Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your Four Oaks, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Local Reviews
for Four Oaks, NC
Our Reviews by City
Great Techs!
HOWARD - Four Oaks, NC 27524
These guys showed up, installed our new system without any issues. They showed us how to work the thermostat and everything is running smoothly! They were very knowledgeable and explained what was installed. It was so nice to have down to earth people like us working at your company, So often foreigners show up and hard to understand. Thank you for hiring local!!
Excellent Service/ Great Technician
HOWARD - Four Oaks, NC 27524
Caleb was great. He explained everything to us in detail. You should consider him an asset to your company!
Spoiled to excellent service....
firestorm1 - Four Oaks, NC 27524
I was very pleased with the spring maintenance Kenny did on my new system! As usual, Jackson and Sons excelled in their work with friendly personnel, great service and competent and easy to understand way of doing things. They have served me for years in all manner of projects including installation and maintenance of my heat/ac system, crawl space duct work and incidentals like thermostat and Co2 detectors. I highly recommend them!
Excellent service!
WINBORNE - Four Oaks, NC 27524
Excellent Service
REED - Four Oaks, NC 27524
Matt was a great technician, listened to our concerns and got us all taken care of quickly. He was so gracious to also listen to my son tell him all about the nerf guns he was playing with. I have truly enjoyed every technician that has serviced our units in the past 15 years we have used Jackson and Sons.
Great Service
STEVENS - Four Oaks, NC 27524
No reflection on Zack T. But a couple of points on the e-mailed items. 1), it would be helpful if the System Performance Report contained the date of the service. and 2). I renewed my agreement, paying with a credit card. I was expecting a copy of the completed agreement and receipt of payment via my e-mail address,,,,,didn't get either.
Good service and very professional
CAROLYN - Four Oaks, NC 27524
Good service and very professional
CAROLYN - Four Oaks, NC 27524
GREAT SERVICE
GORDON - Four Oaks, NC 27524
GOOD JOB
Great service!
Lourissa - Four Oaks, NC 27524
I was very pleased with my service and I was informed through the whole repair process.
Service by people that care about the job and the customer!
HINTON - Four Oaks, NC 27524
I can't say enough good about the people I dealt with from start to finish. Mike is awesome to deal with and he gives you the impression from the beginning that he can be trusted. From the time he gave me an estimate of the work needed to his coming and helping David and the crew in the final hours of the installation, I was pleasantly surprised by his "whatever it takes" attitude. David and his crew worked tirelessly to solve every difficulty as it came. I know each installation is different. Each has it's own problems and obstacles and they met them with professionalism and confidence, not head scratching and hand wringing! They were able to complete the project all in one day. This included schooling me in the basic operation of the new Carrier unit. I know I've got a little more to learn about it but if I run into a problem I know Jackson and Sons is only a phone call away, day or night to advise me. By the way, the first night and day of operation went flawlessly.
Gordon Joyner
GORDON - Four Oaks, NC 27524
Very well versed in his service.
quick dianostics
Bill - Four Oaks, NC 27524
Great service
Ann - Four Oaks, NC 27524
Great service today, as always. Kyle explained the pros and cons for the new IWave air cleaner.
Always great service!
HERB - Four Oaks, NC 27524
Our technician was professional, friendly and knowledgeable. Great asset to your company!
Great service
GEORGE - Four Oaks, NC 27524
Keep up the good work
Pleasant, yet professional
firestorm1 - Four Oaks, NC 27524
Mr. Kegler was very pleasant to do business with. He took time to explain what needed repairing and why without "talking down" to me or confusing me with technical terms. He was efficient but not hurried in his work.
Great
SUSAN - Four Oaks, NC 27524
Very curtious and prompt
Quick, Professional Service
firestorm1 - Four Oaks, NC 27524
Nate replaced the burners in my unit after showing me why they needed to be replaced. He explained the problem in easy to understand terms and did not "talk down" to me or use a lot of double talk to magnify the issue like some repairmen have tried to do. He was courteous and professional the whole time he was here.
Great service
Caitlyn - Four Oaks, NC 27524
Great service
DONNIE - Four Oaks, NC 27524
Kenny did a great job and was very courteous.
Good job. Gordon
GORDON - Four Oaks, NC 27524
All went fine.
George - Four Oaks, NC 27524
I will stay with you.
Had a great man to check out my old heat & air conditioner. He done a great job on checking my unit out and cleaning it . I’m sad that my unit got to
Jeffery - Four Oaks, NC 27524
friendly service
firestorm1 - Four Oaks, NC 27524
I found Cuyler to be friendly and competent. We chatted about mutual interests while he worked. I hope to see him again.
Matthew L.
Tech found 9 year old Heil outdoor unit not running, but blower motor and heat strip running continuously due to blower delay relay board being burnt and charred. Tech also found DC heat strip relay stuck closed causing heat strip to be energized all the time, even with low volt plug disconnected from relay. Tech found both zone damper motors operating correctly, but bypass damper is open all the time blower is running due to counterweight being completely loosened on damper armature. Bypass damper needs to be adjusted so it closes when both zones are calling and opens when only one zone is calling. Tech found aux pan full of rust. There is a pvc running trap and aux float switch. Tech recommends adding an EZ trap and primary float switch to prevent ceiling damage. Tech found zone board receiving correct 24 volt signals for cooling from both thermostats, but board is only outputting 5volts AC on all terminals to equipment. Tech diagnosed failed zone board. Tech recommends not instal
Wayne T.
