Rocky Mount NC Heating & Air Conditioning Services

Tech washed and serviced unit and found no challenges at this time. System has a low delta t customer will let homeowners insurance deal with the system.

Tech was informed thermostat was broken, system was short cycling, and power was shut off to air handler. Tenant stated that the system has been working all day once they turned breaker on. Tech observed thermostat working correctly during visit. System ran with stable pressures and did not short cycle for duration of the visit. Tech observed three main issues: 1. Dirty evaporator coils 2. Dirty condenser coils 3. Dirty air filter Informed customer that we are not proponents for removing coils from a system of this age and that we offer no guarantee that cleaning these coils will resolve the issue. Tech replaced air filter. Customer requested a quote to replace the system and has approved the estimate for repair if they decide not to replace the system.

Tech reconnected all 8 thermostats to Wi-F to re-establish remote control of systems. Reset error codes indicating loss of Wi-Fi connectivity. Systems running normally.

Got unit information, filter sizes, and pictures for CMA

Tech was informed there were water leaks in theaters 1, 3, 4, and 5. Theater 1/ GP 1 had circuit 1 freezing causing it to drip outside of the drain pan and leak into theater. Leak was at evaporator coil but due to system being 2001 and having R22 Freon tech recommends replacing system over repairing. Theater 3/ GP 3 had a leak in the middle of the room. System is located in the corner of the room above fire exit. There is a roof curb in that location with a cap on it. Tech inspected curb and cap but did not see any signs where a leak could be at. Theater 4/ GP 4 has a small leak in the middle of the room. System is located in the corner of room above fire exit. Tech did not see any signs from on the roof or below indicating a leak anywhere. Suspects issue is with roof. Theater 5/ GP 5 had a water drip in the center of the room. System is located in corner near fire exit. Took picture and video of drip and informed customer that is a roof leak. GP 5 also had one of the condenser fan mot

Upon arrival tech was informed thermostat was not working. Inspected and found thermostat giving a power low alert and would not let you do anything. Tech turned off power and changed thermostat and programmed. Tech also found line voltage was 208v but transformer was set for 240v, moved wire in transformed. System is back operational at this time.

Tech found drain clogged and cleared drain. No water was on the floor at this time. Tech also made sure no water was in the return plenum underneath the coil. Tech tested drain, capacitor and refrigerant pressures to make sure coil is not freezing. Tech found filter is clogged causing an airflow restriction, tech removed filter and found suction pressure go from 114 to 122. Tech replaced filter.

Tech performed esa on split gas furnace. Found no challenges at todays visit.

Performed CMA Full Service on 4 split system heat pumps. The only system that showed challenges was the kitchen system. This system has a leak in the evaporator coil that was discovered back in May. Field supervisor office has been previously notified. All other systems are cooling properly at this time. All electrical tested to spec and all temperature change overs are within 18-20 degrees. Filters - filters swapped and disposed of.

Upon arrival tech was informed both rooftop system did not seem to be running. Tech inspected systems and found GP #1 had a burnt contactor and burnt wires that prevented the system from coming on. With approval from Tim tech replaced 3 pole contactor and repaired damaged wires. System came back on and is back working at this time. GP #2 had no issues at this time. Tech believes due to 1 of the 2 systems being down was the reason GP #2 did not appear to be working. Both systems are back operational at this time.

Upon arrival tech found loose and melted line voltage wire. Tech repaired wire, system is back up and cooling.

48VG-K360903 & MUZWR18NAU2/MSZ-WR18NA-U1

Upon arrival tech found condenser not running due to failed dual run capacitor. Tech replaced capacitor after approval, tested system. Fan motor is over amping. Informed customer, delta t is slightly low, old R22 system. Tech recommended replacing system rather than charging system back up or trying to repair any leaks.

Upon arrival tech found condenser not running due to failed dual run capacitor, replaced capacitor after approval and tested system. System is back up and cooling. Recommended investing in maintenance agreement.

Performed ESA, no issues at todays visit. Tech installed attic tent after homeowners approval. Homeowner also renewed maintenance plan, decided to switch over to monthly premium.

Tech arrived and found that customer was saying that there was water damage to ceiling, tech found that drain had clogged in past and overflowed onto floor and into ceiling downstairs. Tech recommended adding overflow switch due to unit not having aux pan. Tech also recommended service agreement. Customer stated that he would like to wait and talk to wife before making any decisions.

Homeowner stated system not cooling, tech found dead capacitor and condenser coils really dirty. Tech replaced dead capacitor and system came back on. Informed homeowner of maintenance program and invested in MPA. Maintenance needs to be scheduled this week due to dirty condenser coils and high temps throughout the week. System is back up and cooling at this time.

Upon arrival homeowner stated upstairs system was not cooling Sunday night. Tech ran system and found system to be cooling properly, pressures are within spec. Tech found primary drain pan full of water, might be causing float switch to be triggered on and off. Informed homeowner of issue. Also found both drain lines to both systems buried into the ground. Informed homeowner to dig up drain lines. Tech did flush out drain line for the upstairs but still need to dig up drain lines. Didn’t have shovel on van and neither does homeowner. Homeowner invested in 2 system MPA. Need to schedule soon due to drain lines in ground. System is back up and cooling at the moment.

Sold 3 ton Carrier gaspack and mini split for addition. Consultation Code: ENGW7HZ7E

Upon arrival tech found dead dual run capacitor, tech replaced after approval system back cooling with 16-17 delta t and correct run pressures. Customer signed up for MPA tech informed customer on age of system customer stated he wants to try and get a couple more years out of it.

Tech washed and serviced unit and found no challenges at this time unit is 6 months old tech recommended plamsa customer will think on it. Unit is up and cooling with a delta t of 21.

Tech washed and serviced unit and found no challenges at this time unit is up and cooling with a delta t of 23.

-Performed CMA full service on one gas package system. -No power in place at location. No electrical meter installed. Inspected & cleaned system as able. -Compressor megged as bad prior. Windings shorting and compressor is due for failure. Due to age of system, customer should consider replacement of system. Equipment replacement was proposed at last service.

Airhandler #2. Found the float switch tripped. System was installed September of 2023. Tech corrected the drain line and cleared the debris stuck at the tip at the exterior section of the drain. Thermostat is back on. Install warranty.

Tech arrived and found no power at breaker to condenser, tech quoted new breaker and customer approved. Tech also recommended thermostat and customer approved. Customer signed up for 1 system MPA but has two systems that he would like to alternate. System is now on and operating properly at this time.