Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your Four Oaks, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Recent Jobs and Reviews in Four Oaks, NC
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Job Locations and Reviews
- Tech found failing defrost control board upon arrival. Confirmed 24v through low and high pressure switch, but no 24v from the contactor relay on the defrost board. Seems to be getting stuck and should be replaced. Customer approved part order. - Found disconnected 6” flex supplying the utility room vent. Customer approved repair. - Found failed 10MFD blower capacitor and replaced for testing. Found blower motor drawing 3.11 amps with FLA rated for 3 amps and overheating. Advised customer and recommended a system replacement over motor replacement. Customer opted to replace the blower motor and try run the system for a few more years. - Replaced blower motor, capacitor, reconnected the utility room duct, brushed the evaporator coil, and cleaned the drain pan. Customer invested in a monthly premium service agreement for one split system. - Customer opted to leave the defrost control board as is, until the replacement board is installed. System is operating normally at this time w
Tech maintenanced oil furnace changed nozzle and oil filter. Once tech did tune up tech cleared the line and system started up no issues. System is heating at this time.
Tech returned to install blower motor under full warranty. System is back operational at this time.
Tech serviced unit. Upon arrival tech went to turn on water spicket and no water came out. Tech asked customer if they have a water pump. Customer claimed the water spickets “aren’t hooked up”. Tech examined both water spickets and found no water for both . Tech informed customer about plumbing department and claimed “he will let the home owner know. Tech faced no challenges this visit. Tech found kitchen vent no putting out air. Tech informed customer and showed two vents in comparison. Unit is heating and cooling efficiently.
- Tech found failed blower motor on Carrier packaged heat pump installed in May, 2023. - Tech installed a temporary PSC motor until OEM part is installed under contractor warranty. OEM motor is 3/4hp; tech did not have proper size and installed a 1/2hp motor and advised customer to avoid over working the undersized motor. Motor is drawing 3.28 amps, rated for 2.9 amps. Set to medium speed on load side of the contactor and reversed polarity wires to confirm proper rotation. - System is operating normally at this time with temperatures reading 68.9/ 100.8 without heat strips.
Removed old water heater and installed a new 40 gallon heater.
Looked at water heater and found element area rusted out. Water heater needs replaced.
Tech washed and serviced unit and found no challenges at this time. Customer uses their own filters.
Came to quote a tank and tankless water heater.. Wants a repair done on the existing water heater and a quote on a tankless heater
Replaced breaker for gas pack to a 35 amp breaker in main panel. Supported gas line with unistrut and clamp.
Pull shower spot to fine no pipe tape put pipe tape re install no leaks also remove water save in shower heads for more pressure
Remove Existing 3 Ton Gas Pack And Install New Goodman 3 Ton Gas Pack With WiFi Programmable Thermostat
Tech found a large leak in the evaporator coil causing low refrigerant. Tech spoke with the office and cannot find replacement parts. Customer does not want replacement price.
Tech washed and serviced unit, tech found no challenges at today’s visit. Tech recommended media filter to not have to change filter so often, customer not interested at this time. Tech also recommended extending ESA customer approved VIA check. Unit is heating and cooling properly with a delta T of 21. CUSTOMER REQUESTED ESA HARD COPY VIA MAIL.
Performed ESA, tech found high start run amps. Recommended adding a hard start kit to improve windings inside compressor and to protect the compressor. Homeowner approved, system has been serviced and is back on and heating.
Tech found manual reset roll out switch tripped. Tech found burner box cracked where 3 of the heat exchangers pulls the flame in from the burners. This was causing the flames to blow back when the blower comes on. Heat exchangers will need to be replaced because the plate is connected to the heat exchangers. Tech recommends replacing system, 20 years old R22. Field supervisor notified
Performed ESA, tech found high amp draws on the upstairs system. Also found dehumidifier filter needed to be changed out. Drain line for dehumidifier was also clogged. Tech flushed out drain line with nitrogen and swapped out dehumidifier filter after homeowners approval. Also installed a hard start kit on the upstairs system, did recommend installing one for the downstairs system. Homeowner stated she wants to hold off for the downstairs system but will call back to have it installed at a later time. Both systems have been serviced and are back on.
Performed ESA, tech found bacterial buildup on blower housing. Tech informed homeowner of issue and what could possibly be a bigger concern if not treated properly. Tech recommended a uv light to prevent bacteria from getting inside system. Homeowner stated he would like to hold off for right now. System has been serviced and is back on.
Performed CMA Full Service on 6 Split Heat Pump Systems. No challenges found during maintenance. All systems heating and cooling properly. Filters - all filters replaced and old ones disposed of.
Replaced blower control board and cycled with no further challenges. Warranty.
Air handler #5 found primary drain line clogged, and sludge present in primary pan as well. Primary float switch was stuck and unable to trip causing water to enter air handler cabinet, and drip at back left corner onto auxiliary float switch and seeping outside of pan. Cleared drain line, cleaned drain pan, re-positioned auxiliary float switch, and un-stuck primary float switch. System is now draining properly. Residual water may be present until plywood dries. Unable to contact Kasey regarding todays visit.
Shower valve crack replaced with new one Advise customer we cut sheet rock but we don’t replace it
Tech found the blower not running with 24v at g. Tech found heavy corrosion on the board that appears from previous drain issues. Tech bypassed the board with a bypass plug and found system cooling temporarily. Board will need to be replaced and relocated to prevent further issues.
Tech washed and serviced unit and found burners to not be igniting tech pulled and cleaned out blower and gas porpoises unit is up and heating properly at this time. Tech recommended replacing Uv bulb customer approved. Media filter will be due to be changed next visit.
Apon arrival tech found no one to be home tech serviced outside and found no challenges at this time. Tech could not change filters or check delta t or inspect thermostat.
Thank you so much for trusting us with your home! We sincerely appreciate the 5 stars!
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.