WAYNE AND LOGAN REPLACED A CARRIER PACKAGED HEAT PUMP
Wayne T.
Consultation Code: ENGWCQXZB
Randy K.
Inspection on 6 Heat pumps, changed filters, brushed return grilles, checked pressures, capacitors, blowers, drain systems. Recommend 4 EZ traps. Recommend wet vac debris on #4, #6 aux pans, pans are draining.
Matthew L.
Consultation Code: ENGWCQXZB
Luis R.
Tech was informed unit was running fine then the day before didn’t heat they cut unit off over night and cut back on 1 hour before tech arrived once tech arrived tech found pressure at 56/167 r22 tech then proceeded to cut unit off and perform leak search tech found unit leaking on evaporator coil bottom side video on service titan tech did see evaporator coil extremely rusty tech did not fins any other areas that leak was present tech called in a mandatory due to cost of repair type of refrigerant and age of system 20 year old
David S.
Performed cma full service on 21 split systems and 1 package unit. Office employees stated system 3 thermostat turned off because system does not cool. Found disconnect turned off and locked out upon arrival. Lockout performed by third party. Unknown cause for lockout. Did not operate unit out of safety concerns, visual power off inspection only. Outdoor fan capacitor on CDU-11 tested weak. Provided estimate for replacement of capacitor $200.50. Outdoor fan capacitor on CDU-12 tested weak. Provided estimate for replacement of capacitor $196.98. Outdoor fan capacitor on CDU-21 tested weak. Provided estimate for replacement of capacitor $196.98. Compressor on package unit system 12 is failing. Windings shorted. Recommend replacement of compressor. System replacement should be considered. AH-2 Blower not engaging when called by thermostat or manually jumped. Suspect control board in need of replacement. Recommend demand tech to further diagnose. AH-9 blower motor capacitor tested w
Jacobo C.
JACOB AND JUAN REPLACED A TRANE SPLIT HEAT PUMP
Jacobo C.
JACOB AND JUAN REPLACED 2 GOODMAN SPLIT HEAT PUMPS
Luis R.
Tech found little to no air flow in main living area tech went under house to inspect duct system tech found damper to main living area has failed and was calling open but was closed tech reset it multiple times but motor would not turn tech opened manually tech also unit is now operating with a delta t of 19.6 and good airflow going to living area tech also checked pressure now that damper is manually open and all zones calling unit has a sub cooling within specs customer will hold off on repair of damper
Jacobo C.
JACOB AND JUAN REPLACED A EVAP COIL AND CONDENSOR
Jacobo C.
JACOB AND JUAN REPLACED A TRANE SPLIT HEAT PUMP AND A PLASMA AIR
Jacobo C.
Install Trane 2.50-Ton Heat Pump w/ Air Handler, Trane 1.50-Ton Heat Pump w/ Air Handler & 2 Plasma Airs
Landen H.
Tech washed and serviced unit and found leak in upstairs evaporator coil along with the down stairs evaporator coil tech informed customer and called in a field supervisor.
Matthew L.
Consultation Code: ENG2R0X8D
Kenny C.
Homeowner extended PSA 2 system. Recommended plasma air purifier for upstairs system and surge protection. Tech replaced dehumidifier filter and unclogged drain to dehumidifier with nitrogen.
Kevin B.
KEVIN AND MARQUS REPLACED A GOODMAN SPLIT SYSTEM
Kenny C.
Homeowner extended PSA. Tech informed homeowner of 5ft hole in the ground near the unit. Seems to be sewage at the bottom of the hole.
Kenny C.
Recommended plasma air purifier.
Kenny C.
Recommended uv light, wants to do it next visit possibly.
Kevin B.
4.0-Ton Goodman Split & 5.0-Ton Goodman Split
Romario T.
Tech found the heat pump (2nd from the right near the tire shop) not operating due to a blown 60amp fuse. Tech checked amp draws and found the compressor pulling 33-37 amps, compressor is only rated for 37 max according to the label, and data tag states 26 max. Tech suspects that the compressor was replaced at some point on this 2003 model system. System has been converted with an R22 drop in style refrigerant. Costumer was told that the other heat pump needed a compressor replaced, which has been also Been converted from R22 to another drop in alternative refrigerant. A fuse was found on top of the disconnect which indicates that this has been an ongoing challenge. Tech suspects that the refrigerant system is restricted due to abnormal pressures. Tech cycled in between heat and cool and observed how the pressures were and was still having abnormal readings. Due to age of these 2 systems that are down ( serial #6271M210318896 #6273M390309224). Tech suspects possible sludge build up w
Matt C.
Tech washed and serviced unit
Kenny C.
Performed ESA. Homeowner extended ESA and tech installed plasma air purifier after homeowners approval.
Donald S.
System was cooling good until reversing valve shifted. Found loose wire. Tech replaced connectors and system back to cooling Pressures are normal . Has had history of replacement of schrader valves. Uses 20x30x1 filters
