Read what your La Grange, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Local Reviews
for La Grange, NC
Our Reviews by City
Excellent service
SUTTON - La Grange, NC 28551-8282
Through Tech
Marie - La Grange, NC 28551
Thanks again Jackson and Sons!
Jeff - La Grange, NC 28551
Kyle was very professional and organized when he provided service at our house. He provided very clear instructions on how to operate our new wifi thermostat. Thanks again Jackson and Sons for another positive experience.
Excellent service. Excellent trechnician
IVEY - La Grange, NC 28551
Great service and super Tech,
Really a superb visit with Spencer. Great technician
WALKER - La Grange, NC 28551
Well trained, very experienced and polite as he could be. Spencer could be our contact anytime!!! Terrific young man!!!
Great experience
WALKER - La Grange, NC 28551
We had an emergency outage over the weekend. Spencer responded immediately, and diagnosed our problem. Fine representative for your company
Outstanding service
JARRELL - La Grange, NC 28551
Brett was excellent at performing his job and was very helpful and professional.
Thanks
BETHEA - La Grange, NC 28551
Thanks clean neat and professional
Thanka
BETHEA - La Grange, NC 28551
Clean neat and very professional
Fantastic professional service
DURNAN - La Grange, NC 28551
Great group of guys servicing our preventative care program. Very knowledgeable in their trade. Always professional and do a fantastic service to our home units.
Thank you
Esther - La Grange, NC 28551
Thank you for the communication ahead of time. Joseph was kind and great!
Another GREAT experience from Jackson and Sons.
Jeff - La Grange, NC 28551
Very good technician. Clean and professional
Duct work replacement
DORAN - La Grange, NC 28551
We are pleased with the services rendered. The service manager and all the staff that completed the job were very friendly and helpful. They completed the job ahead of schedule.
Excellent service
MOORE - La Grange, NC 28551
Another excellent service from the Jackson and sons team!!
Excellent Service
DIFFEE-MCLENDON - La Grange, NC 28551
Matt C. was extremely helpful and knowledgeable on all questions I had, Friendly and professional .
GREAT EXPERIENCE
WALKER - La Grange, NC 28551
ARTURA WAS A GREAT REPRESENTATIVE FOR YOUR COMPANY
good job
DARBY - La Grange, NC 28551
Brett's performance was exceptional .
Outstanding Service
PERRY - La Grange, NC 28551
Ronnie was very professional and thorough. He was kind and understanding.
Great tech
TYNDALL - La Grange, NC 28551
He was the best technician that has helped me and was spot on
Great Service
MIKELS - La Grange, NC 28551
Technician was very nice and didn't try to "up sell" me on anything. Did mention that my UV light might need replacing but we would have to see next time. Also left me the replacement filter I asked for.
Excellent service
Anthony - La Grange, NC 28551
Affordable prices
Nemesis - La Grange, NC 28551
Very informative
Awesome Experience!
James Anderson - La Grange, NC 28551
Donnie was very professional and also very thorough in his assignment to service my old oil fired furnace. In addition, he discovered some faulty maintenance on my outdoor condenser unit that he asked to correct which I allowed. He answered all of my many, many questions regarding future unit replacement in detail. This entire experience was extremely refreshing and I hope that he will be designated to perform on any other issues that I may have going forward. Thank you so much, Jackson and Sons, for your assistance with this very important concern!
Excellent Service!
TAYLOR - La Grange, NC 28551
Mario is very courteous and thorough. He is an asset to your company.
Awesome service!
SAMMY - La Grange, NC 28551
Have dealt with Jackson and Sons for 40 years. Always prompt and courteous. Will continue to do business with them in the future. Excellent service!
Joseph C.
Tech performed ESA on 1 system found no challenges at today’s visit, customer stated house feels about 3 degrees hotter than t stat reads. Tech found t stat reading correctly, Tech adjusted indoor calibration to -3 degrees for customer comfort. Customer extended PSA mail invoice
Joseph C.
Tech performed ESA on 1 system found no challenges at this visit, tech helped customer with ecobee app customer extended PSA.
Joseph C.
Tech performed ESA on 1 system upon arriving tech found condenser breaker tripped after resetting tech found compressor pulling LRA, tech check capacitor and found testing good tech tried installing hard start and compressor still pulling LRA. Compressor will need to be replaced under warranty was replaced last year.
Spencer C.
Tech found system not running heat pump heat due to a broken pressure switch wire at the connection. Tech repaired wire and found system running properly and has satisfied thermostat at 72.
Michael H.
Unit was heating upon arrival. Customer stated that it would no light the day before. He cycled on and off at the thermostat multiple times before it would light. Tech cycled burners a couple times and noticed the last burner had a slight delay. Tech measured manifold pressure, removed burners for inspection, flame sensor and the igniter were inspected. Tested after inspection and burners lit the first time, the second try the burners lit and went out very quickly, then relit just fine.
Landen H.
Tech washed and serviced unit customer wished for tech to be limited inside due to newborn tech left 20x30x1 filter with customer.
Joseph C.
Tech performed ESA on 1 system found no challenges at this visit system operating properly at this time.
Joshua W.
Tech arrived and found system in lockout, tech cleared lockout code and found system was not getting gas, tech purged air out of lines and fired system up. System came on and worked properly, tech cycled system several times and found system operational each time. Tech found lp tank close to empty and informed tenant to get tank filled as soon as possible. System is on and operating properly at this time. Bill out to homeowner.
