Four Oaks NC Heating & Air Conditioning Services

Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.

Read what your Four Oaks, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.

Recent Jobs and Reviews in Four Oaks, NC

Rated 5.0 out of 5 stars based on 60 customer reviews

Our Local Reviews by City

Job Locations and Reviews

Review
Jackson and Sons never disappoints. Their technicians are knowledgeable and very professional. Jackson and Sons sends you a bio of the technician before they enter your home. Our a/c stopped working after hours this week. I called Jackson and Son’s and they sent someone out to fix it at 8:00 pm. We have been doing business with them for 20 plus years. They are the BEST!
Becky Monson - Four Oaks, NC 27524
Matt C.
Matt C. Checked in
Tech performed esa on trane split heat pump, found no challenges at todays visit Customer wants to think on renewal
Four Oaks, NC 27524
Spencer C.
Spencer C. Checked in
Tech found system throwing multiple low suction error codes. Tech found low suction high superheat and only 3 degrees subcooling with an EEV. Tech added charge to get subcooling up for EEV diagnostic purposes and found suction increase and superheat drop indicating the EEV is pulsing properly. Tech performed a thorough leak search on both coils and all joints and found no leaks at either coil or joints. Tech found discharge schrader visibly leaking and tech inspected cap and found no rubber seal on the cap. Tech replaced schrader and cap and fully recharged system. Tech let system run for 30 minutes to verify suction is staying within range.
Four Oaks, NC 27524
Matt C.
Matt C. Checked in
Tech performed esa on trane split heat pump. Couldn’t in contact with homeowner after maintenance was finished no inside work performed
Four Oaks, NC 27524
Matt C.
Matt C. Checked in
Tech performed esa on trane condenser only Tenant wasn’t home no insid work performed
Four Oaks, NC 27524
Matt C.
Matt C. Checked in
Tech performed esa on trane gas pack, found no challenges at todays visit
Four Oaks, NC 27524
Bryce C.
Bryce C. Checked in
Customer credit not sufficient
Four Oaks, NC 27524
Review
On time! Very professional. I would recommend this company to anyone that needed repairs done on their healing and cooling unit.
COOK - Four Oaks, NC 27524
Romario  T.
Romario T. Checked in
Found an inflated dual run capacitor. System is under manufacturer warranty until (10/30/2024). Costumer approved repairs and got the system back operating.
Four Oaks, NC 27524
Derek J.
Derek J. Checked in
Upon arrival tech was informed system hasn’t been ran in a few months. Tech turned system on and it began to frost over within a few minutes. Inspected duct under house and found return line torn in half and supply line crushed. Tech looked at evaporator coil and found it completely stopped up with dirt and a small leak at the end of the coil. Contacted field supervisor to go over best options. System was left off at disconnect.
Four Oaks, NC 27524
Joshua W.
Joshua W. Checked in
Tech arrived and found that unit thermostat was calling but condenser was not getting 24v, tech found that drain had clogged and tripped overflow switch. Tech cleared drain and system is back on and working properly at this time.
Four Oaks, NC 27524
Derek J.
Derek J. Checked in
Upon arrival tech was informed system was not cooling. Tech inspected and found herm on the capacitor low. Replaced 45mfd capacitor and system was back running. Informed homeowner that pressures were low indicating a leak but did not want to perform leak search and wanted to wait on adding Freon. Attempted to sign up with maintenance so we can monitor levels but refused for now. System is back operational but will eventually stop cooling as it continues to leak out.
Four Oaks, NC 27524
Jesse J.
Jesse J. Checked in
Charging for turbo capacitor
Four Oaks, NC 27524
Wayne  T.
Wayne T. Checked in
failed correction
Four Oaks, NC 27524
Derek J.
Derek J. Checked in
Upon arrival tech recharged the system with 5 Lbs of R-22 Freon. System is still low on Freon but customer said that was good for the time being. (Smithfield PO: 202021309)
Four Oaks, NC 27524
Luis R.
Luis R. Checked in
Tech was informed for the past 5 years they have had someone come put r22 Freon tech found system evaporator coil was frozen tech could not get pressure reading due to being frozen tech recommend let system thaw out and return to top off tech
Four Oaks, NC 27524
Landen  H.
Landen H. Checked in
Tech washed and serviced unit and found slight rust on evap but no leaks at this time tech found uv buld to be blown tech recommended replacement customer was not interested at this time tech found no other challenges at this time.
Four Oaks, NC 27524
Matthew L.
Matthew L. Checked in
System was void on arrival. Tech flowed nitrogen while brazing in new service valves and filter drier. Used wet rag putty to protect new valves. System passed nitrogen pressure test at 200 psi and standing vacuum test at 240 microns. Recharged system with 7 lbs 1 oz of R410a and tested. Added 1 lb more for lineset length to reach 10 degree design subcooling. Tested drain for AHU21 with water. System is draining. System is back operating correctly. Billed for repairs.
Four Oaks, NC 27524
Anthony  B.
Anthony B. Checked in
UNIT #19, 600 WING-3 TON TRANE SPLIT HEAT PUMP
Four Oaks, NC 27524
David  S.
