat.
Jesse J.
Luis R.
Full cma serivce
Jesse J.
Diagnosed goodman gas pack.
Donald S.
Sysstem waa blowing heat
Brandon B.
Ac service
Brandon B.
Ac service
Brandon B.
Ac service
Noah C.
Performed tune up on two systems.
Noah C.
Performed tune up on one system.
Noah C.
Performed tune up on three systems.
Tyler P.
Tech performed service and maintenance on 2 trane systems
Tyler P.
Tech performed service and maintenance on carrier systems
Matthew L.
Tech is servicing a Carrier heat pump.
Matthew L.
Tech is servicing a Trane split system.
Jesse J.
Diagnosed Nest thermostat.
Randy K.
Returned to wash 3 package units on roof.
Matthew L.
Tech is servicing a Trane heat pump.
David C.
TECHNICIANS REMOVED THE OLD UNIT AND REPLACED IT WITH A NEW CARRIER GAS PACK
Noah C.
Performed tune up on one system.