Noah C.
Upon arrival customer stated system was not heating and outdoor fan was not running at one point. 62 degrees inside this morning. Tech gave system a call for heat from thermostat and system came on properly, heat pump and heat strips were both running. All amp draws are within spec. Tech forced a defrost cycle and found defrost operation functioning properly. Tech ohmed coil temp sensor and found no challenges, defrost thermostat set to close at 32+-3 per manufacturer. Tech cycled system several times and was unable to duplicate any challenges at this time, very good delta t change over inside while heating. Tech stated to call back if issue occurs again, no charge per first year warranty.
Audonel G.
Consultation Code: ENG8I6ANW
Randy K.
Performed an inspection on 6 heat pumps, 2 Gas package units, 2 AC systems, changed filters, cleared drain traps, checked capacitors, motor amps, heat strips, T-stats. Found #9 condenser off- no refrigerant R -22. Furnace #5 XENON will not heat, induced fan and blower and hot igniter is good, pressure switch may be bad or not enough air is moving through exchanger.
Ronnie P.
Tech performed ESA on 2 systems. Tech found no challenges with split system air handler but did find drain line not insulated for most of the line. Tech recommended and quoted primary drain line insulation and informed homeowner of possible bad outcomes if not insulated. Tech found Trane package system capacitors testing weak, fan at 5.43 rated for 7.5 +- 10% and blower rated for 15 +- 10% reading at 12.4. Compressor tested at 41.02 so within specs (45+-10%) but lower end of threshold. Customer declined replacement of capacitors. Tech left estimates for replacing. Tech unable to get off compressor compartment door due to gas line being right beside door, appears a technician in the past struggled to get door off and bent door in attempt to get off. Tech found no other challenges or concerns with system/operations. Crawlspace dry in good condition. Both systems are operating properly upon departure.
Romario T.
Mini split is voided R410a refrigerant. Found a leak at the flare fitting on the condenser. Tech would need to re do the flares at the condenser to properly restore the seal. Flares were made, pressure tested to 325psi, pulled vacuum below 500 microns, and charged system with 1.14oz of R410a refrigerant. System is back up and heating. Repairs approved by Rick. Serial #: 28C13257
Romario T.
252-559-9530 Rick. System is low on R410a refrigerant, Found a leak at the flare fitting on the condenser, video capture is on file. Leak search was approved by Rick. Tech provided an estimate to Rick and approved to schedule to repair the leak, Serial #: 28C13257 mini split condenser, room 332. System is left pressurized and with the remaining R410a left in the system. Service disconnect is off. Estimate quote of #929.47 plus tax.
Kenny C.
Performed ESA, no difficulties at this time. Clean and washed both units.
Kenny C.
Performed ESA, recommended plasma air and talked thoroughly about product and informed homeowner on what exactly it does for his home. Wants to do more research on indoor quality product.
Luis R.
Tech inspected unit did not find any issues with system all components are operating properly customer stated unit will go into defrost cycle after 9pm multiple times and a burning smell would come tech did not see anything that would cause the smell tech did see a bend in the heat strips from previous blower wheel hitting it but it is not touching anything te h spoke with billy over phone informing him to record the system if it happened again.
Brett S.
Tech performed maintenance per service agreement. Tech found 40 mfd capacitor testing weak on fan and compressor side. Homeowner will replace next visit before warranty expires if it lasts. Tech left homeowner one 20x25x1 filter. Homeowner renewed 1 system PSA at 308.51 via check. System is operating properly at this time.
Brett S.
Tech performed maintenance per service agreement. Tech informed home Of capacitor testing high but not over threshold yet. Homeowner replaces their own filters. System is operating properly at this time.
Michael H.
Customer stated that unit makes hissing noise when it cycles off. Tech inspected system. Found air filter in air handler since install, due to filter door being siliconed shut. Filter was removed, evaporator coil is in good condition. Tech found one wire burnt off and one melted at the strip heaters. Customer approved repairing wiring. Tech tested the operation of the zoning, dampers opened and closed correctly. Tech did find that the high limit was set to 180 degrees, this allowed the strip heat to cycle in and stay on till temperature at thermostat was met. This could have contributed to the damage to the wiring at the heaters. Limit was set to 125 degrees and the strip cycled off at 120 and back on at 105. The condenser coil has a lot of dust and debris buildup and needs cleaning. Recommend service agreement and 1 visit to get system cleaned. Customer invested in a MPA and paid for first visit on 11/18 @ 8am.
Romario T.
Brickcity35@yahoo.com Replaced 25 feet of 12 inch flex, tech hanged the flex duct as high as possible. Tech spoke with the costumer about ESA and decided to invest into MPA (monthly premium agreement).
Kenny C.
Performed ESA, homeowner to be billed out for renewal. All 3 bulbs need to be changed out. Recommended plasma air instead. Recommended putting the plasma air in the main house and the guest house. Husband deals with ESA and any recommendations and is not home. Wife stated they will call in once they make a decision.
Kenny C.
Performed ESA, recommended uv light due to bacterial build up inside downstairs system.
Joshua W.
Tech performed ESA, tech found no issues at todays visit, system is back on and working properly at this time. Tech recommended adding surge protection to system.
Ricardo T.
Tech washed and serviced unit and found no challenges at this time. Customer paid 156.09 via check.