David S. Checked in
-Insulated drain line at 19 of 21 air handlers per prior approval. -Replace outdoor fan motor capacitor on CDU-5 per prior approval. -Replace 3 pole compressor contactor on CDU-12 per prior approval. -Thermostat had already been replaced for system 21 via immediate phone approval while on site at service ending November 13, 2023. Line item has been removed from this invoice.
Four Oaks, NC 27524
Jesse J.
Jesse J. Checked in
Tech preformed CMA FULL SERVICE on 1 Package Unit and 21 Split Systems. Tech did find multiple systems down upon arrival but were diagnosed as being down on previous CMA Visits. * Package Unit 1 was found not cooling due to dual run capacitor having failed on both sides. Tech called Jeff Cupp and was approved to replace capacitor with Turbo capacitor. Tech replaced capacitor and system was back up and cooling at this time. *Split System #1 is operating at this time but compressor did test in caution area of megohm test. Tech does recommend installing Hard Start Kit to prolong life of compressor. *Split System #2 is operating within specifications at this time with no recommendations. *Split System #3 is operating within specifications at this time with no recommendations. *Split System #4 is operating at this time but evaporator coil is in poor condition but no leaks at this time. *Split System #5 is operating at this time but Fan capacitor tested weak and tech does recommend replaci
Four Oaks, NC 27524
Kyle W.
Kyle W. Checked in
FOUND COMPRESSOR UNABLE TO START DUE TO FAILED DUAL RUN CAPACITOR. REPLACED CAPACITOR AND CYCLED WITH NO FURTHER CHALLENGES. FOUND HOLE IN SUPPLY DUCT AND LOOKS TO BE COLLAPSED. CUSTOMER STATED THEY WILL TAKE CARE OF HOLES FOR TIME BEING. BUILT ESTIMATE FOR SUPPLY LINE REPLACEMENT. INVESTED IN MPA (1) SYSTEM. CHARGE CARD ON FILE TOMORROW PER JOY.
Four Oaks, NC 27524
Kyle W.
Kyle W. Checked in
FOUND CONDENSER FAN MOTOR FAILED. REPLACED 1/4HP 825RPM FAN MOTOR/INSTALLED SURGE PROTECTOR. ALSO INSTALLED FP5000 THERMOSTAT. CYCLED SYSTEM WITH NO FURTHER CHALLENGES. INVESTED IN PSA (1) SYSTEM. SCHEDULE 1ST VISIT.
Four Oaks, NC 27524
Noah C.
Noah C. Checked in
Tech returned to replace compressor. Recovered all refrigerant from system, removed existing compressor and filter drier. Purged lines with nitrogen, added acid away to new compressor. Brazed in new filter drier and compressor, pressure tested system. System passed pressure test, evacuated system to 500 microns. Passed decay test, charge system with 5lbs 4oz of R410A per manufacturer spec. System is back up and running. Collected $2,300.26 by card, customer invested in ESA plan for one year two visits.
Four Oaks, NC 27524
Noah C.
Noah C. Checked in
Upon arrival tech found tripped 20 amp breaker for compressor. Tech reset breaker and breaker immediately tripped again. Tech found failed compressor, verified with megohmeter and meter. Tech spoke with Ms. Alicia via phone and quoted $2.184.48 plus tax warranty price for compressor replacement. Also quoted $298.00 plus tax for annual maintenance agreement providing a 15% discount on repair bill, $330 in savings. Customer approved repair, need to order compressor. Collected $87.00 plus tax by card. Customer did not invest in service agreement at this time.
Four Oaks, NC 27524
Tyler T.
Tyler T. Checked in
Tech performed ESA on 2 systems. Tech found no challenges or concerns with system(s)/operations of system(s). All tests tested well. Dehumidifier is properly draining, filter not needed to be changed this visit. Tech recommended adding at attic tent to attic access, thermostat is directly below access and heat is being pulled out of attic into home, along with contaminants from insulation. Homeowner is interested but not purchasing today. Both systems are operating properly upon departure. Customer extended PSA via check 8087
Four Oaks, NC 27524
Matthew L.
Matthew L. Checked in
Tech replaced all filters. Inspected six split systems. Tech found Rheem AHU 4 above cooler goes to Rheem outdoor unit 2. This unit uses R22. Tstat is in front right of store. Indoor coil is very rusty. See picture. Did not pick up R22 leaks. System is cooling.
Four Oaks, NC 27524
Review
Ricardo did a relatively quick and efficient maintenance check on my heating and air conditioning unit, pronounced it fit and ready to maintain temperature in my home, and even did a thorough cleaning on the unit. I found him to be intelligent, attentive, and soft spoken, all very desirable qualities in one so young. He helps renew an old man's faith in the new generation!
firestorm1 - Four Oaks, NC 27524
Review
Campbell was prompt, fast and communicated well about our units. He also did a great job explaining the difference in the service plans.
REED - Four Oaks, NC 27524
Review
Josh was professional, thorough and extremely knowledgeable. We always have received great service from Jackson and Sons.
Herb - Four Oaks, NC 27524
Review
Randy is a very skilled, courteous professional
BARBOURS - Four Oaks, NC 27524
Review
Customer service was wonderful between the folks who I spoke with on the phone and Romario. Thanks for being so prompt and kind!
Victoria - Four Oaks, NC 27524
Review
Mr Holmes is the only techician I trust with my oil furnace and does a very good job.
THOMAS - Four Oaks, NC 27524
Review
Very nice man
JOYNER - Four Oaks, NC 27524
Response from Jackson & Sons:

