Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services. Read what your La Grange, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Local Reviews
for La Grange, NC
Powered by Nearby NowOur Reviews by City
Alawys exceptional service and the technicians are super to work with and have the expertise to answer questions from their customer. Not being mecha
Oscar - La Grange, NC
I agree to share my opinion because when an organization receives the best it is always good to endorse the product/service and let other know that they are dealing with an A-1 organization with excellent customer service and the prices are reasonable.
Great service as usual. Technician
Barbara - La Grange, NC
Technician explains things thoroughly. Is not pushy or demanding. Very courteous.
Great Service
Randall - La Grange, NC
Great Service
Donald - La Grange, NC
Administrator
Luanne - La Grange, NC
Service appeared to be very thorough and was completed within reasonable time frame. Workman was courteous and met with this writer before leaving premises to give explanation of work completed.
great service !
John - La Grange, NC
see below
Super service and super personality. Thanks
Oscar - La Grange, NC
Jackson & Sons employees always provide top notch service. That is why I continue to make sure my church maintains a maintenance agreement with Jackson & Son. I don't have to promote you -- you do it yourself.
Great service
Lee - La Grange, NC
great service
Melvin - La Grange, NC
Great Service
Ann - La Grange, NC
Perfect......as always!
Penny - La Grange, NC
Caleb is extremely considerate and informative without being "pushy". He is efficient and proficient. I could not possibly expect more of a service representative. We didn't discuss his salary, but whatever it is, he deserves a raise!
Question about bill
Ina - La Grange, NC
I have some concerns about the bill. I was under your Comfort Premium Plan when the Technician came out to inspect/service my unit. During the visit the Technician indicated that we were in need of a new capacitor. I have no problem with the work but it is my understanding that since we have the Comfort Premium Plan that we receive 15% discount on repairs. Since the Technician did a repair on our unit, I am expecting to see a 15% decrease in my bill. I see no such discount on my bill. Please contact me and show me where this discount was deducted from my bill.
Great Service
Jane - La Grange, NC
Explained what he was doing.
Lavonell - La Grange, NC
Great Service
Phil - La Grange, NC
Service was great, Thank You!
Excellent service
James - La Grange, NC
Bryce completed our scheduled service today. He is a very nice man took speak with and represented the company and himself very well and professionally. Great job.
Lucky to be Alive
John - La Grange, NC
I wonder why none of the previous service technicians, before Donnie Stepp, had any idea that the excessive soot problem that I was experiencing from the furnace was due to the chimney being excessively dirty. And Donnie was there to service the A/C not the furnance. After his recommendation, I had the chimney cleaned and was told by the chimney sweep that I was lucky that no one had died due to carbon monoxide because the furnace exhaust and chimney were completely clogged. Don't your furnance technicians know how to perform an exhaust system test? Donnie was the only tech that seem to try and find out the cause of a problem that he wasn't even there to fix. How can you tell a furnace technician that you are getting an extreme amount of soot being blown into the house and they not have any idea of the cause of the problem? Like my Review Title, I feel lucky to be alive.
Exceptional service
Lee - La Grange, NC
Great
Oscar - La Grange, NC
good as usual.you always deliver prompt good service! Thank you!
Great service
Beecher - La Grange, NC
Great Service!
Cotton - La Grange, NC
Very professional young men!
Perfect
PENNY - La Grange, NC
Professional, amiable, efficient and patient. I could not have asked for more. Thank you sooooooooooo much.
Satisfied with service!
Ann - La Grange, NC
Great service, Bryce was polite and helpful.
Excellent Service
Donald - La Grange, NC
Mr. Coates was professional and polite. He asked if we had any issues that he needed to address. After completing the service, he asked if we had any questions. Very pleased with the service and technician.
Great Service
Mike - La Grange, NC
Very good
Randy K.
Full service on 2 Goodman gas package units, 3 Amana gas package units, Trane gas furnace AC, changed filters, 2 capacitors.
Randy K.
Replacing 2 branch 8” flex duct, 16” return flex duct.
Randy K.
Installed filter.
Brandon H.
HVAC unit maintenance
Hunter T.
Installed a float switch because customer had condensation leak. Recommend getting on a service plan that could have prevented this issue.
Matthew L.
Tech is performing annual tune up on a new style Airease split system. Tech recommends replacing the dual run capacitor inside system to ensure unit remains operating at peak efficiency.
Bryce C.
Servicing trane gas pack.
Matthew L.
Tech is performing annual tune up on an older style Rheem package heat pump.
Matthew L.
Tech is performing annual tune up on two new style Trane split systems. Tech recommends replacing the compressor contactor in system to ensure unit remains operating properly.
Nick J.
AC Repair, found indoor coil leaking on Trane split system
Matthew L.
Tech is performing annual tune up on a new style Trane dual fuel system. Tech recommends replacing the compressor contactor to ensure unit remains operating properly.
Donald S.
Ac
Matthew L.
Tech is performing annual tune up on a new style Trane package heat pump and a new style Trane split system.
Caleb R.
Tune up heat and ac
Dylan B.
Replacing Faulty Variable Speed blower motor
Nick J.
Replaced capacitor, added ac leak freeze and freon. Owners are cooling again.
Cuyler H.
Tech is performing annual tune up on a older style Trane split system. Tech recommends replacing unit due to age.
Matthew L.
Tech is performing annual tune up on a new style Trane split system heat pump. Tech recommends replacing the uv bulb inside system to ensure unit remains clean from bacteria build up.
Bryce C.
Servicing trane package system.
Gustavo A.
Trane system tune up
Brandon H.
HVAC unit maintenance.
Joshua D.
Tech is performing annual service on a Trane package heat pump.
Donald S.
Servicing heat pumps at chamber of commerce
Matthew L.
Tech is performing annual tune up on an older style Trane split system heat pump. Tech recommends replacing the system due to the age and condition of the system.
Caleb S.
2015 Trane gas pack having an intermittent challenge. Diagnosed back pressure switch.