Thank you so much for trusting us with your home! We sincerely appreciate the 5 stars!

Review
I have done business with Jackson and Sons for many years. In all that time I have been continuously impressed by the knowledge and friendliness of their techs. They are up to date on your system, no matter what kind you have. Ronnie is as friendly and courteous as anyone I've ever met and took the time to make sure my questions were answered and I was satisfied with the service. I highly recommend him if you need service. I hope I get him next time!
HARRISON - Four Oaks, NC 27524
Response from Jackson & Sons:

Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

Review
We always receive great service and today was no exception!
MONSON - Four Oaks, NC 27524
Review
Great service
EDDY - Four Oaks, NC 27524
Review
Excellent service!!
WESTBROOK - Four Oaks, NC 27524
Review
Kenny is one of the “best all around” techs that has been to our home. He was polite, professional and knowledgeable. Keep up the good work, Jackson and Sons!
Becky - Four Oaks, NC 27524
Review
He done a great job and very friendly !
LANGSTON - Four Oaks, NC 27524
Review
I called on Sunday afternoon to leave a message and was very thankful to talk with an actual person. She took my information and forwarded to weekend technician; he called me within 10 minutes and stated he could go to the residence immediately. I was very appreciative of this service due to extreme temperatures. Once he determined the problem, he called to report the findings. Permission was given by phone to repair the unit.
THOMAS - Four Oaks, NC 27524
Review
Excellent Service
Derrick - Four Oaks, NC 27524
Review
Great Service
COCHRAN - Four Oaks, NC 27524
Review
The product, service, and price were excellent. The job was done when I was not at the premises. I am very familiar with this type of work. Upon my inspection, what really impressed me is the quality of the workmanship for a job where the customer was not present. This shows me the true character of the workers and the company. " Impeccable ".
TOM - Four Oaks, NC 27524
Review
Excellent and informative!!
WINBORNE - Four Oaks, NC 27524
Review
Very helpful and knowledgeable
Kelly - Four Oaks, NC 27524
Review
These guys showed up, installed our new system without any issues. They showed us how to work the thermostat and everything is running smoothly! They were very knowledgeable and explained what was installed. It was so nice to have down to earth people like us working at your company, So often foreigners show up and hard to understand. Thank you for hiring local!!
HOWARD - Four Oaks, NC 27524
Review
Caleb was great. He explained everything to us in detail. You should consider him an asset to your company!
HOWARD - Four Oaks, NC 27524
Review
I was very pleased with the spring maintenance Kenny did on my new system! As usual, Jackson and Sons excelled in their work with friendly personnel, great service and competent and easy to understand way of doing things. They have served me for years in all manner of projects including installation and maintenance of my heat/ac system, crawl space duct work and incidentals like thermostat and Co2 detectors. I highly recommend them!
firestorm1 - Four Oaks, NC 27524
Review
Excellent service!
WINBORNE - Four Oaks, NC 27524

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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Why Jackson & Sons

Licensed, Bonded & Insured
Energy Efficient Experts
Same Day Repairs
5 Star Service
Dependable Warranties
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